Been here twice and had two polarizing experiences. No complaints with food... all dishes were up to snuff and well-executed. Many complaints over the service during my second visit, which was questionable at best and arguably non-existent. Orders weren't all correct first time around, table requests were acknowledged, yet unfilled, and the process of getting our check/paying seemed to last longer than the embargo. read more

We jumped in rather early for breakfast before our trek to JFK. The staff easily accommodated our breakfast orders and everything was made fresh, quickly. I could spend all day inside Coppelia and lovingly gaze at the interior. When we next visit New York, I am so hitting this place for an evening cocktail and a slice of that gorgeous cake on the counter. read more

...Accommodated my late night order made at 12:27am. I ordered a cheeseburger, fries, and Cuban sandwich. The food was decent. It arrived cold-ish an hour later at my hotel. However, the food was still flavorful. Had it not been so late, I'm sure the food would have arrived sooner. I'm assuming that I was probably the driver's last stop as he dropped his last round of orders throughout the city. I imagine if eaten at the restaurant the quality would have been much better. read more

The food took over 45 minutes to prepare two turkey burgers with a handful of fries. When the order came, there was no apology for the delay. We had ordered a drink shortly after our meal and that took more than 15 minutes. When the waiter finally came, it was with the check and not our drink. We advised him that we still haven't gotten our drink and he all of a sudden remembered and went behind the bar to prepare it. The service isn't that good. Be aware!!! read more

This review is all about their "customer service" not about the food. I work long and late hours and sadly I might have my first meal at around 10pm when I finally have some time to myself. Not a good or healthy habit at all. I am sure this contributed to my sick moment and I want to make that clear. Now, Coppelia staff.... Where do I begin. I walked in by myself, sat alone, and was greeted by a friendly server, ordered my sparkling water and a few fried apps (which did not help as I don't even eat fried food but I was ravenous by this point) I received my food promptly and began INHALING it in what seemed under 2.5 seconds! (Not healthy either) I knew I would only be there for max 30mins as I was drained so I called my driver to head downtown to pick me up, I timed it perfectly. Within minutes I started feeling really sick, hot and cold flashes began and a rush of nausea hit me like bricks! Now, I'm alone and really really scared at this point and not sure what's happening to me. I waved the waiter over, I told him what I was feeling and I started crying cause I was scared and I knew any minute I would pass out. I guess they must get a lot of drug addicts, drunks and crazies or something not to notice when someone is truly just sick, because they were not at all fazed by me, he brought me water with sugar which I guess is suppose to help, I drank it but could barely keep my head up. Instead of helping me or getting management to help me he brought me my check, which somehow I managed to sign (I think) I started sweating profusely and crying and next thing you know I faint! Thank GOODNESS I already expected it and stayed in my seat and when I woke up I was laying alone in the corner. Most of this is embarrassing to write out because who wants to admit weaknesses, not I. But I am DISGUSTED on how the staff "handled" the situation. When I came to, again, alone, I was drenched in sweat and I thought well maybe if I force myself to throw up, whatever bad reaction I'm having will go away. I could barely walk to the bathroom, I'm stumbling and crying and I felt a rush of pain, I crouched by the bathroom door asking the busboy if there was another restroom and asking for help yet again and I was told no, no other bathroom and was left alone once more. So I guess it's a safe assumption that they always have woman stumbling around passing out crying cause NOT ONE PERSON even blinked!!! The waiter did ask me if he should call an ambulance but he asked when I couldn't even respond! You would think if someone passes out the natural thing to do is call 911 right? Or even freaking check in on them!! Well, by this time my driver came, he walked in and scoop me up to take me home. I'm blessed that my son is in school for EMS and he was able to help me settle in and get me the help I needed. Coppelia is open late so go for late night eats but pray to the gods if you get sick there cause you will be SOL! read more

This is a GREAT place to end up after a night out! The nachos are incredible (short rib!!), and it has a great selection of food. I love that it's open 24 hours. I love that you can get condensed milk ice cream for dessert, and tres leches cake. It's a super fun place to bring people -- a lot of people don't know about this place, and I'm not sure why. It's worth a trip to Chelsea just to visit this diner. Especially for 3am short rib nachos! read more

such a chilled out place! loved it!!!!!!!! we ordered fish tacos for starters. They were yummy but we wished there was more quantity for the price they charged! But since it was so tasty, we got over the fact that they were expensive! For entrée we ordered a roasted chicken sandwich, I think it was named Pollo! Yum again. Crisp bread, nice tender roasted chicken, adequate guacamole. Basically tasty. Also ordered 1/2 Peruvian Chicken. It was tender, juicy, came with roasted potatoes and chipotle mayo. All in all, the dish tasted pretty good. read more

