The wait for a table was about 45 minutes when I arrived luckily there was open seating at the bar. I was able to sit down right away. Bartender provided me with the menu. He gave us the right amount of time to look at the menu and answered any questions that I had. I was stuck with 5 different dishes( due to the menu having so many options). I ordered the pineapple chicken with shrimp. The taste the sauce and everything about it was amazing. I wasn't a fan of the carne asada. The steak was firm when I asked for medium well. The decor at the location is nice and a very well sized cheesecake factory. The tv screens at the bar had different games showing . I would recommend this cheesecake factory. Next time I will be visiting for the oreo cheesecake( I was too full and was unable to order anymore). read more

See all

Arrived shortly after opening, so we didn't need to wait for a table. However, service was a bit slow considering there were plenty of empty seats. The waitress was nice and the food was fine. They definitely need to do some cleaning. I just to happened to look up and see the crazy amount of dust on the light fixture which was concerning. read more

See all

What I recommend: The Louisiana chicken pasta, the passion fruit elderflower spritz, and the egg roll sampler If the Cheesecake Factory has no fans, then it means I'm dead. This place focuses on one thing only: deliciousness. Not health, not portion control, just pure flavor. The menu is basically a thousand pages long and one entree could feed three regular-size people, but that is exactly why it's amazing. Whether you want Cajun pasta, a giant salad, a burger, or something completely random, they have it and it always hits. The Louisiana chicken pasta is my go-to, the passion fruit elderflower spritz is fantastic, and the egg roll sampler is elite. The drinks are great, the food never misses, and you always leave full and happy. Cheesecake Factory is a 4 out of 5. Trust me, it is great. read more

The Cheesecake Factory - Louisiana Chicken Pasta - Desserts Near Me - Durham, North Carolina

See all

Ifeyinwa (lady with dreads half up half down) was awesome! She was fast, communicative and so nice. Boxed up our food and kept our waters full. Food was great just a bit pricey read more

See all

We had a 45 minute wait, but that's pretty common for this place. The food was tasty and the service was great. Certainly worth the wait. read more

The Cheesecake Factory - Desserts Near Me - Durham, North Carolina

I came here the other day to redeem a birthday slice- CF got me, it was a $30 slice ha! Meaning I got taquitos and a glass of wine but at least the slice was free! I sat at the bar and couldn't resist filling up on some of that warm fresh bread first. I got the chicken taquitos and a glass of rose. The bartender was attentive and friendly. The app came out just when I finished up with the bread and I got the cookie dough cheesecake - one of the few I have yet to try - to go. The taquitos were a little on the bland side but washed down nicely with the rose. And the cheesecake was of course delicious. Definitely made that last 2-3 sittings. Overall I had a good time here, I walked around some of the shops after which was nice! There are lots of my favorite stores in this complex (free people, vuori, etc). @azfitfoodfun read more

The Cheesecake Factory - Chicken Taquitos - Desserts Near Me - Durham, North Carolina

See all

The service was bill to none, at one point I had to refill my own tea & the burger was cold and tuff. Never again will that happen again.

We came to The Cheesecake Factory for a Sunday dinner and unfortunately had a really disappointing experience from start to finish. Starting with the hostess, she led us to a high-top table, and when we politely asked if we could sit at a lower table or booth (which should've been easy since plenty were open), she gave us attitude about it. Not exactly the warm welcome you expect, but we did end up getting seated elsewhere, so that worked out at least. Then it took around five minutes for our server to come by. We ordered an appetizer, and she immediately pushed us to order entrées, saying, "The kitchen is really backed up right now, so even if I put your food in right now, your appetizer will come before." We weren't ready to order yet, so she came back a couple minutes later to take our full order. Fast forward about 45 minutes -- our entrées finally arrived, but no appetizer. We ended up cancelling it because at that point it was just ridiculous. During the long wait, we went through one basket of bread and had to flag her down for another. When she brought it, she said, "The kitchen is working on the brown bread right now, so this is not fresh bread but I'll bring some more out when it's ready." I have no idea what "not fresh" means in that context, but the bread was cold and rock hard, so that checked out. To be fair, my pasta entrée itself was tasty, but the service was honestly some of the worst I've experienced at this location. Our server seemed scattered and completely out of it, not sure if she was just overwhelmed or something else, but she was a mess all around. We usually enjoy Cheesecake Factory, but this visit was a total miss! read more

