This is a shout out for Barb, Reno and Rod! Barb always goes above and beyond for my parents who…read morehave a cabin in Pierz, and is so patient and diligent towards my dad. We had an air flow issue over memorial weekend and Reno and Rod came out to do a service check when we thought we wouldn't get it handled until later in the month. Saved the fun family weekend time! Reno and Rod were both extremely kind and fast working, and took the time to slowly explain things to both of my parents. The Mayo family thanks you!!!!

From the owner: Valley Pools & Spas is recognized by customers as a leader in the In-ground swimming pools, Swim…read morespas, and Hot tub industry, serving Minnesota with stores located in Burnsville, Andover, and Brainerd. We have been honored to receive many awards for integrity, customer satisfaction, and quality work: Including the BBB Integrity award, BBB Circle of Winners Award, MN Best Gold award for #1 Swimming Pool & Hot Tub Store every year since they started in 2021, Angie's List Superior Service Award, The Aqua Hall of Fame, Governor's Service Award, numerous Readers' Choice Awards for #1 pool and hot tub stores, and many other awards in our industry.

Can't say enough good things about them! Customer service is amazing. Always there to help out…read morewith products, service, and/or just questions. Family owned and operated local business that truly cares about you. We have been calling on them for years for all our spa needs. They always deliver exceptional customer service and go above and beyond to make sure you are completely satisfied. Highly recommend giving them a call!

Great job with helping me. Haven't seen customer service like this in a long time. They helped me…read moreget set up with the right information even though I didn't buy a spa from them. They understand that with good customer service they will earn my business though other purchases. Great job guys and keep up the stellar work.

Knowledgeable staff! Helped me to save money on my hottub chemicals. It is now a year later and…read moretheir recommendations are still working!!

We purchased a hot tub from Lesley back in September of 2023. She and her staff have been amazing…read moreat helping us getting it up and running and supporting us through our first season with it. I don't have enough great things to say about Lesley as great customer service has been harder to come by these days and she has been the whole package! Thank you!!! We will definitely recommend Valley Pools and Spas and Andover!!

I first noticed Superior Sauna and Steam as we drove through Ashland on a trip to northern…read moreMinnesota. A few years later when we decided to include a sauna in our new house, after looking at a number of sources I opted to go with Superior Sauna -- and I'm glad I did and I recommend that you consider getting your sauna from them too. Once we decided on the size we wanted it was easy for my contractor to frame up the sauna room. We did find that the information for placing nailers (for bench supports in particular) was a bit ambiguous, but eventually we figured it out. When I finally installed the liner kit and all the components in the roughed in room, just about everything fit as expected. I placed my order online and the system worked fine. A design consultant called to verify that I understood exactly what I was ordering. She was also prompt in responding to a couple of emailed questions. The sauna kit arrived by common carrier sooner than expected (about 4 weeks after placing my order - your experience might differ). Offloading the kit was a bit of a challenge. The pallet was about an inch too large to slide from the lift gate to the bed of my pickup (your truck might be bigger or you can have the pallet dropped to the ground). Eventually we removed all the components from the pallet and loaded them on my truck -- which was actually OK since I had to transport everything to the building site and hand carry things into the building (your logistics may differ). I ordered a relatively small sauna (4'-6') and there is no way two people could off load it as a single unit. Add lift gate delivery or be prepared to break it down. These kits are truly DIY. I do a lot of projects but I am not a pro! I took my time, studied the instructions, and watched a bunch of videos illustrating techniques before each new step of the installation. If you don't have one, buy or rent a pneumatic brad nailer -- it's a must. One more caveat in regards to the door. Standard American rough door openings are 4.5" deep (drywall+stud+tongue and groove or, typically, + more drywall), as are standard American door jambs (4.5"). The jamb on the door provided was 3.5" so when installed flush with the bathroom wall the inside of the jamb was off by an inch from the sauna wall. I added a 1"x1" piece of unfinished wood molding (from a big box supplier) to fill the gap, then applied the door frame molding for a nice finished look. (See photos.) All that said, I am extremely happy with the finished product (see my photos) and I look forward to many years of sauna baths.

