OMGosh! First off this is my new found favorite & YES! It is better than Pacific Cookie Company! Each time I order their cookies they are like butter, melting in your mouth, because they were just made! OMGosh! I LOVE the Chocolate Chip cookies! Tried the Ube (blissful), the Cookies N' Cream (scrumptious), & the Double Chocolate (that was for my bro & loved it)! Seriously! I cannot wait to make my next order & share them. I sure will keep on trying other flavors & will be DoorDash VERY SOON! I have not physically gone to their store so I don't know a single thing about the stores ambiance, but I sure will be checking them out in person for sure. Appreciate your business & keep up the excellent work! read more

Cookie Cruz - Ube, Double Chocolate, & Cookies N' Cream. Chocolate Chip is at the bottom under all this goodness. - Food Delivery Services Near Me

Everytime I order from them they mess up the order terribly. This time they forgot THREE items and there was a cookie with a bite taken out of it with hair on it!!!!! Do not EVER buy ANYTHING from this disgusting establishment read more

Cookie Cruz - The Half eaten cookie one of the staff took a bite out of!!!!! - Food Delivery Services Near Me

Ok so my experience previously was awful but I'm writing an update . I ordered some cookies again & I went to go pick them up. I was waiting around & some guy ( probably the manager) asked if I was waiting long etc.. I told him about my last experience & he put his hand in his pocket & refunded me . Anyways the cookies are tasty & they are open late, when you have a craving for a warm home made cookie read more

Cookie Cruz - Food Delivery Services Near Me

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The guy that runs this store is a complete A*s hole. Picking up orders he's slow, inattentive, and inconsiderate. He likes to argue and as a customer that orders and reports something wrong with the order and the being told no, with no sympathy. He's not easy going at all and is unable to compromise when things that are out of the customers control. Getting your order stolen or end up not being able to find the order won't get you anywhere with the dude that works here. So even though as a customer I refuse you try out these cookies which aren't even that good.byes they're sweet, yes they are great warmed up, but they're too sweet for me and I get sugar sick. read more

Holy s*** these cookies are amazing. The taste is incredible but there is some form of witchcraft being conjured because the temperature and consistency of the cookies defies logic. 10/10 no notes. The location and how you pick up is like a side quest, very exciting and only slightly confusing the first time you show up. It really isn't confusing at all but if the sliding door isn't up you just have to have faith and walk confidently toward the general area. They will see you and roll up the door. It was a little like Narcos. Kind of a cookie cartel vibe. Anthony was great, nice conversation and great service. I'll definitely order again. read more

This place is a gem! Decided to make a random order at like 9PM cause they close late and granted I had a little bit of a hard time locating where exactly they were, it was totally worth it. The careful packaging is what first caught my attention. Much appreciated. And the cookies are thick, warm, and so lovingly made. YUM. The drinks were nice and cold, and we were just thrilled to have found the place. Thanks y'all! Great business read more

we couldn't find the location. google maps led us to an alley in a warehouse location. we tried calling but it seems they haven't been back since March of this year. read more

My previous order was dried out and over cooked. So I decided to try again. As a loyal customer of 7 years, I patiently waited from 8:26pm until 9:59pm, I called the store after receiving notification that my order had been completed. The guy answering the phone intentionally hung up on me. I called back and he said my order was cancelled by an employee in the store, and said, "there are only 2 guys working here right now and can't deliver orders". He said, "too bad, I won't refund you. " I've been a customer for 7 years. I guess it time to abandon this business. read more

Cookie Cruz is dangerous. I almost wish I didn't know I could so quickly and easily have warm, delicious cookies delivered to my doorstep, but here we are. Pretty sure they have a storefront where you can pick up, but cookie delivery is where it's at. Order online or on their app. They have cookies in assorted quantities, as well as ice cream other snacks (very curious about their mozzarella sticks). Basically they have most of your late night cravings covered. The cookies were delivered quickly and painlessly, despite me living in a confusing neighborhood in a rural part of town. In fact, they arrived less than an hour after ordering and were still warm! They were all a delight, but the peanut butter chocolate chip and cookies and cream deserve special shout outs. I think all told, a dozen cookies were around $16 with delivery included. A great value! Note that this is slightly cheaper than what I was initially quoted on the app. I used a discount code from their Facebook, which they seem to post often, so make sure to check. While you're at it, use the money you save to tip your driver! They're bringing you a little slice of joy in the middle of a pandemic - honestly the heroes we all need in 2020. read more

Cookie Cruz - Nutella and peanut butter chocolate chip - Yummm - Food Delivery Services Near Me

