great service. Jose and Brian worked nonstop all day! Did a great job! They laid down plastic and…read morewore booties to protect our floors.

Zach and Adam came today to install a new hose from the gas outlet on our patio to our grill. Both…read moreoff these gentlemen were extremely professional, courteous and thoughtful. They we're a pleasure having them do work in our home. Thank you.

I had Rudy Cools replace my AC systems on my house. Aside from feeling a sense of trustworthiness…read morefrom them, I also had other comps so I know they were fair. When they came and did the work they were extremely careful in the house and my kids thought their guys were fantastic. Since having them install, Mark has come out to perform our service maintenance and he's been fantastic. He's very knowledgeable and reliable. I'd say that overall, I feel their trustworthy, responsive and reliable. Great company.

I highly recommend you go elsewhere for your services. Just like some of the other reviews imply,…read morethis company is more concerned with their bottom line than making sure customers are helped and satisfied with their services. While most companies offer a warranty with their work (especially after getiing a whole new HVAC system installed), this company does not stand by their work. First time I have ever encountered a "licensed" company that could not answer questions about the duct work and the problem that was happening after they installed the new system. Worst of all, they will tell you they can come back out and look at the issue via the phone (even though it has not been a year since installation) but will only tell you after arriving there will be a service charge. And do NOT expect a return call if you leave voicemails asking for an explanation.

I requested a warranty repair for a unit Patterson installed several months prior. Cody personally…read morehandled the repair issue. He showed up when he said he would, gave me multiple options to choose from, and performed the work very timely. This was a great experience.

We use Patterson several years ago and bought new system. During this transaction they ruined the…read morecarpet and due to them saying carpet was old they didn't want to do anything. I told them no problem, I even cleaned up all the mess. We have since moved after buying a new home and needing heating and air yearly maintenance we definitely did not consider calling Patterson.

This small hvac business was the most honest , reliable, professional and trustworthy company I…read morehave ever encountered as a home owner. Chris never told me he was the owner came in super professional , honest and really was trying to repair my unit to give me time to purchase a new one. Once we realized it was beyond repair he quoted me more than 1/2 off what a well known you get tired of your commercials every night gave me. On the day of installation Kyle and Tyler were on it and it was a hot day. They were here all day and did not leave till they felt the cold air flowing thru all the ducts. Elite Hvac will forever have a client in me with any homes I own. And I will be referred to all my family and friends.

Chris and his team are responsive, polite, neat and reasonable. I would use them again and highly…read morerecommend them.

Had the most amazing experience with Formula Air HVAC. Tiago was our HVAC tech and when I say this…read moreman came through, he really did. He quickly located a motor and fan blades for the AC and was on site to make the repair within 1 day. One day. He was a professional and so kind. His aim was to please the customer and boy did he. I'm so happy my tenants now have a home that is cool, the AC is working and everyone is happy. 5 stars to Formula Air. I will use Formula Air for any future HVAC needs on my primary residence and all of my rental properties. So happy.

Nick B. Was Fabulous!! What a Great Guy (just like Scott - real great!)…read more I am very happy today to have Nick in my house working on the AC!! Very Polite!! Great Temperament!! Quick Worker!! I can tell he's smart too. Excellent Young Guy with a tremendous future ahead for him. You're lucky to have him & Scott on your team. I will always use you guys as long as CHOICE WARRANTY Keeps you!! Thanks for sending Nick to our house. Dennis & Kristy Rusch.

My leasing company hired them to install a French drain in my backyard and they didn't install a…read moreproper drain. My yard looks like absolute crap. Now they have to hire someone else to redo all of this and I'm annoyed!

They couldn't have picked a better name. This business will always be my first choice. My AC went…read moreout last night. I have 3 kids and all of our bedroom temps were inching toward 90 degrees. I called a few companies to cast a wide net and the ONLY company to respond was First Choice. Alex was able to come out and diagnose/ fix my problem very quickly. I am so grateful and will recommend this business to everyone!

I have had both commercial and residential systems installed and serviced by the Ross & Witmer…read moreteam. I am very pleased with their promptness, knowledge of their technicians, communication and follow up noting they are a third generation family owned Charlotte company. They care about their community and I would not consider using any other HVAC company for all our needs.

Michael showed up on time today and did a great job. He communicated with me every step of the way…read more Michael examined my three systems and repaired a defective part. I am pleased with his work.

I could not possibly begin to accurately describe my satisfaction with Adams HVAC. The salesman…read more(Auston) was sharp and knowledgeable regarding all things air conditioning systems and needs. The team that came out for the installation could not have been any better. Adrian, Mike, Wilmer and Carlos were all very polite, hard working and individually very skilled in the process. They were very quiet and definitely very tidy. I can't find one thing that I would not be satisfied with regarding the installation. Adrian was very helpful and understanding. He knows his stuff! I would recommend Adams HVAC again and again. I have had business with them since approximately 1992. I wouldn't wish homeowners having their AC units go down, but if they need to be replaced, call Adams.

This company is a complete fraud. They upsell options such as Zoning which was sold to us by "…read moreMarco Ferreira" for $1300 and it never worked. So this Zoning option upsold by the so called Comfort specialist Marco was a complete money grab and it was like throwing down money down the drain and into the coffers of John Adams. The extra work and the delay in installation was because of change in furnace a decision made by Adams based on non availability of the agreed upon unit at the time of install and the lack of accurate measurements by their comfort specialist - Marco-- all of which was their fault. They could have pre ordered the agreed upon unit or measured the attic space correctly. Somehow Adams takes pride in extra work they did which was a direct result of their own incompetence and lack of due diligence before the installation. I was never happy with the delay and was livid during installation and had expressed my frustration to Marco and installation team and even spoke with the service manager and expressed my displeasure the day of the installation as we had to sleep in the home without a functioning AC . So Adams and their installation team could not fit the unit in the attic space since they didn't know how much space was required for the unit and who was responsible for measuring the Attic space prior to install - one MARCO FERREIRA !! This is like the left hand doesn't know what the right hand was doing.. If Marco had measured the Attic space correctly than the delay would have not happened and also there was no need to reconfigure the attic space and extra work Adams seems to take a misplaced sense of pride.. So you don't do the due diligence and prep work and that causes the delay and result in doing the extra work and customer not having a functioning AC overnight and somehow the business takes pride in this botched installation.. Bravo !! So Marco or team who is responding to the review conveniently leaves out the detail about not measuring correctly the attic space and prep work that could have prevented the extra work and delay all of which was their own fault and doing... They also overcharge way more than average price for their service contracts and find certain parts such as Air Switches etc that needs to be replaced and overcharge for the installation. I will not recommend this business to anyone in Charlotte as there are plenty of honest HVAC providers out there.