They came recommended by the dealership and Chris was the only one in the shop at the time. He…read moreclosed up and came right away to my location. He was very friendly and professional. If I'm ever broken down on the side of the road this is who I'm m calling. Thank you!

Always on time, always pick up and deliver when they say. We have been using these guys for years…read moreand they never dissappoint.

Took my vehicle there for an inspection and got way more than what I thought I would. They are…read morefriendly, professional and the price was great. They know their job and take pride in it. The icing on the cake for me is they will hold a conversation with you and talk to you about your car without trying to talk down to you or trying to fast talk you into a bunch of unnecessary stuff for your vehicle. I would recommend them for anyone needing car repairs or inspections done on their vehicles. They will give it to you honest and that's not easy to find in the auto industry.

My son, 600 miles from home with exhaust problems. He found this shop. The car was put on the…read morelift and the mechanic called me directly. Explained the problem and repairs suggested were 100% in line with what I would have done. Parts were ordered and the car taken back to the shop. Repairs brilliantly done at a fair price. Would not hesitate to refer to this shop. The patience spent with the customer and repair knowledge were wonderful. I wish I had a repair shop like this in my back yard.

I've used this service center several times of the last few years and I have found it the absolute…read morebest service center I've visit in decades. Let's face it we all need that service center you can trust. They have never attempted to up sell me on anything and they have never pushed a repair onto me. I've quested their repairs and have never had to go back for adjustment or the work not done correctly the first time. Since using them as a repair center for several repairs and having great dealings - I decided to begin using them as my go to for state inspections as well. As for cost - again I've never had them up sell me on anything and feel the costs that I've paid for repairs have been fair and most likely less then a dealership. I highly recommend this center for your car needs.

This is the second vehicle I brought in to this shop. I was convinced my 2016 ATS need major tranny…read morework. "Bo" explained that a water / coolant leak into my computer was causing a misfire that felt exactly like a tranny shudder! He was right! If I could give this shop, a higher grade, I would. Honest, excellent technically, and if you have extended coverage, they will honor it. FANTASTIC TO WORK WITH. G. P. T.

My uncle and I have been trying to get a simple yes or no on a simple timing belt job on a miata…read more As it's not a Lambo or a Mercedes or beamer, I simple yes or no we will or we will not do the job will suffice. Several weeks have gone by. And Corey have not given any answer to communication is absolutely effing horrible. That being said this is completely contrary to things I have heard about the shop which are otherwise good. It only takes my first experience of absolutely no communication after I have been up there several times face to face with Ed politely my uncle has even been up there face to face with him we cannot get an audience with Corey there is absolutely no communication oh how frustrating. Needless to say they will not be doing the work nor will they be doing any work of mine or any other family members if I can help it or friends from here on out. Everyone I know will know about this. A simple yes or no get off your ass and talk to people. I furthermore would invite Mr start to call me himself Ed has my number up front he will know the vehicle that you're talking about. This is an absolute disgrace

worse shop I have ever been to ..not professional rude as Mechanics and don't know how to talk to…read morepeople kept my car my vehicle for three weeks. I had to pick it up and take it somewhere else. No one should ever take the vehicle to them if they want to fix.

I hate to leave this review because I've been coming to Clarks Auto in Prince George for about 5…read moreyears, but my recent experience was unacceptable. After my vehicle was serviced, my seat came back damaged and pulled apart near the controls. The damage was NOT there before my appointment. I contacted the shop multiple times trying to speak with the manager, but my calls were never returned. Instead of trying to resolve the issue professionally, the receptionist accused me of causing the damage myself. As a long-time customer, I expected much better customer service and accountability. This situation also reminded me of previous concerns about pricing. For example, charging around $60 to replace a basic air filter that costs about $10 and takes only minutes to install felt excessive. Very disappointed with how this was handled. I simply wanted honesty, professionalism, and responsibility taken for the damage done to my vehicle. And please do not respond to this review acting concerned now. You had plenty of time to contact me and resolve this issue properly. You have my number -- call it.

Our church is helping a homeless young lady who was in an car accident a few weeks past. Her car…read morewas towed to this establishment. Just for them to keep her things and car. She doesn't have 1100.00 to get her truck out. The owner told her to bring him 150.00 he would allow her to get her stuff, but she had to forfeit the truck to them!!!! She went to pay the 150.00 today and they slammed the door in her face. They dont close until 430 she showed up alittle after 415. They closed the doors early today... shut them right on her. I still cannot believe what I witnessed today. The devil is at work. I pray they have it in there heart to give this child het things, and so one better and give her the car... She was living in it at times. If it was there kid would they do the same i think not!

Great customer service very helpful accurate an affordable very rare find in this day an age…read moreminimal waiting times comfortable waiting area very delightful conversation an full.detail on what to expect from the current vehicle amazing customer service for the business

DO NOT TRUST. DOES NOT PAY…read more Aaron brought us two hydraulic cylinders for repair. As with every customer we explain we charge an inspection fee if we do not repair the cylinders. When we called to request payment he said he wasnt responsible and hung up on me.