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    Recommended Reviews - Cool Auto

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    BEFORE AND AFTER.
    Chimila C.

    Words AIN'T enough to describe SAM'S work ethic.He is very Good and Sincere person.He will go extra mile to work with u.I came to just chk my car battery issue but not only he HELPED fixing my Battery prob, he also did other car related stuff. I am SAM'S customer for a life time and i will DEFINITELY RECOMMEND my friends and fam about him.Next time anyone has ANY issue than dont worry SAM is ur Guy. He will work around ur BUDGET too.

    Christina G.

    He is really really good mechanic I like he's working he's not like any mechanic and he's fixing everything and he can do anything in the car And he's really really nice with the customers i'm going to go to him if anything is happens in my car I'm going to tell anyone asking me for mechanic I'm going to give them his address because he's really good:-))))

    John D.

    Sam is great, very knowledgeable, and can pretty much do anything. Mechanical, body work and paint, you name it. I've had him do several projects for me, and have always been very satisfied with his work. I highly recommend him!

    Parsam L.

    The worst body shop in my life. I took my car there to fix the break. I spent 2 days there to only change the front breaks, after i got my car and few hours driving it it started making noise. Again i took ot there told him we already changed the router and pads why is making noise? He said that he needs to order a better breaks and i already paid $350. I ended up paying another $75 to get better pads. So i took my car there again and had to leave it for 2 days again. I pick up my car after 2 days and starting driving again. He guaranteed that the breaks won't have any problem and any time it gives you a problem bring them back i will fix them for you. After a few days i call him back and tell him the breaks are still the same they make noises when i hit the break, he goes like well we changed them 2 times i will order another brand and as soon as i get them here i will call you. Took him 3 weeks to call me. Long story short i put the car there for a day again he changed the breaks and calls me at 8 at night the car is ready. I went and pick up the car started driving for a few days again it started making noise. I called again, texted him again, no answer. I went to the shop couldn't find him some one was there he said that he will be back in 2 hours. I went again and he was not there again. I spent so much money and time for only a simple break job. Because of the bad noise my car is making i took it to another body shop after a few months trying to find this guy. They looked at the breaks guess what they found? Here is the pictures. The bad thing is he was my friend and i knew him for tooo many yearrssss and he did this to me. Never ever i trust him and refer any customer to this guy. Now i have to pay another $800 to change the metal part because of his mistake. I will definitely find a way to have him pay for this.

    Working on my brakes and rotors

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    2 years ago

    Very fair an affodable price does not try an rip u off like most mechanics , will definatley go back in the future

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    7 years ago

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    9 years ago

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    8 years ago

    Thanks for fixing my car u guys are amazing great price I will recommend to everyone need there care repair !!!!

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    10 years ago

    Sam is great at what he does. He's an honest, responsible, and reliable mechanic. I get all my autos needs done at Cool Auto.

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    Ask the Community - Cool Auto

    Review Highlights - Cool Auto

    I am SAM'S customer for a life time and i will DEFINITELY RECOMMEND my friends and fam about him.

    Mentioned in 13 reviews

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    Precision Auto Clinic

    Precision Auto Clinic

    (328 reviews)

    Van Nuys

    Needed catalytic converter replaced to pass smog. Communication was clear concise and smooth…read more Work was done quick. Will return for other needs in the future.

    I am disappointed with this shop. I went after seeing good reviews.Although, I like the customer…read moreservice from owner and the technician. I went in for transmission fluid change earlier in February in my Toyota Camry 2018. I bought OEM Toyota transmission fluid and asked Joe to help do drain and fill.The drain and fill was completed. After that there was a rough driving issues started. I went back to show my car to joe and he drove the car he told me he don't see any issues. I wanted him to check transmission fluid port on if there is low transmission fluid he didn't agree and told me I might be overthinking. I went to different mechanic in April and he checked. I paid $100 to reopen the port for transmission fluid and what we saw was no fluid came out from the primary port. He added 0.5 quarters left. The issues I have had for rough idle and need to have higher RPM on slope went away completely.According to him you have to keep the car running when you drain the fluid and you need to have it at the right temperature he said the drain and fill wasn't done correctly that's why there was still room for fluid. The viscosity of the fluid makes a difference in how much you can fill and drain. He double checked for leakage and there were no leaks either. When I went to joe and asked about don't you have to keep car warm to see if temperature is right? He said you only do it when there is a leak. I don't think Joe knew enough about mechanics of New car. I wasn't overthinking when I went to ask Joe for help and asked to recheck the transmission fluid. I paid $260 for labor only( $160 to Joe and $100 to another mechanic) for same job. It's really absurd. Overall this could have damaged my transmission. I think for future the customer advise should be taken seriously. I know my car well so I know when it's not acting good. I have been driving it from 10 years.

