Previously had a good experience but that changed when they decided to close for a week without any…read moreprior notice to patients waiting for glasses or needing help. They have a pair of my glasses (frames that I provided) and they're not returning calls or opening the doors. Additionally, a pair I picked up last week were made wrong and I haven't been able to get the issue addressed. This issue cost me a lot of money because I had to go to a new provider and get my glasses made there until this operation reopens their doors. It would be one thing if patients were notified in advance and still chose to do business with them but that's not the case. I will never do business with this establishment based on their disregard for patients and terrible customer service.

I am a patient here and just recently had my annual appointment and was given trial contacts and…read moretold to call to order. Well I called on Saturday and today but apparently they are closed this week with absolutely ZERO warning to patients or communication. I am out of contacts and need them for a vacation and Bocaview staff is nowhere to be found with no prior warning. Will start looking for an alternative office moving forward. I find it hilarious that I called 3 times and left a message with the call center for a callback to atleast provide me with my prescription so I can order my contacts elsewhere and still no reply. Yet the business has the time to respond on my Google review instead of actually helping me. What a joke.

Visual Eyes recently reopened after engaging in a total renovation and expansion of its flagship…read morestore in Mizner Park, where they have been since 1987. The new look is stunning. They have used 3 basic colors - white, white, and white. And the look is clean modern and allows all the frames on display to pop! See pics. And now to a point which a few reviewers on Yelp and Google mentioned. And it has to do with attitude of the staff. From my own observation it appears that some sales representatives (they may have a fancy name but let's be honest, their primary role is to close sales of frames and lens) may be a bit ATTITUDINAL. So it's critical that you connect with a person that is a good fit for you. I was fortunate to connect with DAVID COSTA, and after several visits to the store and discussions on the phone, I am appreciative that we connected. David is a consummate professional. He knows the technical aspects of fitting someone for lens, and exudes confidence when he "marks" lens for the proper placement on your eyes/ face. Most importantly, his attitude was a great fit for me. He appreciated my unique sense of humor. Followed my endless chatter. And he was calm, patient and willing to spend as much time as needed to show me and my husband dozens of frames, respectfully. He is well spoken, clearly well educated, and a sharp dresser, without overdoing it. His vibe allowed us to select new frames and lens for each of us, replacement new lens in a pair of sunglasses, and new lens in my existing frame. A healthy sale, at least by my budget. The depth and quality of the frames is impressive. Many foreign designed and manufactured. A treat to look through them. So if you're looking for high quality merchandise and extraordinary service, come here and ask for DAVID COSTA.

Let me start by saying that I love the sales associates here - especially Patricia. She was…read moreincredibly kind, patient and helpful in helping me find a new pair of glasses. I also had a good experience with Giselle, the doctor, for my exam. My qualms are solely with the front desk staff. Specifically a heavier set brunette woman who sits at the computer closest to the wall. She can't even be bothered to look up from her computer screen to greet or speak with incoming customers - even when they direct questions to her. She is exceptionally rude and quite frankly, if I didn't have such a great experience with Patricia and Giselle, I'd never come back. This is a luxury eyewear store so I expected to be treated as such. Especially since I dropped over $840 on a pair of glasses here, after insurance. I work in the customer service industry and have for the last 13 years and as a manager, I'd want to address this behavior immediately so that it doesn't deter business. It takes very little to look up from a computer to greet and make eye contact with paying customers who are needing support. Knowing that Visual Eyes has another location in Delray, I may consider going there to see if the front desk staff has basic customer service skills before I find a new optometrist.

I had such a wonderful experience at Eye Catchers Optique! Jeff was incredibly kind and welcoming,…read moreand Jamie was amazing at helping me find the perfect pair of glasses. She picked a frame I never would have chosen for myself, and I absolutely love them. Her eye for style is incredible. Dr. Joann Pham was also fantastic -- very thorough, patient, and genuinely kind during my exam. I struggled quite a bit learning how to put my contacts in (it honestly took dozens of tries), and she was so patient, encouraging, and understanding the entire time. She never made me feel rushed or embarrassed, which I really appreciated. The whole experience felt personal and unrushed, which is rare these days. Another huge bonus: they were able to put my prescription into my glasses in under 20 minutes, which honestly blew me away. They also gave me a 10 day free trial to try with my contacts. If you want expert help, beautiful frames, and truly personalized service, this is the place to go in Boca. Highly recommend!!!

