I recently used Victory Water Heaters and I can see why they have a perfect 5 star rating. They are very helpful and made sure that my situation was taken care of immediately! I called in last minute to have my water heater repaired. I was in a bit of a panic because I had friends visiting from out of town and I couldn't let them take a cold shower! I called in on Thursday and they sent out a plumber that same afternoon. He repaired it quickly and my friends and I never had to experience the uncomfortable feeling of a cold shower! I can't stress enough how fast and efficient the service was. Thank you so much for helping me out, especially last minute!! read more

Victory indeed! I was very impressed by the service received from Victory Water Heaters, from start to finish. It's always tough to choose which company to go with when there are so many, but I started with Victory because of the great reviews. They did not disappoint. When I called the receptionist, I received an immediate and friendly response. I then sent in some photos of the broken water heater so I could get a quote. I was amazed to receive a full and detailed quote (costs, arrival time, and a description of the job) within just 20 minutes. The following morning, our plumber Ryan came over to repair our water heater. He was friendly and efficient, making everything seem easy. I got the sense that he really cared. Most excitingly, Ryan did an excellent job and I finally got to take a hot shower again! I was very impressed with Victory Water Heaters, both from a cost and quality of service perspective. I wouldn't use anyone else! read more

I just wanted to share my great experience with the Victory guys. They were very professional and on time which is huge for me. They were also honest about the problems with my water heater and charged me the same price as they originally quoted me. Drew was who they sent out. He was personable and had a lot of knowledge behind plumbing and water heaters. If you're looking for someone to repair your pilot light be sure to give them a call. read more

I received excellent service from Victory Water Heaters. They had great communication, showed up on time, and were very knowledgeable. I had done extensive research on companies that work with tankless water heaters. I wanted to ensure that the company I chose was truly knowledgeable in this area. I asked a lot of questions, and I felt very confident in the answers provided by those at Victory Water Heaters. Once I decided to go with this company, they scheduled me quickly. Two plumbers came on the scheduled day to install. They were very neat and polite. They seemed to be working hard the entire time they were at my house. I love my new water heater. Overall, Victory Water Heaters is a five-star company that responds quickly, is knowledgeable, and does excellent work. read more

If you are searching for someone to help you out with a water heater repair I would highly recommend using these guys. Their owner is super friendly and seems like he's really involved with the business. He was really informative and gave a great suggestion on going on a different and cheaper route for the repair on my water heater. The guy he sent out was just as great. Thankfully the route I took worked and my hot water was back on! You won't be disappointed if you use these guys! read more

You should definitely use them! They are reliable plumbers who care about your well being more than making money! When my hot water wasn't working they were available to come out & got it fixed very quickly. I got quotes from several places & they had very reasonable prices. After everything was said and done I was very happy. I wouldn't trust anyone else repairing my water heater. I recommend that anyone who is having hot water problems give them a call! They helped me out quickly, I'm sure they will do the same for you! read more

Drew was such a cool guy! He helped me get my appointment and everything set up for my water heater. My water heater was just going downhill for a while now and I feel like it was getting less and less hot. It's hard to say though. But anyways, Drew was great. He was a really nice dude and when he came over he was super talkative. I thought it was awesome how fast he repaired it. It made me wish I would've called a lot sooner than just avoiding how bad my water heaters been running. Best water heater people around town!!! read more

The day I made the call they came out and gave me a free estimate to replace my hot water heater. I appreciated the explanation of what they do and why. Very professional and friendly. The next morning Benson was out to install my new water heater. I ended up replacing my old 40 gallon water heater with a slightly larger 50 gallon hot water heater. I had three different plumbing companies give bids. One plumbing service was over $2,000 which seems excessive and the other just wanted to bid over the phone. The fact that Benson was willing to come to my house to give me a free estimate sealed the deal. read more

They are a locally owned business who prides themselves in being honest and genuine when it comes to their customers. One of the main reasons I was drawn to them over anyone else was their amazing service. They understand that to have a thriving business they must put the customer first. Their manager and secretary made sure to always call me back when I left them voicemails. They put me in on the schedule even when they technically didn't have any more openings left. Since I was in desperate need of hot water they scheduled me before someone who didn't have as urgent as a job as me. Their plumber repaired our water heater and didn't have any issues turning it back on. I'm so pleased with their work, honest and flexibility they deserve 10 stars. read more

Marcos and Dave were more than great! They were hardworking men who replaced my water heater with no sweat! They were very professional and cautious about my things when they were moving the water heaters in and out. I had a few technical questions and they were able to answer them in a way I could understand. The water heater I got should last a long time, but in case it doesn't they back up all their work for a certain length of time. Very happy with the great experience. So nice to have hot water again too!! read more

