We received excellent start up & initial maintenance services from this company after putting in our new pool. Kevin came out & was SO helpful & informative! He provided great customer service with his pleasant demeanor & professionalism. He gave lots of instruction, useful recommendations, & did some problem solving. We appreciated how accessible he made himself to communicate with & all the knowledge he shared. read more

They put my pool equipment in approximately four years ago. Was having a problem. Gave Kevin a call, who I had not talked to in about two years and he was happy to help. He took the time over the phone to help me with the problem and help me solve it. read more

I have called M&M out several times for equipment repair and maintenance and every time they've done a great job. Very responsive and professional. Kevin not only took care of the equipment issues I was having, he also reset and optimized other settings for me. Excellent company and service for me. read more

Kevin is great! Our pool was sparkling and he is so nice. So happy to have used them for cleaning!

Had my pool built over the winter and Kevin was the one to come out and maintain my pool for the first month. He was great with communication and even fixed a plumbing issue when my solar was installed. Kevin spent over an hour with me on how to maintain my pool. If I ever need any help or want someone to maintain my pool for me, I will be using M&M! read more

I have been using M&M pool service for over 10 years and I'm extremely satisfied. They are always very professional, reliable and do a thorough beautiful job. They even called me while I was on vacation in Hawaii to let me know I had a plumbing leak in my yard then they went ahead and fixed it. read more

We recently had our pool build completed. M&M followed up immediately to conduct service, add chemicals, provide knowledge, and most importantly, provided an extensive orientation on the complete functionality of every single thing about our pool. Kevin is the man, & truly a wealth of knowledge. He basically knows EVERYTHING! Every question you may have will NOT go unanswered. We are now able to do some trouble shooting of our own and understand completely what's going on with the pool. I anticipated learning the chemicals and different balances, to be difficult. None the less, Kevin walked me through the entire process and I was able to take detailed notes and understand everything. Kevin/M&M Pools, have gone above & beyond just providing service; Rather, they provided truly a great experience. Thanks Kevin & M&M! read more

M&M Pool Construction - Pool completion - Pool & Hot Tub Service Near Me - Carmichael, California

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Mike, the owner, was quick to give me a quote for new pool equipment and automation over the phone from pictures I sent. He was gracious enough to come out to the house to walk the pad with me and explain in person what was needed. They actually provide plumbing and electrical services to other pool construction companies so they have a great deal of expertise in this area. Derek was the construction foreman on my project and was tremendous. He was happy to explain things and the installation looks great. Once everything was done, Kevin came by to get the automation fully set up and fine tuned the equipment after I had live with it for about a week. He was a pleasure to work with. Very knowledgeable and patient. read more

M&M was subcontracted by our pool builder to do the plumbing, electrical and start-up service for our new pool. I am extremely happy with their work. From the crew who did the pipes to Kevin who completed the start-up this company was great to work with. After plumbing went in I realized it left little room to move around the equipment pad and M&M sent out their guys to move the pipes to a different location to make me happy. They did a great job explaining their process and worked quickly. Once water was filled Kevin stepped in and took great care in making sure our water was balanced during the important startup phase. I highly recommend them. read more

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Pay attention, and pay attention well! Mike (owner) and Derek (foreman) are truly exceptional! Their work is outstanding, communication is top-notch, collaboration is superb, and, of course, the cost is excellent! From the beginning to the end, the team was consistently on point, never missing a beat. We are overjoyed and immensely grateful for thier work and professionalism. After waiting for over four years for our backyard makeover, M&M Pool turned our dreams into reality. This testimonial is genuine, and so are the incredible end results! read more

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I called M&M today (6-13-23) and spoke with Kevin about my pool's heat pump. I was having trouble with the pump's startup. Kevin walked me through the trouble shooting, and the heater was up and running in less then 5 minutes. What great service. I've used M&M in the past. They are my go-to vendor. Many thanks Kevin and M&M... John W. Lincoln Ca. read more