The Cheesecake Factory - Fettuccini Alfredo - Desserts Near Me - Durham, North Carolina

I went back this week! There's just something about the ambiance that keeps bringing me back and the staff is always so friendly. This time, I went for lunch with my teen. We ordered two Grilled Avocado Lettuce Wraps and an Alfredo Pasta. I devoured those wraps in no time the three sauces that come with them are amazing! My teen cleaned her pasta plate, too. We were in and out in about an hour. Overall, a successful visit. Loved it. I still think that there should be some more vegetarian/ vegan entrees on the menu. read more

The Cheesecake Factory - Lettuce wraps - Desserts Near Me - Durham, North Carolina

We waited about 45 minutes for a table, which wasn't bad given we were there on a Friday evening. It was really crowded, in spite of that the food came in a decent amount of time and our waitress was very attentive. I always order the Chicken Piccata and the Spinach & Cheese dip. A great experience all around. read more

See all

Hey, about a month ago, I went inside to order cheesecake in the cheesecake line with my partner. It was so crowded that she started to get anxious and needed comfort so she got very close to me. To the left of us were a group of 4 teens that were loud and taking up space in front of the cheesecake display cooler and middle of walkway. I asked them to move to let a family through. I believe they were mad bc they started making homophobic banter. Once I noticed a particular gesture, I went to the host stand to ask for assistance. The head of the ignorance, grabbed a cup from the host stand while she (the host) laughed which let me know they were friends so I asked for management instead. I informed the lady named Annie of what happened while the kids were right next to us and another kid spoke over me to defend his friend so I told him, "do not talk to me." I continued to speak to the "manager" while she never once addressed the kids or asked them to move. Next, she asked ___"What do you want me to do?" ___ I asked her name (Annie) and let her know she'll be hearing from me soon. Idk if it was racism, homophobia or what but she didn't even attempt to do a thing to help. I'm very glad I chose to leave. I'd much rather travel further or go elsewhere. read more

Great service, great food. Was worried from reviews regarding poor service but it was a pleasant experience read more

The Cheesecake Factory - Pineapple upside down cheesecake and red velvet cheesecake - Desserts Near Me - Durham, North Carolina

I always order to go because the restaurant is pure chaos inside. There are never any parking spaces available for to go orders and the parking is awful at this mall anyway, so I always have to park far away and walk forever to go pick up my order inside. And every single time I've gone in to pick up my food, the employees spend a long time chatting with each other and ignoring me standing at the counter staring at my bag of food. That being said, nothing beats the Godiva cheesecake so I always come back when a coupon is loaded in my account. The whole experience is such a pain that it's not worth paying full price for though. That goes double for the Raleigh location, too. That parking garage is a nightmare. Wish they'd put a CF in Cary somewhere. read more

Our waiter, Stewart, was excellent. Very attentive and polite. The way he presented the food to us is how you would expect it to be done in a fine dining restaurant. He did an excellent job. I had the green chicken chicken enchiladas, which looked very good on the plate, but unfortunately that was about the extent. The very sticky rice had cilantro on it and that was it. Not very flavorful. The black beans didn't have much flavor either, although did have some cheese on them. The most flavorful thing about the enchiladas were the corn tortillas that were very good. The chicken was dry. I know this dish could be really good, the recipe just needs to be upgraded, especially for the price being charged for it. My spouse had the spaghetti and meatballs, which she liked and with the amount of garlic in it she's sure to ward off vampires for at least the next several days. For dessert she had the skinny cheesecake, which she liked. I had the chocolate mousse cheesecake which was very good, but the amount of whipped cream that came with it was insane. We both had coffee and my second cup tasted like the bottom of the pot. We brought back amount half of our dessert and our meals. We had a $10 off coupon, but the bill still came to over $80 with tip. Honestly it's way overpriced. Come for the cheesecake and skip the rest, incl the coffee that was $9.50 for the two of us. read more

