I've been using Ron Cody's pool service for almost 6 years now my experience has been great I've…read morehad several of his guys come to my residence over the years . All of them very attentive and willing to take the time to talk about the condition of my pool and what I need to do . Unfortunately I've had my pool redone and it's become easier to maintain than ever before . Thanks again Cody,Ken,Darrin & Justin

Amazing. Very professional and answered all our questions. I will definitely use them again iread more

My wife and I attended a Premier Pool Open House at their offices with the intent to just "to…read morelook". We met Jeremy and he gave us an idea of what to they do, what to expect, and some light design options from the showroom. He offered to visit our house to make measurements so that he could create some design mockups of possibilities. Within a week or two, Jeremy sent us a "first look". We asked for a few edits here and there given we had no ideas where we wanted to go with it as we completely leveled our existing yard and kept nothing. We were amazed by the first drafts given that we didn't think a pool would fit in our yard comfortably. Jeremy was extremely patient with the design iterations as we played around with ideas. The designs sold us and we were all in! Initially we thought it would take 6-8 weeks for permits to be pulled after we gave the green light to proceed. They ended up being approved in less than a week and we broke ground about week later. Premier was extremely fast with their team of contractors and subcontractors from demolition to full completion. From breaking ground to filling with water was less than a three-month turnaround. With several of those weeks the result of Christmas to New Year's vacation and time it takes for various components like decking or pool interior to cure. Premier was great with communication in terms of letting us know each morning who was coming on any given day. Usually we heard from Jeremy and our construction manager Teo a day or two earlier than Premier's automated emails on next steps. While Jeremy and Teo were clear, it was nice to receive the emails to make sure we heard everything correctly. Pros: Showroom has too many option to choose from! LOL! From textures to colors, there was almost too many. They even recommended visiting tile shops if we wanted to explore other colors. Jeremy was extremely polite and patient. He was readily available by both text and email for any questions we had. Teo was also great at stopping by to check on progress and see if we had any questions. He was also readily available by text message. We had them install a specialty BaduJet Turbo Pro. We pointed them to the website and they took care of all specs to fabricate the pool around it, all additional electrical work, and all additional plumbing. Recommendations for Premier: It would be great if some of the subcontractors were brought "in house" to provide full wraparound services. We opted to install tempered glass so that the pool could be enlarged and moved closer to the house. But we had to coordinate that on our own with a window contractor. We will use their subcontractor to install rock facades on our house. It would be great if they could have done in under the Premier contract at the same time they were doing the pool facades. I get it, they do pools, not houses. Premier took care of all the electrical, water, and gas hook ups that were related to the pool. We had to work with a couple of the subcontractors on the side to add additional sprinkler lines and move some electrical wiring on the side. Those also would have been great if it was done under the Premier contract as well. Premier's contractors and subcontractors obviously knew what they were doing so they pool just kind of came together. It would be great if Premier had a larger portfolio album of actual photos of pools so that we knew in advance what we were getting. We "trusted the process" and it all came together, but I could see some clients desiring to know more in advance. We subcontracted out the construction of a custom kitchen island because Premier doesn't build them (again, because they build pools), providing subcontractors provides another opportunity for Premier to be full service.

One year update... our grass is now filled with valleys from sinkage so rolling your ankle WILL…read morehappen. You can see where all of our pipes were ran in our yard. Our concrete is completely lifted from the ground and will most likely break soon and our pool sweep that comes with the pool does not work and has honestly never really worked. The pool itself is good but everything else that definitely costed a pretty penny, looks like crap and is dangerous. Very disappointed.

Highly recommend Chris and TC Pool Service!…read more Chris was quick to respond to my questions and was very thoughtful and thorough in his answers. He has many years of experience with pool care so he definitely knows what he's doing. His customers' pools are in good hands. His weekly pool service is reasonably priced. TC Pools also has a cool-looking website (https://tcpoolsllc.com/ ) where you can see more positive reviews from customers. They can also help you with variable speed pool pumps as well as robotic cleaners. Chris is a wealth of information! Definitely give Chris & TC Pools a call for your swimming pool needs. I like how I can just message Chris via Yelp and receive fast replies. Love an owner who puts his customers first and responds promptly to all inquiries. :)

I am not sure what happened with TC Pool Service. My technician was Chris, the owner. Everything…read morewas fine up to about three weeks ago, when Chris serviced the pool and said he would follow up that evening with a quote to replace the timer on the pool sweep. However, I never heard back from him. Today is the third week with no service and no response from multiple texts or phone calls. I tried leaving a message on the alternate phone number from the website, but have received no response. I am now left with a green pool and no service (I assume) which is very frustrating. If he didn't want to service my pool any longer, he should've told me three weeks ago, so I wouldn't have a lapse in service and therefore a green pool. Based off previous reviews, it seems common for this company to just ghost their clients and eventually not show up.

