After months of comparison shopping, trying samples, and changing our minds, we decided to pull the…read moretrigger on new manufactured hardwood flooring from VM Flooring. Jack and Chad were incredibly patient and helpful as we considered our options and settled on the flooring we ultimately selected. Jack even came and remeasured our floors after we decided to install a mix of straight planks and herringbone. We considered a few vendors but VM Flooring had the best selection, a fair price, and we felt very comfortable with their service. The finished floors are absolutely beautiful. The installers did amazing work, were very courteous, and went the extra mile to make everything perfect. We are really happy with the results and would definitely recommend VM Flooring to anyone considering new floors for their home.

Great experience. On time, stuck to the original estimate, and did a professional job.read more

Had a really good experience with Elephant Floors…read more From the start, they were easy to communicate with and helped me choose the right materials without trying to upsell anything. They explained everything clearly, which I appreciated. The work turned out great clean, even, and you can tell they know what they're doing. Everything was finished on time, no delays or surprises. The crew was respectful and kept everything clean, which definitely matters. Overall, a solid company. I'd definitely recommend them if you're looking to get your flooring done.

We used Elephant Floors in 2020 - Recently started working on a new project, went to look them up…read moreto use again. Realized we never left a review! They did a phenomenal job. Floors were pre-finished bamboo installed by the previous owner - badly. They had nail holes, gaps, etc.. Thankfully, they were solid wood. The Elephant Floors team was able to sand them and fill the holes and gaps, and they looked awesome after refinishing! They also replaced all the trim afterwards with white painted pine (per request.) Completely happy - price was competitive, quality great. Will totally use them again in the future!

I hired PKS Interiors to replace a large Traverse string curtain rod. Even before the service, I…read morewas impressed with their responsiveness and professionalism. I also liked their convenient, seamless online billing. Two days after I placed the order, the installer arrived on time and completed the job masterfully and meticulously. They are honest, professional, and competent. I am delighted with the outstanding service.

The video shows how my blind has delaminated. And instead of asking Hunter Douglas to repair it PkS…read morechooses to humiliate me by calling me dishonest and uses my profession to vent out their anger. Delamination is covered under warranty irrespective of there being a tear on the other side unless they just need some lame excuse not to cover it.

We had an amazing experience from start to finish! We needed to update our old floors and chose a…read morebeautiful white oak hardwood to match our kitchen cabinets. Our sales consultant, Diana, was incredibly patient and helped us compare multiple options without any pressure. The installation crew arrived right on time, worked efficiently, and left the house spotless. They paid close attention to the transitions between rooms and the baseboards look seamless. The communication was excellent throughout the entire process--they finished the project right on schedule and stuck strictly to the initial estimate. If you want high-quality flooring and a stress-free project, I highly recommend asking for Diana the store manager.

This is one of the worst stores I've ever shopped at. The warehouse employee, Luis, treats…read morecustomers with complete disrespect. He takes no responsibility for problems, has an arrogant attitude, and provides terrible customer service. If you value being treated professionally and respectfully, I strongly recommend taking your business elsewhere and finding a store that actually cares about its customers.

We are extremely happy with our new floors! From the initial consultation with Aram to the final…read moreinstallation, the entire process was smooth and professional. Arkadi is reliable, hardworking, and truly cares about delivering high-quality work. He was easy to work with, answered all of our questions, and made the entire experience stress-free. Thank you Aram, Arkadi and your team for transforming our home--we absolutely love the results! You guys are very professional , friendly, and paid great attention to all the details. They kept the work area clean, communicated clearly throughout the project, and delivered beautiful results. The craftsmanship is outstanding, and our home looks amazing. We would highly recommend them to anyone looking for quality flooring services.

This is my second time to get Services from 1st floor. Their service is professional and gave us…read moregood suggestions. Also the final results look good. The price is reasonable.

Bill and his team provided over and above service ! Following an excellent and beautiful hardwood…read moreflooring replacement, they responded to a water leak call that wasn't their doing and pitched in to find the problem and help us dry and clean. WOW! if you want quality AND excellent service, these are the people to call!

If you're looking for poor customer service and a company that cherry picks their customers, choose…read morecarpet works! Once Matt came to assess the carpet, he invited me to come to the warehouse to review the selection- we couldn't find a time? It is open by appointment only , yet once I suggested a time he reported that it was closed and that he would drop off samples for me. No show. If you have one room to carpet, save yourself the time and look elsewhere.

Suren and the Sweet Hardwood Floors crew were incredible to work with. We had them replace the…read moreflooring in the entire home, as well as update the railing and stairs. Suren came out for an estimate and gave a complete quote within a day. His pricing is very fair and he is crew started the job almost immediately. There were some issues found with the existing flooring which needed our input, but Sure was communicative the whole way. He also came out one last time and identified a few minor things that his crew came out to fix, even without our input! We would happily work with Sweet Hardwood Floors in the future and would whole heartily recommend Suren and his crew to anyone.

We had a great experience with Sweet Hardwood Floors from start to finish. The team was…read moreprofessional, punctual, and very easy to work with throughout the entire process. The quality of the work really shows--they paid attention to every detail and made sure everything was done right. A special thank you to Suren, who did an excellent job managing the project. He was very knowledgeable, responsive, and detail-oriented, making sure everything came out exactly as expected. You can tell he takes pride in his work. Overall, we're extremely happy with the results and would highly recommend Sweet Hardwood Floors to anyone looking for high-quality craftsmanship and reliable service.

Jeff is great to work with.Great work and communication. On schedule with an awesome crew. Very…read morehelpful. We highly recommend

Jeff provided exceptional customer service and did a great job with the install of my new hardwood…read morefloors. He was even able to find the brand I wanted, at a lower cost, than the flooring stores in San Carlos.

I had used Roy for laying out hardwood flooring in my dining room and part of my hallway back in…read more2021; I just forgot to review. Had a very good experience with him and the team. They were prompt, came and laid down the wood to let it acclimate to the room and then installed it well. 5 years later, the flooring still looks great. Thanks Roy and team.

Roy's crew installed new flooring into our new studio. It looks just awesome. An excellent job…read morewell done all around. We couldn't be happier. Pricing was a great value for work performed. We intend to use them again in our home. I recommend them wholeheartedly.

Moises and his team was perceptive, detail-oriented and customer-focused on the entire project I…read moredid with them for raising and SPC flooring of my sunken floor of the family room - a common problem in the Bay Area homes. Most importantly, they did not try to force me into their plan and instead customized the project per my actual need. They were clearly and evidently caring about the quality of the job they were doing, and took pride in doing a great job with the flooring workmanship and making sure the quality of their job was top-notch. Moises also guided me to better quality material than found at big-box retailers, for longevity of the work done. The quality and value of the work and customer-focus was terrific.

We were extremely pleased with the way Moises and team did our homes flooring. They helped remove…read moreold carpet and tile and replace it with SPC flooring very quickly. He also took care of removing-framing the staircase with matching color. I would definitely recommend Moises for any flooring or staircase related work.