I came here for my friends birthday. The happy hour is pretty good! The cocktails are 6 dollars. I thought the food was good, but I've had better. I got the arepa and guac. They were both ok. Overall the place was satisfying but nothing special. read more

Food took more than an hour to get here. The salmon was already cold. The beans were watery and got really sick after eating. If you want to get food poisoning with mediocre food, this is your place. read more

A fantastic late night place to stop by after hitting up the bars. They're open super late, and the wait wasn't long at all. To be honest, we didn't order too much - just some drinks and a platter of nachos and chips & guac, but just a fun place to swing by and a different vibe than the traditional late night diner food might find around town! read more

Really surprised by what a great brunch I had here! We felt adventurous so decided to go outside of our usual east village brunch options. Had multiple empanadas (the oxtail one is amazing!) and omelettes. Service was good and the place just felt like a traditional Cuban diner. No frills no fuss just good Cuban food. Would come back! read more

......Just passing by and just wanted a drink.... so I did it and I found a wonderful bartender Armando... He is such a great guy and he knows what is he doing behind the bar.... if I'm coming back to this place it's because of him...!!! read more

This is the one spot that you can be treated horrible by the staff when you ask for basic things. It's as if they're doing you a favor. Really!?!?! Asking for Salt and pepper, silverware and avocado that's NOT black gets a straight, dirty look and tone. For being a great spot to come to, the wait staff is the worst. Every time you expect better service from the staff....next lifetime!!! read more

Must say I expect much more of this diner. The long line wait seemed like it was super exclusive to be in there, but once we sat we got to ordering. I ordered pancakes at 3/4am and it was about the plainest, stale, boring pancake I've ever had. Not only was I unpleased I found out the other 8 people who ordered food I was with were all unpleased. They actually all told me afterwards how dis satisfied they were with their food. Don't get me wrong they did everything great as a business. They attended us to the best of their abilities and got us our food in a great timely manner. It was just lacking the value of taste. read more

i eat here once a week so i have explored the entire menu to keep it fresh. my current top 5 Pan Con Lechon Korean Tacos Sweet corn Empanada Arroz Con Pollo Mac & Chicharron read more

Came here on a whim with my friends on a late night food run after work and was amazed. The food was amazing!! Words can't even express how good it was. I ordered the pernil main course meal and cleaned my plate! Had the tres leche mango cake for dessert and it was so good mmmm. Can't wait to come back!! read more

Guy working totally lied directly to me. Said he called the number and said the guy who answered said "nobody here ordered food" - that's not possible as only a few people are in our office and we annouce whenever a food order arrives. I ordered 2 hours ago, still no food. My bet is if it even arrives it will be cold. Rude service, don't recommend. read more

I used to love this place: delicious cubano sandwiches, arepas, tostones, yucca fries. Often, I have found the sound level to be far too loud for relaxed dining and conversation. However, if you can dine when it´s not crowded, the food is delicious. read more

Food is very good. Service mediocre. Ability to accommodate less than accommodating

Two years ago, this was one of our favorite places. Now it simply frustrates us every time we attempt to enjoy Coppelia. The food is cold, the portions small and quite undercooked. Somehow the pernil was burnt and raw at the same time. Even the fried yucca comes out undercooked and flaccid. Third time we were disappointed and it's the last. read more

This place was great. Not only was it opened 24/7 but it also has that free check in promo. I didn't redeem it but the food was so good. It was filling and the portions were really big. I got the arepa with fries and that filled me up. Thumbs up!! read more

Took my family there for lunch today (12/22/12). Food was just OK. Eldest daughter and wife had omelets...can't hurt that too much. Younger daughter had soup and an empanada..pretty good. Son-in-law had a breakfast burrito...not bad. I had the Korean Tacos..pretty good. One big turnoff...my daughter brought me a small birthday cake and asked the restaurant if we could have it for dessert after our meal. Wouldn't have had a problem if the restaurant wanted to charge me $10 to serve it up. instead they wanted $20 to serve it...thought that was outrageous. Kind of insulting...not making a return trip. read more

Went here late on the Friday of Labor Day Weekend and it was still packed. The dishes were all delicious, plus a few standouts. Service was also really friendly and prompt for a 24/7, packed diner. Highlights: ***Empanadas ***Cubano ***Chicken & Rice Soup **Guacamole (needs more chips) Other Dishes: *Brussel Sprouts -Fish Tacos read more

Very good for late night dining, or if you love Cuban food. Service was great and friendly, the Cuban sandwich was delicious, not much to say other than this will probably be my staple late night place when I'm nearby. read more

Great food and service. The French toast was awesome and so were the chicken empanadas. We'll be back again.

