I enjoyed this location. While in town for a basketball tournament we needed Fast Fuel and we love Cookout! The Out West & Cheddar Style Double burgers were delicious. Charbroiled and just like we Iike them. My cheese bites and Cheesecake were also delicious. Excellent customer service. We had it again for lunch today and the grilled chicken breast club style was delicious! Hush puppies excellent ! Would absolutely visit again when in Hickory. read more

FIVE cheese bites as a SIDE??? Absolutely pathetic and ridiculous. Will not be back at this location read more

Cook Out - Burgers Near Me - Hickory, North Carolina

Cook Out has so much, and it is all delicious. From a wide variety of shakes to burgers and BBQ. My family loves their hush puppies too. Convenient and quick and delicious, what else could you want!! read more

I purchased a Strawberry shake August 4, 2025 in Hickory, NC. I was enjoying it as I was shopping at Hamricks, however after eating about 3/4 there was a hard object come thought the straw...it was a piece of PENCIL! I immediately threw the shake away before thinking I should have taken it back to Cookout. This was totally disgusting and I will never purchase any food products from there especially shakes. One day I ordered a burger and it was great, thick, juicy and done. The second time it was like a smash burger and terrible. This was very distrubing because they've only been open a couple months. Heaven help if they don't get their act together. read more

I went to the location on HWY 70 SE at 12:50am, the food was delicious and perfectly prepared and the gentleman at the window gave me perfect 5 star customer service.. Highly recommend! read more

This place is absolutely terrible. The disrespect they give daily to each other and customers is not worth my $5 for a simple shake.

Great food for the price and friendly staff definitely recommend. Be going back regularly

great hotdogs, good onion rings and the best shakes i think in town. my go to for quik food and delisious milkshakes.

Excellent bacon cheeseburger. The chicken is ok. It's deep fried chicken. The winner is the burger. The fries are shoestring cut. Good service considering the drive-thru is very noisy. No indoor or outdoor seating. The cheese bites are excellent. read more

OMG! worst food ever. one word! GROSS. Order wrong. Hamburger patties, slapped together, LOUSY bag of food! Would give 0 stars. LOUSY read more

I always go to this cookout, like for years i've been going here.. and today was the worst experience i've ever had.. there was a WHOLE CHICKEN BONE in my chicken sandwich, the first bite i took. Almost broke my damn tooth!! I've never experienced something like this at any fast food restaurant.. The cashiers are so rude I didn't even wanna go back. This is so disappointing and disgusting. Never again. read more

Cook Out - Chicken bone in my food - Burgers Near Me - Hickory, North Carolina

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So this review is going to be for their milkshakes as I've never eaten anything else from there I've been getting the watermelon milkshake which did not sound good to me was recommended by my boyfriend and OMG I am such a huge fan we get about three shakes a week. Other than that I've had the peach cobbler and the banana pudding the banana pudding is delicious can't get enough of it read more

Fast, pretty cheap, and typically tasty. And keep on giving them a try. Biggest issue I have with this location, in particular, is that they SERIOUSLY need to upgrade their "intercom" systems. I totally understand that they are trying to get people in as quickly as possible and I can respect that (and I also try to be forgiving as possible when it comes to the food industry as its daily criticized - but they can't hear me, I can barely hear them because they talk so fast and because that they frequently get the orders wrong. UPGRADE mics, speakers, headsets.... Whatever y'all use and this could easily be a 4-5 star rating. Communication is the largest part of service. If there communication is lacking then the service will equally be lacking. Can't necessarily blame anyone who is taking orders but the owners are more-so to blame. read more

I normally regular this cookout after work but the last five times; and I legitimately mean five, i've stopped here i've had issues with my order. Now I'd understand if something gets messed up every once in a while but it feels a little... intentional at this point and I feel like i've been extremely understanding up until tonight. The order itself is correct, the food on the inside.. not so much. The night staff is rude beyond belief, maybe with the exception of one or two employees. I understand working late nights can be frustrating, but i'm sorry, I don't understand how someone could throw burnt onion rings and a hotdog with the wrong toppings in a box and say it's good. Makes no sense to me. These onion rings are so burnt the onion is disintegrated inside and they're black around the edges. Like cmon now... I've waited on on posting a review in hopes it was just bad timing with some new employees or just a bad night in general but clearly not. read more

Cook Out - a hot dog and onion rings in a styrofoam container - Burgers Near Me - Hickory, North Carolina

I'm so tired of this particular location in capable of making a correct milkshake. I have ordered Time and Time again from here and multiple other locations a simple pineapple milkshake! But this is the only location that cannot do it right A pineapple milkshake usually consists of pineapple! But every single time I order one from this location I get maybe one or two pieces at most in an entire cup of ice cream! Every other location a handful to make you at least believe it's a pineapple milkshake. I have turned around so many times to go back and show them that there was literally no pineapple in my milkshake I refuse to waste my time anymore we have a turn around and wait in line again only to show them how they cannot do their job, yet these fast food chains want all this money per hour when they can't get a simple drink correct! Sorry cookout you have lost my business at this location forever I cannot stand how you want us to pay your prices and yet you are so cheap and minimal we what you provide in an order..... read more

This place has great milkshakes, and I personally like their beef quesadillas too! Try to use the drive-thru on the left side if you can... I've had much better experience with the left-side servers, their cheerful attitudes are contagious! I've been coming here on-and-off for several years and only had a problem with the service once, which their customer service hotline swiftly made right! Keep Calm and Eat Cookout! read more

