I started going to this establishment a couple of years ago because I was looking for more of a personal touch. Most vision centers or Optometrist offices felt impersonal to me and when it is time for them to sell you a pair of frames they want to pawn you off to the sales associate to show you the most expensive and in style frames you can get. Not only are they personable at Tom Stevens Optical but they sell different types of frames to fit your individual character and face. Craig is always insightful and Isabel never turns down a project to help fix broken frames. I stepped on my frame, and they were mangled but she used her time and patience to mend them back to brand new. Don't forget to stop by and take a look at the frames at an affordable price. I have a small face, my own style, and I am very picky. Craig made it a point take out his special box of frames just for me, where I found some frames that I really grew attached to. There is an Optometrist on site if you are interested. I am very grateful. Thank you read more

Best eye glasses ever. I'm 70 years old and have had glasses since my 20's. Best service, great quality frames. Great value. Made my life better. read more

I've been going here for 24 years! Craig the owner is always phenomenal in terms of helping with glasses and contact orders. You won't find a better selection of glasses or a nicer guy! Highly recommend! read more

The owner is very honest and the customer service is excellent and the quality of all frames is very good. I highly recommend this optical. They take the time to examine your vision and explain with detail everything you need to know. read more

I am so disappointed, it hurts to write this because I tough I was in a good place. Unfortunately I have had the wrong prescription for almost 4 years ! It has caused some inflammation to my never and caused my eye to be drippy. We tough it was allergies and for a whole year I went to different doctors did an MRI to make sure it wasn't something serious. Just to find out it was the wrong prescription. If you notice in this office they don't have the machines to check your eye for deseases or to measure ur eyes. I measure 3.5 and I had a 5.2 for so many years ! My mom,sister, and grandma came here because of me and they all had the same problem! That's when we noticed the issue! Now I have to see a specialist to make sure my nerve is not damaged ! Thank you ! read more

Great care and service and spend a lot of time discussing your options. My wife and I have been going there for years and continue to do so.

Best optical shop, ask for Craig and Elizabeth they are the best in the business. They have all the modern frames and lenses. Also great Doctors for eye exams. Highly recommended! read more

My eyeglass frames broke and he was able to find matching frames that fit my lenses had a very fair price I will be back when I get my new pair very informative of all the new technologies out there for lenses can highly recommend them read more

Mine is a tough prescription to fill, with 12 eye surgeries under my belt. Punctured cornea, scar tissue, etc. Thanks to Dr. Mitchell Marder and his skills, I see better today than I have in years. I'm amazed!! Also great selection of frames and friendly, seriously knowledgeable staff, fast turn around. I'm going back for sunglasses today! read more

Great place and kind staff! Koodos to Isabella and Alice for the great help on finding the right pair of glasses to fit perfectly! They have a huge selection of designer frames too!!! I just bought a second pair of frames on sale at a great price 1/2 off! Check them out you won't be sorry! read more

I always get the best service here, everyone is so friendly and patient. I could not imagine going anywhere else.

This is the best place to get your eye exam and purchase your eyeglasses. The assortment of frames is terrific. Whether you are looking for that "Hollywood vibe" or a more conservative look you'll find it here. The prices are great and you usually get your glasses very fast. The staff is very patient and experienced and Craig always makes good suggestions regarding your individual needs. read more

Great place for eyewear. Immense selection of frames. It makes your choice very difficult. Always busy which is great for them. read more

I had the best experience here today. Everyone was extremely kind, helpful and great at what they do. I felt like they really care about their customers. I'm so glad to find a nice place for my eye care needs that hasn't been bought out by a corporation. read more

There are many places you might go for optical needs. Some might even charge less, although you ALWAYS get what you pay for! However, the BEST is Tom Stevens Optical in Coconut Creek. Owner Craig and his staff are knowledgeable, trustworthy and totally professional. Craig will never up sell you and listens to your needs. For me, he's personally repaired glasses, fixed glasses and offered honest prices on optical products. Unlike "big box" optical outlets, Craig will be there today, tomorrow and next year to provide for your optical needs. He gets to know you as a person, not just a set of eyeballs! If there were a higher rating than 5, he would deservingly get it! read more

My family recommended this business to me and from the moment I walked in the store I felt extremely welcomed. The staff is extremely friendly and will make sure all your questions and concerns are taken care of! The owner puts customer satisfaction first and I have had a wonderful experience with them! Go check it out, you will not be disappointed!! read more

There is no better place in Broward County to buy glasses from. They have a great selection and Craig helped me pick a pair that looked good on my hard to please face. I love the personalize service and the feeling of friendship when I shop there. Wouldn't go anywhere else for glasses!!! read more

I rarely provide feedback on a retailer, but Tom Stevens Optical exceeded my expectations now 3 years in a row. At my age 69, I thought I was stuck with my declining visibility, until my last pair of glasses. I was offered a state-of-the-art digital by Craig, the manager, is extremely knowledgeable about industry trends. My new pair has expanded my peripheral vision with amazing clarity. Worth every penny. Style, Tom Stevens Optical has surrounded itself brands such as Maui Jim's, with a huge variety of frames. Customer service, is amazing. Finally a retailer who has your back, from a scratched lens, to broken frames, these guys will take care of you. HIGHLY RECOMMENDED. $$$ read more

I have come Tom Stevens after moving to coconut creek 10 years ago and have never stopped! Recently I have had a serious health issue which has affected my eye sight. Craig and team have been extremely supportive as my eye sight has been changing weekly. Great glasses along with personal concern for me I will not be going any where else and recommend Craig and team to all my friends. read more