I highly recommend this business! My wife and I recently bought a house with a broken pool pump. I reached out to receive a quote to replace the pump, upgrade the filter, and convert the pool to a salt cell. Kevin their Service Manager came out to inspect the existing system. He was professional and able to answer all of our questions. We were then provided a detailed quote. The owner Mike was available to discuss any questions we had and answered promptly. Derek and the install team came out the next week. They removed the old system and installed the new one, including new plumbing, in three hours. During installation, an additional problem was discovered. The team was clear in explaining the problem and offered to install the part at cost. After install, Derek gave us a very informative walkthrough of the system and accompanying app and answered all our questions about the system and future maintenance. Kevin even returned two days later for a follow-up visit to ensure we were satisfied with the service and check the chemical/salt levels were within the appropriate range. Overall, very satisfied that we went with M&M Pool Construction. read more

M&M Pool Construction - Before - Pool & Hot Tub Service Near Me - Carmichael, California

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Kevin serviced my new pool for a month. He was fantastic. Patient, extremely knowledgeable, professional...and efficient. Unfortunately, M&M does not service my area otherwise I would not make a change. Also, Kevin was very responsive to any and all questions I had in-between visits, as well as during his visits despite the time element. Just one example, I had trouble the first time connecting the hose for the vacuum and he sent me tips as well as a video and I was able to successfully complete the task. He also recommended products that were better than the ones that came with my pool set up and they have proved to be very worthwhile. Always on time. Can't say enough good things about him. He will be sorely missed. Thank you Kevin. read more

M&M pool construction was a sub for the majority of our pool build and did great work. In turn the also did the start up of our pool and we were very happy with start up and communication throughout the entire process. I just met with Kevin today for my walk through of how all my equipment works and how to care for my pool. Kevin was very knowledgeable and professional. We are going to continue our pool service with M&M and look forward to continuing great service. read more

M&M Pool Construction - Dubey pool - Pool & Hot Tub Service Near Me - Carmichael, California

I am very pleased with the service I received from M&M Pool Construction. While my pool was undergoing resurfacing and some other aesthetic upgrades by Parrott Pools (another good company), M&M replaced my 44 year-old dinosaur of a heater with a new Pentair 400,000 BTU heater. They moved my spa plumbing to a more convenient location and elevated the controls from underground to a more accessible level. They replaced the old valves with two new 3-way valves for isolation control between the pool and spa. They installed a Pentair EasyTouch automated control system programmed to control both my new heater and my pool's solar panels. They also installed a brass hose bib, so I would have the ability to drain my pool if it became overfilled by rain (which I needed recently!). Mike, Darrick and Kevin were friendly, professional and knowledgeable. The installation of all equipment was completed in only one day, and the area was left clean and tidy. Lastly, they provided the essential pool startup process. The startup consisted of several visits over a period of one month by Kevin, who was patient in instructing me on the use of the EasyTouch panel and answering my many questions. I am glad I chose M&M Pool Construction! read more

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Even after 2 years since I put in my pool, Kevin and Mike are still picking up the phone to help me out. Kevin's is a wealth of knowledge on the system and extremely helpful on showing me how to fix things. Thank you too M&M read more

All I can say about this company ... impressive service! Called them yesterday for a repair on my pump and they were on it. Mike (owner) assured me they would get to bottom of my problem and get it resolved. Not everyday you get service like that. Kevin (technician) was efficient and competently diagnosed the problem, cleaned the pool, balanced all the chemicals and explained what was going on. Can't say enough good things about the service I received. read more

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M&M Pool Construction did my pool setup and service for my new Wells Pool. Kevin was great in balancing the chemicals and walking through the pool equipment operations. Unfortunately M&M doesn't service my area because I would love to have them continue the pool service, but understand the reasons why they no longer service this area- getting over the bridge is like driving in L.A; 1 mile = 30 minutes. Bring a lunch just to go 6 miles-and I've been stuck in L.A. 10 miles in 2 hours!! It sucks Kevin was able to give me several other pool service companies which I will contact. Thanks again Kevin for all your help and service - and M&M for having a great tech!! read more

Kevin really helped us get to know our new pool. It can be completely overwhelming learning about the equipment and chemistry of the pool. Kevin's easy going manner and encyclopedic knowledge of our new system and pool care in general was extremely helpful as we were shown the ropes. I'm sure I'll have more questions as our learning curve continues. I'm just as sure the guys at M&M will have the answers. Thanks M&M! read more

