This is a great company to use for your heat and air conditioning problems. All their technicians…read morehave been dependable, with great knowledge in finding the problems. I have used them for our church and my home, and I have always been pleased with their work.

If you need service on your HVAC system, this is the pro company to select for dependability and…read moreknowledge. Service pro David Gower has been giving attention to my systems for nearly 20 years and never fails to amaze me with his technical skills and systems knowledge, especially in electronic controls. A tip of my hat to everyone at ACS.

We have used Hometown Heating and Air for 5 years now. They are great. They always respond quickly…read moreif we have a problem and their prices are reasonable. We highly recommend them. Jan and Kirk Bryant​

Hometown never disappoints! We had Ryan out to do our seasonal checkup. Ryan was professional,…read morefriendly, on-time and thorough--very much like all of the Hometown folks we have dealt with. Thanks, Ryan & Wes, and everyone at Hometown--you guys run a terrific, customer-focused business!

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

I would recommend this business. My AC was not working on Saturday and they came out same day. No…read moreprice was negotiated the technician simply repaired the unit said they would send me a bill and left (took all of 20 mins). Later I received an invoice that seemed high. I called and voiced my concern and we were able to arrive at a price that seemed fair to me. They said at the end of the day they wanted to make me happy and would want to come back out. I explained that I would call them again should the need arise but that I would like to negotiate a price before any work began. I am very appreciative that they came out and speedily repaired my unit but was caught off-guard with the invoice that followed. If you need speedy service with good technicians then these are the guys you want just make sure you ask for the price before any work begins.

Excellent service. Professional and timely response. Repaired my AC unit. Took time to explain and…read moreanswer any questions I had. Cost was reasonable.

Chris came out on a weekend. Our a/c was out and we are elderly…read more He was most helpful and quickly found the problem. He repaired the unit within an hour. We were very pleased with the pricing and will certainly use Benson again.

I had Benson Heat and Air replace my Heat Pump on a rental property back in 2021, I explained that…read moreI was a licensed HVAC contractor myself but couldn't do it as I primarily do Commercial HVAC on restaurants, they did a good job no problem. In Feb. 2024 the zone board went out and I contracted Chris to repair it, he did, said it was fixed, I paid him, no problem. 3 months later the a/c didn't work the first time turning the a/c on, I went and checked it out because it was on a Sunday and found the zone board not wired correctly, and it was not wired as a Heat Pump. I called Chris Benson on Monday, and he said that it wasn't a Heat Pump Dual Fuel unit and that it was an a/c with a gas Furnas for heat and that they had replaced the "a/c" with a Heat Pump because they couldn't get a straight a/c unit at the time. I told him that no it was a Heat Pump Duel Fuel unit, he checked with his tech. and his tech. said that it was a Heat Pump Duel Fuel unit and he said he would get out there and fix it, he would have left it like that when they replaced the zone board 3 months ago unless I had caught it. So they fixed it over a few trips out there, but I told him I was getting concerned that they were struggling to get it fixed. I also told him I wanted the old t-stat they replaced because the tech. didn't leave it, some of our discussions about it all got a little heated texting, then Chris boiled over and text me saying: "Dude, so I don't lose my temper. I will call you tomorrow. I'm tired of you. Terrorizing me in the evenings. I'm doing the best I can. No, we don't carry a fan for the attic. It's 130 degrees dealing with a heat problem, Give me a break." I said "Ok Chris, this is the first time I have text you after hours because you started texting me at 5:00 pm. I said call me in the morning when you know more". He didn't call, he texted me early that afternoon asking if they could go over there, I was out of pocket that day and they just went over there. So they finished up and then said one of the zone dampers was bad and that BOTH needed to be replaced as they are BOTH 20 years old and new damper motors would work great with the new zone board. I talked to the tenant that evening to find out what it was doing, they confirmed the a/c was running both up and downstairs with only a call for cooling upstairs. So, I text Chris and said "Ok, give me a price on replacing both of them" and I never heard back from him, he also didn't follow up to even ask if I wanted them to replace them. So like Chris said to me in his heated response, "I'm tired of you" I took that as he is done with me and he is not coming back, so now my next concern is any warranty on his work, regardless I will be using another HVAC company in the future. I fixed the one broke damper myself with $10 part from Aprilaire and the other damper was not 20 years old, was working and in good condition.

