1. Cool-Off

    1. Cool-Off

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    Las Vegas, NV

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    Cool-Off

    3.6 (52 reviews)
    Closed 8:00 am - 5:00 pm

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    Back patio
    Brad C.

    I found Cool-Off on the internet. I gave them a call and David was super helpful. Very knowledgeable and shipping was super prompt. Th system was easy to install and with our extreme heat in the Las Vegas area, the system performs extremely well. It makes our back patio bearable and we have begun using it a lot. Dave and his team were very helpful!

    So excited with my new misting fans from Cool-Off 
 Great product 
 Awesome people
 Highly recommended 
 Dave is a true professional
    Francisco L.

    Very excited with my new misting fans from Cool-Off I ordered and received with no problems Great product Great company Great communication Dave is a true professional Highly recommended God Bless Thank you

    Eric R.

    Love the system we got, makes the summer days much nicer in the backyard. David was great about sending replacement parts. Local installer Rob was superb to work with. Overall couldn't be happier.

    Corroded circuit board

    At one point this may have been a great company with reliable, made-in-America products. The first misting system I purchased from them many years ago gave me over 10 years of reliable, trouble free misting action, with great customer service. Since then, I feel obligated to report that both the product and the customer service have gone abysmally downhill. When the original unit I bought stopped functioning one year ago, I bought a replacement high pressure system that turned out to be a total lemon. It never worked from the start, and after several months of complaints with the owner, I was sent a new 1000 psi pressure unit that was billed as the "ultimate misting system." It worked great initially with indeed a very nice mist. But after 50 hours, this unit also stopped working. I was able to reach technical support and they give me a few suggestions for trouble shooting. When I looked inside the unit, I was surprised to see that the circuit board was completely corroded. I called the support line over a dozen times but no one ever returned my phone calls. Multiple emails to their support line also went unreturned. Now I am stuck with a corroded, completely useless piece of junk. And the company simply just does not care. While I can accept the fact that mechanical systems sometimes fail, what is unacceptable to me is that a company can care so little about its customers, that they repeatedly ignore their request for service and help. I will never buy a product from them again, and I would urge anyone considering to do so to be very careful.

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    7 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    5 years ago

    The best customer service I can remember. Guy handled my problem like it was his own. Thank you!!

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    5 years ago

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    7 years ago

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    5 years ago

    Business owner information

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    David S.

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    Page 2 of 2

    Ask the Community - Cool-Off

    Love the Cool-Off Misting system, but I am not mechanical and the manual doesn't say how and where to add oil. I am hoping when I disconnect it and open the device, it will become obvious, but any tips would help. Anyone?

    Hello Joan, The video on our installation page shows how and where to add oil.… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Cool-Off

    David from Cool-Off called me and advised me to buy the 40' High Pressure system after hearing my needs

    Mentioned in 17 reviews

    Read more highlights

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    I really wanted to leave these guys a good review, but unfortunately, my experience has been…read moredisappointing. Parker seems to commit to jobs that either he is unable to finish properly or may not have the experience to complete correctly. I hired them to build a pool equipment wall with a gate, but there were several issues with the installation. The piece mounted to the brick wall was left loose, and the gate hinges were installed incorrectly. The patio cover itself was installed well, and I was happy with that portion of the work. However, tile around the base was damaged during the installation. I was told it would be repaired, but months later, it still has not been fixed. They also installed a sheer descent water feature. They had difficulty completing that portion of the project properly, and the overall execution felt amateur. The water pipe for the sheer descent is still visible and needs to be covered with additional Alumawood to properly finish the installation. Communication and follow-through have also been a major issue. I have had to constantly reach out to Parker myself for updates rather than being kept informed. On multiple occasions, he told me he would come out to address the outstanding work and then simply did not show up. After months of waiting, there are still items that have not been completed. Parker was hired through USTurf, another company I have unfortunately had issues with during this project. I genuinely wanted to have a positive experience with both companies, and I have been extremely patient and given them plenty of opportunities to make things right. I understand that issues can come up on a project, but it is not acceptable for relatively simple repairs and unfinished items to drag on for months, especially when appointments are made and then missed without follow-through. As of the time I am writing this review, the work is still not fully completed and the outstanding issues have not been resolved. Based on my experience, the biggest concerns have been workmanship on certain parts of the project, communication, and ultimately following through on commitments.

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    Perfect Home Las Vegas - Finished.

    Perfect Home Las Vegas

    (93 reviews)

    Southeast

    100% the right place to go for Gutters. My top three (3) reasons:…read more [1] The Product. I found Perfect Homes through a neighbor whose gutters still look fantastic and have worked without issue (over the initial 5 years). Not only is the quality of the material a top/better grade, the size of the gutter is larger than what you'd get from Lowes/Home Depot and many competitors (thus able to handle the monsoon rains without overflowing). [2] The Installers. Jeff & Ed are the best (make sure you ask for them)! Super nice gentlemen and so easy to work with. They showed up promptly at the time I requested (7am) and were done in less that three (3) hours. Both Jeff and Ed are highly experienced (decades in the gutter trade) and both very friendly & professional. FYI - these gentlemen respected my property and home as if it were their own. They were also very meticulous with clean-up (I found absolutely no debris in the weeks that followed installation). [3] The Warranty. It is truly a zero hassle process. I initially purchased my gutter in January of 2026. Unfortunately, once the Vegas heat hit (June) we started noticing several waves/pointed sections. Even though the gutter channeled water effectively, the gutter was a little unsightly. I called the office and sent pictures. The owner called me back the next day and immediately scheduled Jeff & Ed to come out and replace my gutter. Jeff & Ed showed up (with precise color-matched materials), removed the old gutter (entirely) and installed a completely new gutter ... with a smile! One heads up item, Anthony (our initial sales person) gave me a bit of the used car sales vibe. Their prices are not the lowest (or the highest) but, for the reasons I mentioned above, I am so pleased I overlooked the "vibe" and went with Perfect Homes. Thank you Perfect Homes!

    This company does NOT stand behind its product! I have a patio cover that water is pouring out of…read moreall sides! It is nothing short of a nightmare. They don't honor their contracts, they make appointments and never show up. Their solution (over the phone) is $5,000.00 for "upgraded panels"! The problem is not the panels, it's the horrible installation that has NO pitch, so the water has no where to go except pooling in the center causing the panels to belly out and pull away from the beams. $22,000.00 for carport that leaks like a sieve! TOTAL WASTE OF $22k Find a company that will stand behind its products and not blame the customer!!! Perfect Home is not honest or trustworthy! UPDATE: I have been contacted by the owner of Perfect Home and we are working on a solution to my problem. He was extremely helpful and wants to come to a resolution. I am very appreciative.

    Cool-Off - mistingsystemservices - Updated September 2026

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