One reason I love living here is the staff. Our maintenance…read moreman (Arturo) goes above and beyond and he can fix anything ! He is definitely one of the many reasons to live here!

My time at Oakhaven so far has been nothing short of amazing! They have been so awesome and helpful…read moreduring my time with them. The property as a whole is always so well kept and very clean. All of the staff are very friendly, from front office to maintenance! Moving here has truly been a blessing.

Unacceptable Handling of Mold Issue by Management…read more I am extremely disappointed with the way management handled a serious mold issue in our building. After expressing health concerns and raising the alarm about the presence of mold, my concerns were completely dismissed. No one conducted a thorough check of the surrounding units despite the close proximity of the affected area. What's worse, management initially denied that there was any mold problem at all--only for a sign to be quietly posted acknowledging the issue... and then mysteriously removed shortly after. This reeks of a cover-up and shows a complete lack of transparency and concern for resident safety. Instead of taking proactive steps to protect residents and communicate clearly, management chose to ignore, deflect, and mislead. This is not only unprofessional, but dangerous. Residents deserve honesty, accountability, and a healthy living environment--none of which were provided in this situation. Management came in two weeks later and checked water and left a message there is no leak and never completed a test for mold spores in the home. Not safe to live in the building. Stay away.

I typically don't leave reviews on anything, but I will say my experience here has been perfect…read more Upon viewing the apartments I was welcomed with patience and kindness. Unlike other apartments, they genuinely made me feel like they wanted me here without seeming pushy or trying to just have my business. The community at this complex is incredible. Huge shoutout to Griffin and Christina, who both made sure all my concerns were answered and resolved by move in day. They went above and beyond for me and I couldn't be happier with the service. Anyone looking for a great apartment, I would absolutely start here

Guest Suite review…read more My son & daughter in law have lived here for several years now. It's a beautiful facility. I'm staying in the guest suite which is a furnished apartment they rent out for the night to the guests of apartment renters. It's our second time staying here. The guest suite is nicely decorated and has just about everything you need. The first time we stayed in the apartment everything was perfect. No complaints. This time around I feel as if there is a lack of a check list to make sure everything is refilled. We were left with one roll of toilet paper. A roll of paper towels that was almost gone. About a quarter of an inch of dish soap. A box of tissues would have been nice but there wasn't one. The hand soaps look as if other guests replaced them. One of them is almost empty. There was a battery operated soap dispenser that I think belongs to the suite but it didn't work. We went to the store and bought toilet paper, paper towels, dish soap and tissues. Towels are provided but for some reason there were no wash cloths. After going to the office they quickly purchased and washed some new wash cloths for us. Lastly the Wi-Fi hasn't really worked for most of our trip. It's always buffering. The first time we stayed it was $100/night and now it's $150/night. $100 is fair. I think the $150 is a bit much considering we had to refill some of the items and housekeeping is not included. It's simply convenient to be staying so close to my family.

Edit in response to the message. Hi Amanda, maintenance has…read morebeen to my apartment 3 times and there is no action/resolution to the mold from AMLI. I was told I'm to clean it, leave my closet door open all the time & purchase dehumidifing products myself, it's not on AMLi that mold grows on my clothes & shoes in my apartment. Regarding the additional charges I was sent an itemized bill with additional utility charges from July & August, that were not on previous bills. The only thing anyone is waiting on is for me to pay the additional money, not to address any issues I have. ......................... There is mold growing in my closet on my clothes & shoes & the head of maintenance tells me it not their problem, it my problem & they can't help with any of it. There is often mold growing on the ceiling vents, that they clean w/alcohol but the guy tells me it's not mold it's just dirt. Who cleans dirt w/alcohol? I had to wash everything & am keeping my clothes in the living room/bedroom with the ceiling fan on so I don't smell like mold when I go out. I am paying over 2K for a moldy apartment. On autopay & last week they send an email threatening legal action over non-payment of rent. Rent was paid but they were late processing pet fees, which they tacked on late fees for. They said they would take off the late fees but still haven't. They also harassed me about my renters insurance- which never lapsed & I sent them the policy info on a few times - I continued to get notices insisting I pay for their insurance policy even though mine is more than adequate. That took 2 phone calls & 6 emails for them to finally drop. I so regret renewing my lease. This place is not worth it.

When the storm hit, part of the complex had no hot water, and the staff opened up one unit so that…read morewe could take showers, and the staff kept us continually updated on the progress they were making... They were very helpful and had solutions for the problem... I've lived here for 4 1/2 years and this is the best complex I have ever lived in‼‼

We have lived at IMT Prestonwood since they opened in 2018 and simply said we have no complaints…read moreonly praise. They are Five Star on all levels from leasing to maintenance to ground care to clean hallways to clean parking areas to safety. It takes great people the exceeds in this aspect for sure!

