TLDR: Highly recommend. Entire process and experience was fantastic. Alfredo was A++++…read more We had a 9 year old HVAC that was dying in 2023 and called out numerous companies to quote and diagnose for possible repair. We had to deal with a lot of salesmen-y type of people that didn't feel honest. Quoting huge numbers and telling us our AC was definitely going to die any moment. Telling us we had to buy these huge expensive replacements. We knew it was going bad, but the experience we had with the greasy salesmen techs made us decide to wait for it to fail before trying again to find someone good. It finally failed May 2026. I did my research again and found this company. The reviews were great but I was still really nervous because of our last experience. Called them out, fully expecting to go through the process of calling multiple people before finding someone. However, Alfredo was immediately different from the others. He is such a kind and personable person. What a great first impression. If you are able to ask by name, I suggest ask for Alfredo. He arrived exactly on time, too. He didn't feel like a salesperson at all. He felt honest and genuine. He gave us all of our options. From repair to full and complete replacement and everything in between. He discussed with us the pros and cons of each option. It never felt like he was pushing us one way or the other. It felt like he just wanted us to have a working AC that worked for us, period. He also spoke equally to both my husband and I. Many technicians tend to only speak to my husband which is annoying since I take care of most of the home management. Previously we were told we had to do this super expensive option to keep our upstairs cool but Alfredo told us we likely didn't need it, and if we did, we could have it added later. I knew right away we didn't need to have anyone else come out. We chose them and they were able to install our new system same day. We left the house, and they were very respectful of our house while they were here alone. They cleaned up after themselves and locked the doors behind them. He said they would likely be done around 2am and they finished at exactly 1:59am! We had a Lego display on the wall that I'm guessing got bumped (I forgot to remove it before they arrived so that was my bad). Some pieces fell off and broke apart and they put them all on the table. I've knocked that thing off myself and finding those scattered pieces is annoying. No missing pieces at all. I was impressed by this small thing. Just another example of the care and thoughtfulness of the crew. The AC is incredible. I'm very happy so far with our choice in system and in who we picked to install it. I don't feel bamboozled or taken advantage of in any way. Highly recommend! Very glad I found them.

Another quality job by Prime AC and Heat! They came through in the clutch to solve my cooling…read moresystem issues.

After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

Had a great experience with Daniel at MillionAire. He was professional, knowledgeable, and thorough…read morein diagnosing the issue with our HVAC system, and gave us a clear, fair quote with no pressure. I was very impressed with Daniel and wouldn't hesitate to call MillionAire again in the future. Highly recommend.

I have nothing but great service from Medley. I've been pleased with the work they've done,…read morealthough I would think I could get better pricing elsewhere. The quality of work Medley does is what causes me to call on them time and again. They've changed my duct work and my HVAC unit. As far the Trane variable speed unit I purchased--especially at the high price I paid--does not seem to be doing as well as I expected. I know that HVAC guys will say that as long as it has a 20 degree differential from the outside temperature, it's doing its job. Well, frankly, my 30-year-old train cooled much better even though it wasn't running at the full 5-ton. While I love doing business with Medley, I'm not a fan of this new Trane unit.

Medley sent Colton to take care of my summer AC problem. He was on time and very organized. He…read morediagnosed the problems and offered multiple solutions. He was very knowledgeable and friendly. I would highly recommend Medley and Colton if you need any HVAC work at your house. Was it worth the price? Absolutely! With outside temps over 100 you need someone good and quick. Not cheap and next week. I called Saturday evening around 7 and used an AI assistant which scheduled me for Monday. Here it is Monday at 11am and I'm giving a review in a cool kitchen! 5 stars for sure!

Once again, Dragon Air Services comes through for me. I'm convinced this is the best A/C company in…read morethe world. So here was my situation last year and today. Last year, my thermostat kept turning off and back on. I called Dragon Air Services, and spoke to Dragon. He told me to check the little trip valve thing when your condensater line gets clogged. He asked "Are you handy?" 'Yep', "Okay figure out where that condensater line goes to and clean out the crud. Did it, Fixed the problem super easy. Fast forward to today. Same issue happened, so I got my stuff out and cleaned out the clog again; but the compressor wasn't starting back up. Dragon theorized on the phone that maybe the compressor was turning on off on off on off and overheated when the condensation line was clogged... So he instructed me (to save me an emergency call), to hook my hose up and flood the compressor with water for 10 minutes to help cool down the compressor. Long story short, my A/C is now back completely working. When I heard the compressor kick back on, I was like "NO WAY". These guys actually care about your A/C, and they're not out there trying to make a quick buck. I will call them when I have the BIG a/c problems. Dragon is probably one of the coolest people on the planet. You guys are awesome. They are so incredibly smart.

