Excellent customer service! Melissa is friendly and took her time with us as new customers. My…read moredaughter was on her first pair of glasses and she made us feel at ease. Would definitely come by again. :)

My daughter went here and had a terrible experience. Very unprofessional; she was told they were…read moreopen until 4 on Saturdays, she went there at noon to pick up her glasses and they were closed. When she was finally able to pick them up, they used A PAPERTOWEL to clean her glasses. Anyone who has ever owned glasses knows you are not supposed to use paper towels to clean them. They also BENT her glasses without using a frame warmer, which could have caused them to break. They placed the glasses on the counter and said they were straight, meanwhile everyone knows it's not how they lay on the counter, it's how they sit on your face. We are trying to find the number to a corporate site to complain, but nothing comes up when you google them. DO NOT GO HERE. If you have Davis Vision insurance, you should go to Davis Vision/Visionworks on 112 - I wish we had known that sooner.

Had an excellent experience here after going to a place that was awful. The customer service at…read morethis facility is great and Dr. Dondiego is extremely personable and thorough. He does not rush through appointments, explains everything and will answer any questions. They also had a ton of selections for glasses and sunglasses. There is always someone to assist you and the staff is very knowledgeable. Going forward this will be my eye doctor and I will recommend them to others!

I purchased eyeglasses from a different vendor that was not local. I went to Smithtown Optical and…read moreasked if they would adjust the frames. Although very busy, they did so right away at no charge. Perfect fit now. The shop is somewhat tucked away so I frankly forget that it's there. However, after this excellent service, if I use a local shop again it will be this one.

John is the best! Takes all the time to make sure you are happy with your lenses and frames!…read moreI wouldn't go anywhere else!!

John is a good salesman, but not a good optician. Found out about a year and a few months later…read morethat the anti-reflective coating was coming off the inside of the lenses, but they were out of warranty. I've had glasses where the coating remained in good shape for 5+ years, but now these are unwearable after 2. Went to a new optician and then found out the frames were way too small, with the temples bowed way out as they reached my ears. At $800, the price paid was exorbitant in relation to the fitting and longevity/quality of the service. Never returning here.

My one year old needed glasses, and this place was recommended by the optometrists for the glasses…read morehe needed ( Dilli Dali) When I walked in I was greeted by Scott who was just awesome, his social skills and conversations was great, felt like I known him for a while. He was very patient while my son tried on several different frames. Finally found one that was perfect. The price was right and the turnaround time for the glasses was about a week. I went back a second time when my prescription changed and meet with someone else who was great as well. And once again about a week turnaround time and this was durning a holiday weekend so I assume it would be longer but it wasn't. This place has so many kids frame to chose from. You won't be disappointed

I've been going there since I was six years old...went through all kinds of glasses...good people,…read moregood service..If you are not 100% satisfied, they will work with you to get the glasses you want. No appt. necessary. They measure your eyes, go through your options. Talk to Paul, Scott, Sharon - all good people.

Amazing products and service! Patrice has done multiple glasses for our family and they are always…read moreperfect! Product selection is wonderful but it is the knowledge you go there for. Patrice knows how to properly fit glasses and her products last forever.

I came to Eyewear by Patrice after a bad experience with Warby Parker, where I paid for thin, glare…read morereducing lenses and although my Warby Parker frames were trendy and cute, the lenses still looked a little thick on Zoom and produced an awful glare. With my next pair of beautiful Dita frames I went to Eyewear by Patrice for lenses. The Crizal lenses that were created for my glasses were extremely thin (and these are large frames), practically no glare on Zoom and they photograph beautifully! I'm so happy!!!! She's extremely friendly and helpful and I didn't find her pushy just kind and curious. I will definitely go back with my next pair of glasses.

Cannot say enough good things about Dr Valle. I have double vision and she was able to correct my…read moreproblem with a prescription. Staff is also top notch.

The worst place I have ever been to. Had to do eye test twice. Had test for glasses and contacts…read more They gave me the glasses but told me we are not doing your lenses now.I sat in the chair about an hour getting fitted for contacts. Gave me the wrong glass frame. Didn't give me my union discount. Told me they would. Writing union. Amazing this place is not shut down.

I had an excellent experience. Friendly staff and Dr. Silverman did a thorough exam . He was…read morepatient and kind. They were very helpful from ordering my contacts, glasses and filling out my DMV paperwork. I would highly recommend.

Worst doctor ever! The secretary is rude. The place is dirty and not updated. The doctor complains…read moreabout everything and tries to sell you something that your insurance doesn't cover so he can make extra money.

I am pleased to be submitting a review for Dr. Berliner on behalf of my husband. The only doctor's…read morevisit he looks forward to is when he goes to see Dr. Berliner for checkups and to discuss his contact lenses. It is like visiting a friend who enjoys talking about what's going on in your life and also has interesting stories about the fascinating places he goes - I have even accompanied my hubby just because Dr. Berliner is so gregarious but also because he seems to care so much about his patients. Close attention is paid to his eye care and health in a comfortable environment. My husband always leaves feeling great about his progress and grateful for the advice Dr. Berliner offers. There is no question --- this is the Doctor to see. If only I needed glasses...

won't be returning, felt like a dollar sign on an assembly line. one person took care of the start,…read moredidn't talk at all, had me sit uncomfortably while doing three different eye exams, then I was passed onto the doctor, Horowitz I believe, who was nice enough but never gave me an opportunity to ask any questions, before i knew it, I was passed onto another assistant who finished my order, which was much more expensive than expected, with no explanation. They also did not find my eye insurance initially. If I give you my insurance card, wouldn't you maybe ask about that? Had the customer service been better, that would have been one thing, but it seemed to me that they just saw me as a dollar sign. They sent me two reminder emails about my appointment. Went to the appointment and the next day I got an email "sorry we missed you." Did they check to see if I went? Sorry to miss my payments? Well, check your records, because I went. won't be returning.