Easy scheduling, excellent service, quick repair. Would use ACE plumbing again in a pinchread more

Josiah was swift and communicative and really helped us out in an emergency situation! I had a…read moretoilet die in my bar on a Frriday night, just before a street Festival and our busiest day of the year on that next Saturday. Josiah replaced the whole toilet and got it done just in time before the fest to get us through the weekend. Then he came the next week when he had the proper tools to finish the job.

Showed up in the time window discussed, evaluated quickly to provide estimate within the original…read morerange and then completed the work quickly and professionally. Also, showed us the issue and highlighted an unrelated but potential installation problem with the bathtub for future renovation/repair, but without trying to upsell.

Pros: Very quick response, arrived on time, had the supplies right in his truck, work finished…read morequickly. Cons: Very scammy pricing This is a slick organization, and by slick I mean kind of corporate and slimy. The plumber that came out was nice and fine, came at exactly the scheduled time and was done with the work quickly. No problems there. But the business operation is very scammy, and "discount" it is not. If I had it to do over again I would have trusted my gut after the first phone call and moved on to try to find a local, independent plumber. I used yelp to find someone to fix a broken garbage disposal, and literally less than a minute after submitting my request I got a yelp message, a text, and a phone call from Discount Plumbers. On the phone was a friendly fellow offering to schedule a free appointment to look at the problem and give me a quote. It didn't take long for me to realize the guy on the phone was AI. That made me realize this was a large, corporate organization, not a local plumber. In spite of my misgivings, and because I didn't want to waste a lot of time, I agreed to the appointment for the next day. As I mentioned, the plumber arrived right on time and was very nice. As I had already determined via my own investigation, he told me the disposal needed to be replaced. He tapped some things into his iPad and came up with a quote of almost $700. I asked him for a breakdown of parts and labor, and he was unable to give that to me, trying to make me feel fine that the amount would cover everything. I asked him what brand disposal he would be using, and I looked it up online to find that it could be purchased for $150 at home depot. I asked him how long he thought the work would take, and he said 2 hours, which I figured meant the labor charge would be around $250/hour. As it became obvious I was skeptical, he offered a 10% discount. Since I didn't want to take the time to find someone else to come out, I just went with it. The work took 30 minutes. I just paid someone $1000/hour to replace a garbage disposal and feel pretty stupid. The icing on the cake was when he showed me a broken O-ring and said he would be giving me a new one for free. Ya think???

Fast Response has come through for same day service 2x for me now. The first time I ended up…read morecancelling because the toilet unclogged. But this second time, I message them through Yelp at 1am, they responded at 7am, made an appointment at 8am. Arrival window of 10am-12pm, and Tim showed up right at 11am. It's in the name, "Rapid Response" ... super fair pricing especially for Sunday emergency service. (This was an emergency for us, 2 women one apartment bathroom) Keep these guys number saved in your phone. Truly grateful! Thank you Tim!

Had a random plumbing issue where the water heater just stopped working out of nowhere--no hot…read morewater at all, middle of the morning, perfect timing. Called them and they showed up way faster than expected. Guy knew exactly what he was doing, diagnosed it in like 10 minutes, explained it in simple terms (not the usual confusing plumber talk), and had it fixed the same visit. No upselling, no dragging it out. Everything's been working perfectly since. Clean job too, no mess left behind.

quick fast positive and nice. 30 day warrantee that the drain wont clog and good value.read more

I've been dealing with Atlas Plumbing and Rooter for the past 4 years ever since the last deluge in…read morethe Bay Area in 2022/2023. Once again, they were courteous and professional in their estimation stage with their administration staff (Charlene and Junior). During the service for rootering of my rainwater drains and sewer drains, both Junior and Carlo were excellent in service and extremely courteous. Kudos to the entire team. Great company and great operations.

We had three plumbing tasks to check-off: add a utility sink somewhere in the garage, add a second…read morespigot for the back-half of the yard, and replace the p-trap in the kitchen sink. For all three, Johnny offered options with advantages and disadvantages of each, and let us choose which was best for us. All three tasks were done quickly, and at a high-degree of quality -- and all three were clean after the work. (Actually, he left the floor of the half-bath in the garage where the utility sink ended up *cleaner* than it was when he started!) Absolutely would recommend, and would call Citywide Plumbing again for any new plumbing projects around the house

Our house trap connected to the city sewer was overflowing again, so we thought we have to suck it…read moreup and replace it, which requires digging into the concrete pavement and costs thousands of dollars. Johnny responded quickly, listened to our issues, asked us important questions, and gave us some excellent advices. He saved us from spending thousands to repair something that didn't need fixing. What a honest person! For future plumbing needs, Johnny will be the first person I call from now on! I have already saved his number into my contacts.

