Great service! Very helpful and knowledgeable! Had just what I needed. Thank you, Taggart!read more

It can be intimidating entering an auto shop and a young woman…read more The stigma around women and car knowledge runs deep and we aren't often given the space to receive the knowledge. I for one have a love for cars, but definitely need support when it comes to vehicle education and all that comes with it. Every employee at O'Reilly has been of incredible help. No one has ever batted an eye at a question, and always offers assistance with further inquires or needs. They always have what I need, and thanks to the employees, I have no discomfort or fear walking into a space that is outside of my normal day to day.

Went there to buy a bulb for my burned out headlight. The young man there it was exceptionally…read morefriendly and exceptionally helpful and helped me change it because I didn't know how to do it. Really great service, and much appreciated. They clearly knew what they were doing. And answered some other questions.

I thought I had a bad auto battery. Drove my car to Napa Auto Parts,…read more where service person Raymond politely checked the battery, and said yes. It was under warranty, so he replaced the battery without questions or cost.

For anybody rebuilding a VW beetle or bus, this the "to Go place" to go to. They got me everything…read moreI needed to put refurbish my friends 1974 Beetle and sell it for her after she was laid off during the COVID crisis.

Once again, Chris & Brian are the reason I am able to continue to drive my almost 50 year old VW…read moreSuperbug. It wouldn't start today. I called Viking. After my husband jumped it, I went to Viking this morning. Within an hour I had a new battery. Never have I had better service on a vehicle. My identity is that Bug. Thank you Chris & Brian for being the reason I can still drive it.

It's Schucks now but it's all the same. Friendly staff that will help you with what you're looking…read morefor or order what they may not have in their small showroom. They'll check your electrical system but they all do that, but the thing with this CSK is that I've never been given the wrong part. Can't say the same about almost all the other ones I've been to. It's tricky to get to since the only entrance is coming from the south on So Novato Blvd or from the east over the freeway.

These guys are idiots. I called them specifically to ask them about their return policy. They told…read moreme one thing and when I got there told me something completely different. Because of it I didn't have the card I needed. It added about an hour of driving time to my day to go home and come back. They said that it must have been somebody there I had talked to but everybody played dumb. Wait, they weren't playing. They are actually dumb. I have never had a good experience here. There are many many better options in Novato. I will NEVER be back. EVER

Our trusty family swagger wagon was overdue for a timing belt/water pump extravaganza…read more Jorge and company quoted a fair price and a timeline I could work with. Jorge even offered transportation to my work -an added bonus and one less ride share trip! Top marks to Jorge for treating me with respect. As a female who likes to work on my vehicle and learn some garages are not a good fit. Jorge was a great listener. Make excellent eye contact and answered my questions. Bonus star for the service reminders via email leading up to the service date. This is great for a frazzled mama like me! Shop is clean. Location easy to get to. Great pricing. ***UPDATE--3/2018*** Back to JEV for an oil change. Again easy to schedule, work finishes earlier than promised and a follow up email with all findings from inspection and recommendations. Still 5 stars!

Been bringing cars here since before they moved. Always did good work. Got a quote today for $440…read more(LABOR ONLY, no materials) to drain and fill oil and differential in a Honda/Acura, which is over double two different quotes I received elsewhere. Quite a shock, even for this area. Unfortunately will be finding a new shop.

Jorge saved the day for my family and I right before they were about to close. We were out of town…read moreand my battery stopped working. Called Autozone 30 minutes before closing and Jorge was able to help me and replace the battery for me without any hesitation. We need more people like Jorge. God bless.

Very happy with the service at Autozone in Petaluma. I needed the battery in my Honda Civic…read morereplaced. I first went to another auto parts store (which I won't name) a short distance from Autozone. They told me they could not do the work to replace the battery. I drove the short distance to Autozone and was helped by Roland. He showed me the options and helped me choose a new battery. He then installed the new battery and I was on my way within 10 minutes. Just great customer service. Thanks Roland.

I'm going to post my review in 2 parts - first the logistics and then the actual pickup…read more Logistics - McKensey is amazing. Very personable, very intelligent and easy to communicate with. I didn't have to explain a si vile thing to him. He got it! Also he is very good at collecting the information for the car and I appreciated how patient he was with me. Excellent customer service and has all the info he needs and if he doesn't, he is very polite about putting you on hold. All in all, an excellent and easy process.

I got my windshield replaced here for under $300 it only took about an hour! Everywhere else quoted…read moreme over $800, including insurance so I was relieved to find this spot. Quick, affordable, and solid service. Definitely recommend!

I always go here when I need an auto part - the staff is knowledgeable and friendly and quick to…read morehelp and advise - however I got EXTRA special help from Eduardo last night 8-8-26 just before closing - I had just come from Valvoline oil change a few blocks away, I discovered my auto cabin filter was ancient and needed changed and I wanted to do it myself more affordably - so I brought it in and Eduardo helped me match it up with best replacement at best price, and best of all - last customer of the night, he was extra kind to a female driver who had no idea how to put that thing in again, he knew all the tricks in the books and gallantly popped the new filter in the right way as a kind courtesy - this is outstanding kind service above and beyond and the kind of helpfulness from the shop I will return to! Thanks to you again Eduardo I have clean car cabin air now! :)

I needed some help and Oscar was the best! He offered to help me find the right windshield washer…read morefluid and then even put it in my car. Excellent and gracious service!

Walt took great care of my 74' F100, he even rebuilt the existing e-brake I was told was inoperable.read more

I own an original 68 classic car. I brought my vehicle to Walt to have some work done. I was…read moretold he was good at what he does. I was not told that he was a crook. He ruined my paint and my transmission and told me it was not his fault. He left me with a mess that I paid top dollar in cash to fix. he is the most crooked man in the business. I would not recommend him to anyone for any reason I would actually detour anyone from going to him he is a crook and will take your vehicle unless you pay for his incredibly low quality work and damage he does to your car. STAY AWAY.....

A friend referred me to Anthony's Auto. I usually take my car to Honda for various car maintenance…read morebut I was looking for a local business that charges a reasonable price. Tony provided great customer service. He scheduled an appointment for me over the phone and took care of me when I dropped off my car. This business is honest and reliable. I'm glad I know a local body shop I can rely on.

We took our aging, high mileage Toyota 4runner with a cylinder 2 misfire in to Anthony's and were…read moreback on the road the next morning for $237!! That is the smallest amount that I have paid for a repair in any shop in the last 40 years! By contrast, a Mini Cooper shop in Chico recently wanted over $600 in diagnostic testing for my daughter's cylinder misfire. Only going to Anthony's from now on!