We've had some issues with our heat pump, and today I have great hope that we are on our way to…read morefull resolution! Two of the most skilled, warm, and very clear technicians came to work to try to trace the problem: Jesus and Christian. They were so thorough and so patient, and we are very grateful for their excellent work. Thank you to Hassler for this wonderful team!

I am very disappointed with the customer service I received from Hassler Air Conditioning…read more I contacted Hassler regarding the AC at my rental property. Their second technician was supposed to go to the property, inspect the system, and provide me with a written quote to repair the AC by replacing the condenser and evaporator coil . I was expecting professional follow-up and a clear written estimate so I could make a decision and get the AC repaired as quickly as possible. Unfortunately, the communication and follow-up have been extremely poor. I have had to repeatedly contact the company instead of receiving the information that was promised. When a homeowner is dealing with a broken AC--especially at a rental property--timely communication and a written estimate are very important. I expected much better customer service and professionalism from an HVAC company. Based on my experience so far, I am very disappointed with Hassler Air Conditioning and the way this service request has been handled. They lost an $8,000 job that I was going to give them.

When my 84 year old fathers Trane heating and Air conditioning system went out the end of June. We…read morehad to find a reputable company quick. We needed to replace a 24 year-old heating and air-conditioning system, Galaxy came up as number one of our first choice. We made an appointment, A gentleman came out, he emailed us a quote, a day or two later. When we had more questions, Galaxy sent out another gentleman to go over additional questions and we settled on the same, trane/American standard system . Within a week the full system was scheduled for install. The young men who installed the system were very respectful of the property very respectful of my father since his house is immaculate. You would've never known they were even there they cleaned up so well. They completed all the work in one day, which was shocking they went above and beyond and replaced a water nozzle that had been leaking under his house for who knows how long. We are forever grateful lifetime customers. We hope that you will be too. Thank you, Galaxy for your professionalism, hard work, above and beyond and work ethic. Your lifetime customers The Gilbert family

Had a great experience with these guys. My outdoor AC unit suddenly stopped working and they…read moremanaged to send Constantine pretty quickly to take a look. He arrived on time, found the problem right away and fixed it quickly. He also took time to explain what happened and what he did, and even went beyond that - gave me some useful tips and showed me a few maintenance things I can easily do myself. Really appreciate when someone not only fixes the problem but also takes time to explain everything. Great service, very professional and helpful. Can't recommend them enough!

Simon did an awesome job replacing our disposal and he was very friendly. Would easily recommend…read morehim for work

Simon did a great job helping us understand our plumbing issues was very informative and…read moreknowledgable, professional and nice. We would definitely use Jazz again!

We bought in a mid-century house whose furnace is located on the roof . It is a common location for…read morethis type of house, but -needless to say- it is not easy to replace that furnace when the need comes. We decided to hire ATLAS for the job: the furnace was old, and the original roof ducting did a lousy job distributing the heat throughout the house. I was always cold even when the heat was "blasting". ATLAS did a thorough and patient analysis of our old system. They decided to double up the ducts to provide more air flow, and they also organized the flow inside the ducts: it worked. Frankly, the final cost was reasonable, considering the benefits I am getting from it. I particularly recommend Nick and Scott who supervised the project: they really looked into the project, then fixed the problem. Plus: the work was clean, and the communication great all along. Happy customer :-)

Attempt 1 at an estimate, no showed. Attempt 2 at an…read moreestimate, scheduled between 10:00-12:00, showed up at 12:45, and was wrong person. Attempt 3 at an estimate, scheduled for between 2:00-4:00, shows up at 5:45, at which point was too late as were just about to leave the house. Person (I assume scheduling manager) then calls me asking for a fourth try at this. She was very polite and apologetic, but in what world would they have earned my business like this?

Service tech was professional, complete and has outstanding communication skills…read more Thank you Service Champions

I knew I chose the right company from my first call. The customer service representative was…read morehelpful, professional, and explained ways I could save through their VIP program. Scheduling was easy, and they accommodated my availability. The technician arrived on time, was knowledgeable, and easy to work with. He provided clear estimates with no pressure to purchase and took the time to explain the benefits of becoming a VIP customer. It is clear why they are ranked number one in the Bay Area.

We've had such a great experience with Bay Energy Heating & Air over the years. They originally…read moreinstalled our AC unit about four years ago, and everything from that experience to now has been consistently positive. We recently had an issue where our AC wasn't turning on, which ended up being caused by unrelated work that had been done at our home -- not an issue with their installation or equipment. Even so, they were incredibly responsive and helpful in getting everything sorted out. Scheduling was seamless, and Adkins was great as always -- communicative, reliable, and easy to work with. Juan, the technician who came out, was also fantastic -- knowledgeable, efficient, and made sure everything was working properly before leaving. We really appreciate the level of service and care they provide and would absolutely recommend them without hesitation.

Adkins and Donald fixed AC/Heating system. They were responsive and knowledgeable- and I was glad…read moreto find them -as I have an older unit- that needed special attention.

tylor and Jonathan showed up on time, were courteous, professional, thorough and resonably priced…read more I would highly recommend them for your next HVAC project.

In the middle of a heat wave, Mike and his team provided us with quick and professional service…read more They repaired our ac system and we were back on-line. The interaction, the quote, and level of service was exceptional and professional. Thank you for your quick turnaround service. David!

We had our AC stop cooling in the middle of a hot day, and with two young kids and a dog at home,…read morewe were pretty stressed. Keon Garcia came out and did an outstanding job. What I appreciated most was that he didn't just start replacing parts. He thoroughly diagnosed the system, explained what he was testing, and walked me through the results. He showed me that the capacitor was testing low, the contactor was worn and pitted, and even performed a megger test on the compressor to verify it was still healthy. After the repairs, he confirmed everything was working properly by showing me the compressor amperage had dropped back to normal and that the system had an 18-degree temperature split. Keon was patient with all of my questions and never made me feel rushed. He explained the pros and cons of the recommended repairs, including the hard-start kit, so I could make an informed decision instead of feeling pressured. I really appreciated his transparency and professionalism. By the time he was done, our AC was cooling properly again, and he even worked with us on the final price. If you're looking for an HVAC technician who is knowledgeable, honest, thorough, and takes the time to educate his customers, I highly recommend Keon Garcia. Thanks again for getting our family cool again!

Alternated telling me he wasn't a sales man and didn't want to pressure me, and pressuring me to…read moresign that day. Forced some sales video on me and acted shocked and hurt that I didn't find it valuable. Called when I didn't respond to the bid and when I told him I went elsewhere because he was pressuring, said "I thought we had a connection"

I had an amazing experience with Velair Heating & Cooling. The customer service was great from…read morestart to finish. Everyone was super friendly, responsive, and easy to work with. The pricing was also very fair for the quality of work they delivered. We had a heat pump and AC system installed along with a Google Nest, and everything was done very clean and efficiently. You can tell they really take pride in what they do. Overall, I highly recommend them if you're looking for reliable and professional service.

I had a great experience with this HVAC company velair, Lyes The technician was professional,…read morefriendly, and knowledgeable. They arrived on time, explained the issue clearly, and completed the work efficiently. The pricing was fair, and the service was excellent. I highly recommend them to anyone looking for reliable HVAC service!