Our center has been having backyard sewer issues (older pipes) and Precision Rooter & Drain have…read morebeen able to help us whenever it gets back up. The staff respond quickly, are able to explain what the issue is, and give clear plans/explanation on how help address it. There are also able to give a quote based on the service and do honor their warranty if something is needed (based on experience). I think it's a good value and like the fact that we're supporting a local business. Additionally Evelyn from customer service and Mario are very professional and take the time to listen to what is needed. Would recommend to others. Thank you Precision Rooter & Drain.

10/10 Mario came by to clear out 5 drains, and did an amazing job. Especially with our outdoor…read moredrain, great communication and very well priced! Highly recommends

Edwin was fantastic! patient, informative and professional. Great job! Needed some work done on the…read morewater heater and Edwin was great in completing

This company is a total scam. I found them through a Google ad and was interested in their camera…read morepipe inspection service, which was advertised on their website for $65. Before scheduling, I called to confirm the price, and the person I spoke with also stated that the inspection would cost $65. However, when the technician arrived, I was told the price was actually $190. The advertised price and the quoted price over the phone did not match what I was charged on-site. Based on my experience, I would avoid this business and make sure to get all pricing in writing before scheduling any service.

Needed a plumber to help remove the old toilet fill valve and replace it with a new one. Most…read moreplumbers were busy on a rainy Sunday. I called General SF and spoke to Yevgeny. He told me he could not get to my house until approximately 9:00 pm. He was very professional and even tried to help me for free, when he asked me to text him a picture of the fill valve. Unfortunately, his suggestion didn't work, so I needed him to come in person. When he arrived, he impressed me when he removed his shoes without being asked. I wasn't going to ask him to remove his shoes, as there was a water leak and the floor was just recently mopped. He replaced the fill valve effortlessly. I looked at my son, as we were struggling with removing the old fill valve. Leave it to a professional. He cleaned up the job area and I was charged a reasonable price. I would recommend this business without reservations.

Great service, went the extra mile to make sure that everything was in great shape. Super organized…read moreand detailed work, and reasonable pricing. Highly recommended

Jake Hankins from Handyman Heroes installed a Murphy bed for us and did a really solid job. That…read morething is heavy and awkward to maneuver, and Jake (along with his teammate) hauled the frame through our back area, assembled it, and anchored it securely to the wall. You could tell he knew exactly what he was doing. A few small things got dinged up along the way, on the wall and an outdoor stair, but the team's been proactive about making it right, which counts for a lot in my book. Would recommend Jake for anyone needing furniture installation that requires some real muscle and precision. We'd call on him again for future fixes.

I was on the fence about going all in on a handyman for all of our small apartment projects, but…read moreoverall am glad we did. After putting in my request HH was very quick to respond with a cost estimate and openings. We were helped by Evelio, who arrived on time and was professional throughout the visit. There was one job we forgot to add to the estimate that took significant time, but he jumped right on it. Overall -- the price for service provided felt like the upper bound of what should be expected in the Bay Area, but given the mixed nature of our request (some plumbing, some general repair) and the speed of booking (roughly 3-4 days from request) it was worth it.

Great experience with Phil and his crew. They installed 3 Toto washlets at our home and none of…read morethem were straightforward. Phil took the time to come out personally and ensure they could be installed. He and his team were also very clear about all of the specific details for sign-off before starting work. Couldn't be happier with how the installs turns out and Phil's communication throughout the process. Highly recommended.

I had a Mr Steam shower that was not producing very much steam at all. I called Lutz Plumbing and…read moreEdwin came out to diagnose and made recommendations. Two of their others plumbers Dario and Julian came out to make the repairs but that did not solve the problem. I called back to let them know that it was still not working and received a call from Phil within an hour to address the repair issue. Phil said he would order another part and would have someone out to replace at no charge for the part or the visit. Unfortunately the steam unit still did not work correctly. Phil said he talked with Mr Steam and the company sent a number of parts to repair the unit. Unfortunately the new parts did not solve the problem. I then thought about getting a new replacement unit, but Phil said he had some other ideas and would send his technical supervisor Sean out. After Sean's visit the and a followup visit, the steam shower was working like new. It was discovered later that Mr Steam had sent a new updated part that was not compatible with my unit and caused so many of the miss diagnosis. Throughout all this frustrating time Phil remained positive and used all of his resources and knowledge to fix the situation. During one of our many conversation he said, "We will stick with it until fully resolved", and he did. Yes it was a frustrating situation, but Phil and his crew were patient, courtesy, and positive throughout the process.