I was surprised by the beautiful, pretty and cute clothes ! ! ! What I value most is the quality of the fabrics and the exquisite taste of the clothes. I loved it. I was fascinated by the essence of garments that can last for years and always be up to date with the latest trends. Beautiful classics, it is commendable for a designer to reach that point. so so cute ! ! ! exquisite flavor! Note:Thank you for the young lady smile. read more

I have never purchased "luxury goods" made with such poor quality. The clothing is absolutely overpriced for the fabrics. The sales associates are also snobbish and will not give you the time of day if they do not feel like you will purchase. I had even ordered their clothing online and the clothing not only didn't fit as the measurements indicated but also fell apart after three wears. Do yourself the favor and buy the real luxury clothing if you want to invest in your clothing. read more

This business is a blood sucking selfish driven only me business! MOVE ON !!! See ME & EM (awesome) Magnolia Pearl (amazing) Johnny was ( good eggs) goop and more. This store hides their return policy which is basically you can't return anything - And if you do you pay restocking fee - and you have to pay for the exchange before they refund your initial money .. i have never experienced anything like this!!! They are more like Russia than France!!! And the quality is horrible horrible horrible. 10 years ago great today horrible. Do not waste money or time! read more

I was a Cop Copine customer since it opened on Powell Street next to Union Square about 30+ years ago. I have never returned my purchases there. Currently, it is on Sutter Street. The merchandise does not seem to renew: the same fashion is recycled and pulled out from a warehouse or basement/back closet from season to season. I must admit that if you need basic simple fashion items and do not mind older classic styles, this is the go-to boutique. The customer service is excellent. I recently purchased a jacket with pleather for $373. I wore it two weeks after the purchase and the pleather peeled off from the back and around the armholes with normal physical movement and contact with a purse strap. A student actually pointed out the peeled hole on the back of the jacket to me. I brought this jacket to the store to show the sales associates the damages caused by wearing the jacket for one day then requested a refund or exchange and was denied both options. And I was informed that the owner was much too busy to respond to this case. I understand that businesses are struggling but this case was unique. Again, I have been a Cop Copine customer for 30 years and have never returned any merchandise. Cop Copine lost a most loyal and longtime customer. read more

I love the CopCopine pieces, and I have been to the store many times but usually shop online. This year, I received a text from Salma about all the beautiful pieces they have in the store, I couldn't help but made a trip to shop. And I am glad I did! Salma was amazing as a stylist, a friend, and a polyglot. I love talking to her about her stories and styling secrets while I try out all the clothes. She was honest to tell me when a piece doesn't look good, and she would jump to joy when we both feel like it's the right one. Thank you Salma for all your help! I will be back soon. read more

Salma is fantastique. Whenever I go to the City I love to stop in and visit and see the latest designs and colors. I own several pieces, they fit so well, feminine and chic! read more

Cop Copine Paris - a little champagne with the Fashion - Women's Clothing Near Me - San Francisco, California

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My Mom and I had shopped the Chicago Cop Copine store many times and always enjoyed our experience. However, this San Francisco boutique has very unforgiving return policies which make for very expensive mistakes when ordering online. I recently ordered 5 dresses, most sizes 36. They were all too small. I sent them back at my expense and was also charged a restocking fee. Not ideal but okay. They offered a virtual call with DJ so as to help me with sizing. This gave me a sense of confidences that I'd get it right. However, DJ asked for 1 measurement and going off that measurement recommended I purchase size 42 - not considering material or cut of the dresses. Of course I took her recommendation because she knows the articles and how they fit. But nope, they all came in way too big, I mean waayyy too big. When I reached asking if 42 was really what was recommended, hoping maybe there was a mistake, I was told the dresses were final sale and that I was a 42. It left such a bad impression on me that I don't think I'll ever shop the brand again. Maybe when I go overseas but definitely not San Francisco's boutique. Again, not worth the hassle and extra expenses. Also, the quality has gone down significantly, it is not what it used to be. My tailor is going to laugh when he sees these on me. read more