The Cheesecake Factory - Chocolate cream cheesecake - Desserts Near Me - Durham, North Carolina

See all

I was there 2 days ago with friend for a birthday lunch at around 11:30am. The staff were kind. I have no complaints about the staff. The restaurant it self was clean. I had an appetizer cheeseburger spring roll, the ranch was too garlicky. The friend I was with had the lunch orange chicken the portions were good the rice was really dry and tasted like it was from the day before and heated up in a microwave the orange chicken did not taste fresh either and one had sugar free cheesecake has gone down in size and the other had carrot cake was fine. All 3 of us had tea to drink. With all this to say for what we paid this was a big disappointment and I have no desire to go back. read more

Gumbo and plain cheesecake with strawberries... oh my so yummy! Great flavors Would highly recommend for other entrees as well read more

Walked in for lunch around 11:30 and we were quickly attended to. We had never been and so we enjoyed seeing the way that the place was decorated. It was slightly darker inside which we enjoyed and the music was pretty solid not overly loud in the place. The main reason we had a good time today is our server I would like to shoutout Kevin W for being very helpful. From the beginning he was very attentive and helped us pick good items to try. Thanks to him we tried the buffalo blasters which we really enjoyed. He also recommended us to add a side of Alfredo to our jambalaya pasta. That was a great idea we enjoyed it. Our favorite dish was the chicken Madeira which was also recommended by Kevin. I got the Oreo cheesecake and my girlfriend got the s'mores. Both were very good. My girlfriend also got a macchiato which she enjoyed. Overall we enjoyed everything and portions were great, we brought home enough food to have dinner and even small pieces of our cheesecake. Might be a slightly more expensive restaurant but we were happy with everything. Great service from our server we wish more servers were like that. I see lots of bad reviews on this place but would like to say we definitely didn't have the experience others have described. read more

See all

My friend and I went to TCF for lunch on a Tuesday afternoon and had a very pleasant time. We both ordered salads and they were absolutely enormous - like one would be enough for two people. I had the Caeser salad with chicken, my friend had the Mexicali. He -almost- finished his. I did my best but left another serving. It was tasty tho! The whole Egyptian ambiance was weird, but clean, and the service was really very good. So, overall, it was a good experience. If I get back for lunch again I'd probably pay more attention to the lunch menu. Perhaps the portions are more reasonable. read more

Went to celebrate a birthday and had wonderful fried Mac and cheese bites, a classic burger, pasta, and the lemon raspberry cheesecake! The waitress overheard it was a birthday and brought out a sweet surprise! Recommend making a reservation ahead of time, we were estimated a 1 hour wait time for a table for 2 but only waited 30minutes on a Friday night which wasn't bad at all. The mall is right there to shop around while you wait. read more

The Cheesecake Factory - Fried Macaroni and Cheese - Desserts Near Me - Durham, North Carolina

See all

The staff was very nice and the manager. But we spent 100$ + and they kept on bringing my daughter food back with red when we clearly asked for no red or anything of that sort. Flies were flying all over here and one landed on the back of my neck. One of the kitchen staffs tracks landed into somebody else's food. So this place is really good besides the flies and the kitchen staff. read more

Great place to visit! One can never go wrong with the Cheesecake Factory for the most part. It was busy and crowded but the service and food here was great. Shout to our server, I believe her name was Shea. She provided great service and was very attentive. The food portions were huge ---the vegan cobb salad colourful and the crab fritters appetizer was delicious.. For my main dish, I ordered the Jambalaya chicken & shrimp. Instead of the white rice that is typically served with this dish, I requested spaghetti noodles with extra garlic. It was perfect and the flavors were on point. This was my first time at this Cheesecake Factory location, and In all it was a great experience. The only dissapointment was the opportunity to try out one of the many cheesecakes. We were running late for a movie and I didn't get a chance to partake in this "must do ritual" when coming here! But, you can bet I will be ordering one the next time around! :-) read more

