I highly recommend Pure Air--they did a phenomenal job and were so thorough! They offered a very…read morecompetitive price, especially considering they hand wipe each vent cover. We added on the sanitize option and were very pleased with the end result. They cleaned and vacuumed after they were done. If you need your ducts cleaned, definitely use Pure Air !

I contacted Pure Air Duct Cleaning based on strong recommendations and their reputation for…read moreexcellent service at a fair price--and they absolutely delivered. They responded quickly to my quote request, answered all my questions, and offered a very competitive price. They also texted ahead of arrival as requested and arrived exactly on time. The duct cleaning process was thorough and professional. They protected all work areas with plastic, removed and cleaned each vent cover, sanitized them, and carefully cleaned every duct. Once finished, they vacuumed and cleaned all work areas, leaving everything even cleaner than before they arrived. The entire house smelled fresh and clean. If you need your air ducts or dryer vents cleaned, I highly recommend Pure Air Duct Cleaning.

TLDR: Highly recommend. Entire process and experience was fantastic. Alfredo was A++++…read more We had a 9 year old HVAC that was dying in 2023 and called out numerous companies to quote and diagnose for possible repair. We had to deal with a lot of salesmen-y type of people that didn't feel honest. Quoting huge numbers and telling us our AC was definitely going to die any moment. Telling us we had to buy these huge expensive replacements. We knew it was going bad, but the experience we had with the greasy salesmen techs made us decide to wait for it to fail before trying again to find someone good. It finally failed May 2026. I did my research again and found this company. The reviews were great but I was still really nervous because of our last experience. Called them out, fully expecting to go through the process of calling multiple people before finding someone. However, Alfredo was immediately different from the others. He is such a kind and personable person. What a great first impression. If you are able to ask by name, I suggest ask for Alfredo. He arrived exactly on time, too. He didn't feel like a salesperson at all. He felt honest and genuine. He gave us all of our options. From repair to full and complete replacement and everything in between. He discussed with us the pros and cons of each option. It never felt like he was pushing us one way or the other. It felt like he just wanted us to have a working AC that worked for us, period. He also spoke equally to both my husband and I. Many technicians tend to only speak to my husband which is annoying since I take care of most of the home management. Previously we were told we had to do this super expensive option to keep our upstairs cool but Alfredo told us we likely didn't need it, and if we did, we could have it added later. I knew right away we didn't need to have anyone else come out. We chose them and they were able to install our new system same day. We left the house, and they were very respectful of our house while they were here alone. They cleaned up after themselves and locked the doors behind them. He said they would likely be done around 2am and they finished at exactly 1:59am! We had a Lego display on the wall that I'm guessing got bumped (I forgot to remove it before they arrived so that was my bad). Some pieces fell off and broke apart and they put them all on the table. I've knocked that thing off myself and finding those scattered pieces is annoying. No missing pieces at all. I was impressed by this small thing. Just another example of the care and thoughtfulness of the crew. The AC is incredible. I'm very happy so far with our choice in system and in who we picked to install it. I don't feel bamboozled or taken advantage of in any way. Highly recommend! Very glad I found them.

Fair, competent and reliable! We have used this company for…read moreseveral years and they get the work done, they are there until it is complete. The pricing is competitive if not lower than competition. Also they are a partner with LISD, the employees are active in community service.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

WARNING: This company was bought by Dunrite Heating and Air. Please read their reviews before…read morecalling this company.  I had a terrible experience with this company and was eventually forced to file a credit card dispute because I was charged for services that never got started. So the problem I wanted to get addressed was that the exhaust pipe from my attic furnace was collecting condensation and causing a leak. 1. Initial Visit: A technician came out to diagnose the issue. He said that the pipe had to be replaced due to rust and the cap had to be added to the roof end of the pipe because it was completely missing. He charged me $3000 for replacing two sets of pipes. I thought it was expensive but went through with the transaction because of the high reviews on yelp. 2. Failed Service: On the scheduled date, technicians arrived but refused to replace the pipe because my roof was "too steep." I was told they would reschedule with a crew equipped and willing to work on steep roofs. 3. No Follow-Up: The company never rescheduled this service. I tried calling them multiple times but the only response I got was that they would call me back. (the customer service rep was kind and responsive) Do not use this company if you want reliable service or basic communication.

Mark was very sweet and friendly giving me a quote for the entire HVAC system. But the pricing…read moredidn't work for me.