Had a fantastic experience with Dragon Air yesterday. Our AC went out the night before, and I…read morecalled at 8am. They called back within 10 minutes and set up an appointment. Got a call a little later that the tech could actually come earlier than I scheduled. He showed up as promised, was very professional and polite. He quickly diagnosed the problem (a dead capacitor), and fixed it within minutes. Fantastic experience top to bottom. I highly recommend them and will use them again.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

I had been working with Jason to order a new ac and heating system. I had researched the 5 best…read morecompanies and a lot of details about the systems and how it works. My home had a lot of challenges and Jason had all the time in the world to explain and answer all my questions and concerns. it was a great experience and I am very happy I chose to go with them.

My AC went out Saturday night so I made a yelp project and instantly got in touch with a lot of AC…read morebusinesses in the area. I chose Comfort Land because I related to who I communicated to and was able to establish good communication with them at a, albeit weird hour (Saturday night 9pm). The person I talked to, Will, was very upfront about the pricing. The price was 49$ for a diagnostic visit. I also asked if there was a cancellation fee in case the AC worked itself out, no cancellation fee, and he also recommended some YouTube sites to see if some of the basics could be ruled out on the costumer side. I appreciated that and after doing some price comparison with 2 other companies, one of which tried to upsell me on a yearly plan, I decided to go with Comfort Land. I confirmed the appointment time on Sunday and on Monday they came early afternoon. I was not here when they originally came and my husband interacted with them, he had a favorable opinion. I had done my own research that morning and realized that the problem was likely inside the house since the outside unit was spinning normally and the refrigerant line was cold, but nothing was blowing in my house so I thought it was likely a motor blower issue. they confirmed that they found that the motor blower was not working. they also said the auxillary drain pan was very rusted (like around 2-3 feet of rust on the pan) I like that they documented everything very well and showed and emailed us pictures of what they found in our attic. I felt very comfortable and confident that they were honest and did a good evaluation. They called and had a motor blower and new drain pan delivered from their storage facility and I think the two of them waited outside the house for like 90 minutes for it. I think they came around 1pm, and left around 5 pm after installing everything and left after they made sure the AC was working, including measuring the temperature that came from the AC. In regards to the pricing: It was 2600 to replace the motor and change the drain pan. I did a search on HVAC subreddit and it seemed like that price was reasonable. My husband and I are very grateful for their prompt service, their handwritten evaluation that not only evaluated the immediate problem, as well as overall health of the AC system we had and the degree of wear and tear on some of the other parts. I feel comfortable recommending this company to friends and other people. Please keep up the good work everyone!

Mr. Diaz was able to get my AC fixed the same day and his prices are very reasonable. I like using…read moresmall businesses versus commercial due to the personal service. I try to avoid commercial businesses, especially for home improvement due to the cost. Mr. Diaz was friendly, quick and efficient. I will be using him in the future. I'm very happy with the service.

Felix came out on Sunday even though he's been working for whole week…read more Felix did fantastic job on checking our AC fan and found that the AC capacitor failed to work. He replaced a new one and and AC works. Cool air right away. From 88 degree to 75 in 20 minutes.

Well I was so mad my appointments no body was showing up it was 97 in my house bought unit 3 years…read moreago then these to guys showed up they were so nice even though I was beyond. Mad they fixed the issue and stay to . Make sure it stayed working these guys Angle and simond were so professional i was so impressed they truely need a Adaboy turnd my anger into something special the AI person had me so so mad you need a real person to take care of you business appointments were so messed up AAA÷÷÷÷÷÷ GOES TO THEM BOTH ONE HAPPY CAMPER HERE

I would put zero stars but you can't do that and leave a review…read more Had these people out to fix our AC that went out. It was under warranty so the parts and labor were free but refrigerant was very expensive. So we were without AC for a week while waiting for what I can only assume in Texas summers is a pretty common part to go out. The tech did not mention that they could provide us with some window units at no cost. I found this out 2 days later when a person called me to update us on the status of the part they had to order for the repair. I told this person, "that would have been good to know 2 days ago before I rented some emergency cooling form a local company". I also had them out recently to do a very small plumbing repair. The plumber showed and did every he could to NOT help me out with the repair. This company used to be good until they sold out to a nationwide company. What a bunch of clowns. Never do any business with them. If my HVAC were not still under warranty I would never call on them again.