very professional, was able to explain every detail. fast high quality work. highly recommend Paul.

UPDATE 12/10/2024: Not much of an update, but I received an email PDF of the refund today which is just the $307.47 refund with no detail on what it is. No other communication to, nor any apparent attempts to fix the underlying problem that I've observed or heard about. I've had a business for a bit over 20 years and if this had happened at mine, there'd be an all hands and policy changes to make sure this kind of thing would never happen again. I was going to delete this review if they took responsibility, but they haven't, so I'm just going to leave it here now as a warning to others. UPDATE 11/17/2024: Take a look at the "not recommended" reviews of 5 stars. All with 0 friends or single reviews, and one was posted the same day of my negative review. It does have the optics that those are actually employee reviews, given that they were all posted the same day as other negative reviews as well, and 3 more glowing reviews with no friends and only 1 review that were "removed due to violation of terms of service", added the same day, too! Screen cap of activity attached in case it's removed later. UPDATE 11/15/2024: THEY ADMITTED I WAS OVERCHARGED! After I sent an email two days ago and this morning, clearly outlining I was looking for a refund. At 10:30AM, I received an email from FESC saying I was being refunded $307.47. I have no idea what specifically it's for, as they've not given me any accounting on what "pricing errors" there were. It's more than what I was asking for, but whatever. It took more than a month to resolve, and several emails went unanswered UNTIL I posted the response. The following still remains unresolved: * The individual charges. Yeah, I agreed to them, but they are egregious and FESC didn't provide me any explanation even when asked about the following charges: $8 - Temporary fuel fee. From FESC to my house and back is 16 miles round trip. That amount is double what gas would cost for a round trip. $129.95 - Consumables/Adhesives, etc... I saw the job that was done. There is NO WAY any consumed materials came to even a third of that. $35 - Service dispatch. This is usually where your fuel costs go. But this is the same as a doc fee in the car world (aka cash grab) $94.95 - I'd like to know what "parts" and "staging" and "freight" and delivery costs this much for the tiny repair kit that was used (that was a separate charge). $94.90 - Disposal/cleanup charge. So you threw away a few washers and a few short runs of PVC pipe and this is $95? Had I know this I'd say just toss it in my garbage. We weren't hazmat throwing out methamphetamines or nuclear waste that justifies this high cost. $84.32 - "Equipment fee". Whatever this is. * How many others were affected * What their plan is to rectify the situation for others Based on the above, it is my opinion that they've been overcharging people, they got caught, and tried to not only shirk the responsibility but also the owner attempting to flip it back on me after admitting they overcharged me. You'd think being in business 50 years they'd do better than this. Disappointed 25 + year customer. Buyer beware. ----- This is an exercise in absolutely HORRIBLE customer service, and it just keeps getting worse. Yes, I did approve it. I find it offensive that you're subtly implying that "you agreed to it/you don't get to complain" attitude in your reply after Oleg ADMITTED I WAS OVERCHARGED. His exact quote is as follows, directly from the email he sent me: "We identified an error with several pricing elements and how they are mapped to the invoice generation. Correcting the mapping and using the correct pricing should have resulted in a lower charge for the repair of the backflow. As a result, we will be issuing a credit to your account in the amount of $207.47. You can expect this adjustment to be reflected within the next few business days to use for future use." So how many other people have you been overcharging? I was also told that I wouldn't be charged again for backflow testing and WAS. Oleg said "that's on us", so I'm expecting a refund for both. Instead, he gave me STORE CREDIT instead of crediting my VISA. I don't want store credit. I want a refund on what I was promised and have spent almost 2 months trying to get resolution, here. Bottom line is this: $65 - Backflow test fee (first one you told me I wouldn't be charged for after the repair) $207.47 - The amount FESC has admitted they overcharged me Please let me know when to expect this posted to my VISA. Now I'm happy to email and call you, but this is information you ALREADY HAVE. read more

Fire Extinguisher Service Center - Fire Protection Services Near Me - Beaverton, Oregon

Quick, friendly, and efficient. Steven was out here making sure our business is fire-safe, and it was a pleasure having him. Thank you -Amanda read more

they called me Every Single Week to schedule an appointment to service in-home fire extinguishers for my business. they rescheduled, of course. twice. but the greatest surprise was THE BILL - $323 !!, part of what is $ 35 Service Dispatch (whatever that means!!! - maybe the receptionist that needed to chase me down the street to book me!), hazardous material handling, and - Temporary Fuel Fee. So yes, when the other reviews tell you they are in the business of ripping people off - this is correct. read more

Everything about my experience with this company was a negative. From the phone call, to the driver/tech guy to trying to follow up with how bad the driver/tech guy was. Nobody at this company cares, and the lack of follow through is stupefying. This company obviously does not care about anything in regards to their customers or customer service. 100% unprofessional. I would not waste time or money on this company, go somewhere else. There are better people to deal with. ZERO STARS read more

Alex was Fast Efficient and knowledgeable. Highly recommend Fire extinguisher service center

I left them a message to come and service my Fire Extinguisher. They called back after three weeks and when I asked why is that they hanged-up on me. Thanks Fire Extinguisher Service. read more

Stopped by to have my fire extinguisher serviced. The lady at the front desk was super friendly, helpful, and actually didn't mind having a real conversation with me while I waited for my extinguisher to be finished. It took less than 10 minutes and I was out of there! Would recommend. read more