Very satisfied with everything they do and the prices are great. I've had my motorcycle tuned up…read morethere and tires installed and all for 3/4 the price of anybody else.

Attitude. Without Mark the place sucks....if you need general maintenance done and nothing…read moretechnical this might be your place. Be careful though, they don't take responsibility for damage they do to your bike. Good luck

Kirk sells the dream like he sells excuses. I want to say Kirk built me a bike but really he built…read moreme a liability. Not only a liability that rarely runs and often leaves me stranded and from day one had a wobble no real builder would have allowed out the door. Both statements Kirk cant dispute because he's aware of the wobble and he's also picked me up twice on the side of the road. I spent 60k cash with Kirk on a FXR build. A build in which he chose to reuse old parts when he charged me for new and even worse had an open check book to get what was right. The bike Kirk built has essentially been torn down and built back up revealing mediocre work that most would call a hack job. Motor, trans and rear wheel way out of alignment. Brand new s&s motor leaks. Once opened up it reveals a caulking job of gasket sealer. Original motor mounts and rubber goods reused. Wheel bearing and neck bearings incorrectly installed or didn't have the knowledge of the correct size to install. The high end Italian calipers he had to have both leak, the wheels were chromed then dremelled out so the bearing would fit. Obviously this isn't the correct way to get an exact fit. This bikes never been over 70 mph safely due to the wobble and incorrect parts. The list goes on and on. I've reached out to Kirk through calls and text both not getting any ownership or support. Sadly this is one of many Kirk Taylor builds that's problematic. I understand growing pains with new builds but I don't get or accept hack work, cutting corners and reused parts from a 1990 Harley Davidson. I would have been good with accountability and ownership. This shop doesn't not possess that. Shitty to run Kirk like this but the reality is the product speaks volumes and all he had to do is communicate with me what he needed or a simple apology that he build me lawn art

I took my chopper there and was fixed right away. Amazing customer service and they get the job…read moredone... highly recommended.

Whether going in for a repair, or selling your bike to them, Marin Motorcycle Service in Novato…read morewill treat you with respect and integrity. Barry shows up when he says he will and is professional during by dealing with him.

I had a problem with my turn signals not working properly on my Honda Nighthawk, so I rode over to…read moreMarin Motorcycle Service and met Barry. It's very rare to meet someone who has the honesty and integrity and experience that Barry has. Most shops would try to upsell me or try to convince me to spend a lot of money on repairs I dont need, but Barry took the time with me to diagnose the issue, open up the switch box and follow his first line of triage: when in doubt, clean it out. He got the turn signal switch working again. When I asked him, How much do I owe you? He replied, don't worry about it! I was surprised, but will surely be going back to him for all future repairs. Thanks Barry! Defines what Pay it Forward means!

Not only do they have jet kits for everything, their customer service is second to none. They spent…read moreconsiderable time helping me trouble shoot issues with jetting my ZX11.

Bought a new exhaust for my 2015 KTM Super Duke R and I wanted to get the fueling dialed in since…read moreoff the floor, the SDR throttle can be a bit snatchy. I emailed Factory Pro and Marc got back to me right away. He told me to get a PCV and if I wanted it really dialed in, a fuel controller module to pair with it. I bought both and delivered my bike w/ parts to FP. About 4 days later Marc called and said, "it's ready, and it's running really well!" I rolled up there the next day and took it for a test ride, and he wasn't lying! Holy S**T! It felt like an entirely new motorcycle. The throttle delivery was smooth at all RPMs and I could tell right away that it was breathing better and had more power. It was low on fuel after the dyno runs they did, so I took it to get gas. When I merged onto the freeway I gave it the beans and took off with the front wheel waving in the wind! No clutch, and in 3rd gear, it easily wheelied under 3/4 acceleration. Needless to say, I was stoked! I got back, thanked the crew for their excellent work and loaded the bike for home. Factory Pro was quick, extremely professional, reasonably priced, and they know how to properly tune motorcycles. I will definitely be using their services again in the future.

Highly recommend. Bike rips now. Quick turnaround. Transparent pricing. Awesome suspensionread more

Wow! what a huge difference the new suspension makes. 1st time I rode after the new set-up, I was…read moreriding over some large rocks/obstacles and reflexively preparing myself to contain the bike jolting around on me and nothing happened! The handlebars barely moved. It felt like I was just riding down the road! the bike just absorbed the punch I was ready to take. I mean that's what you pay for, but call me surprised. I didn't know what to expect, but I sure liked the outcome. It will definitely make you a better rider. Much more capable of tackling difficult, bumpy terrain. Thanks 707 team. you guys are great. Shout out to the team for being so kind to my special needs son who accompanied me to pickup my bike from the shop. Gave him a t-shirt and lots of high-fives.

Had my battery replaced, got in within a week from when I called. Good service, friendly staff. I…read morewould go back for service again.

Great people, fair price. Can't ask for more than that. Support small businesses before everything…read moreis corporate.

If you think you can depend on this dealership to take care of your motorcycle, think again. I…read morebrought my older bike in just to get new tires put on, and on the way home I immediately noticed a loud rotating noise that had never been there before. I called the shop and was basically told it wasn't their fault, that my bike was already in poor condition, and to just try riding it home to see if the noise went away. When I got home I saw my chain was left super loose and sagging onto the swingarm, my front wheel bearing is now failing, and the axle nut on the front wheel was completely missing. None of these things were issues before I took it in. They've been dodging my calls ever since and won't do anything to help. Now I'm stuck with a bike I can't even ride. Super disappointing that a shop that seems professional can have such dangerous and incompetent oversight that could seriously hurt myself or others. stay away at all costs. Update: After 28 days of being gas lit at every moment they finally fixed their mistake. they did want me to pay for them to fix their mistake but after twisting their arm and not giving in they fixed it for free. I was accused of taking the nut off my bike myself and blamed for the problems they caused. highly unprofessional shop and honestly for your own sanity just go to another shop. Im done with these people. no accountability. 0/10

Worst service: rude keeper-of-the-flame mentality, poor understanding from the service department…read more(perhaps because most of them were teenagers) and they never called or emailed to let me know my bike's service was finished. They looked to be put out in most of the departments if I had questions. Buy your bike anywhere but here and definitely don't get your ride serviced here.

John is friendly and full of information about all types of motorcycle repair whether it be German…read more, Japanese , American or Italian he's got answers. I bring my BMW in for service often and he's always done a great job at a fair price. I'd recommend Sonoma Moto to anyone looking to get work done right at a fair price. Great guy!

Very knowledgeable and honest giving quotes for services, went to inquire about repairs on a 1984…read moreYamaha Jog and was presented with a quick reply and very insightful information on how to proceed