Coppella is a small cute restaurant on west 14th street. I visited this shop after I went wedding dress shopping with my girls! Staff was very attentive, and the food was great. But I did feel as they were trying to move us along once we wrapped up. I get it more customers are coming in. But overall it was great! read more

Went to Coppelia last night after the Knicks game. Love this spot. Been here before. It's predominantly a Cuban menu but has some other Latin choices as well like Arepa, Empanada, etc. Always delicious! This time I was eating light because it was late so I went with the Spinach Salad with a balsamic dressing, sweet dry figs, goat cheese, candied pecans(very slightly sweet which was so good with the goat cheese) and I added chicken. Was a nice portion I finished it all. My boyfriend had the ropa veija which is the shredded beef with a side of rice and beans also delicious! I love that they have the menu on the table as the placemat because then you don't have to keep asking the waiter for a menu. This place is usually packed but yesterday we got a seat. Never disappoints. Best part is they are open 24/7 so you can gave their delicious food anytime of the day. Good drink menu too. If you don't want something alcoholic try the Mexican hot chocolate which I believe is iced. Yum! read more

Coppelia - Ropa veija w a side of rice and beans. Yum!!! - Cuban Near Me - New York, New York

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LOVE LOVE LOVE this place - food is perfect - just the right amount of Cuban essence - but if you want to go BIG FLAVOR they do not skimp - they remind you Why you came, a taste of Havana! Both times the people I was dining with had the Ropa Vieja - served with Black beans & rice. Perfection on both occasions ! The appetizers are all fabulous - definitely try the blue corn crusted calamari - served with the most succulent watermelon ketchup. Also - I highly recommend the onion rings - cut razor thin and rolled in a corn meal - insane! If you are with a large table - you need at least 2 orders of each! The service is good - you aren't rushed - they are small so bear in mind most items are made to order, as they should be. Oh yes - OPEN 24 Hours - YAY! Giving the Traditional Greek diners a run for their money. Do Not Leave this place without having the the Coconut Ice Cream (they call it sorbet), it's life changing ! read more

We stumbled across this gem but accident and I would visit again. We had cocktails at the bar, friendly service with good drinks. My mom and I both had the short rib hash, the flavors and portions were excellent. The sweet corn empanada was also a hit. The vibe was fun and prices were very fair. read more

First time in ny..didn't think I'd be going to a Cuban restaurant but all I have to say is that LOS ANGELES you need to step up your Cuban game! I'm going back home to L.A. in a couple of days and hope that the flavor of Coppelia is somewhere near me! We had the lomo saltado and it was made to perfection. Meat was like BUTTER, fries were crispy to perfection...thinking about it makes my mouth water. Coppelia..i will miss you! read more

I came here last night with two girlfriends for dinner - it was pretty busy when we arrived (around 6:30 on a Tuesday night) so we sat at the bar and had a few happy hour drinks. They were only $6, discounted from $11, and were really tasty. I tried the Paloma drink and a drink with jalapeno and cucumber. It took about 10 minutes for us to get seated. Our waiter was really friendly and helpful. He was patient with us as well, we had to ask him to come back a couple of times as we were busy chatting and catching up, rather than looking at the menu. We ordered: Mac & Chicharron - This was my favorite dish of the night. I love cheese and carbs, so I might be biased, but the dish was super flavorful and not too heavy Fish Tacos - I guess it was Taco Tuesday, which meant they had a special for 3 tacos and a beer for $15. These were generously sized, well cooked and seasoned perfectly. I'd definitely order these again. Lomo Saltado - We ordered this specifically because I had read rave reviews on Yelp and we were not disappointed. The short ribs were cooked perfectly and while it was a weird mix of food (beef, fries and rice), it was very tasty. This was a close second to the mac and cheese dish. Arroz Con Pollo - This was my least favorite dish of the night, however, it was still good. I think the rice had a weird flavor, but my friends seemed to really like it. All the dishes that we ordered were perfect for sharing - I definitely plan on returning here with my girlfriends and trying some other dishes! read more

Love this restaurant, Food is always delicious and fresh. But Giving three stars because during this time with Covid I just didn't feel comfortable picking up food yesterday because you had 2 customers eating on your bench next to your pick up window with no masks. I waited 20 minutes and they were there the whole time without masks or any consideration for folks picking up. I hope in the future you would consider not having folks sit there without masks on. Thank you. read more