I am a very satisfied customer! Purchased new progressive lenses for my Oakley sun glasses and returned them after a week of trying to adjust to them. Met with Dr Craig as he was closing for the day and he insisted that I come in although it was 15 minutes past his closing. He remeasured and suggested that I try a different manufacturer of the lenses. I received my new lenses within a week and they have been working exceptionally well. Dr. Craig is a hands on owner, very thorough, fair, with great customer service skills. I would strongly recommend his business for all your eye care needs. read more

Unorganized and misrepresent quotes. Went there a couple of times. One Person will quote u a price over the phone then when u get there the price changes and then they accuse you of lying. Luckily we had the message still available but shouldn't have to go through all that mostly accusations that they never called and left quote. So with that I will say customer service is less than acceptable. I moved near this location so thought I'd make it more convenient but have gone back to my original optometrist. read more

Extremely nice staff. Very helpful. Optician extremely knowledgable and personable. My husband got his first pair of glasses and was very pleased. Would definitely recommend to anyone. A wonderful experience. My only negative is that he tried contacts first and they charge $30 to show you how to put them in. It is not covered by insurance. I think that should be part of the exam cost. Ended up he was not able to adjust to them so that was a waste of money. read more

I used to go to chain stores for eye exams and glasses until a friend suggested I try Toms Stevens Optical. What a big difference! Their personal investment in making sure you are happy and your glasses are perfect is clearly felt! I had trouble prior getting progressives and the owner, Greg explained the different types and that I should try again and if I did not like them to bring them back and get a single vision. Well I love love my progressives! His selection of frames is huge and forever changing! Lastly he knows faces and how to fit a frame to your shaped face, sounds funny but I just got the coolest frames on his suggestion, I never would have chosen them on my own if they were hanging on a wall, I'm one very happy customer and highly suggest a visit to Toms. P.S. if you need to go Saturday try for an appointment, it gets pretty busy! read more

My favorite optical shop is Tom Stevens Opitical. Under the leadership of Greg I have found that their services are prompt, and the quality is outstanding. The entire staff is professional, and kind. Great Service!!!!!!!! read more

My wife purchased a pair of lens from Klassy Eyes, Boca Raton, for her Tiffany frame. The cost for the lens was around $400.00. She told the optician (owner) that she wanted name brand lens. He asked why? I can get you an excellent non name brand lens for less money. He kept suggesting this cheaper lens. We kept asking are you sure they are good lens? His repeated response: absoultely! Ten months after receipt of her lens they began to appear crusted and could not be cleaned with a lens cloth or water. The lens problem progressed and we returned to Klassy Eyes only to be told that the owner had retired and sold his optical practice to Mr. C. Lichtner of Tom Stevens Optical, Coconut Creek. We drove there and met Mr Lichtner. He looked at the lens and said they were 'peeling'. He said the cause was due to the oils in my wife's skin. My wife and I both have eyeglasses that have lasted fifteen - twenty years plus without any noted peeling; they were brand name - Varilux Crizal. My LIchtner found my wife's records from Klassy Eyes and said he would contact the lens provider/manufacturer in Miami to determine if the lens were still in warranty, and for us to check back in a few days. He further added that these lens were only made by this company for a few months and then were discontinued, no recall issued. He did not say why they were discontinued and why a recall wasn't issued. He also said the Varilux - Crizal lens were now of poor quality and Made in China as if this were to be expected nowadays and in someway exonerated Klassy Eyes and the Miami manufacturer for selling a defective product. Several days later we contacted Mr. Lichtner and were told that the lens warranty was for only one year; the lens were now barely at thirteen months of age. He said the laboratory in Miami , however, could replace the lens for a fee of $250.00, "they are just trying to help us", he said. My wife and I were both chagrined. We contend that the Miami lens manufacturer discovered they were making defective lenses, hence, they stopped making the lens. We also contend that Mr. Lichtner of Tom Stevens Optical, who purchased the Klassy Eyes practice should have made good on this defective product at no charge to my wife once he knew the manufacturer would not replace them at no cost. For the reasons, above cited, we can't recommend this business for any of their products. However, you, the potential customer, should do your own homework and decide for yourself. We are only sharing our experience. CW, Boca Raton, FL read more

I was looking for a new place for glasses (the Pearl vision I used to go to in Boca closed) and called a couple of places. I spoke with the owner Craig on the phone, who seemed very knowledgeable. The initial exam was about $100. less than the first place I called in Boca, so I decided to make an appointment with the Doctor for an exam. He was very pleasant to work with and seemed to really know his business. Although, there were other customers there , I was helped immediately by Alice who helped me pick out a pair of glasses that fit my face nicely. There was a big selection and a lot to choose from. She gave me all the time I needed. She and another really nice man then showed me how to put my new contacts in. (first time I ever wore contacts) Well, I must say they were both beyond patient, as I had a hard time putting them in at first. They gave me pointers and remained very patient as they helped me put in and remove the contacts. Craig did a wonderful job of choosing his staff! In today's world where customer service lacks, they were quite amazing! We as consumers should support companies like this that are competent and really care about their customers. I also treated myself to a pair of Maui Jim prescription sunglasses because I was so pleased with my experience! I was very lucky to find this place! read more

Craig and his staff are always friendly and do a great job finding the right glasses for me. They also do an amazing job repairing them.