Great truck-buying experience with Alex at the Car Store Cape Cod…read more I purchased an '05 Toyota Tacoma that is rock solid, runs great, and has a solid body and frame even with 130k miles. The price was very competitive for the year and mileage, and Alex & crew handled all the RMV processes in prep for me to take delivery. Side note, they also recommended some excellent food and banking locations nearby! They had several other tempting trucks on site at the time, but I had my heart set on the Tacoma since I'd owned one back in

I purchased a 2018 Ford F150 a week or so ago. I needed a truck right away as the chassis of my…read moretruck was beyond repair. I was hesitant to go to a small dealership, but I liked the F150 when driving by and thought I would stop and see how things went. Alex and Carlos were fantastic - friendly, helpful, professional and efficient. The truck was in beautiful condition inside and out and the price was very fair. I had a question about the alignment and Carlos immediately had it checked by a tire shop. The truck was ready to go the next day with all the registry paperwork done for me. It was a great experience from start to finish. The truck is driving well and I am so pleased with the truck and my experience with Alex, Carlos and The Car Store on Bearses Way!

Stay away from these crooks will sell you a car with serious internal engine issues have check…read moreengine light come on .Then claim they know nothing about while screwing me and a young family at the time complete scumbags .

I purchased an F150 King Ranch today and the office staff was very helpful, friendly and…read moreknowledgeable. The mechanics were also helpful as well making sure all items from my trade-in were removed. Enjoyable experience and definitely trust and would recommend this dealership.

Long story short: we had a problem with our car that was under warranty, only one year old. Mazda…read moreUSA issued a TSB (Technical Service Bulletin) about the problem, so it was clear that there was a fix needed, and that it should have been fixed under warranty. We had bought the car at a suburban Boston dealer who will not be named. That dealer tried to say that the issue was normal wear and tear, even though the folks at Mazda USA said it was a manufacturer's fault. The Boston dealer was extremely rude and dismissive. We will never go there again. Turn the page to Mazda Cape Cod; they were friendly, understanding, and professional. They fixed the problem immediately. I cannot say enough good things about this Service Department, and special commendations to Corey German, Rafael Hernandez, and the technician Daryl Delancey. And thanks also to Mazda USA. They too were professional and understanding. We WILL buy a Mazda again! Love the car and the brand. Next time, go to Mazda Cape Cod!

Went to the service center for an oil change and to get a fan noise investigated on my 2022 CX-5…read more The fan noise was identified as an issue with something in the headlight fan. They tried to get me to replace both headlights for around $1,700 each and said it would not be covered under warranty. I chose not get it fixed then and there - upon further research this WAS covered under my purchased mazda platinum protection plan and is a known manufacturing issue for the 2022 CX-5s. Additionally, they tried to get me to replace both headlights - I went to another dealership (Wellesley Mazda) and they informed me that the headlights would be covered under my extended warranty and that only one needed to be replaced. I'd recommend being cautious in terms of accepting repair instructions as it appears they tried to take advantage!!

This was our second purchase from Cape Motors, and we were not disappointed. We let the manager…read moreknow what our budget and needs were, and he delivered just what we wanted. The car was gone through thoroughly by his shop. Everything needed was taken care of by Caoe Motors. We had such a good experience the first time there was no doubt in my mind that we would be treated fairly again. We bought this CRV to have shipped south for our Florida car, and we are very happy with our purchase. I highly recommend Cape Motors for your next used car purchase

My son and I went there so he could buy a car he had been saving up for. We found one we liked…read moreand felt no awkward sales pressure. The car had a 30 day warrantee. About day 35, the car died. It was a bad starter. We called them up and they didn't blink an eye! They told us where to haul it, they put in a new starter and we had it back to us by the end of the day. They stood up for their word, and delivered a great deal. They could have easily told us to take a walk because the warrantee was expired. They didn't, and they made it a priority to get it fixed for us. I would highly recommend.

Jacob of Ziggy's towing... a great kid. He helped us with towing from Wellfleet to Bourne after…read moreour jeep broke down. Jacob made our ride back a good experienc!

I had a super positive experience with Ziggy's in their role of towing away my "well-loved but…read moreinsurance claimed total loss" VW a few weeks ago. Mark called in advance to give me a generous lead time so i knew when he would be arriving for the tow, which I definitely needed and thus greatly appreciated. He was punctual, friendly, professional and kind. He thoughtfully and with great care set up my car to tow it away - allowing me to take pictures at my bittersweet goodbye (this VW was my freedom wings out of divorce, was part of many fond memories established in California and my recent road-trip across America back to east coast with my little sister ). Off it went in Mark's capable hands! While i thought that was the end, I realized as I went to complete the paperwork for the transfer of my title that I had flaked to record its final odometer reading. In a panic and desperate last ditch effort, I found the number from what i believed had been the incoming call from Ziggy's-- I called and left an embarrassing plea requesting Mark's help, should he still have my VW on hand. Mark called right back to say he was on another tow but would be back in the lot shortly and would shoot me a photo of my dash with the info. I was so humbled and grateful for his kind willingness. I was stressed-trying to get the title in the hands of Fedex before 5pm that day. Mark texted the photo with my final mileage within the short time he guesstimated. I was overjoyed - SO relieved- and so full of gratitude! While this may seem like no big thang to some, for me it was SO crucial that my title be error free and complete - so this whole exhausting, unexpected 'old car to new used car' shebang could be wrapped up seamlessly. I hope this expresses my deepest gratitude for Mark's openness to go above and beyond- and with such timely responsiveness and kindness. While he may not be a bio family member at Ziggy's - it is my experience that he performs his role with as much professionalism, kindness and dedication as if he was. High fives to Mark!! Thank you, Ziggy's for sending the perfect man for the job that day!!

