Great company to work with. Very professional and knowledgeable. They diagnosed the problem quicklyread more

I was able to get same day air conditioner service. The team described everything they were doing…read moreand helped me understand my options. Really grateful for you guys!!

Anyone who has had to replace a refrigerator lately with Home Depot or Best Buy will understand…read morewhat we just went through. Paul and his team were very understanding, helpful, and professional. They removed our old refrigerator, brought in the new one, and upgraded our plumbing to take care of future needs. They went above and beyond what is normally expected of plumbers and they were the highlight of our experience. We highly recommend them for any plumbing needs you may have.

This company is Amazing!…read more Moving to Calvert County we never had to deal with Wells and Septic Systems ect. We have really hard water that ruined our Element within the first year we had our home built. These professionals came and installed a water softener and Water treatment system. We have no complaints only good things to say. The Father is a kind and friendly guy who will take the time to answer all questions and explain whatever it is we ask. We will be lifelong customers and I give all high ratings!

We had an excellent experience from start to finish. The team was professional, responsive, and…read moreknowledgeable, and they took the time to clearly explain everything instead of rushing through the appointment. The technician was punctual, respectful, and made the entire process feel smooth and transparent. It's hard to find companies that combine honesty, quality work, and great customer service, but they absolutely delivered. I would definitely recommend them to anyone needing HVAC services!

I was in search of a full air-duct overhaul and reached out to McMurray's to start the project…read more They responded promptly and followed up with a phone call, which I really appreciated. Although there ultimately wasn't enough time to complete the full scope of work, they were transparent about that from the start. The communication was clear, timely, and professional throughout the process. If I need HVAC maintenance in the future, I will definitely keep this company on my short list.

Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

Bad communication. Started very enthusiastically but was not able to set up a time for them…read more Someone who does not value customers time is not someone I want to make a major purchase from. I am not buying a heat pump only but establishing a long term relationship.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Do not trust them. They came out, gave an estimate, then after paying a deposit decided they…read moredidn't want to do the job leaving us high and dry. Now we have lost time in getting the work done.

I recently had my first service visit with Cold Comfort, and I was very impressed. Jerry was the…read moretechnician who came out, and he was knowledgeable, thorough, and easy to talk to. It can be difficult to find honest and reliable HVAC companies, but this experience stood out. I had several questions prepared about my refrigerant, capacitor, and overall system, but I found that I did not even need to ask them because Jerry naturally addressed those topics during our conversation and explained everything clearly. He also completed a detailed inspection of my HVAC closet and offered a helpful recommendation for a better filter. The service was straightforward, with a flat fee and no upselling or pressure, which I really appreciated. Overall, it was a great experience, and I will definitely be using Cold Comfort again for my annual maintenance.

Our AC went out a little over a week ago, of course it happened toward the end of the week so it…read morewas Friday afternoon by the time we realized it wasn't something routine maintenance on our side would fix. Jary (who helped us when we first moved in) came out on Tuesday and said we had a leak somewhere since the closed-system unit was totally out of coolant. He came back Weds. to do the leak detection and found the leak, recommended a new coil. We had the new coil installed on Friday; this time it was Ricardo and team that did the work installing the coil. They did a great job and a couple hours later our house was back to normal temperature. Gabriel helped us with all the coordination and estimates and seeing if the part was still under warranty (it wasn't, but I didn't expect it would be honestly.) No one likes spending a bunch of money on repairs but I'm very confident that the recommendations Jary made were sound and correct. He did not attempt to upsell me at all, which is greatly appreciated. (The estimates Gabriel sent did include options for replacing the unit, but that wasn't necessary at this time and there was no pressure to do so.) I will continue to call them if we have issues in future with our HVAC system.

Highly recommend this HVAC company. They were extremely responsive, offered some of the best…read morepricing compared to other quotes I received, and were able to schedule me either same day or next day both times I needed service. The technicians were professional, honest, and easy to work with throughout the entire process. Also wanted to give a shoutout to Tra and Mary, they were both fantastic with communication, scheduling, and follow-up, and made the whole experience smooth and stress-free. Really appreciated the quick turnaround and quality service. I'll definitely be using them again in the future.

Called Residential Express for a full-system replacement quote in October. Was pleased with the…read moreexperience, which simply involved taking measurements and asking what changes I might want with the setup--much better than the high-pressure sales pitch from the bigger companies in the area. We pushed off the replacement thinking our unit would survive one more winter, but of course of furnace went out unexpectedly in the middle of the night during one of the coldest stints of the season. Called Residential Express the following morning, they pulled up my quote from 4 months prior, verified the price hadn't changed and were able to schedule me for a full HVAC replacement the next day. Freddie and Flavian arrived on time and were very professional moving through our house and working in our backyard and utility closet. They explained any changes they needed to make, went over the new setup and recommended service intervals, and hauled all of the old equipment away, leaving our house looking better than when they arrived. Very happy with our experience with Residential Express and wouldn't hesitate to use them again.