Fix the app please! I called because app wasn't working. I only order thru the app. Have been a customer for years. Great cookies and hours. Tried to place an order thru them because it only let's me thru delivery services which charge a lot extra and are not the correct pricing. They said no sorry the app is down have to order thru doordash or Uber. This is not right. I have lots of points in the app and I can pick up the cookies for a LOT cheaper. Please re enable the app. Thanks. read more

A bit over priced compared to the alternatives and cookies where a bit bland and didn't taste to different from each other. I got the 3 basic flavors. read more

I was really looking forward to getting cookies from here since it looks delicious and came recommended for the cookie bombs. But the s'mores bomb was very hard, not soft at all. The cinnabomb and ultimate cookie bomb were okay but didn't look like the pictures at all. I also tried their pizza which taste-wise was alright but way too greasy, even for a Detroit-style pizza. I probably wouldn't order again. read more

I've ordered a handful of times! Cookies are always warm, even if I show up 30mins late. Service is top notch! They text you when your order is ready. You text when you arrive, someone is running out in seconds! So helpful bc I have a little one in the car and getting out is not an option. Easy to order online, tell them what you want! I also send messages on IG and always get a response in reasonable amount of time. Love this business concept, so pleased with every experience! read more

Cookie Cruz - Chocolate chip - Food Delivery Services Near Me

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annnnnnd VOILA! Did I forget my Mother in Law's Birthday until I saw the reminder on Facebook? Why, YES! Yes, I did. So like any great daughter in law, I googled BEST BIRTHDAY DELIVERY IDEAS for BIRTHDAYS. Cookies came up and then the Yelping ensued. "Cookie Cruz"?! ok! The simple interface was just amazing. I'm here at work (and shouldn't be writing a review) so I needed to be fast and efficient before the CEO spots me perusing the innerwebs of cookie dreams come true. You get to choose exactly which flavors you want and they make it so simple with the photos of each flavor (that make your mouth water with each arrow click). Cookies and Cream? SURE! Nutella? OFffffcOURSE! They even have Vegan options for Chocolate Chip and Gingersnap! maybe another one, I cant remember. Super excited. OH, and the best part? DELIVERY IN 2 HOURS! I look like I remembered! WOOT WOOT! Thanks, Cookie Cruz! You are the mint to my chip! (I ordered those too!) With love, from Menlo Park read more

Cookie Cruz - Here's the box of magic they delivered! - Food Delivery Services Near Me

Absolutely thrilled with my Cookie Cruz experience! I'm in SoCal and wanted some cookies delivered for my daughter's 21st birthday- it was So easy and efficient! I placed my order earlier in the evening for a 1:00 am delivery- and it was seamless and the communication was excellent! The cookies and milk were delivered at 12:50 (right after my daughter and roommates returned home). They said the cookies were warm and delicious and the milk was cold! Thank you! read more

This is the first bad review I've left for a place, takes me a lot to get to this point. I've been going here for years, but the last few months the service has been horrible (maybe there was a change in management). I'll order usually around 9pm, get there at 9:30, and I'll have to wait til 11pm sometimes to finally get my order. This is for orders of all kinds, I've had to wait two hours for an order of THREE cookies. I've called the store number and not once do they pick up. My friends and I have faced the same problems of being ghosted for hours with no explanation to the progress of our cookies. Last month, my friend and I knocked on the door and the person behind the door yelled "who the fuck is knocking" (unprofessional). The times I've ordered from the app the order doesn't process correctly. After waiting for ages each time, it's more often than not that I get the wrong order completely. My last straw was this week, when I ordered around 9:30 and intentionally showed up at 11 KNOWING the order wouldn't be done yet. When the guy asks what my name is, he says he never got an order from me. I showed him my email receipt and my bank account that I was charged $20. He shrugged and said "well I never got it sooo" and rushed back inside instead of agreeing to make the cookies I paid for, which by that point I was over it and just wanted my money back but he left mid conversation. I emailed the company asking for a refund and still haven't heard anything back. The cookies are good but it has some of the worst customer service and makes it not worth it. read more

I got three cookies from here and some little pizza bites. It was definitely a good purchase. The cookies are so gooey and amazing. This place is in fact not closed. It's just a little bit hard to find if you go past the train tracks. It's right there on the left and you'll see a building where it says craft kitchen and that's the spot. I got a little turned around the first time, so I'm very happy I called and the worker was really sweet and helped me find the location. It's a great place to get a warm yummy snack for those late night cravings. read more

