so I have a furnace that just cold air. I called the number on the furnace company came said I…read moreneed a new motherboard care of that for me cost of $1000 plus $100 service call. Well, I didn't have that kind of money at the time so I found one online for $230 and installed it myself just to be back at Ground Zero where I started from still blowing cold air same code reading on motherboard had a friend of a friend come out he couldn't figure it out so after trying a couple other things, I finally called the heat guy and so glad i did !!!! Drew the technician came out for $150 service call listen to what I've already gone through and had done and he knew things just weren't adding up .Well he found the bad limit switch that the other two technicians could not and had my heat back on that day he also took the motherboard that I was told was bad and re installed it and wouldn't you know there was nothing wrong with it. The first technician was me over $1000 for something that wasn't broken. And didn't charge me anything extra other than the $150 service charge. These guys are awesome. These guys are honest these guys know their stuff If you call anyone other than the heat guy, you're making a big mistake

This is a great company. They are experts at HVAC from my experience and provide EXCELLENT customer…read moreservice. Highly trustworthy! On time, honest, polite, personable, good guys. I felt they went out of their way to provide their best in customer service to me personally. Brandon is a great guy who feels like a friend. And Andrew and his coworker did a great job analysing and problem solving my split mini issues. Also they charge very reasonably. Like I said... Great Company!

Recently I posted my review of this excellent company. It was removed immediately! For no possible…read morereason! The person that recommended this very excellent company, told me that her positive and grateful review of Oregon Water Company, had also been, immediately, taken down!! Since only one damaging and nasty review remains consistently, the CEO of OWC, contacted Yelp to find out why positive reviews were being removed. Yelps response was to try to hard sell him an advertising package!! Without that, the positive reviews would be removed from the reviews! One lone destructive review is a "Business Killer". Sounds like BULLY TACTICS to me! It's certainly insulting and frustrating to me when I'm so pleased with a business and my review is Blipped off by Yelp!! Along with many others!! I WILL be investigating YELP and interacting with Federal Consumer Protection Agencies, et al.

Update: Don't write a review about this business because when I did they had the employee come back…read moreto my place of employment and confront me about it, which just did more damage to my thoughts on the company. Employee kept saying how she is new to the job and she didn't want to get in trouble. I can say that being confrontational with customers will not help her career. Also, all of my customers in my lobby saw and were shocked and now know not to use this company and I didn't even say a word! They just watched how I was treated. I had a message from the CEO stating she was coming back to personally apologize, which would've been fine if that is what had happened. All of our locations were in the market for a new water company and we have gone with another provider.

This is a good company. The owners have honesty and to me that is a big deal…read more You can trust this company to do a good job and stand behind their work.

Setup an appointment that was a week out and they never showed up or called to cancel. They haven't…read moreanswered my phone calls and their voice mail box is full. Frustrating that I took time off work for them to be here. Not a good way to run a business.

Another satisfied customer. From having an in person…read moreevaluation and sales estimate from Brian, to an efficient install by Corey and Carlos and additional follow-up service by Jordon, Tom and Kameron. All of the Miller's associates have been professional and respectful as I replaced my furnace and AC. Granted, I have not had to reach out to them for service since the complete install but I can honestly say, I would feel in good hands if I need service or support. Al

Always on time and very professional. The service technician always answers my questions, and the…read morevalue of the month-to-month service contract is totally worth it. We have been a loyal customer for over 25 years.

very professional, was able to explain every detail. fast high quality work. highly recommend Paul.read more

UPDATE 12/10/2024: Not much of an update, but I received an email PDF of the refund today which is…read morejust the $307.47 refund with no detail on what it is. No other communication to, nor any apparent attempts to fix the underlying problem that I've observed or heard about. I've had a business for a bit over 20 years and if this had happened at mine, there'd be an all hands and policy changes to make sure this kind of thing would never happen again. I was going to delete this review if they took responsibility, but they haven't, so I'm just going to leave it here now as a warning to others. UPDATE 11/17/2024: Take a look at the "not recommended" reviews of 5 stars. All with 0 friends or single reviews, and one was posted the same day of my negative review. It does have the optics that those are actually employee reviews, given that they were all posted the same day as other negative reviews as well, and 3 more glowing reviews with no friends and only 1 review that were "removed due to violation of terms of service", added the same day, too! Screen cap of activity attached in case it's removed later. UPDATE 11/15/2024: THEY ADMITTED I WAS OVERCHARGED! After I sent an email two days ago and this morning, clearly outlining I was looking for a refund. At 10:30AM, I received an email from FESC saying I was being refunded $307.47. I have no idea what specifically it's for, as they've not given me any accounting on what "pricing errors" there were. It's more than what I was asking for, but whatever. It took more than a month to resolve, and several emails went unanswered UNTIL I posted the response. The following still remains unresolved: * The individual charges. Yeah, I agreed to them, but they are egregious and FESC didn't provide me any explanation even when asked about the following charges: $8 - Temporary fuel fee. From FESC to my house and back is 16 miles round trip. That amount is double what gas would cost for a round trip. $129.95 - Consumables/Adhesives, etc... I saw the job that was done. There is NO WAY any consumed materials came to even a third of that. $35 - Service dispatch. This is usually where your fuel costs go. But this is the same as a doc fee in the car world (aka cash grab) $94.95 - I'd like to know what "parts" and "staging" and "freight" and delivery costs this much for the tiny repair kit that was used (that was a separate charge). $94.90 - Disposal/cleanup charge. So you threw away a few washers and a few short runs of PVC pipe and this is $95? Had I know this I'd say just toss it in my garbage. We weren't hazmat throwing out methamphetamines or nuclear waste that justifies this high cost. $84.32 - "Equipment fee". Whatever this is. * How many others were affected * What their plan is to rectify the situation for others Based on the above, it is my opinion that they've been overcharging people, they got caught, and tried to not only shirk the responsibility but also the owner attempting to flip it back on me after admitting they overcharged me. You'd think being in business 50 years they'd do better than this. Disappointed 25 + year customer. Buyer beware. ----- This is an exercise in absolutely HORRIBLE customer service, and it just keeps getting worse. Yes, I did approve it. I find it offensive that you're subtly implying that "you agreed to it/you don't get to complain" attitude in your reply after Oleg ADMITTED I WAS OVERCHARGED. His exact quote is as follows, directly from the email he sent me: "We identified an error with several pricing elements and how they are mapped to the invoice generation. Correcting the mapping and using the correct pricing should have resulted in a lower charge for the repair of the backflow. As a result, we will be issuing a credit to your account in the amount of $207.47. You can expect this adjustment to be reflected within the next few business days to use for future use." So how many other people have you been overcharging? I was also told that I wouldn't be charged again for backflow testing and WAS. Oleg said "that's on us", so I'm expecting a refund for both. Instead, he gave me STORE CREDIT instead of crediting my VISA. I don't want store credit. I want a refund on what I was promised and have spent almost 2 months trying to get resolution, here. Bottom line is this: $65 - Backflow test fee (first one you told me I wouldn't be charged for after the repair) $207.47 - The amount FESC has admitted they overcharged me Please let me know when to expect this posted to my VISA. Now I'm happy to email and call you, but this is information you ALREADY HAVE.

