Downtown Air and Heat took care of my failed variable speed compressor replacement without the…read moredeceptive industry upsells, site visits, time visits, automated sales calls, and extraordinarily inflated costs. They were professional, knowledgeable, prompt, and their services are reasonably priced. Thanks again

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.

Top tier! Van…read moreEddies....took care of me and my home. White glove treatment all the way. The same day I called they showed up with parts for almost everything that could have been wrong. Unfortunately it turned out to be a bigger job than I had first thought. So the next day they were out here and did a total AC system replacement in one day. No call backs. No errors. No over charges....just complete satisfaction. I whole heartily endorse Van Eddie's AC and give them 5 stars.

Brian made the process extremely simple and convenient. He was out Friday to look at my existing AC…read moreand gave me a quote in an hour or two that was extremely reasonable. I had quotes from 8k -24k from various companies but Brian presented a great price with a great product. Also, he was quick to respond to texts. He sourced an AC fast and installed it the next Thursday. I didn't have to be home for most of it which helped me stay productive. He walked me through the system and helped me set up the thermostat on my phone. Ultimately Brian and his coworker did an amazing job and they even left the work area cleaner than it was before they came out. Highly recommend these guys

Quickly responded to my inquiry, within a timely manner came to my residence to diagnose my AC…read moreissue. Gave me options on how to solve the issue and price options. By FAR financially the best choice, by FAR professionally the best choice. Always kept me informed and updated. When problems arose, Sean took time to tackle and solve each and every one of them. Once the job was completed he made sure everything was good to go, even the day after checked in to make sure everything was good. Not many companies/places offers military discount, but with the prices Diaz Air and Cooling charge, is way lower than if others offered 25% off. Very happy with the work, the outcome. Thank you

From the owner: We provide great service at a timely matter and with the maximum amount of professional behavior…read moreand high morals, we won’t charge you for stuff you don’t need.

Keivin did an awesome job. I requested several quotes from quite a few companies and decided to go…read morewith his. The cost was comparable to other quotes and he was knowledgeable without sounding like a salesman. He let me know every time he would beed to do something that was noisy. I am happy to have hired them.

Great quick response. On time and professional. Also provided a lot of education which was great…read more Price was acceptable given last minute call and holiday weekend. Would definitely do business again if AC gives out. Turned out to only need a drain clean but still great experience all around.

Was out of town and came home to A/C not working last…read morenight. Today I called the on-call tech (Michael) who promptly returned a call to me after I left a voicemail. He talked me through a troubleshoot. He said that he would call me later-after he finished the call that he was currently on to see how the troubleshoot went for me- which he did! This is the text that I sent to him before his f/u phone call. "Hi Michael - Thank you - Thank you - Thank you !!!! You are awesome! That worked! .......... A couple of months ago I responded to a Ring post requesting a recommendation for A/C repair. -With the customer service that you and your team provide (like the above) I could not help but post my strong recommendation for Matthew Roberts! You rock!. Thanks again!!!!" Michael saved me hundreds in time and labor on a weekend. Their customer service is unparalleled, which is why I have had a bi-yearly maintenance plan with Matthew Roberts for years.

Fast service. Honest. Competitively priced. Excellent customer service. I must say I was a bit put…read moreoff with paying a $95 deposit prior to the first visit but don't let that stop you. I was worried I would pay that and they wouldn't show up. Not the case at all. (It is only for the first visit. Not required anymore once established )Hiring them for our AC needs to one of our best choices ever.

Awesome so great servicewpils recommend them to anyone who needs anything hvac relatedread more

Love this company. The owner is a SOLID guy. I've used them a few times over the past 4 years…read more Responds very quickly to service needs and has reasonable rates. Services Received: replaced AC compressor, AC lines flushed, yearly maintenance

The team at Chilly Billy were the first to respond to my project request on Yelp and gave us the…read morebest price and service out of the other 3 vendors we quoted. We had a full HVAC upgrade and replaced the condenser, cooling unit, vent plates, and duct work. The team started in the morning around 9am or so and finished at about 6pm - for all of the work they had to do and having to access the cooling unit in a tight space in the attic, they accomplished a lot in a day's work. So far, we're very happy with the results and love the parts and service warranty they provide. Everyone was very kind and professional. Highly recommend.