I use to be a huge fan of Cookie Cruz. I don't know what happened. My fiancée ordered two cookie bombs on doordash for delivery not long ago, one fruity pebbles and one cinnamon toast bomb. I should point out this is a order we've ordered many times in the past and we are usually very happy with it. Normally a cookie "bomb" would come with two cookies stacked on top of each other with frosting and a topping. But sadly when we opened our boxes we found just one cookie in each instead of the normal two. But the main reason I made this review is because the cinnamon toast bomb wasn't baked at all! It was just raw cookie dough with a messy scoop of frosting. We were super disappointed. We use to recommend this spot to friends and family but after spending $22 for two cookies that weren't at the very least baked fully we wont be recommending anymore. If you're craving a cookie or sweet treat go check out pacific cookie company downtown! They at least wont try to make ya sick with raw dough and you'll save some money. read more

If you get those late night munchies I highly recommend an order of cookie bombs. Fruity pebbles is so delish. Lots of flavor choices drenched in toppings. Cookie Cruz is the Stoners answer to the midnight munchies!! High quality cookies at a great price read more

Just got our order and the product is so dissapointing tbh. The size of the cookies are significantly smaller compared to what they used to be , and like the consistency of the cookie is tougher compared to what we remember too. idk man.. If yall used to order from here you know they should be big and flat and super soft in the middle. If you know you know. Anyways I definitely would not waste my money here anymore bc the cookies coming out aren't worth the price like this. read more

Cookie Cruz - Sad cookies - Food Delivery Services Near Me

These cookies reminded me that there are still cookies out there that have undeniably great flavor. I ordered the Nutella, Chocolate Chip, and Snickerdoodle cookies. The cookies were delivered relatively quickly (under 40 minutes) and were still warm. However, I felt that the portion of the cookies was quite small relative to their price. Nonetheless, the cookies all tasted great. The chocolate chip one had that perfect balance of chewy and crispy, while the Nutella flavor was just the right amount of sweet and gooey. The Snickerdoodle also had a nice crunch on the outside and a soft, cinnamon flavor on the inside. Would definitely order again. read more

These cookies are awesome. I stopped by their cool kitchen while passing through town as I am a snickerdoodle connoisseur. The cookie was a perfect embodiment of all that is snixkerdoodle: cinnamon-y (of course), slightly crisp around the edges and on the top and bottom, but dought and soft in the center. A+. The chocolate chip cookie was very good but not amazing. Still, if I lived in Santa Cruz as I did long ago, All Nighter would be on my speed dial. read more

Cookie Cruz - The box says it all. - Food Delivery Services Near Me

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Finally decided to try Cookie Cruz out and I am sold! Warm out of the oven cookies with three vegan options! Two dozen for 36.00 and well worth it! The cookies are not skimpy or shy. The ginger has a nice kick.. I loved the PB and chocolate chip and the regular chocolate chip. There is a light crisp outside and a chewy center... my favorite! Do not let the 20-70 minute time frame estimated wait scare you-- the cookies definitely came sooner rather than later. You can choose the amount of cookies and you give the specific number of each cookie you want. Ordering is super easy online. Definitely will order again. read more

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Cookies were a bit smaller than they look in the pictures, but they were the perfect size and delicious! Love the variety. Finding the place was a bit confusing or it might have been a 5 star. read more

I had these cookies door dashed to me and they were the best cookies I've ever had in my life. Even got myself in trouble cuz I said it out loud next to my wife. She said it's because they're professionals but she was still gonna make some because she's competitive but low key...Best I ever had read more

Great and easy app to navigate!! Awesome delivery time, butttttttttttt the cookies are a 2/5. I was super stoked to try these cookies after reading about them in a local article. Cookies were too doughy, you can tell they're not homemade, and they tasted like some cheap frozen baked cookies. My delivery person was very polite and had a mask on, 100% on customer service. To the company, suggest changing the cookie recipes, or partner with pacific cookie company. Or me. I can make bomb cookies. I have hope for you guys!!!!! But don't waste your money on these cookies unless your super stoned , or drunk. read more

They gave us the wrong order because they had the same first name but we called back asking to return it or to remake ours because we ordered two cookie bombs and they gave us 6 double chocolate bombs. When I called him he was completely rude and told me I had to reorder it and pay double. He wouldn't communicate with me and hung up on me. read more

Yummy late night munchie cookies. Love the snickerdoodle, macadamia, and peanut butter. Chocolate chip is good if eaten fresh. read more