Bought one of their most expensive gas fireplaces from Travis Industries. The unit was not…read moreproperly vented when it was installed and Lisac's and Travis both refuse to come out and fix it. Tried to use it one time, just for ambiance but after about 45 minutes my carbon monoxide detectors went off and the fire department had to come out and vent out my house in the middle of winter. I was told by the fire department TVF&R not to use this again until it is properly vented, I called Travis and they told me I need to burn the fireplace for at least an hour to break it in, I told him (think his name was Mark) that it gives off carbon monoxide and he told me I needed to open a window. Of course you probably won't survive! Prior to that incident, Lisac sent out three different techs to fix the unit. Each worked for a couple of hours moving things around and opening and closing vents but never got the unit to do what it supposed to do. This unit is advertised as heating 3,000 square feet, but mine you'd have to lean against the glass to even know it was on. Spoke with Scott at Lisac and he had no interest in getting my fireplace to work, acted like it wasn't their fault or concern. So, here I am with a beautiful and very expensive fireplace that is not good for much of anything. Thank you Lisac's and Travis Industries. Stay clear of both of these companies, there are plenty of other really good fireplace shops and fireplace manufacturers, you don't have to settle ones that just don't care.

Great experience, got a grill from them in the summer and we used it everyday in the summer and…read moreabsolutely love it!

We are selling our home and during the buyers inspection it was discovered the A/C wasn't working…read more Advantage was recommended by our realtor. Scheduling was very easy and a reminder text for the day of service was sent as well as an update on the arrival of the technician during the 2 hour window Jeff arrived and was extremely knowledgeable and professional. He diagnosed the problem immediately and repaired it. I would highly recommend this company!

Wow. Upon finding a small oil leak, I had my oil furnace assessed by tech Jeff. He arrived on time,…read moreand was super respectful, kind and meticulous. He not only patiently explained every single aspect of our system to me as he addressed it, but set us up with an affordable plan for maintenance that should take care of us beautifully going forward. I was concerned our old furnace was on the way out, but now I know soooo much more about her than I did, and I know she's doing well - so well, we've even named her Betsy! Jeff went above and beyond to answer all my questions, addressed the oil leak that prompted my call and more, and gave me next steps if we have more issues - and all for an excellent price. I'm so glad we've got Advantage in our corner now!

Awesome service. I had a dangerous rock outcropping issue that seemed unsolvable. RamJack…read moreresponded right away, sussed out the situation, sent a crew of experts and solved the problem. I'd give them 6 stars if I could.

Service Performed: Location: 3,800sqft House on a…read moremulti-sloped/angled hill Installed 7 Pilings around foundation outer frame and approximately 30 adjustable posts in the crawl space to reinforce/reconnect the ground to the floor of the house. 6 pilings were installed from within the crawlspace 1 piling required access from the exterior Quality: Truly Outstanding Workmanship, professional, well-equipped, experienced workman. Work completed before estimated completion date. On the 1 outdoor area, there was a retention stone wall, along with some other items requiring extra work to get to where they needed. After the work was done, it was all put back together and meticulously cleaned - you cannot tell that any work was done there; absolutely perfect! It was not easy to do what they did at that particular location. Value: Even though foundation repair/work is a costly service/installation; you certainly get what you pay for with Ram Jack West. I received more value than what I paid. You see, their value started 4 years ago, in 2022. I had them come out, define and price the job and signed a contract and paid 1/2 upfront. Within a couple weeks after signing I became critically ill, in the ICU and Hospital for 2 months. As a result I lost my job among other things and have a permanent disability. I reached out to Ram Jack West and they, very graciously, supported me by refunding my money immediately - especially at my greatest time of need. This is well above and beyond exceptional for a business and that is a huge factor as to why I called them back, in 2026, after I had stabalized, and got some money together. They re-bid the job, I expanded what I wanted to have done and they accomodated my requests. They helped me work out financing and walked me through the processes very thoroughly. The result was a delight from start to finish and all of it ended up being done well ahead of schedule. Truly class act! Thank you so much!