Saw that I had a mold issue in my duct work. With a 4 month old now in the house I was eager to get…read morethe issue taken care of. Dirk set me up with an appt right away. Rob came to the house less than a week later. He was on time, professional, and was very personable. I have had many contractors to the house in the last year and I think Rob and this company have been the best experience by far. I will definitely recommend this company to friends and family. Side note: The wife was happy to come home to vacuumed steps and hallway.....I took the credit for it even tho Rob had my house looking cleaner than before he arrived. No shame in my game. Thanks Rob!

I had DUCTZ do the job. Rob and Nick did the work. HIGHLY IMPRESSED with the thoroughness and…read moreconsiderateness of these two. The honesty was great too. After looking at the A-coil and taking a picture to show me, they said that it really didn't look bad enough to clean. I agreed and it saved me a hundred and fifty bucks! This was for a LOT of work otherwise and it was worth every penny. They got to the house at 8:47 am and they just left 4:34 pm. They didn't stop for one break and worked the entire time. From start to finish they were very professional. From the owner on down. I highly recommend them.

I found Mr. Perry while searching for services on yelp. My heater went down in New Year's Eve, so I…read moreneeded a solution quickly due to the temperature outside. After searching for a few options, I found Mr. Perry and within 2.5 hours of making my request, he was at my property fixing my problem. He showed up early, identified the problem, and solved the problem. He was respectful of my home and his price was fair, especially for it being New Year's Day. I would recommend.

I had a really positive experience with this Mr Perry. He was extremely thorough, patient, and took…read morethe time to properly diagnose the issue instead of rushing through the job. After replacing my coil, he carefully tested the system, pulled a deep vacuum, and made sure everything was correct before charging the unit. What I appreciated most was that he didn't cut corners. He explained the process, continued troubleshooting when the vacuum readings weren't where he wanted them, and made sure the system was fully stabilized before finishing. You can tell he takes pride in doing quality work the right way. Professional, knowledgeable, and detail-oriented. I definitely recommend him if you want someone who is honest and thorough with HVAC repairs.

Great customer service, extremely knowledgable team and they always do exactly what they say…read morethey're going to do! Highly recommend!

I recently had Fixed Right & Guaranteed, Owings, MD, check my 2 Heat Pump units. For this service…read morealone I pay $40.00 per month or $480.00 per year. This covers my units being inspected and checked to make sure they are operating properly spring & fall. I am charged for parts on top of that. Both units needed a Definite Purpose Contactor installed. For which FR&G charged me $316.00 each for (the highest price I found was on Amazon) $40.00. This $316.00 dollars included my 15% discount because I am a club member. I called and requested an explanation for charging me 815% on a $40.00 part. I was told by the general manager that they have to pay their employees, cost of vehicle etc. When I got my statement it indicated that if I had paid this as a regular customer, not a club member the cost would be close to $1100.00. This is for a service tech to come out for 3.5 hrs. Remember I had already paid for a tech to come out; this was part of my membership that I paid $40.00 per month for (2 units) Any provider I have worked with will tell you I am fair & considerate of their technicians. I am going to have these parts examined to make sure they are bad units. That may or may not be another story. I was told by Service Manger, Nicki, that the cost of just having someone come out is $127.00 per unit. And that number is right. Average salary for HVAC tech in MD is $86863.00 per year or $32.72 p/hr. So lets use these average figures. Employers cost: Unemployment .30-7.5%; Worker's Comp $0.98 per $100.00 of total payroll; social security 6.2% on gross salary is $5386.00 yr.; Now lets take all these figures and put them into an hourly rate. $32.72 salary p/hr 24.54 unemployment 42.61 workers comp 25.90 social security $125.77 employers cost per hour (I've already paid for this) 40.00 part $165.77 Actual cost per service parts & labor 100.00 60% profit ratio(my figures not theirs on part) $265.77 per hour. It took tech no more than 30 minutes to install parts To install one unit a fair & reasonable cost is $133.00 yet I was charged $316.00 per unit. I didn't even take off 15% for repairs. If I had not been a Club member I was told my actual cost would have been between $1000-$1100 for both units. I want to remind you that I had already paid for the tech to come out & check my units so the only thing I should have been charged for was Parts & Labor to install 2 contactors $266.00 but I was charged $636.00. Apparently HVAC per norm do fixed price charging. A Contactor cost is $316.00 no matter the cost of a part. Now I will say the general price range to have a tech replace a contactor is between $200-$350 but this price includes having the tech come out. I paid for that so the only cost I should have been charged is the part, markup and 30 min. It is your hard earned money, spend it any way you want but don't just accept their charges. Ask questions on how you will be charged, fixed price or per job price and what is their markup or profit margin is? You do have a right to these figures. Since Nov.2019 (units installed 3 yrs, earlier) I have paid a total of $8671.00 to this company; $2591.00 in membership and $6080.00 additional in parts.