WORST CAR BUYING EXPERIENCE EVER! Almost a year later and I'm STILL shedding tears over the lemon…read morethey took me for 9K for! Fuel pump went bad, catalytic converter went bad TWICE, brake lines went, fuel lines ruptured, engine has coolant and oil mixing and by their own sales ladies admission the car they had me pay 9K for is only worth 2K!!! Save your money, save your headache, RUN from this place!

All very nice guys there, but when I took the vehicle I was considering to my mechanic I was…read morestrongly warned away because the car was a mess. Apparently as soon as the mechanic got it up on the lift, he could tell it had all sorts of problems. There is major rust damage to the underside of the car that had been painted over and filled up with Bondo. The gas tank would have to be replaced. It also needs a new clutch. The check engine light was off when we picked up the car but after driving it to the garage, it was on. My mechanic said he couldn't believe a dealership was trying to sell a car in this condition. It would have been a very fair deal per Kelly Blue book prices if the car was in good condition, but as it was they were listing what my mechanic said was a $500-1000 junker car for $4.5K. Not sure how the price negotiation would have gone if I'd tried since I took the mechanic's advice to get as far from a car like that as possible. When I brought the car back, they said they didn't know about any of these issues and acted very surprised. So either they were trying to swindle us or they don't check out the condition of the cars they sell. I've see other reviews that have had good experiences buying at Auto Cape, but also quite a few mentioning the same kind of situation I was in. So just make sure a mechanic you trust looks over anything from them.

At first everything was great. We found a truck we liked. Price was reasonable. The paperwork to…read morepurchase was all online. Shame on me for assuming everything was in order. Months later when I was looking into the warranty we purchased I could not get a copy outlining the whole sale. I received photo copies of a receipt for a down payment, a written number on a piece of paper for the warranty price, and a written number for rmv fees. I found a discrepancy of a couple hundred dollars and asked for clarification. I received nothing. Emailed again. Nothing. Buyer beware!!

Bought a 79 jimmy from the car guys, supposed to be rust free from California. California yes rust…read morefree nooooo. Covered rust , jack job . I have it apart now restoring it. No way it was worth the money and no way they didn't know. A different who puts a raised embem on a perfectly good dash .

Everyone that once made Hyannis Toyota their one-stop Toyota dealership knows things today will…read morenever be what they used to be, but dealing with certain individuals in the service department will still get you true customer service. David Nickerson is the man to ask for. Honesty is his virtue and I worked with him long enough to see how he operates on a daily basis. Your best interests are his.

Usual of scheduling a $85 service and picking your car up only to be told it's $245. And then…read moreasking for a discount and getting it only to be reminded that they are doing you a favor and deserve a good review. What?!?!!!?

I bought a 2015 Honda Fit there with a clean car fax, one owner, no accidents, low miles. Sounds…read moregreat right? And I paid top dollar for those things. 3 month warranty in the state of Massachusetts . They did the inspection. Three months later I moved to NH with garage parking only to find out I had an oil leak. First my mechanic thinks its the transmission, so I bring it to the transmission place. I find out from them that my "no accident" car has a small crack in the block from damage to the undercarriage . And on top of that it was 'patched' to try to stop the leak. Which apparently worked for a couple months long enough for me to no longer be under warranty . The car runs great but the only way to fix that leak is to replace my engine. Also, the hood of my car has peeling paint. Just the hood. Most likely a replacement from the non accident. And they so kindly detailed my car for me so that was covered when i got it. It showed up after a couple rains and at 1st I just thought it was dirt. I'm retired on a fixed income and took $13,000 out of my savings to buy this car that I am now stuck with. With no recourse. Now I am no longer in a garage and it's getting cold and I come out this morning and I am scraping frost off THE INSIDE of my windshield!! What the heck happened to this clunker you sold me??? I know from the carfax that it was bought in Florida. Beware of this place. Get your inspection elsewhere even though they do it for free. I plan on filing a complaint with the attorney generals office. It most likely won't get me anywhere but they screwed me royally and I don't know what else to do.

Great value, helpful, honest, good people to work with (Rodrigo was wonderful). Highly recommend!read more

I brought my vehicle to Tracy Volkswagen for its annual service, including an oil change. About a…read moremonth later, a "check oil" warning appeared. I was informed that the drain plug had not been properly sealed, causing an oil leak. After the snow melted from my driveway, I discovered large oil stains on my newly paved surface. This was discovered after my last visit to Tracy VW. There was no apology for the technician's oversight, and I was told the issue "sometimes happens." As a result, I was left dealing with the inconvenience of taking a day off work to address the problem, along with damage to my property. I bring my vehicle to a dealership expecting a level of care that avoids preventable mistakes. During the same visit, I was also told that my rear rotors were severely rusted and had worn down the brake pads--despite the fact that I had driven only about 1,000 miles since the annual service. This had not previously been communicated as urgent, which raised concerns for me about the consistency of their inspections. My primary concern is the damage to my property, along with the lack of accountability and communication surrounding the drain plug issue. The response felt dismissive, and there was no apology offered. For these reasons, I will be taking my business elsewhere and am sharing this experience to inform other customers. I have also contacted VW Customer Care in hopes of resolving the matter. #TracyVolkswagen #TracyVW

The service is horrible! Roy was condescending and outright dishonest! They bill for things that…read moredon't address your concern and when you bring car back to rectify (because the issue purists) they "find" something new to replace (that you can't prove needed fixing). Wasted $6k on "repairs"- most of which I did not need. Wish I'd read the service reviews earlier- what mechanic pays commission on service/repairs!! Find a mechanic you can trust!!