Great business in Ashland offering Sauna and hot tubs. This is the place to go! They even…read morespecialize in shipping Sauna kits wherever you need them. The place is meticulously clean and well organized. The staff is wonderful to interact with.

Move over PoolWerx (former Performance Pool & Spa), there is a new pool sheriff in town…read more First year, using their services and they have been great. Their prices are hard to beat and the service is absolutely stellar. Had them perform multiple services this year and they were very prompt with communication, scheduling and then getting the work done. I would highly recommend them anyone who owns a pool. P.S. - they have a weekly chemical program for which the cost is very comparable to essentially if you were buying chemicals from a store yourself!

From the owner: Sparkle Pool is a local, family-owned swimming pool and hot tub service serving the metro area. Our…read morestunning showroom is conveniently located, and our experienced staff is dedicated to providing our customers with the best products and services the industry has to offer. Looking to transform your backyard? We specialize in custom in-ground pools, from design to installation, as well as liner replacements, auto cover replacements, and essential pool maintenance and repair services to keep your pool in top shape. We also offer professional pool chemical service, ensuring your water stays balanced and safe all season long. We're also your go-to destination for hot tubs, featuring the luxurious Caldera Spas line. Whether you're in the market for a new spa, need hot tub repairs, or are looking for filters, covers, chemicals, and accessories, we have everything you need to keep your spa running smoothly. Beyond pools and hot tubs, we offer above-ground pools, swim spas, Polaris and Dolphin pool cleaners, pool toys, skimmer and pump baskets, and all the necessary chemical supplies to maintain crystal-clear water. No matter your backyard vision, our team is here to help make it a reality. Stop in today and let us create your perfect backyard paradise!

Kevin has been great to work with - he helped us patch our step and installed a new pump in a…read moretimely fashion. It is nice to see quality work in a world of indifference.

This is what our pool looks like after having Dolphin maintain it the summer of 20261read more

Update to owner responses! They charge 69 to come to you which I agreed too! Never did he schedule…read moreme hence why I never put a card down! Called me to yell at me about my review. Grow up and learn how to run a business... best of luck hope you make it! Worst customer service I've ever experience! DO NOT USE THEM! As many others have stated, I called to get a repair and was told that there was 8 calls ahead of me so they would called back the day before to get a credit card number to hold my spot. Was told Friday to early next week they would probably be coming which it's now Wednesday. No call and no answer! Waste of time.

Very unprofessional and rude. My appointment was cancelled twice. First for 'jury duty' and then…read more'family emergency'. When he finally came to property he looked around a little bit provided no useful information and then said I would be getting an invoice. I received a charge for $186. This was apparently an 'inspection fee'. I was not aware I'd be charged this and didn't receive any kind of inspection report. My understanding was that he came out to bid on pool repair job. This is the first negative customer review I have ever written. So frustrated with Chad and this company.

On time and very knowledgable.  He fixed my pool's heater and I will ask him back to install a…read morechlorinator.  I couldn't get my former pool guy to respond with an appointment, Pool Commander showed up the next day.

Troy, the owner of the company was able to fit us right in and was there the next day after asking…read morefor an appointment. He was friendly, professional, lot's of knowledge. We will hire him again in a heartbeat. Semper Fi

I went from May until the next January without an electric bill. The workers were very helpful and…read moreskilled.

Went with Next Energy Systems because it was recommended by a solar purchasing cooperative. I…read morethought they had done their due diligence when selecting the company. Poor customer service and communications. I have left messages and don't hear back for days. Poor work installation. This past year (2025) my inverter failed. The initial technician that came out, took pictures that were sent to the manufacturer. The manufacture determined that the unit wasn't installed correctly and denied my warranty claim, because the wiring and seals were not installed correctly. I did further research and discovered that the unit was in fact install incorrectly. While it has a waterproof cover the unit is not supposed to be installed in direct sunlight. The manufacturer explicitly states this in their installation instructions. The inverter was mounted so it faces directly south with a full southern sun exposure, which can 100-110+ degrees in summer. As I did my research, is learned that they weren't a certified installer for the inverter, from Fronius. Nor are they identified as certified by the panel manufacture, Silfab. They felt no obligation to stand behind their world. I had to pay to install a new inverter. We went 6 months of prime solar generation without solar, which cost a significant sum to pay for heating bills.