    JoJo Auto Body - After - moldings fixed + top bend repaired

    JoJo Auto Body

    (259 reviews)

    Northridge

    Service/Professionalism: five stars Quality of Work: five…read morestars Ambiance: five stars Cost: five stars Finding a trustworthy and quality body shop is like finding a needle in a haystack. In Los Angeles, the driving capital of the world, there isn't a shortage of mechanics and body shops but not all are created equally. JoJo's Auto Body is top notch! My dad has been a client of Manar and JoJo's Auto Body for various projects and of course recommended him highly. My dad is of a certain generation where nothing less than perfection is acceptable, so I knew he'd done his due diligence. JoJo's had done some significant work on two of my parents' cars. Of course, then, I contact Manar. Unfortunately, parked right in front of our home, my driver's side view mirror was clipped by a passing car that had drifted. I happened to be inside the car and the car drifted right, hit the mirror and sped off. Immediately after, I contacted Manar. We scheduled an intake. He was punctual, professional, and transparent about options and cost. He provided me with the necessary information and I felt absolutely no pressure to make a decision immediately. He had one of his technicians tape up the remnants of the rear view mirror to cover it while we decided. A few weeks passed and we decided to have the entire mirror replaced. We asked Manar to let us know when the mirror would arrive and we could just come in and have it taken care of quickly. He contacted me on a Monday to say the mirror replacement was at the shop. We scheduled a time for me to take the car on Wednesday and within 35 minutes of arriving the work was done. In addition to his professionalism, quality of work, and honesty, Jojo's is a well managed and kept body shop. I mean no one really wants to sit around a body shop but if ever you need to, JoJo's is immaculate. There is plenty of parking, clear signage, and a welcome reception and office manager. Each visit I was asked if I needed anything to drink, including water or coffee. There is clear management signage about their policies and pricing No one ever wants to deal with body work but if you have to, please do yourself a favor and go to JoJo's Auto Body! It has quickly become our family go-to!

    This shop has always surpassed my expectations for quality work, great value and honesty. My Audi…read moreA8 had medium size scratches that was driving me crazy and the gentlemen at this shop did an amazing work bring the car to showroom finish. Very impressive! My go to shop

    Automotive Instincts - We are ready to greet you with a smile!

    Automotive Instincts

    (216 reviews)

    Northridge

    This is the second service that I drove across the county for. They earn those high ratings! Clear…read moreexplanations and expectations. Efficient and focused. I appreciated the AAA discount and free shuttle to/from nearby cafes while waiting. Owner Steve is excellent, an expert mechanic with decades of Honda know-how; he sets an easy tone of integrity that trickles down to all his friendly staff. Can't recommend them enough for your high ticket repairs. Thank you kindly, Automotive Instincts, for a great experience! :)

    I'm updating this review because the business response is misleading…read more I have a voicemail from Steve clearly stating that they did not want to get involved with my vehicle because another shop had already worked on it and he did not want me to possibly "get upset at them too." That was the exact reasoning given. This was not about warranty. It was not about saving me money. I was fully prepared to pay for an inspection or any necessary correction. I was simply asking for a professional second opinion. If a shop refuses work because they're concerned a customer might "get upset," that raises serious questions about confidence in their own work. A reputable shop stands behind its skills and diagnoses issues regardless of who previously touched the vehicle. Changing the explanation publicly after the fact does not reflect well. I stand by what I said. I had a very disappointing experience at Automotive Instincts in Northridge. I called and spoke with Steve about looking at my car after another shop had worked on it, and he basically told me they didn't want to touch it because another shop already did the work. His reasoning was that he didn't want me to "get upset at them too." That makes absolutely no sense. As a customer, I'm simply looking for a professional second opinion or proper correction if something wasn't done right. Refusing to even inspect the vehicle just because another shop previously worked on it feels unprofessional and dismissive. Cars get worked on by multiple shops all the time -- that's normal. Turning someone away out of fear of a bad review instead of standing behind your own skills says a lot. Very disappointing customer service. I expected more professionalism and confidence from a shop with such high ratings.

    Hank's Tire - For the second year in a row we have been voted as the Best Tire Shop in Los Angeles!   Thank you all!

    Hank's Tire

    (1.8k reviews)

    Woodland Hills

    This is exactly why I keep coming back to this shop. When a dealership tells you something can't be…read moredone, and the people you trust find a way to take care of you, that says everything. I had two nails in my run-flat tires, and the dealer told me that even they couldn't repair them. I brought my car here, and they were able to fix both tires and rotate them for me. They saved me from having to unnecessarily replace two expensive run-flat tires and once again went above and beyond. But what really made this experience stand out was Al, the manager. I can't say enough good things about him. Al didn't just provide great customer service--he genuinely made me feel taken care of. He listened, explained everything, made sure the job was done right, and treated me like a valued customer rather than just another car coming through the shop. That kind of personal care and integrity means a lot to me, and it's one of the main reasons I trust this place. I've been here before, and experiences like this are why I'll continue coming back. Great work is important, but having someone like Al who you feel is genuinely looking out for you is priceless. Thank you, Al and team, for taking such good care of me. You've earned a loyal customer!

    Huge shoutout to Jack at Hank Tires. Even though they were…read morebusy with a full house, he took the time to help me out with a flat. He pulled the nail and patched it up right away for free. It's rare to find that kind of honesty and helpfulness these days. Highly recommend this shop!

    Cool Auto - bodyshops - Updated September 2026

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