Great place for a late night bite to eat. We had a Cuban sandwich and plantains with coffee. Food was solid and not over priced. Service was nice and quick, they had some nice looking cakes and sweet bread I wouldn't mind trying. read more

Really love this quaint 24 hour spot on 14th. Don't miss the Ropa Vieja and so much more on the menu...appealing drink selections as well. Always delicious and fun here. read more

This is the right place for breakfast or after party "eatsomething".the menu is a mix of Latino traditional plates from different places like Peru Mexico or Cuba.i use to go there after work and my fav is guacamole and quesadillas con pollo.dont forget to ask about the habanero sauce but be careful it will burn your mouth! read more

The food was poorly flavored. the only restaurant where salt was requested by every person in our party (7ppl). Dishes are NOT authentic. Neither is the flavor. Did I say it was bland? So we came here to eat after an early night of drinking and reminiscing with old friends. We were hungry and excited about enjoying a slight twist on the average after drinking diner faire. The menu and pictures looked great as were the reviews but we were all disappointed by the lack of flavor in each of our dishes. WHAT WAS EATEN- Churrasco - steak was good. Med/rare, good cut of beef. The chimichurri that covered it was a bit bland. But not horrible. The rice and black beans on the other hand were watered down and sad. The maduros.... Well you can't mess those up. Either they're right or you don't serve them. Mac and chicharron - WOW... imagine Kraft Mac n cheese with some old fried pernil and a couple of chips from a package of pork rinds tossed on top. Not even velveeta...Kraft, powdered orange cheese dust Mac n cheese. Some bites alluded to what they were trying to do with this dish but Sad for what looked like a nice spot. Chile Relleno - WTF... It was gross watery sauce. Filling made no sense. Was that zucchini in there?! And the chile was weirdly thin and flavorless. Again Black bean and rice where watered down. --- Let me just stop a second here and address the black beans and rice. This is not a terribly difficult thing to get right. I've done it at home and they already come somewhat flavored from the can. So when I tasted how bland and watery they were I was speechless----- Tuna Melt - tiny portion on crackers. Flavor profile was decent but to get the tuna melt fine and black beans wrong in a Cuban/Latin spot. Lord help us. Turkey burger - good. That's right it was good. Didn't blow any sox off. Steamed yucca - no no no. Just because it's steamed doesn't mean you don't have to season it. It was cooked well, nothing was tough or over cooked. The yucca was creamy. But again season that. Chicharron chopped salad - Again pork rinds! Why waste your time and list something as chicharron when it's just a bit of pernil and fried pork rinds. The egg went great against the crisp romaine. But chicharron it was not! I can't make this up! Service - Eh. We were a big group (7ppl) we were hungry and the place was crowded. So some consideration was given. But it shouldn't have taken so long between apps and entree. Waters were kept full. Impressive as that's what we mostly drank. The only really poor part was the busboy grabbing things off the table and having us pass things to him. Believe me we couldn't get out fast enough either but don't interrupt a conversation to pass him some plates and dirty utensils. I mean 80% of the table was clear. I mean clear. Table settings, place mats, everything. I thought he was going to spray endust and start shining. He could've waited to finish the rest. The good - this place is on par with the swanky night spots of the area. Good first date spot to impress. There was even a doorman/ security guy. He was really nice btw. The bad - one bathroom for all. And pushy over eager busboy. The ugly - the black bean... I just can't. read more

SO short & sweet, I just went here a few hours ago. Had 1 oxtail & 1 chicken empanada..both were ok..nothing cray to run home about. I then had the salmon with purple potatoes an mango salsa...it was really good. The salmon was nicely baked an seasoned an i enjoyed the creamy texture of the potatoes!! It was really good. Lets see, would i like break my neck to go here, maybe not per say, BUT not because its not good food, only because it was good , but i know soooo many other places that could be bette, however if I was in the neighborhood, I wouldn't mind going!! Ya know? The service was quick and the waiter was awesome & helpful. No real complaints. I liked it genuinely! It hit the spot. read more

We ordered the Cuban sandwich which was mediocre and the fish tacos which smelled like rotten food. When we complained about it they said it smelled fine and that that's how it always smells - "fresh". They offered to exchange it but at that point we were already disappointed. read more

Man, you really can't beat taste-good, feel-good food here. Holy cow. There are no words. Just trust and come here. You will NOT be disappointed and WILL become addicted. The nachos and lomo are so Bomb it's unreal.... read more

Incredibly surprising for what I thought was a 24 hour diner. It's got really good latin food! The lomo saltado was delicious, very soft.