We have been very pleased with our first four months at The Lexington at Valley Ranch. We moved…read morehere from out-of-state and had to do much of the final preparations via phone and email, and everything was taken care of easily and properly. The front office folks are very friendly and responsive to helping with receiving packages for us or responding to maintenance requests. The only issue we had so far was a dishwasher motor issue that was beyond their control, and they fixed it the same day we put the request in. The construction of the units is great, and noise from neighbors above, below, and around us has not been an issue as it can be with some newer units made of thin walls. The surrounding area is great and has all the amenities you could want without the feeling that you are in the middle of everything. The surrounding residential area is very safe and quiet. Overall, we are very happy with our decision to move here. We definitely feel that we get our money's worth.

No security. They collect money for paid parking and valet for trash. No tow signs up…read more Several times a month your trash is missed. The trash dumpster stays broken. People park in your paid spot and no one enforce the rule to make them move out of your spot. I've called the police they said these apartments are not on the list and no parking signs are up anywhere. I put all of this in writing to the office staff and nothing has been done. Mostly Middle East residence and there is dozens of people in the same apartments. They make the garage into a sleeping area. They park in handicap so the handicap has no where to park. They have one maintenance person that is EXCELLENT. His name is Eric. I've been here 3 years and they gone down. It's unbelievable that these apartments are so unkept in this area with the rent they charge. Don't look at the name Lexington. Very deceiving. Please come and see and asked the above questions before you rent here

Update 5/2/24: The move in process was seamless. 3 days in I had a concern with loud music and…read morethe community mgr, Reginald addressed it right away. The property gives Boutique luxury hotel vibes While there is some final construction going on, you really can't tell. The team is great and generally quiet. I called maintenance for an issue ( I wasn't sure what exactly) but the maintenance mgr, Gerard arrived within 15 min..assessed the situation and determined it was something to pull in the construction lead, Anthony on. These gentlemen were so professional ( even wore shoe covers to protect my new home). The test of an excellent property and experience is mgmt attention to resident concerns and maintenance professionalism and responsiveness...The Lyle checks both boxes. I love it here. 4/24: Service excellence is so important to me and Rana has been truly amazing. Answering all of my questions so I select the best unit for my needs. The property exceeds my expectations and management attentiveness/responsiveness is an indication of how your living experience will be. I can't wait to call Lyle home this month. Thank you Rana for being so patient send helpful

Negative stars. If I could have the time back I lived here I'd take it in a heartbeat. I've had a…read morerecord of horrible experiences here at the Lyle starting with their leasing agents. Extremely unhelpful, extremely unpleasant, and makes living here a hostile environment which is insane considering this is our home!!!! I've had multiple calls to maintenance to get things fixed. My microwave shorted out, they took 48 hours to fix it in which it is completely crooked and fingerprints everywhere. Photos included. We have also had issues with our units door locking properly. It gets jammed and won't shut so maintenance came and only made it worse by completely screwing in the hinges like a hack job, photos also included. We now have to pull and lock the door at the same time in order for it to catch on the lock. I'd rather fix these things myself if I'm going to end up with this paying over $2,800 a month?? Not to mention trash valet comes whenever they feel like it so all the residents trash is out basically from 4pm till 10pm at night. Making it smell all night of trash and look extremely gross with bags of trash all over the hallways. That's what we get to come home from work to. Stains all over the carpets, smells of must on certain floors, unfinished paint on the walls on floor 4, elevator button to do down from floor 4 also is broken and has been that way for months, reports constantly of packages being stolen, cars being broken into, boots on your car without explanation. This is not LUXURY. There's been centipede problems, mold issues, flea infestations, and management does not fix these issues other than sending an email addressing to the community they are aware and need our patience. lol. I cannot wait to leave this complex and never look back. I wish we never made the decision to live at the Lyle. Would have saved me a lot of money and frustration.

