I just Dealt with this Dealership. The salesmen Justin and…read moreManager are unscrupulous for what they Did To Me. We agreed to Use my chosen Finance Company, and after they had me put my Deposit Down on the Vehicle. The Salesmen used Their Own Banks, instead of using mine. The bottom line they choose their Partnered Finance/Bank instead of what We Agreed upon. After Speaking with an Affiliate I was told it happened often with this Same Dealership.

Service Dept - unresponsive…read more Had a "headlight malfunction. Have vehicle inspected" warning light up on dashboard. Called Mazda CC on Tuesday to schedule appt, no one answered, left message asking for call back to schedule appt - no response. Called Mazda CC on Wednesday morning, no one answered, left message asking for call back to schedule appt - no response. Called Mazda CC on Wednesday afternoon, no one answered, did not leave msg cuz I figured I already left 2 and they'll eventually call me back As of Thursday AM, still no call back so... I called again...no one answered, left message asking for call back to schedule appt - no response. And on FridayAM, I called and no one answered, left message asking for call back to schedule appt - no response. I finally gave up. Called Tasca Mazda in seekonk (significantly longer trip for me). they picked up on first ring, apologized for the inconvenience on the car and gave me the first appt on my next available day.

We found the perfect vehicle at this dealership and the whole team made the buying process quick…read moreand easy! The front of the house team was very responsive and knowledgeable and they helped with every step of the process. The car was road ready when we went to pick it up and it's a great vehicle! Thank you team!

Stay away from these crooks will sell you a car with serious internal engine issues have check…read moreengine light come on .Then claim they know nothing about while screwing me and a young family at the time complete scumbags .

Everyone that once made Hyannis Toyota their one-stop Toyota dealership knows things today will…read morenever be what they used to be, but dealing with certain individuals in the service department will still get you true customer service. David Nickerson is the man to ask for. Honesty is his virtue and I worked with him long enough to see how he operates on a daily basis. Your best interests are his.

Usual of scheduling a $85 service and picking your car up only to be told it's $245. And then…read moreasking for a discount and getting it only to be reminded that they are doing you a favor and deserve a good review. What?!?!!!?

If I could give Marty's Chevrolet 10 Stars I would.. We have bought several Cars in Mass at other…read moredealer's and have never received the customer service that we received at Marty's! We worked with Ron Lambert in the sales Dept . He was above and beyond through! We received a fair new vehicle price along with a great trade in price as a package. David Coogan (General Sales Manager) assisted us with a quick and smooth financial process. Once again Thanks to The Marty's Chevrolet Team! You are a shining star in the Car sales industry. We will be back for future purchases!!

Great people all around! Great deals on your next chevy!!!…read more We had a pink halloween trick or treat drive thru. They went all out so everyone could have a great time.

Called about 2017 dealer certified Tundra but because I dont live in the area they wouldn't take my…read moremoney or even consider it. Must be my southern accent. Looks like racism is still alive and well in Bourne, MA. Due to the rudeness of the Ray, the mgr, or wouldn't give them my business even if they gave the truck for free.

I have serviced my Rav4 at Falmouth Toyota since 2022 and have always been pleased. However, last…read moreweek I had the absolute pleasure of meeting Holly in the parts department who went above and beyond to help me with wiper installation instruction. Holly is one of a kind in today's hurried world. She is friendly, knowledgeable, patient and well deserved of a 5 Star Rating! Thank you!

I had an emergency situation with my Sentra. Nick from the Service desk was single-handedly the…read morekindest Nissan employee I've encountered - and I've gotten my car serviced at dealerships across the entire country. He and his colleagues were fast, communicative, and thorough. I can't recommend the Service department enough. They saved me from what could have been a life-threatening level of danger, had I not gotten such immediate help with my vehicle. I'm so grateful.

What a joke! I Went to buy a car here.  It was a guaranteed sale as long as they were willing to…read morework with me. The car has been sitting there for 6 months... I said "just give me something", meaning show me a little respect as a customer and give me some kind of discount, so I can buy the car. It was going to be a cash deal, but we even agreed to finance, so they could get money from the bank for it, and bring both our Nissans there for all service needs. The salesman went to the manager and came back with a FULL price offer!!! The reason, they can get rid of it wholesale for the $1000 difference!! The manager was so condescending and arrogant. Screw the customers, they don't matter at all to these people. They lost out on a sale and thousands in service business to wholesale a car to another dealer instead of respecting their would be customers! Do not go here!!!

Watch out ! Bought a low mileage vehicle and paid a little extra because of the relative low…read moremiles. I had to replace starter and rear brakes, then approximately 3 months and 3800 miles later the transmission was junk, their solution was to buy back the vehicle for about $4400 when I paid over $12,000 just 90 days earlier. STAY AWAY ! Had to rate 1 star to leave review.

Anna did such an excellent job! You know that moment when you walk somewhere in and feel home? You…read moreare surrounded by normal people, who understand what you are saying for 100% ! Car dealers usually trying to talk you into all the things you actually don't need. But in AutoCape they are straight to the point! Thank you Anna and Mika! I will be back

I had the best car buying experience ever here! The men who took care of me, and I say that because…read morethey really did, were simply delightful. They showed me respect and honesty. I would not hesitate for a moment to purchase a car from them again. Thank you Copeland Subaru!

I cannot thank the people at Copeland Subaru's service center enough!! Traveled to Cape for a…read morewedding this weekend, and my car wouldn't start. Mind you, this same problem happened while I was home in NY, but at that time, the AAA person assured me that my battery was fine, and that I'd be safe to travel "as usual", including long distances - which is why I still drove, and I'm equally grateful that I made it to Cape safely. In hindsight, knowing what I know now, I would've delayed my trip by a few hours and gotten this resolved back home. Either way, I'm in a panic and called AAA to help me jumpstart, but I still needed somewhere to go to fix the issue. This was already 2pm so when I found this Subaru location, they were very upfront with me about whether or not they could help me given time constraints, but given the unexpected nature (and my pleas), they were willing to try. Ryan at Copeland Subaru was kind enough to offer to have someone drive over to jumpstart my car (I was super close by, otherwise it wasn't something they'd usually do) since we weren't sure how long AAA was going to take, and I was trying to reach them by 3. Thankfully AAA arrived in minutes from my request, got me started, and I was about to get to the Subaru. Immediately upon arrival, they checked me in, got all my info, and got started. I had probably checked in with them 3-4x in the few hours I was waiting since I had been trying to make it to a rehearsal dinner that evening, and not once did they make me feel like I was a bother. They diagnosed, changed my battery, gave me recommendations, and sent me on my way - and I made it to the dinner! I am forever grateful! Everyone here is genuinely kind, and I will never stop recommending them enough for the transparency, efforts, and patience they gave to make sure I would safely travel home again!