I was in the construction industry for over 35 years. M & M is one of most professional originations I had the opportunity to work with. They were honest, trustworthy, fair, timely and did what they said. I had inspectors say they had never seen better quality and workmanship. Everyone at M & M is a rockstar! They are the best! read more

Our pool contractor hired them to install the pool equipment. Mike is amazing. After a horrible experience with our pool building contractor Mike was able to help us get our equipment set up and going. He is very knowledgeable and always is willing to help us and answer any questions we have. Very professional and easy to work with. read more

Tough company that can get a job done. Thanks for the great looking and running pool in our backyard in Mather, CA. The pool building process is just that, a process. The only recommendation I have is that a representative from the contractors should be on site for the inspection. The written correction process is very slow. Not sure if that is even possible due to scheduling. All came out great in the end. Also having this company do weekly pool service after the construction has worked great, nice staff. read more

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i used this company for cleaning and maintenance for three years. the tech involved with the pool maintenance was great. the office and accounting was awful and disorganized in their billing practices. sent me invoices from 2021 and 2022 presenting them for automated payment - when those invoices had already been paid. they never acknowledged the error. clearly they were hoping i would have paid them again without checking. i gave them a month's notice that i'd be stopping service and they stopped immediately. i only found out they stopped when i returned from vacation and mentioned i hadn't seen pool guy on my ring camera. the email exchange i had with mike made clear that service was meant to continue through july. they never let me know otherwise until i asked for some evidence they'd been coming. by then my pool sweeper (only a month old) was broken from trying to run over-filled and my basket was over-packed. it was during the heatwave so my chemistry was way off. very dishonorable people. read more

Called on 11/29 and emailed their website to try and get a pool quote. Was told Mike would give me a call back and never heard back.

Kevin at M&M Pool Construction did the startup of our new pool and got the chemicals initially situated. He was super helpful in giving me the information I needed to maintain the pool myself and answered all of the questions I had (at the time). I've been maintaining the chemicals myself and have run into several problems due to having no previous experience maintaining a pool. Every time I reached out to Kevin with questions, he always responded immediately and knew exactly how to fix the problem. Can't recommend them enough. read more

We had a three-way valve that was leaking after we just had our pool plastered I was able to get a hold of Mike at M&M Pool construction and he sent out a real nice young kid name Aaron who did a great job on fixing our plumbing issue. Great customer service and was able to come quickly and fix our leak. Will definitely recommend this company in the future. read more

We recently had our pool completed and M&M pool came to do our startup and get chemicals going. Kevin is basically the best guy to work with. He ensures your pool has what it needs to thrive, showed us how everything about our pool system worked and how to do my own maintaining. Kevin even gave me his phone number to follow up with any questions and when I have had them he always gives me a solid answer to solve my problem. i recommend M&M construction for all your pool needs. I would like to add that M&M also handled my plumbing and electrical which was also handled extremely well and cleanly. read more

I used M&M for years...from the very beginning when Mike's father-in-law started the company for his kids. I always found them to be reliable and professional. But that changed this week and motivated me to share our experience. We needed to have our pool drained & acid-washed. Once it was completed, my husband called to have pool service restarted. He was told that that basically they don't make any money from doing our pool and they won't be coming back. Wow! Didn't even bother to ask about increasing the weekly price or discussing any other options....just boom! Apparently being a good customer since the business' inception doesn't matter. So good luck....hope your pool makes the cut! read more

I am honored to have our pool being built by this company. Great attention to details quality finish and top of the line equipments and very punctual which is rare these days. This is our third pool with different companies to be built in the last 20 years and I can assure you I would never build again except with them. From the owner Mike to all the workers they are outstanding and we decided to continue service with them and their service guy Kevin is one of the most knowledgeable har working guys I have ever met in this business. Most pool service guys come in and do minimum and never spent enough time to take care of the pool. Kevin reared our pool like it's his own and never riches anything and whenever I texted him he Awais always available to guide me and I can't say enough of how grateful I am to him and his company read more

M&M Pool Construction did all the plumbing, electrical and equipment set-up for our pool through Granite Pools & Spas. The work was excellent and Kevin who did the start-up and "pool school" for us was very professional and still answers my calls anytime I have a question or concern. Greg has been doing the weekly pool service and he has been great, taking time to explain things to me and show me how things work if I have questions, that's great customer service in my book. I would highly recommend M&M Pool Construction! read more