I don't really like shopping - collecting a handful of clothing in a mainstream or dept store or finding one or two pieces made for a size 0 in a boutique - then trying them on awkwardly in a dressing room with a distracted salesperson rarely around. And then when I think I finally find a cool store like Anthropologie (years ago) or random boutique in SF - I often regret the steep price of the clothes because they are so trendy and probably not interesting a month later. Then there's shopping at Cop.copine. This place is ridiculously good. My first impression was "wow this stuff is amazing in style, but I bet it won't look good on me." OK. Then I tried on an outfit. LOVED IT. It's sexy, flattering, artistic and modern. It was finally a store I could get behind and know I'd find anything I needed for a date, work event, wedding. And so far, everything I've found and worn, I get tons of compliments from both my husband and my most stylish friends (that's rare for many boutiques; usually women love something, men are like "I don't get it"). The customer service is also fantastic. I know a couple of the salespeople by first name after just three outfits, and I'm definitely not in their top client list. They just have a way of being individually helpful and pulling the stuff they believe will look best on you. So far, they've surprised me with pieces I never thought would be great...but there were... and the compliments I got proved it. Finally, their clothing is "on trend" but not "trendy." The clothes subtly pull concepts like off the shoulder (spring 2011) or cut-outs (fall 2012) but don't overdo it, and the pieces are very unique and well made. Therefore, you do get lots of wear from them and can wear the pieces for years. read more

I love this store! It's close to the salon where I get my hair done and once every few months I stop by to check out their new collection. The style is very elegant and fresh, and I always come with a poppy color, or a new fun outfit. One of the main reasons I look forward to visiting here is definitely Salma -- she's very passionate about fashion and she really cares about her customers. Her advice is always on-point -- she doesn't just try to sell you whatever goes just to make a sale. She will tell you honestly if something is not quite a match (in her opinion), she will work hard to find things that look good on you and she will visibly brighten up if she helps you pick out something that really works for you. Her enthusiasm for fashion is contagious and it always makes my day. More boutique shops should have people like Salma! read more

The clothes are cute and different. However, I have to disagree with the comment that the fabrics are of "high quality." Many of the garments are made of polyester, viscose, etc. While it is true that quality viscose fabrics are not really super cheap, I do not associate garments made of these fibers to be of "quality" since you get static, pilling, etc. As far as finishing goes, it's just ok. The lighter polyester chiffons are finished with rolled overlock edges, which is a cheaper finishing. I do like their clothes... but when the retail prices are $200USD and above, I expect more luxurious fibers and higher quality seam finishes. I have bought a couple items from this store and I do like them a lot... I just wish they weren't so expensive. And as of 7/23/2011, they have not adjusted the sales tax correctly. They are still charging 9.5% when it should only be 8.5%. I'll try to give them a call to let them know... but just check your receipts when you pay. I didn't realise it until I went home. :*( read more

I LOVE this store. My sister introduced me to Cop Copine. Whenever I see her, she always looks so cute and I ask her, "Copine"? and she replies with "of course"! So I finally made my way to the store a couple weeks back! It's absolutely dangerous because every piece is unique, fits well and great prices (in my opinion). My overall experience was great! Salma was wonderful; running up and down the stairs to pull my size from downstairs (and there were a LOT of pieces so several trips downstairs), suggest certain pieces, etc. Much better than going to a department store where the salespeople disappear when you're waiting to get your size and thus, draws out the overall shopping excursion. I do not like to shop because it's exhausting but Salma made this experience a great one and I will definitely be back whenever I have the urge to pick up some more beautiful pieces! read more

I put an order in for expedited delivery and never received confirmation of any shipment movement. I then contacted company via e-mail and phone call (voicemail) but never received follow up by either communication 4 days post order. I would not recommend ordering from this boutique. I used to be a big fan of the Chicago boutique but ordered from San Francisco which has been such a disappointment. read more

I have been coming to this store from the day it opened. I just love Cop Copine style, great customer service, and good prices - could you ask for a better combination! Clothing is unique, trendy, awesome quality and just looks superb! It was great to meet Lili yesterday - THANK YOU very much for your time and conversation! LOVE the store, LOVE the designer, LOVE the clothe, LOVE having those pieces in my wardrobe...... did i mention LOVE? ;-) read more

Nicole was amazing! She went above and beyond what any sales associate has ever done for me. She was patient, gave me her real opinion and was super friendly. Thanks!! read more

I have walked by this shop for several years and finally stopped in. I found Sai, the salesperson, was incredibly helpful, great sense of style and she made my shopping experience very fun. I did end up spending about $1,000 but I have some very nice unique pieces and hopefully will get great use from them. Thanks again, Sai. read more