I've been coming here for years and they are consistently kind helpful and do a great job. Even…read morerepairs for sunglasses and new polarized lenses! So grateful bc I love my glasses and when you find a good frame you found a good thing that is hard to replace, so just replace the lenses

Extremely dissatisfied with customer service since the store was acquired by the new owners, they…read morewill not honor extended warranty that was purchased on lenses that was still valid. I do not recommend this business

Dr Dominic, was very knowledgeable, lost a contact in my eye, that was folded in half, he found it…read more I wouldn't have been able to find it on my own. Will go back to him! Staff is very nice. Clean office, it's nice.

Great service, recommend. Staff is friendly, attentive and knowledgeable. They answer questions and…read moreare not rushing you out the door.

Thought I'd make an appointment for my annual eye exam at Earth Vision on Earth Day this week. The…read moreoffice is conveniently located on Federal Hwy in Boca Raton in the Melting Pot Plaza. I was warmly greeted by the receptionist, and then the technician who went over my paperwork and started the process for Dr P. who was quick to come and do my annual examination. He did all the proper steps as expected, and offered me some help if glasses were desired. Pleasant and professional office with a nice comfy waiting area and frame shopping area as well. Honest office who doesn't push anything on you that you don't want or need. I recommend Dr P. for your eye health and vision care needs.

Nice little small eye care place. Woman who did initial exam was nice and so was Dr Sheiner. The…read morewoman who checked me out was nice as well. The glasses were pretty expensive but maybe that is just my not great eye insurance, probably not their fault.

Doctor is nice, but the staff is rude and lacks basic customer service skills. Especially the woman…read moreat the front desk. She will look you down every time you have a question. Exams are quick, more like routine visits instead of addressing issues.

Dear Dr. Cohen and the entire team at Cohen Laser and Vision Center,…read moreI am writing this letter with deep gratitude and the immense satisfaction of someone who has regained a sense of freedom I thought was long gone. After undergoing LASIK refractive surgery at your clinic, I can confidently say it has been one of the most life-changing decisions I have ever made. From my very first consultation, I knew I was in the best possible hands. It is natural to feel a bit of nerves when it comes to eye surgery, but your team's professionalism, warmth, and transparency immediately put me at ease. Thank you for taking the time to explain every technical detail, answering all my questions with patience, and providing the peace of mind I needed to move forward. The Precision of the Procedure: The surgery was incredibly fast and efficient. It is clear that you utilize world-class technology combined with elite surgical skill. I was prepared for some level of discomfort, but to my surprise, the entire process was painless, and my recovery has been remarkably smooth and trouble-free. Every staff member treated me with genuine care, focusing not just on the clinical results, but on my comfort as a patient. Waking up today and seeing the world in perfect clarity without reaching for my glasses is a feeling I cannot adequately describe. Thank you for restoring my daily comfort and for the impeccable standards you maintain at your practice. I will not hesitate to recommend Cohen Laser and Vision Center to anyone seeking excellence in vision care. You are a true example of how medical expertise and human compassion should go hand in hand. With my sincerest thanks, Raycel Pupo

It is so hard to find great doctors in Florida, so I though I need to share…read more. They are very knowledgeable, kind they will help you whatever is the issue.. I had a great experience with the doctor, I saw the lady, highly recommend them!

This office is top notch. Dr. Solomon is the best around and Toby and the other staff have always…read morebeen extremely kind, helpful and friendly.

BEWARE they do not abide by HIPAA laws. Just received mail that has another patient's private…read moreinformation and diagnosis. Also, glasses (expensive!) are completely wrong prescription - verified by Bascom Palmer.

We've been seeing him (no pun intended) since we moved to Florida 9 years ago. I find Dr. Glass's…read moreexams very thorough and complete. He makes a point of asking for and fully answering all questions. I buy contact lenses online using the prescription from Dr. Glass and usually save significant money. When We need new glasses I use the optician in Dr. Glass's office - Bob has done a great job and is very patient as my wife goes through the process of selecting a frame.

Wow another great job with my Versace prescriptions glasses this is my fifth pair done by Elios…read moreoptical, thank Annie for all your attention and professionalism every time that Ive been there looking for help, you are the best Annie blessings

I spent over $500 at Elios Optical's Flagler location on an eye exam, designer frames, and lenses…read more When I called with a simple question about my PD measurement, I was met with attitude, disrespect, and absolutely no effort to provide a solution. The person I spoke with, who appeared to be the doctor, repeatedly raised his voice, spoke over me, and would not allow me to explain my concern. Consider taking your money somewhere that values its customers and treats them with respect. Based on my experience, once the sale was made, customer service was no longer a priority.