My AC unit stopped working on Saturday. I'd used Frank Gay before and had their maintenance plan,…read moreso I called them. To Frank Gay's credit, they came out quickly and determined that the capacitor had blown. I was relieved because it was an older unit. However, the service tech insisted that my machine needed to be replaced. He said it was in critical condition and showed me the readout. He said it was over-amping and wouldn't last two months. Fortunately, they had a "special" going on for new units. Sounded like a sales pitch so I took a picture of the readout he showed me and uploaded it to ChatGPT. It said not to trust those numbers because they were way off and it looked like the probes were reversed. ChatGPT encouraged me to call someone else. So I did. Chilly Billy's came out today - two days later. The AC guy was named Nas - very easy to talk to and smart. He ran the same tests and determined that while my unit is pretty old - it's working fine. The numbers were well within manufacturer guidelines. They said they would not recommend replacing the unit. So, I learned I can't trust Frank Gay. I cancelled my maintenance membership and found a new HVAC company in Chilly Billy. I'm uploading the photos. One is Frank Gay. The other is Chilly Billy two days later. Trust is a big deal.

We replaced our entire A/C system with this company just over two years ago, investing a…read moresignificant amount in their "gold package" Lennox system. To be clear, we have been very happy with the system itself--a two-stage Lennox heat pump that has performed well. Over the past couple of years, we've also had consistently positive experiences with their team; every technician who has come to our home has been professional and great to work with. Unfortunately, our most recent experience was a significant departure from that. When the system failed, they initially couldn't clearly diagnose the issue--which I understand can happen with complex systems. However, I was told they would need to replace the motor for $850 just to see if that resolved it, and if not, the next step would be an additional repair costing over $3,000... on a two-year-old system. While the part itself was under warranty, the $850 labor quote came with no itemized breakdown or explanation--just "that's what we charge to get the job done." When I asked to speak with a manager, I was told someone would contact me promptly. That did not happen. Over the next four days, I had to repeatedly call, only to be told managers were "busy," all while my system was down. Eventually, I spoke with someone filling in--not a full-time manager--who reduced the labor charge to $500, but again could not provide any detail behind the pricing. At that point, I felt I had no real choice but to proceed given the circumstances. The technician who came out was professional and completed the repair in roughly 30 minutes. Despite how quick and straightforward the fix appeared, I was still charged the full $500 with no transparency on how that cost was determined. The system itself is good, and our prior experiences had been positive, which makes this situation even more disappointing. Several things went wrong here, but most concerning were the lack of pricing transparency and the difficulty reaching management--especially during a system outage. That falls well short of what I would expect from a company selling premium systems and service.

American Air, Plumbing & Electrical with the web address of https://americanairandheat.com offers…read morethe home comfort club which gives members VIP Scheduling. As a member you are promised Priority Service i.e. as a plan member, you will receive "First in Line" highest priority scheduling. Plan members will be scheduled before non-members for repair service. If more than one plan member has requested service, the priority is on a first call, first serve basis. I am a brand new customer who purchased the Home Comfort Club agreement on 8/1/2026 and scheduled my first preventative maintenance appointment for 8/8/2026 in an effort to prevent problems with the air conditioning. On 8/8/2026 my appointment was CANCELLED at 2:24 PM after I WAITED ALL DAY for a technician. I received a text message stating: "I'm reaching out regarding your preventative maintenance that is set for today, unfortunately we are unable to make the appointment due to service calls that have come in with units that are not working and need to reschedule your appointment." On 8/8/2024 I rescheduled a new appointment for 8/15/2026. On 8/15/2026 I notified their office that I do have concerns about the performance of the HVAC unit. It is now 6:36 P.M. on 8/15/2026 and no technician has arrived. I have WAITED ALL DAY for a technician. Apparently this company books more appointments than they can service. I am appalled. I find the lack of service shocking.

Had issue with my ten-year-old air conditioning unit. Although, I had an idea what was wrong, Jason…read moreconfirms the issue and replaced the part in a timely manner. Good to have an air conditioning professionals near the Waterford-Avalon area. Thank you.

Jason and Brent go above and beyond! FAST! We just got a home in Alafaya and had been living here…read moreabout a month and a half, and we were coming back from Lowes, right down the road, with a Shop Vac we just bought to drain the AC... Well when we got in wouldn't you know it there was a new SHOWER in our downstairs guest bathroom from a flooding AC up above! (We had workers putting in a floor and we forgot to turn off the AC so the coil was totally jammed with wood chips and all kinds of debris!) I called DC/AC and problem solved quickly! They cleaned the coils for a very affordable price and our Carrier now runs way better than when we moved in! We will definitely be using the DCAC team when this one kicks the bucket - though I have an intuition with them on my side that will be many many moons!