I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

Really appreciate the good communication, value, and professionalism. Alec did a great job,…read morescheduling was pain free and prompt.

We had a badly leaking bathtub and needed help. A&A provided quick response, good communication,…read moreand the work was well done.

Consistently reliable, professional, knowledgeable service. Always friendly, fast, and efficient…read more This has been our plumbing company of choice for well over five years now. No need to look any further for valuable, cost-effective, trustworthy service.

Linneer is a GREAT plumber! He responded to my request and I was able to easily schedule an…read moreappointment. He came to look for a leak in my water heater. He was able to explain everything to the buyer of my home and put him at ease. He's very personable, knowledgeable, and wasn't trying to perform unnecessary procedures.

Changing review because even though the cool air functions were working great, apparently they…read morerigged the system some sort of way so we didn't notice until heat was needed. The fan would run continuously but the unit would not produce heat. There were no issues with heat before they "fixed" the air. Still dealing with repercussions and looking for yet another company. Only decreasing to 3 stars instead of 1 because they were prompt and courteous. May be just wolf in sheep's clothing, though.

I recently used KPK Enterprises 6-28-24. My A/C system went…read morecrazy making extremely loud noises then went out all together and I have severe asthma so it was a MUST to be repaired, I called Dexter to fix it as I was recommended by a former school mate/baking client, he said he had a few other jobs but he we definitely come by that day and before dark since I spoke on my vision issues. After some time Dexter immediately got back to me!! , he arrived before 8pm and fixed my A/C unit!! I was so thankful because I could breathe and not feel like it was 2 ovens on. I would most definitely recommend Dexter and ANY of his team because the quality of customer service, the work all of them put in no matter which person you get! They really are about the Customers!!! & to be blackowned it's rare to find a company about their word and their service(s)!! The quality of work is WORTH the Value its Top tier he and his company is like your favorite rappers rapper!! Doesn't take shortcuts like some I've heard that's black owned, isn't trying to get over on you!! And mostly the customer service is hard to come by even in immediate need or last minute! Well mannered. I'd certainly recommend this company!! For all of your HVAC NEEDS!!! Now it sounds smooth!! & I can sleep

This company accepted my home warranty claim and agreed to service my hot water heater issue. I…read morepaid a service fee to them per my home warranty plan. After two visits and not being able to fix the problem, they decided to "decline the work order due to availability." I called the office to get an explanation as to why this has occurred - with any other company they would just schedule out a future date when a technician is available - simple. The is a very shady and dishonest practice. Reading between the lines, they no longer find this work order profitable for them since they had to make 2 visits and needed to make a 3rd (or more) so they declined to do any more work. Throughout this process, their technician never called me, never sent me a report, and the only communication was to message me to pay the fee.

This company was sent to my house by our warranty company to fix our broken hot water system. The…read moreman took the front cover off the unit, placed a dent in it, send the pics to the warranty company and caused them to reject our claim saying the unit is damaged. They did it and will not take responsibility for it. Be careful who you invite to your home for repairs. You may end up like us.

We knew our Hot Water heater was on its way out and purchased one with the intent of replacing it…read moreourselves soonish. That timeline was accelerated when we came home the other night to see water gushing out of every available orifice in a somewhat alarming manner. This company only had one star but I took a leap of faith and gave them a shout. Jerome was friendly and highly responsive to my inquiries and gave us a more than fair price for install and secondary supplies/fittings. He came out exactly when he said he would and didn't waste time fixing our issue. Best of all, no up selling! I'm glad he left a card because, moving forward, this company will be our go-to for all of our plumbing needs!

We had floors installed in our basement and bath. The toilet was not replaced correctly causing…read morewater to shoot out of the connection hose . We initially called Len The Plumber. The Len The Plumber tech was rude, aggressive and quoted us an astronomical price, telling us we needed a full toilet rebuild. We did not accept the service. I contacted Direct Flow Plumbing the same day. Jerome responded immediately, and came out the same day at the stated time. He was extremely courteous, professional and knowledgeable. He diagnosed the issue, and repaired it the same night. He was honest and very reasonable. I highly recommend his service.

From the owner: ❄ Why Choose Us for Your HVAC Needs? ❄*…read more At Reyes HVAC Services, we don’t just fix systems—we deliver **comfort, reliability, and peace of mind*. Here’s why homeowners and businesses trust us: ✔ *Licensed & Experienced Technicians* – Skilled pros with years of expertise ✔ *Honest, Upfront Pricing* – No hidden fees, just fair quotes ✔ *100% Satisfaction Guarantee* – Your comfort is our promise

I cannot stand the former owner of this house. Sam's Plumbing has come to my rescue because the…read morepast owner left behind pipe corrosion, a leaky outside hose (the second one doesn't work), old valves that's hard to turn, and an old pressure control mechanism. They did an excellent clean job at a great price and I'm super satisfied with the service. I will definitely be calling back for additional repairs that the former owner refused to fix! Thanks again for making my day on this rainy Monday!

Incredibly quick response and repair of a leak in our copper pipe, and the quote was very…read morereasonable. Will definitely be using their service again if we have future plumbing issues!