Excellent company that employs great folks. Tons of offerings. Would recommend to anyone.read more

Daniel was great he explained what had happened to my sink being stopped and was very professional.read more

Here is a polished, respectful, and well-organized version of your message. I preserved your voice,…read moregratitude, and heartfelt meaning while making it clearer, easier to read, and more professional. If you'd like it shorter, formatted as a Google review, or written in a different tone, I can revise it. Revised Version I would recommend Sunny Services to anyone looking for a company that truly strives to provide every customer with quality service, attention to detail, and professionalism. They take their time, they are thorough, and they make sure no question goes unanswered. I want to give a huge shout-out to everyone I spoke with--from the outstanding customer service representatives to the upper management team. They took the time to understand my situation as a disabled veteran who was exposed to Sarin nerve gas during the Iraq War. Because of that exposure, I now deal with cognitive and speech impairments, PTSD, and other challenges that affect me every minute of the day. I currently need a caregiver for eight hours each day to help me manage daily activities. Because of my cognitive challenges, I know I can be difficult at times. If I can't express what's on my mind right away, I lose my train of thought and become frustrated. This is something I struggle with daily. I want to sincerely apologize to the customer service representatives--who are the first point of contact and such an important part of the company--if I came across as unprofessional at any time. It was never intentional. Having worked in the insurance industry for most of my career, I understand how critical that first impression is. I always trained my own employees to greet patients with a smile, offer water or coffee, and make them feel welcome. Sunny Services does exactly that in their own way. Their team makes you feel cared for from the very first moment, always asking, "What can I do to make your day better?"--and they mean it. I have also been extremely impressed with their HVAC service work. I first used them when they offered a Home Depot promotion over the summer. I expected a quick job, but instead they took their time, performed a thorough diagnostic, and explained everything clearly. My father--who lives two hours away--happened to be visiting that day. He was amazed by their professionalism and the level of detail they provided. He had almost no questions because Sunny Services had already explained everything so well. I want to thank the entire Sunny Services team for their patience, professionalism, and kindness. I know I can be hard to work with at times due to my disabilities, and I truly appreciate how understanding you all were. Every day is a challenge for me, and I often feel frustrated that I'm not the same man I once was after serving my country--but your compassion meant more to me than you may realize. So thank you--each and every one of you. You made my day better even when I fear I may have made yours harder. Sunny Services deserves five stars for quality, professionalism, attention to detail, and outstanding customer care. From the customer service team to the technicians to the management team--you are the backbone of the company, and you are the reason I will continue to recommend Sunny Services to anyone in the DFW area. They offer the best prices around the DFW area you can never be anywhere you go anywhere that I've called in the past, but they beat depressed hands down in the quality of care and all the above that I have explained you will not go wrong with Sunny services so I highly recommend Sunny services over numerous companies. I've used throughout the years. You just can't go wrong. Thank you again for everything. -- A grateful veteran

Great service! Well priced and overall quality work. Will use them again in the future. Ben and…read moreJohn were amazing

Very professional technicians & have no complaints on their service or communication during* the…read moreprocess. We had our duct work cleaned and our chimney. I reached out to the technician and original contact two weeks after the service (we've changed air filters, house cleaned, etc) about the significant dust issues we were still having in our bedroom. No response from either person. Disappointing after paying $1500 and still struggling with the dust.. To note, the cleanup process was also rough after the service as there was dust and debris all over. Had to have house fully cleaned by a cleaner. Main complaint and reason for the 3 stars is the non-response after the job was completed.

We hadn't cleaned our ducts since we moved in 25 years ago. Several rooms weren't getting air flow…read more Bunnara and his family crew installed new ducts, new AC inlets and outlets and dampers to control air flow. We couldn't be more pleased with the work. They also added insulation at a reasonable price. We're ready for the summer heat! Jim and Julie C Frisco

Top quality, on time and attention to detail made for a great experience. I've told my friends…read moreabout my great experience.

It was very honest about the cost. Made it pretty clear that I wouldn't be able to get a level one…read morecleaning. Also explained what he was doing very well. I was pleased with the work. It seems like most of these guys sell you on $100 job and then come out and charge you more. At least he was honest about it.

Sam was great! He responded on here amazingly fast and I was on the schedule early. He did a free…read moreinspection and showed me things I could do myself to keep him from coming back. Pretty great of him to show people how to save money and take away some of his own business. He is not the cheapest price you will find, but he was fast, honest and will most likely save you money in the long run. Would definitely hire again.

I was very satisfied with their response as well as their service!…read more They came out just a few hours after my request and on a Sunday!!! I highly recommend them! Nathan was awesome!

Nathan did a very good job of cleaning the air ducts today at my home. The air flow is better in…read moreall the rooms now. Thank you again!