Over the past couple years we have now bought 3 KTM's from Riverside. Their prices on bikes are…read morethe lowest in Alberta, they have a HUGE selection of gear and accessories and the staff is beyond helpful! Every person who walks past smiles and asks if you would like a hand with anything. They are very knowledgeable and if they don't know the answer to your question they will work to find it. They value their customers and ensure you feel it. I do not have one negative thing to say about Riverside, they will always be my first choice for my motor sports needs!

I would go to the original place where I'd spent thousands on a brand new bike only to get…read moreheadache, after headache, after headache, through widespread indifference and utter incompetence. This place could not be bothered order in a small part I needed because it was on "back-order" and they told me to order it myself. ??! That was the final straw, never again. Riverside was well out of my way but thought I'd give them a shot, I called them immediately after being brushed off by the other place and I gotta say their solid service has been immediate and consistent every time Ive been in and over the phone as well. Guess what? They ordered this 'back-ordered" part in for me right away, I didnt even have to ask. 1 week later I get the call. Magic. THIS is how customer service is done. Very pleased. My new dealer.

Service is second to none!! Everyone is friendly and helpful. Will not hesitate to return. Highly…read morerecommended!!

The staff have to be one of the best, they take a big interest in what you ride, "parts" if they…read moredon't have it they waste no time getting it for you, there advice on repairs have always been spot on

I called and spoke with Lindsay earlier in the week. I had only been on the Honda side once before…read moreto chat with someone about the super quiet generators, as I'm a Yamaha motorbike & scooter owner, I have a person at Parts on the other side I usually call. ;-) Lindsay was super helpful... she had to run upstairs to the mezannine to check something for me, and offered to put it aside with my name on it. When I arrived at the shop, they have sanitizer inside the door, arrows on the floor (although some folks are just too self-absorbed to bother - yes I'm talking to you lady on the cell phone who wouldn't move out of my way so I could pass safely) Parts counter has a plexiglass shield, and when I got to the front of the line - it was LINDSAY who helped me! What a coincidence! My item was waiting for me, and she sanitized the PIN pad very well so I could use my card. Transaction and indoor time was in & out in under 8 minutes. Worth the drive. Needless to say, the two times I've dealt with the Honda side were good in the past year. Could they do anything better? For me, no. That's why the 5 stars.

Anson was such an amazing help. What an awesome sales professional. Riverside is lucky to have you…read more Thank you.

Excellent service department. My Honda has never run better than after taking it in for service…read more Knowledgable, friendly staff. Couldn't be happier

More like Extreme Pricing! We were not thrilled that our routine change over was well over the…read morequoted cost. The parts department quoted, parts and servicing but forgot to mention that their estimate was just that... with over a hundred plus dollars in extra costs that were not in the original quote they would not honor what told us we'd be paying. The work itself looks just fine however I highly recommend your quote be I writing and signed off before getting any work completed. We will NOT be recommending Honda Extreme to our motorcycle families, friends, or other groups.

Great service, only downfall was they called Friday afternoon to tell me my SUV was done, and if I…read moredidn't get there in time I'd have to pay for my own rental over the weekend. Only thing I'd change is that they could give you more notice

Brought my 05' Cadillac CTS in after being rear ended, my whole bumper and trunk needed to be…read morereplaced. I was worried about how it was gonna turn out considering the horror stories I hear about matching certain paints, but in the end.. It was perfect, not even a shade off. Also the customer service I received was phenomenal. Came in to check on the vehicle, and regular calls checking on it and they were glad to help everytime. Thanks northern!

Disappointed. I really wanted to like this family owned business but they have the same business…read morepractices as those dealerships - not in a good way. To be transparent the service they provided for me was from some time ago (hope they have changed their business practices since then). Went in for an oil change and when asked if I could bring my own oil, it was frowned upon by the owner/mechanic. Other businesses have no problem with this practice in my experience (and to this day I continue to bring my own oil and oil filter to get my oil change). After the servicing, they gave me an invoice of all these "problems" with my vehicle. Every break down even down to the windshield wipers. This is the same practice that is used at dealerships when they want you to spend your hard earned money on nothing. Knowing this, I went to another mechanic for a second opinion and none of those problems mentioned by this auto repair shop were any problems my vehicle had. Dishonest for the sake of financial gain and taking advantage of an individual that has little to no knowledge of cars - bad for a business model. At the time there was an incentive of 10% discount the next service when an individual writes a review. How can anyone trust reviewers rating this business 5/5 when there is an incentive gain? Bias for a business for a discount. Even if you are a small business trying to survive in this economy, being dishonest is not the way to go. Consumer Beware! (Original Google Review written a year ago)

I ran over something and the tire was leaking bad, I called this business and the guy was super…read morehelpful and a pleasure to deal with. He got me in right away and took care of me. I will always come here with anything concerning my vehicles. It's hard to find a mechanic you can trust and I just did.

bought usedFreedom trailer to tow behind my Spyder.. it was filthy inside.. dirt, sand, gravel…read more. even in their sale pictures .. outside front lower panel not much better.. claim it went through their service shop . 2 lights don't work .. no keys for hatch lid .. just can't get any response other than trying to track down original owner for hatch keys..

Bought a seadoo from them. Davis was awesome. So knowledgeable, spent the time to answer our…read morequestions (it was a family thing so we had 5 people there all asking questions etc). Unfortunately their stock in store was limited, but that's bombardier/COVID's fault (there's very limited stock anywhere in town, they just can't make enough for demand right now). We have considered a second seadoo, but Martins didn't have stock available. If they get more in, we would definitely go back to Martins before anywhere else. Also, they have serviced our boat for a number of years and nothing but good things to say there too. Their customer service can't be beat!

I can't believe this Company has no YELP reviews. Gerry has been in the business of fixing Honda…read moremotorcycles, quads and other Honda products for over thirty years. He is very knowledgeable and his shop rate is about 50% cheaper than going to a dealer. On top of that, most dealer mechanics have far less experience. You never know how good the guy working on your item is. Gerry has many common parts on hand and can get the rest within a day. He does excellent work and delivers on time and on budget. If you have a Honda product, I suggest you give him a try.

called Gac to see if he could fix my charging problem on my 1981 honda CB900c motorcycle after…read moreseveral dealers said they they will not work on bikes that old. gerry said yes and offered me some advice to try first turned out to be a dead/defective battery i was impressed by his knowledge honesty and straight forward approach. if you have and old honda and need it fixed i suggest you check him out. REVIEW FROM A 42 YEAR RIDER