The food is pretty mediocre. This location didn't have indoor seating (not sure if that's all locations), just a drive thru and pickup window. The prices were great, but I wasn't excited about the execution of my food. I got the chicken strips, banana pudding milkshake, Cajun fries, and hush puppies. None of these were amazing. Banana pudding milkshake literally tasted like you were attempting to drink straight banana chunks with bits of dried wafer. Chicken strips were dry and tasted like frozen grocery store strips. Fries were soggy and seasoning was only on half of them. If you just want a quick snack under $5 this is the place, but other than that, it's not super satisfying if you wanted that southern cook out flavor. read more

Cook Out - The Menu - Burgers Near Me - Hickory, North Carolina

i like cookout! but i only like there food. some of there employees aren't very polite. i went tonight and ordered the oreo milkshake and this is what i got. it's not even filled up! great food not good service. read more

Cook Out - not full milkshake! - Burgers Near Me - Hickory, North Carolina

Great food and prices. Cookout is always a favorite no matter the city. They have the best burgers, hotdogs, and shakes. On my way now.

I have no problem with the food- usually it is made to my liking and they are efficient at not waiting in line for too long. The problem I have is that my order is NEVER right. Just tonight I ordered a burger with fries and hush puppies. I get home, open the box, burger with no toppings I asked for and cheese curds. I have even received completely different people's orders. They just seem to throw whatever is close to them into a box and shove it out the window. read more

They gave us less than half the food we ordered, and the food we did get wasn't what we ordered, and yes it was the same stuff we got as the receipt they just were lazy and didn't bother to give us the rest of the stuff read more

A favorite when I am in town for taste & price! Pulled pork is a little spicy with the Texas Pete sauce (omit if you don't like "heat"), fries are super tasty and got an Oreo shake, all for $7.47! Interesting drive-thru with windows on both sides of this narrow establishment. Quick service and my order was right, what more could you ask for? Take-out only, no dining room. read more

3 stars A-OK is very accurate. They serve very affordable decent food. I can fill my stomach for less here than McyD's. I got some sort of burger, chili cheese fries, and some drink. I pulled out a $10 bill expecting it to be over $5 bucks but it was like $4 something! I hate myself for all those times I bought chili cheese fries ALONE for $7+ dollars at carnivals. At first glance, I thought this place was similar to Portillos (probably because I miss Chicago). Portillos and this place has their similarities but this a different beast. read more

I am EXTREMELY infuriated at the lady that took my husbands order at the 127 Hickory location at 10:33pm tonight. He had JUST got off of work, tired, hungry and the girl continuously gave him an attitude because she obviously does not like her job, as he was trying to order. He told her in the beginning he wanted two plates, and went on to tell her what he wanted on both which was the exact same accept one fry and one onion ring. She proceeds to tell him they do not do hot dogs as a side anymore. My husband said ok that's fine do both plates with hushpuppies as the second side. She gets an attitude and says "I need you to tell me exactly what you want because your giving me three sides". My husband proceeds to tell her, "I need one cheeseburger plate with hush puppies and fries", she interrupts and says "ok is that all?" My husband says no, as I said in the beginning (very calmly) I needed TWO plates, the second plate ANOTHER cheeseburger plate with hushpuppies as well abut that one with onion rings." He drives up and she pretty much through the food at him still with an attitude, rolling her eyes, and my husband is a very calm person and never defends himself so I am! He asked her for honey mustard and she gave him a mean look like it was an issue. I am sorry but just because it is a Saturday at 10pm, does not mean every person coming through the line is drunk! The food was terrible tonight and we will not be back! He manages the convenient store right down the road and she has terrible customer service and should not be working with the public! I have the receipt number, staff number etc. and need to find out who the manager is. ORDER # 01436 8783 STA# 1 Station 1 May, 19, 2018 #025 Manager 22:33 read more

My bus stopped at this place on the way home from a conference trip. It resembles a Checkers, you can order outside. No inside seating. I wasn't sure about this place at first. It was 50 something hungry people all lined up to get some food. Could they handle it? Mark my words...YES THEY COULD! I LOVE this place! The prices are cheap. I ordered a tray...a burger, two sides and a drink for 5.99. Wow! The cashier was nice too, and handsome. Great and quick customer service. To put the icing on the cake, the food was delicious. It tasted wonderful, because it was freshly made. If I lived near, this would be my favorite food stop. read more

Enjoy the food when they give me the right order. The past two times I have been there they have messed up my order and this past time I even repeated it at the window and it was still done wrong. read more

If I could give negative stars I would. Can't remember the last time I was treated SO rudely. We finally left without ordering. Now on to Wendy's read more

Please check your food. I went back to get my food fixed and paid them and it was still jacked up. I order grill chicken and you can not get your teeth in the grill chicken seasoned frys with no seasoning, cajun wrap with a old chicken tender. The best thing about the meal was the tea. Everything else was just bad. My family loves their food but why spend 20 a day and your food is jacked up. I will not be back. I will be calling about my order today.Even got a burger today and it was just the burned black stuff off the grill taste. read more

This is a great fast food place to eat at. They are fast, very friendly and the food is a wonderful deal for what you get! We work up the road at Frye hospital, and we eat here at least once a week. The orders are always accurate, the shakes are very good. I love the BBQ plate. Kudos for a great bunch of workers who know what service is about. I've never had a grumpy face greet me, and they are always happy to take your order. This crew deserves five stars. (I hope the managers understand how important service is, and pays their staff well) read more