The Cheesecake Factory - Desserts Near Me - Durham, North Carolina

See all

The bread never disappoints! It was nice and warm and fresh out of the oven. Our server was extremely attentive and gave good service. The pasta was yummy and enough for leftovers. The steak frites were okay, but misleading. The steak was pretty small and not sliced. I probably wouldn't get it again. Overall, it's a good place if you know what to order. read more

The Cheesecake Factory - Steak Frites - Desserts Near Me - Durham, North Carolina

See all

Huge selection to choose from. Our waiter was wonderful. I ordered the branzino and it was just ok. The other people in my party all loved what they got. read more

Lack of service. Rude staff. Ordered food that never came. They treated me and my boyfriend horribly at the bar.

Second time, curbside was fast! I can tell the manager made that happen. Thanks!! Good food!

I absolutely love the Cheesecake Factory! The menu is so large so I love that I always have so many options, and I can try something new every time I go there. It was a busy Friday night when we went, but we were seated right away, so it wasn't too bad for just a party of two. Our waitress had forgot to put in our appetizers, so we had waited a really long time for our food to come out, just for it to be our entrees, when we thought we were waiting for appetizers. She let us know that she forgot to put them in, and asked if we still wanted them, and we did. We just ate them with our entrees. We had the fried mac and cheese, which is my favorite and the fried zucchini! Both very good. I ordered the shepherds pie, which was my first time having it and its my new favorite. I think I will order it again. My friend ordered the meatloaf and said it was one of the best meatloafs he's had at a restaurant. Overall, a good dinner experience. read more

See all

I called ahead for a reservation for my 19th birthday, and the guy on the phone did not give his name. He said online you can't make reservations for parties greater than six, but that he could take my party at 6:30. We got there, and it was crowded with lots of patrons waiting who seemed unhappy. Only when my friend called the restaurant to tell them how we were treated did they start to backtrack and try to offer us a table, but at that point we chose to go elsewhere. read more

We went for an early dinner on a recent weekday and being an off-time had no problem getting a table in this large restaurant. Ambiance is good like all Cheesecake Factories and menu is the usual large one as well. Our Server Gal introduced herself and told us she was going to take excellent care of us, which she mostly did except for leaving Husband wanting a diet drink refill for awhile. Usual breads were terrific. Husband enjoyed his flatbread and I loved my "skinnylicious" lemon garlic shrimp, but I have to confess it could not have been truly skinnylicious as there was a massive amount of oil/butter in it. However, I chose to believe the calorie count on the menu and not let it disturb my enjoyment of it, because it was perfectly cooked and very yummy. So glad calories don't count when they're not your fault. read more

The Cheesecake Factory - "skinnylicious" lemon garlic shrimp - Desserts Near Me - Durham, North Carolina

See all

My family and I have eaten at plenty of Cheesecake Factory restaurants in NY, FL, and even Nevada. We decided on our last night here in NC to go to our favorite restaurant for dinner. Boy what a nightmare. First, the glass on one of the entrance doors was missing with a big wooden board covering where the glass would be. The food took FOREVER to come out. When it finally did and I was eating my salad and I found something strange in it. I called the waiter over and he apologized and he couldn't even tell me what it was. He said I'll bring you another one. At that point I really didn't want it but he never offered to take it off my bill. I would have asked for the manager but that probably would have taken forever as well and I just wanted to get out of there quickly. Never again! read more

The Cheesecake Factory - Mystery salad ingredient - Desserts Near Me - Durham, North Carolina

See all

First of all, pasta gave me stomachache, ended up throwing up afterwards. Service was poor, honestly I thought it was racist because I received a different treat from other race of people in front of me. Bathroom was dirty, I looked like a gas station, and it was only 11:30 AM. Definitely loosing Starts. read more

I loved the cheesecake mostly! The food is good don't get me wrong but finishing your date night or lunch with a nice slice of Oreo cheesecake puts the cherry on top. Get ambience throughout the whole restaurant and the service is good all the time. I love it there . read more