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone

Zone Heating and Air are outstanding! They were recommended by a friend of ours who also used them…read more Brian and Barrett were very informative and the quality of service they performed was above and beyond. Had a complete new system installed, had 3 different quotes and Zone was the best price overall.

I called Reliable earlier this week to set up an appointment because I have been having an issue…read morewith my bathroom drains for weeks. I found Reliable online and they had a call out fee of $89, which I know is basically my personal penalty for not knowing anything about plumbing. I set up an appointment for Saturday afternoon, knowing that I would be home. I received a courtesy call from Joe when he was on his way over. Joe was professional, friendly and knowledgeable, and helped me understand the problem. He was in and out of my home in less than 15 minutes, and I kind of learned how to address these types of issues in the future so I am very grateful. Thank you to Joe for making my problems go away quickly. Now I can address them since I was able to learn why my drain was bad, and not keep tossing drain cleaner down and wasting money. I'm noting Reliable for any needs moving forward!

Good Customer Service via direct rep concept is hit & miss. Service should be much better for the…read morehuge fees charged for all services.

This company and family (3rd generation?) have been in the area for many years. Small "mom and pop"…read morebusiness where you matter. My family (parents and now me) have been using them for at least 15 years. They replaced the unit in a house my parents were selling. Replaced the unit in their (not so) new house after a few years. Continue to service the later unit. My personal experience with Gee has also found them trustworthy. They keep nursing along the unit in a rental properly that has a slow leak in it. Never try to upsale me, they show up when they say they will, are usually available for service that day if tenant calls and says unit isn't working right. This is a relief to me being too far away to handle things myself.

We called Gee Heating and Air because our A/C stopped working. After their visit, we were told we…read moreneeded a complete system replacement at a cost of nearly $29,000. No repair options were offered. Wanting a second opinion, we called another company. They diagnosed the issue as a blown fuse, replaced it, and our system was back up and running. What concerns me most is that we are a family with a young child, and at no point was there any attempt to troubleshoot or make a simple repair before recommending an extremely expensive replacement. It felt more like a sales call than a service call. I understand that HVAC systems sometimes do need to be replaced, but homeowners deserve an honest diagnosis and reasonable repair options before being presented with a $29,000 proposal. It's difficult not to question the integrity of a recommendation when a blown fuse is mistaken for a $29,000 replacement. Based on our experience, I would strongly encourage anyone facing a major recommendation from this company to seek a second opinion before making such a significant financial decision.

Dependable Resources and JC Air solutions are family owned companies they work as a team. They came…read morein the rain there was; no thunder or lightning of course just a rainy day, they replaced my entire unit outside and repaired something's inside! Highly recommend them if you need HVAC! I'm so glad we have AC it's been a miserable few days! If you want great people and service they are who you want to call!!

Very knowledgeable on hvac and was able to get the job done, with recommendations on how I should…read moremove going forward with my system. Will definitely be contacting him again with any further issues or upgrades to my system. 10/10

Ray came out the very next day to help resolve a commercial HVAC issue at my business, and I…read morecouldn't be happier with the service. I called several HVAC companies during the hot and busy Atlanta summer, and Ray stood out by being prompt, professional, and, most importantly, trustworthy. He quickly diagnosed the problem, recommended a simple fix instead of trying to upsell me on unnecessary repairs, and charged a very reasonable price. It's refreshing to do business with someone who is honest, knowledgeable, and genuinely looking out for their customers. After this experience, I'll definitely be signing up for a maintenance plan with him. I highly recommend Ray to anyone looking for reliable HVAC service!

I finally got a positive response. Thanks Mr Tillery I…read morefinally received a receipt for my payment. Let's hope my maintenance visit goes off as I hope with prompt and efficient service. I want to give a positive review.