Extremely happy and grateful to go with Victory Water Heaters. They came to my house and they were able to show us some options and we decided to replace our old hot water heater tank to a tankless. They made me feel comfortable and confident that they would do a good job, That is important to me. I was grateful that they were able to haul away the old tank because it would've been a huge hassle.. I would be happy to refer them in the future to anyone in need of a new water heater..Happy customer! read more

Finally, someone who will install tankless water heaters! They installed mine with quality products. The plumber, Ben, did such a fantastic job. You can tell when a company just wants to be in and out and get their money. These guys are different and they really care about their customers. read more

Hands down one of the best places to get work done from! I'm had HVAC, plumbing and other services done and these guys were by far the best! They were on time (huge to me), polite(++) and very knowledgeable when it came to water hater work; they were able to answer questions to where I understood what they were saying. They sent out Benson and he helped fix my hot water heater. They did not charge as much as I thought they would. Definitely an honest company! More than worth the cost, and would honestly even pay higher charges because of how easy they made everything!! read more

They were really fantastic! I love how they gave me a free estimate, it's definitely a great thing to know roughly how much I'm paying for something. They showed up on time! Which is great! I've had an electrician come by twice and he was late and it threw off my entire day. Chris was the gentleman that helped me out. He was really great and replaced my hot water heater very fast and also gave me some tips on how to make it last long. This company made this slightly difficult experience a walk in the park. Thanks for all of your help! read more

Chris is honestly the best. They had an one last appointment available on the weekend and they even came over to my place later in the day. They made getting my water heater repaired really easy. No crazy up charges or up sells either. They give you a quote over the phone and they stick to that. You will be happy if you use them. read more

These guys are not only local, but also some of the best at what they do. My hot water stopped working a while ago, and I had a family friend recommend Benson to me. I can now understand why she said to go with Benson. He's not only timely and honest, he also is amazing at explaining things and goes out of his way to make you comfortable. There's no one else I would trust to get my water heater repaired by. If you're in Concord and want good work at a reasonable price, go here and ask for Benson. read more

Dave helped us so much and was the best technician ever! We really needed our hot water back up and running because it's getting so cold out. Because of my busy work schedule, I was unable to meet Dave at the appointment time, but thankfully my boyfriend was able to meet up with him. Dave looked at our water heater for a bit and then gave my boyfriend a few different options on what he could purchase and what we could do. Overall, he was extremely helpful, knowledgeable, and he fixed the heater for a great price! read more

I was really happy when I got Chris as my technician from this company. He showed up right on time and completed all work In a timely fashion. Thankfully he was able to repair my hot water heater and I didn't have to replace it. Thank goodness!! Couldn't be happier! read more

A Few days ago my water heater took a noise dive in short. I was actually referred to them by a colleague, who they said recently helped them out as well. They spoke pretty highly of them saying they really informative as well as knowledgable, and were super easy to work with. I gave them a call and two hours later they were at my house troubleshooting. Chris was able to repair the heater in the time it took me to complete my workout and get home to a hot shower!! THANK YOU CHRIS lol read more

They really saved me! No hot water and everyone else wouldn't come out because it was later in the evening. Well Marcos made me a priority and said that he would come take a look at my water heater. He would try to repair it but if not he would get me a new water heater the next day. He ended up repairing my water heater and saved me from buying a whole new one! Such a genuine and honest person. I would recommend this great place for any type of water heater work! They can get the job done and get it done right! read more

Outstanding job. They did a repair on my water heater on a weekend. Not only that but they were out to my house two hours after giving them a call. They have the whole package. Fast service, great prices, friendly workers. Highly recommend. read more

The lady who I initially spoke to on the phone was great. Took down all of my information. I received a call back from one of the technicians shortly after. They were able to give us a close estimate and came and looked at our hot water heater the next day. Our landlord decided to replace it since it was so old in age instead of risking fixing a part and having it still not work. We are glad we replaced it and don't have to worry about replacing another one for 10 plus years down the road. Thanks for the quality work and amazing service Victory Water Heaters! read more

Phenomenal service! We couldn't get the pilot light on our water heater to come on. Benson came by and fixed it in an hour or so. Awesome guy. If you're experiencing water heater problems, you can count on these guys! read more

I was so impressed with their level of professionalism. They charged the same price as they quoted over the phone. Their service was above and beyond what I expected. I have a friend who is a plumber and he told me exactly what to expect them to do. They replaced my 75 gallon water heater. I am very happy. read more

Victory Water Heaters got me into their schedule within two days of calling them. I previously had a 40 gallon water heater and then they replaced it with a 50 gallon gas water heater. The plumber was nice and fast. He didn't have any complications installing or finishing the job. Highly recommend. read more

Ugh! Is there anything worse than waking up in the morning and having NO hot water?? I called Victory and they had two very nice and professional men come right away to save the day. Their 5 star reviews are well earned, I highly recommend. read more