During lunch today, my friend and I witnessed pure chaos. One of the hosts (pretty sure her name was Summer, which is ironic because there was nothing sunny about her) was yelling at a busser in the middle of the restaurant. She was stomping around in her high heels like a T-Rex and slamming menus on tables like she was auditioning for WWE. I've never seen someone look more like they'd bite a coworker over a side of ranch. Our SERVER HOWEVER ( Hope) was amazing through and through! Very attentive and sweet:) read more

Wonderful!!!! We thankfully made reservations for a lunch on Saturday as I know it can get really busy. We checked in at the hostess stand and I requested a larger table as I'm plus size and don't like to be crammed and the hostess was such a gem. Very kind and accommodating to this request. We were seated at table 61 and it was the best spot for us for sure! So I appreciate that! Jordan was our server and he was fabulous. Very attentive and helpful. Would highly recommend this Cheesecake Factory for sure! Can't wait to come back and request 'our' table 61!! read more

See all

I love the Cheesecake Factory, and overall this was another great experience. We were seated quickly, were brought bread, and our delicious food came out fairly quickly. They were out of a few menu items, but the waitress knew this and informed us of the unavailable items. I am glad the item I wanted was unavailable because the steak medallions were incredible! I love the sauce and the potatoes all mixed together! The only issue we had is that when the food came out, that was basically the last time we saw our waitress! We waited longer for our check for 40 minutes after our food came out! This may have just been an off night, but be prepared to ask for your check if needed. read more

The Cheesecake Factory - Grilled Steak Medallions* - Desserts Near Me - Durham, North Carolina

Welp, I was surprised to see that they didn't open until 1100 on weekend morning, but we joined the small crowd of people and waited til the doors opened. They were pretty efficient in getting people seated. I opted from the brunch menu, and really enjoyed the brule French toast-that syrup was amazing!!! Our server was good too, she had a great personality and seemed happy to be doing her job, I believe her name was Kylee or Kelce(sorry I hate that I don't recall her name and I don't have a copy of the receipt to double check that!) My friend seemed to enjoy the salad that she ordered. i must say the size of the lunch salad portion was very generous! Thanks for service, atmosphere and food that was above average! read more

The Cheesecake Factory - Desserts Near Me - Durham, North Carolina

Terrible service. Order pick up and gave up after 30 minutes. This is the second time this happened

IF YOU ARE vegetarian DON'T EAT HERE. We are religious and have been vegetarian for around 15 years now. Yesterday was a very special day for us where other people who even eat meat normally don't eat it on that day. We told our waiter 5 times that we are vegetarian and they gave the food. it had no smell, fine right? No they put the meat at the bottom so why wouldnt notice it. The next day we saw a pile of meat in the food. Terrible service don't put your trust into these incompetent workers. 0 stars. read more

I'm currently sitting in this restaurant writing this review. First our server Crystal was great no issues with that. My family has been coming to this location for years, we've got to other locations as well. This is my go to order EVERY SINGLE TIME! Carbonara and I substitute the chicken for the Parmesan herb chicken. In my years of coming here I've never had an issue with this order. Today however i was told no they can't do that. I've paid for it to be an up charge not a problem but was told flat out no. Asked to speak to manager, server told me the GM made the call. Asked to speak to her, I would have ordered something different. But my family had already received their food ( no time management). They said they can give me the fried chicken instead. It was so dry! The GM never came to the table! You have a customer in your dining room who is asking to speak to you and you choose not to come to the table. Horrible experience!! read more

The Cheesecake Factory - Pasta Carbonara - Desserts Near Me - Durham, North Carolina

See all

We were so late for our reservation due to traffic after UNC graduation. We walked in close to 10:30 pm and was greeted with a warm smile and gracious understanding! Thank goodness, we were all starving. We were promptly seated, our server started us right away and we went on to have a fabulous dinner of spaghetti & meatballs, shepherds pie, a salad and the stir fried Pad Thai. All was great and we left happy! read more

My partner and I did not enjoy eating here. While the service was okay, we barely saw our waitress. Along with that the food was not that great. I got the steak and shrimp Alfredo, and the steak was very chewy. Overall just very disappointed in how the food tasted and the service. read more