1 Star -- And even that feels generous…read more If you're considering living at Villas at Fiori, let me save you the pain: RUN. This place markets itself as "luxury," but that's laughable. Luxury where? In the photos? Because the actual living experience here is a nightmare. From day one, this has been the worst housing experience I've ever had -- and I've lived in apartments across multiple states. We moved into a "finished" townhouse that was still being painted as we carried boxes inside, with over 20+ outstanding maintenance issues before we even slept here once. And it only went downhill. * HVAC Disaster Day 1: 85° INSIDE in the middle of Texas summer. AC didn't work for over a week, and we were basically told to deal with it. They "graciously" provided TWO portable AC units (after requesting three) like that makes a sauna livable. It never worked properly all summer -- techs in and out for a month just to get it to 76° on a good day. Then winter hit: 55° inside. "Emergency heat" apparently means no heat. And now here we are AGAIN -- the moment it got hot outside this year? Yep. AC fails again, house hits 80° inside and they shut it off until someone "figures it out." Same story, different season. This isn't an inconvenience -- it's unsafe living conditions. * Electrical & Water Issues * Electric bills over $650 for a unit this size. Completely insane. * Power constantly tripped from normal, everyday usage. * Water shut off randomly -- including on Thanksgiving. * Toilet runs NONSTOP -- still not fixed. * Horrible Build Quality & Maintenance This place was slapped together so fast it should be illegal. Even contractors have told us the build is garbage. Examples: * Ceiling leak left soft, sagging water spots for MONTHS. * Their "repair"? I watched them on our security cameras shove a pencil under a pipe because they "didn't know what the hell to do." Yes, really. * Then they painted over repairs with glossy paint on a matte ceiling and got splatter all over our couch, carpet, and floors. * Grout falling apart in showers -- they "fixed" it just for more to fall out again. * Baseboards literally an inch off the ground when we moved in. * Hardwood floors scratched before move-in. * They installed our EV charging outlet and left our deep freezer unplugged -- ruined all our food. * Internet & Noise Internet dies EVERY. SINGLE. NIGHT. Wakes us up, kills our cameras & security, and there's no resolution. How is that acceptable in 2025? * Bugs Ants, spiders, roaches -- constant. * Staff Attitude Maintenance has complained on camera about our belongings "being in the way" inside OUR home and openly acted like we're a burden for expecting basic livable conditions. * Emotional & Physical Toll We have an ESA that is at risk overheating every summer. We have to wake up at 3AM for work, and still deal with outages, noise, and an unlivable temperature-controlled environment. Every day here feels like a fight to survive basic comfort. At this point, the question is: when do tenants get to say enough is enough? Why should anyone be stuck paying lease-break fees to escape a unit that isn't even legally habitable half the time? The 2.2 stars on Yelp is honestly generous. Villas at Fiori is a perfect example of developers cutting corners, slapping the word "luxury" on a cheaply-built property, and leaving residents to suffer. Save your time, money, and sanity. There are nicer places with actual functioning HVAC, working utilities, and staff that care. This place should be ashamed of how it treats residents.

Since I wrote this review, my experience has improved. I want to thank April so much for the…read moreattention and care that she provided when I toured this property. Since we've been in contact, she's been kind, solution oriented, timely in her communication and thoughtful! Also, the on site team members, Robbie, Bryce and Cory were all super friendly and helpful, especially Robbie! As I mentioned before, the homes are beautiful. The amenities offered are the cherry on top.

Best apartments hands down. I'm not always here but when I am I get to see just how quick they…read morerespond to things. My husband put a maintenance request in the night before and they were here the next morning with ladders and a 2 man crew ready to attend to his needs. Jerry called in the AM to let him know he was headed over to fix everything. Also keep in mind, that my husband put the maintenance request as medium, not high or emergency and they still made it a priority. This says a lot about this place. I've been dealing with maintenance issues in almost every apartment I've had the past years, it would take many days to get a response. And over a week for anything to get done. Didn't matter how nice, luxury or 5 star that's as also a deal breaker for me. I'm really impressed. I am very quick to write a negative review or consumer complaint about theses sorts of things so I I had to make sure I took the time to commend this place for their thorough accountability. I've seen the maintenance guys Jerry and Dave around several times, when I am here I probably see them more than anybody. And they are always polite and engaging they always take the time to speak to us and my little one.

I was disappointed with my stay -- the apartment was clean and had a big closet, but it was very…read morenoisy (close to the roads and you can hear the neighbors), and there was no convertible bed in the main room. Plus, you are far away from Las Colinas Center without a car. Maintenance was poorly managed too: they closed the pool during the hottest weekend in March to fix a light, leaving it empty and dirty for three days. The general atmosphere was nice with weekly events, but overall, the experience didn't meet my expectations.

I have lived here for 6 years been thru many changes.The place is great the only problem is that…read morethis new manager keeps taking our maintenance crew to other properties.She doesn't realize they are what makes this place look good. They are a good team Hernan,leo,luis,and Edis. They really care for this place. They are the one's who made this place what it is now. It's not the same without them. Bring them back or this place will loose its charm This happened once before with other management and the property was a mess. Make things right.

Super, professional employees; clean and well maintained property; updated superbly with new…read morefloors, counters, etc. I love my new apartment. It's adorable.

I have lived at many large apartment complexes owned by large companies, and this is by far managed…read morethe worst. I don't even have the time to detail all the issues I have had with them. My final straw is them suddenly not allowing ring cameras on our external doors. They truly do not care about residents.

By FAR the WORST ran complex ever that I have lived at. DO NOT MOVE HERE. they just about money…read morehere. They charge for maintenance done and now they charge for parking for visitors 3.00 a hour. 0/0 don't move here. You been strongly advised. Can't wait to move out.