The clothing is superbly made and the materials are unique and tres chic. The only thing that stops me from going to this store for all of my clothing is that my financial means are not at that level just yet. Another downside is that the clothing doesn't come in such and extensive size range so unless you're a EU size 42 and below, you might not find anything there that would fit properly. But oh how I adore the clothes! True, a dress or an outfit averages around $300+ but the price per wear (if you're into looking all Frenchy and playing off the La Garconne thing) is very reasonable and many dresses and outfits come with more than one component so you can mix and match to your heart's content. Plus with the brand being based on neutral hues you're sure to find something that compliments. read more

This store is awesome!! The clothes are unique, original and well made. I do love the variety of colors, different shapes and kind of dresses. It's one of my favorites stores.The stuff is very friendly and helpful. I've ben here two times and I'll return. I didn't give 5 stars because It's a little expensive here and more affordable if you buy it in Spain or France. read more

Terrible! Terrible! I'm fucked! The CopCopine Bag cost me about $300. A month later the leather is peeling off. Called the store 3 times, emailed them twice to discuss solution. The manager or the owner won't respond to me. So...I'm fucked. Small claims court is next. read more

I had no idea what to get my wife for our anniversary and of course like most women she is into the fashion scene this makes it nearly impossible for us men to find something that they absolutely love (& not just saying that to be nice in good faith & return later). This special boutique had an incredibly helpful stylist that helped me immediately & put together 2 outfits that my wife adored & she wondered how on the heck I found something that she would have picked out herself?! It made me feel good. Ever since I told her where I picked them out she has been shopping at Cop Copine ever since & treasures every piece she acquires knowing she will never see someone else in the same clothes that she has bec. Cop Copine's items are so exclusive and limited in the US. Style, Exclusivity, Helpful knowledgable workers, vogue environment where fashion is king. read more

This boutique has some gorgeous, unique pieces! However, my shopping experience was made quite uncomfortable by an overly helpful but well-intentioned sales associate. I want to emphasize how important it is to gauge your shoppers for what type of service is suitable; young consumers tend to be more independent when shopping and will ask for help if and when they want it. For example, when I say I want to browse around, that is a signal that I'd prefer to browse around on my own unless I ask for input. Also, I did not appreciate the associate barging into the dressing room without my permission while I was changing to see how the dress looked. Very attentive service, but felt like I was being followed by a clingy girlfriend. I appreciated the gesture, though. This review is definitely biased since I only interacted with 1 associate, so take what I said with a grain of salt. I do hope this will be helpful toward the service provided going forward. read more

In my opinion, Salma Salman, Store Manager's behavior is extremely unprofessional, dishonest and unethical. I went into the store (because I like it and shop there but had not been there in a while and hadn't met her before) looking for specific items of clothing. At first she was very busy assisting another customer and sharing how her mother just bought her a beautiful Chanel handbag and showing off her Oscar de la Renta jewelry while I waited for assistance. Eventually when she got around to me, I asked her for some clothes to try on in my "cop copine size". Instead of telling me that she didn't have my size in several things I asked for, she handed me clothes that were either a size smaller or a size larger without telling me and therefore wasting my time. I eventually found a lovely sweater jacket on my own that fit perfectly along with another top and decided to purchase them. The cost of the sweater jacket had a price tag of $102.00. I told her as I handed it to her that it was lovely and the price was great. She said yes. When she ran the transaction and asked me to insert my credit card, I noticed that the charge was at least $130 more than it should have been. When I questioned her about the price difference, she said that the price listed on the price tag was wrong (it was extremely deceitful and dishonest that she didn't tell me ahead of time and went ahead and processed the transaction at the higher price hoping perhaps that I wouldn't notice). I told her that what she did was not appropriate and as a customer she needed to honor the price listed on the sweater's price tag. She said no and refused to do it. I told her I would not purchase it and what she was doing (not honoring the price she was advertising on the price tag attached to the sweater) was wrong, unethical and potentially illegal and potentially a bait and switch. She literally didn't care and with her fake smile and her sly attitude that left a lot to be desired, she made it clear we weren't welcome in the store. Not at one point did she ever apologize for the mistake. Interestingly all we were asking for was to purchase the clothes I selected at the price she was advertising. I am removing myself from their mailing list, will never set foot there again, will share my demeaning and humiliating experience and will be contacting cop copine Paris directly in France to report this incompetent unprofessional and rude manager who is definitely not a good representative of their wonderful brand. Shameful. TO FOLLOW UP: I wrote to Cop Copine in France and they were amazing as far as following up with me several times and told me that they would follow up with the Cop Copine representative for the United States who will contact me . They wrote to them several times and assured me someone from the US would call. No one ever did. France did what they could but the US didn't. Very sad... both the US representative and the SF Store Manager need some major training in customer service. All that was ever needed would have been a sincere apology. read more