This review is long overdue. My fiancée and I worked with Mike this last Spring to renovate our pool (added new seating, all new plumbing, electrical for a new panel, etc). We couldn't have been happier. He is extremely knowledgeable and communication with him was easy and pleasant. We have spent the Summer being incredibly grateful for our yard space and have Mike to thank for being such a crucial part of that. We will be recommending him to all of our friends and family. Thanks again, Mike! read more

The people at M&M pool maintenance are miracle workers! I've had a problem pool for years and have gone through multiple pool maintenance companies. Each were unable to keep algae off the walls in the summer and the pool clean during the rainy season. I almost resigned to the fact that my pool was cursed. Then M&M started my service and I've never had another problem. If you're looking for a reliable service that will take care of everything so that you never have to give it second thought, this is your service! They've earned my business and my recommendation to friends and clients. You won't be disappointed. read more

Mike Doan gave me a referral to a great pool contractor that he worked with. They worked together to put my pool in on budget and in less time than the other two companies I got estimates from. I was able to get to enjoy my new pool this summer. The salt water system Mike set me up with is so much easier than my old doughboy pool. I actually spend most if my time enjoying the pool instead of laboring to clean it now. The service techs are professional and knowledgable and walk me through the set up and operation of my automated system. I'm now proud to have friends and family over to swim. The only advise I would give you is to spend extra for the higher end pool vacuum. read more

M&M Pool Construction - Pool & Hot Tub Service Near Me - Carmichael, California

When I have equipment problems, I always call M&M. They are knowledgeable, very friendly, and always find a solution. Their customer service has been excellent and I highly recommend them. read more

Great customer service! Kevin had an answer for all of our questions, offered great tips and tricks of the trade, and very responsive. Couldn't ask for better. read more

M and M were the plumbing/electrical sub contractor our pool builder used for our new pool/spa. Mike and his crew were professional, knowledgeable and timely in the work they performed. They continued to service and balance out the pool for four weeks after filling, and spent and hour with my wife and I going over every piece of equipment, it's function, and how to operate and maintain it. We are very happy with their work, and will be contracting with them to continue weekly pool maintenance. read more

Kevin from M&M pool Construction has been amazing to work with. He has always responded to my text, kept me informed of what was going on, and been available to answer all my questions. He was polite and respectful and very knowledgeable. Kevin spent over 45 minutes explaining how everything worked to me and had patience while I took notes. I highly recommended this company and have no complaints. read more

Worked primarily with Kevin who was exceptional. He went above and beyond to make himself assessible for any questions or actionable service items needed throughout the process. I highly recommend! read more

I recently purchased a home in Carmichael and the prior homeowner had provided me with her Pool guy's number insisting that I would want to keep him. After several attempts to call with no answer, I had no choice but to start looking for a new Pool Service provider as strong winds blew way too many leaves in my pool over the week and really couldn't wait any longer to get it cleaned. I searched Yelp and came across M&M and read the reviews. A couple were questionable, so I was apprehensive. I called and the owner advised me that he would have Kevin call me that day to come take a look and talk about service. As promised, Kevin called and scheduled to come same day. As soon as he arrived he got down to business and took his time educating me about my system and making changes to suite my preferences and he cleaned up my pool for me. Any apprehension I may have felt prior was immediately put to rest as Kevin was super knowledgeable and patient. Additionally, Kevin followed up with me to make sure everything was working as expected. I pointed out that the sweeper was running longer than what we scheduled and he quickly came to determine why and fixed it. Needless to say, I have signed up for weekly service and I'm very happy that I took a chance and selected M&M as they are very responsive and helpful. read more

I highly recommend this company. M&M helped install our pool and when it was complete we kept them on for weekly service. We have not been sorry. Their associates are both knowledgable and dependable. They are also kind and friendly and always return calls promptly. Just recently we called the owner Mike Doan about a problem with the chemical injection pump. He was on it immediately, arranged warranty repair, and provided manual work-around service in the interim. Very impressive! Keep up the good work! read more