They take care of our pool very meticulously and when we need something else they point us in the…read moreright direction

My pool pump wasn't working, skimmer wall wouldn't go down and I was freaking out. My husband and I…read moreresearched online to see what could be the issue and decided to call a few places. Michael was the only one to answer my call and he was extremely helpful. He gave me some troubleshooting steps then asked me to send him some pictures. He quickly identified the issue and told us what to do over the phone and like that he fixed it! Michael was very kind and patient and did not give up on us over the phone. This was truly a wonderful experience! One of the best customer support I've had!

We could not be more pleased with our experience with Diamond Pools. Our goal was to work with a…read moresmaller, locally owned business who would stay involved during the entire project. From initial site visit, to design, construction, and completion, Robert and his crew did an excellent job. Les took the initiative to visit the county office, ensuring our property lines were accurate, before creating the design and pool footprint. He spent time asking us about our motivation and plans for a pool, and his idea about placement and direction in our limited usable space surpassed our own ideas. Like many construction jobs, ours hit an unforeseen snag with rock formations under the surface area. Robert and Les kept us updated on the challenge, the solution, and the process. Diamond brought in excellent sub contractors for the cement patio, stucco facing, and perimeter fencing. Everything turned out great. The final result was a project completed on time, in budget, and better than we imagined. Robert and team made it a simple experience with minimal stress. I highly recommend Diamond Pools.

We couldn't be happier with our new pool from Diamond Pools! From the very first consultation, the…read moreteam at Diamond Pools was professional, knowledgeable, and genuinely interested in bringing our vision to life. They walked us through every step of the design and build process, answered all our questions, and kept us updated with progress throughout. The construction was completed on time and within budget--something you don't always hear in this industry! The craftsmanship is top-notch, and every detail, from the tile work to the lighting, exceeded our expectations. We had low expeditions after our first pool build experience with another company. Les, Rob and team were fantastic to work with. Special thanks to Les and Rob for going above and beyond to make sure everything ran smoothly. Our backyard has been completely transformed, and we're already making amazing memories as a family. If you're considering building a pool, do yourself a favor and call [lDiamond Pols. You won't regret it!

We had an issue with a leak in our pool filter. The owner Jeff came out to do the repair along with…read moreone of his employees. Jeff is HANDS DOWN the most knowledgeable person we have ever had service our pool. We've had several pool contractors look at the pool equipment since we initially moved in and none of them were able to identify another issue we had with the pump overheating. Two problems fixed. He also provided some great guidance on the best timer set up for our specific pool since we have so much direct sunlight baking on our equipment. He went above and beyond and we will definitely be calling them with our future pool needs. Friendly guy, great service 10/10.

I can't say enough good things about Alta Sierra Pools! Jeff is not only professional and…read moredependable, but he also has an incredible depth of knowledge about pools and pool systems -- I honestly think he can fix anything. I've worked with three other pool companies in the past, and none of them even come close to the quality and care Jeff provides. He explains things clearly, does the job right the first time, and always shows up when he says he will. I feel so lucky to have found Alta Sierra Pools, and I will absolutely call them anytime I have an issue.

3/10/26 Another update. I'd give these jerks 0 stars if…read morepossible. DO NOT LET THEM NEAR YOUR POOL!! First- the pool heater that they installed isn't a pool heater. It's a tankless heater intended for indoor use like for a bathroom. It does nothing- has not worked since they installed it. It is leaking and has damaged the wall behind it, leading us to need to replace part of that wall. Today we found out they also messed up our solar heating when they installed this useless piece of machinery. Another company will fix that but at a cost. Meanwhile, no pool heater and to replace it will cost us $$. Plus the wasted time. In addition they broke our pool light by not properly sealing it so that it no longer works. To fix it would mean draining the pool- again a large coat in time and $$!! 5 star- I have asked you time and again to fix your mistakes and you lie to me saying you will send someone out. At least own up to it and pay for us to get a real pool repair company out to fix this!!

Do not hire this company We hired five star to do our…read moreresurfacing. At first they were very responsive and very friendly. Once the pool was almost ready and being filled is when it went downhill. Jason said he would come out and finish the work but didn't. Every time I reached out to him I got no response. When I did it was "I'm out of town" or "dealing with something" he left half the work undone. Didn't pull the proper permits. Didn't get the proper inspection and now our pool is closed and we can't get him out to finish the job,we have tried over and over and just get no response or an excuse. I recommend not hiring this company. We are having to look for another company now to finish and touch up their work. If I could give zero stars I would.

This is company has been giving me excellent service since I signed up with them. The technician…read morecalls and lets me know if there are any issues, and even gave me his number to reach out if I have any issues. Monica in the office is always helpful and pleasant. Thank you for helping me keep my pool in great condition! Michelle S.

Dustin came out and did an excellent repair. He was extremely professional and helpful.read more