Bought a red sweater scarf from Sai and Salma last month. These ladies could not be any nicer and more excited to serve you! The french flair and style is a much-needed boost to the fleece and flats scene of SF. read more

Cop Copine is my favorite brand, and SF store is my favorite store. Salma has been great helping me select pieces that would fit my body and are in my size. You can relay on her fir advice and honest opinion as a stylist! Every time I wear things by Cop Copine get tin of compliments. Thank you, Salma! read more

Great service, unusual clothes. Not cheap but fairly priced

Customer service at Cop Copine store in San Francisco, SUCKS! I called in to inquire about the availability of several products (a simple matter of their computer stock search) and half way through my conversation with the manager she wanted to answer another incoming call! Not to assist a 'live customer' that just walked into the store, but to answer another incoming line. Instead of finishing up with me and letting the other call go into voice mail, she simply wished to disconnect with me. I don't know about you, but I think that was just plain RUDE. If I could, I would have given them ZERO STARS, but to no avail... read more

I was familiar with the brand - saw in in a bunch of boutiques in NY and online before, so I was very excited to check out the Union Square store during my recent stay in SF. I think their style is very distinct, and is not for everyone. I also feel that the clothes are quite overpriced - the quality did not justify the price, I really think it was no better than the Gap, if not worse. Sorry. read more

I bought a dress for $360 and saw the same dress in a store on Fillmore Street (Metro 200) for $240. Their clothes are totally overpriced compared to what you pay in other stores in S.F. or in Europe. read more

I love this place. They have such beautiful clothing. The attendant was also super sweet, I forgot her name, she had long brown hair. My husband and I went in there looking for a xmas gift and she really showed us many options at different price ranges...It's definetely on the pricey side, but it's also very beautiful and i'm sure the quality is great. They are pieces that would definetely last. I'll be saving up some money to buy myself something. read more

Went here this afternoon to buy myself something fun, and not only did I find several things, I had fun shopping too! Alicia a fabulous! She is not only fun to work with, but she also is extremely helpful, very attentive, and is just a lovely person. I found so many things I wanted, but stuck to my guns and just bought one pair of pants and but a couple tops on hold so I could decide which one to buy. A great little store! read more

Oh I just had the most terrible experience! I loved this brand for years. Made an online order and received the wrong item (just a wrong color). I asked if I can return it as it they sent me a different color, not the one I order. I was told "Please ship the item back to our San Francisco store and we will refund you the order including the shipment costs". I paid 17 dollars to ship it back. Once they received it they started ignoring my emails. After a while I finally got the money back - for the dress, but not for the shipping. I asked them to return the shipping cost as it was not fair to make me pay for their mistake. Anyway, after hundreds of emails back and forth the final email was from Hamed Bayat "I'm sorry I no longer have the time to deal with this" I spent thousands of dollars on this brand. Will no spend even a single dollar. I would never recommend to use their online store. Their customer service is terrible! It is very frustrating! read more

This store is a major NO-NO for me.I am from Paris originally and let me tell you that the same clothes here are crazy overpriced.I have to agree with one of the comments that you can find much better prices at Metro 200.I also find the sales people here to be a little too pushy and that totally ruins my shopping experience:( read more

expensive store, but great style and good quality. worth a splurge once in a while

I used to love going to this store at its former location on Powell Street. The new store on Sutter is not well organized at all. Items were not grouped in a way that made it easy to look for what one wanted. The old location also had great customer service. The former manager and sales people were super helpful, gave great advice and made suggestions that were really spot on. They also knew how to make women feel good about how they are wearing the clothes. The new sales women -new to me- were not knowledgeable about how to serve women in a high end boutique. They did not make suggestions for clothes or how to wear them, didn't know what merchandise they had or didn't have and were not relatable or charismatic sales people who encouraged customers to try on different options. They just didn't seem super familiar with the line or interested in what they were doing. The owner is really nice- I met her in the old store. She's a doctor who loves clothes and this line and thus opened the first U.S. store. I wonder if she is more hands off now with this new location; it needs better staff training and floor organization of merchandise to encourage purchasing and to showcase the pieces. The sale was great (prices are high already though so 50 percent off still means you spend a fair amount) but it the biggest sale I've seen at this store. I also felt the line this spring/summer was overall less inspired than in previous years but I'm sure better staff could move the merchandise and make the sales experience as engaging as it used to be. I did find one cute dress ! read more