Cookie Cruz - two cookies on a piece of paper - Food Delivery Services Near Me

I received a badly burnt crust for the triple berry pastry. At first when I called I thought it was the berry filling and the guy told me to try and get a refund through DoorDash :( Then I discovered right after the call that the awful taste was because the crust was horribly burnt. I called again and told the same guy and he said over the phone that he was checking the same pastry and didn't observe any burnt ones. He offered no apology or solutions. I'm taking evidence of the burnt crust to the store as had cut in half to save the other half for a different time. The crust is indeed burnt and I'll find out if I can get a refund, which is only fair. I don't know why the burnt batch wasn't discarded. Will NOT be ordering from this establishment EVER again. read more

Elevate your Sheltering in place with cookies. Excellent cookies delivered warm within 1 hour. read more

Cookie Cruz - Mint chip - Food Delivery Services Near Me

Gluten Free taste terrible!! Waste of money bc you will spit it out. Regular cookies taste better but half the size they used to be. Bummer bc it used to be the house favorite. read more

I ordered from cookie cruz a few weeks ago and not only did my order never arrive, they charged me anyways even though I never received my order. I've called 5+ times and emailed them and no one has acknowledged me. I've heard of this happening to other people. I would strongly suggest not using this business. read more

I was surprised at how fresh and soft they were when they delivered it! I was skeptical at first but my housemate encouraged me to get a dozen with them ($14 for a dozen, $20 for two dozens) and it was definitely worth trying! A little dry on the chocolate chip in my opinion but all in all, I'm liking it so far! They have: - Chocolate Chip - Nutella - Mint Chocolate Chip - Cookies & Cream - Snickerdoodle Delivers around 30 mins if you're in the Santa Cruz area near downtown. read more

Cookie Cruz - Cookie in focus: Nutella | Left if it: cookies and cream, right of it: Mint, bottom if it: snickerdoodle. - Food Delivery Services Near Me

SO good!!! Arriving warm and gooey! We received an assortment with mint chip Marianne's ice cream - delicious!!! The peanut butter and snickerdoodle were my absolute favorite - which are usually not my go-to but the buttery goodness was just incomparable! The delivery driver was so nice as was the ordering process with Matt! You can send these as gifts to others and what a nice treat for someone who has everything! Warning: don't think these will make it to the next day, you will eat them all at one sitting while they are warm. read more

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Seriously woooooowwwwwww These cookies came in under 45 min and we're AMAZING. I ordered a dozen and when I was prompted to choose what kind I wanted I said "idk your best variety" and has basically 2-3 of each cookie and these were like HOOOT when we got them. Right out the oven and damn DELICIOUS. Totally worth your $$. read more

Cookie Cruz - Food Delivery Services Near Me

I found out about this local gym from some coworkers. So I had to put in a order !! I don't think I could possibly type and explain just how amazing this company is we put on our order at 7pm on the dot well I can't say we I did this without telling my wife or kids to surprise them. The cookies arrived so warm like they just came out of the oven!! Dangerously good that why I had to let whoever reads this know !! Put on your order !!! If you don't have milk they will also deliver that too and get ready for some amazing warm cookies the Oreo is the best... just saying !! read more

Update... late again 2 hours. Yes, it's Vday and your busy. Doesn't it seem obvious to staff up on holidays?! Sigh, you've lost a customer. I'm a bit surprised at the high rating. The cookies are.... good, not great. They taste great warm upon arrival, but like margarine instead of butter. No complaints about the price point, and the business model is a great idea. I've ordered ~6 times, ALL of which were greater than an hour. After multiple phone calls, there is no offer for a coupon or even a sorry. Do NOT tell your kids that cookies are on their way. Next time I'll just run up to Deluxe Grocery, pay half the price, and get cookies, ice cream AND milk for the same price... and in 15 min. read more

While looking through the website, this statement is made: Cookie Cruz takes pride in being able to say that we make our cookies from scratch. I called to ask what type of flour is used for their vegan/gluten free cookies. The person that answered the phone indicated that they weren't sure because they purchase the cookie dough from another company. Hmmm. read more

Love their cookies !! They always arrive hot and fresh the best gourmet cookies ever! I love the cookies and cream the best. The mint chip , snicker doodle, and oatmeal raisins are also very good . The only flavors I though was ok was the chocolate chip . read more

Yum! I ordered half a dozen chocolate chips and in an hour I got delicious, warm cookies delivered for free! The cookies are thick, gooey, and are made with oatmeal flour so they have a great fluffy texture. The chocolate was gooey, which literally was BOMB. So tasty and satisfying. I ordered six but they're honestly so filling I could only eat three (but hey, extras for later!) I def would recommend buying from here and supporting a local business created by a local banana slug! read more

Cookie Cruz - Food Delivery Services Near Me

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