I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind,…read moreknowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again.

I found this company on Yelp Ir was super easy to book and…read moreget reservation confirmation. Driver was on time and got us to LAX without delay. I would use they again.

We used Thomas Transportation to the airport with our toddler and we highly recommended using their…read moreservice! They arrived earlier than our scheduled time, the car seat was super clean and the driver Muhammad was very nice! He made sure to drive us to departure terminal when police closed one of the ways to get there and wanted us to use arrival. It was a lifesaver!

They were the most affordable option out of all the private transfers I looked into. I communicated…read morewith Sam by email and he was quick to reply. Our driver texted the evening before to confirm, and again when he was on his way the next morning. He drove a very large shuttle van with plenty of room for our double wide stroller and 3 pieces of luggage. If you request car seats, I suggest telling them the weight of your kids. I requested 2 forward facing car seats but our driver arrived with 1 forward facing car seat and 1 high back booster seat. Both my girls are under 35 pounds and the high back booster is for kids over 40 pounds so I wasn't very comfortable with that but we didn't really have a choice. I'd recommend they ask if the child weighs enough to use a booster before swapping it out. FYI they only take cash and they do not drive to/from Ontario airport.

SCAM. They tied the classic "bait and switch" by pretending our driver did not show up and offering…read morea more expensive option instead knowing all along this was the plan. I don't write reviews often because I'm easy to please and hate to say anything negative when I feel service has been adequate. I have traveled all over the world and booked multiple tours and shuttles (some with no reviews) that were excellent without any issues. My experience with this company was atrocious. I have had better shuttle services in the middle of the Amazon rainforest in Bolivia than this LAX scammer. We had a confirmed reservation. Our plane was delayed. "Samuel Espinosa" assured by gmail email (with photos of the "van" they had for the pick up) they were following the flight but stated they had no phone number for me so had to use email (similar to other poor google reviews that have been removed...they accused the client of providing the wrong phone number). I promptly sent my phone number and offered WhatsApp as an option as well. This was ignored and communication through email continued. Red flag! On arrival I emailed and was told to go to baggage claim and notify when there. I did so and was instructed to tell them what pillar we were located at on exiting the airport. That was done efficiently after bathroom breaks for 8 people and waiting for bags. Then we waited. For 30 MINUTES. No response to any email. I tried to call the number on the website and left a message. No response. Then approximately 3 minutes after I called a guy in full suit came out from the airport doors and offered us a "ride" for $250usd plus tax and tip (previous quote was $165 plus tax and 20% tip) but we had 8 people and bags so would need to pay for two of these special rides (with no credentials but they insisted they were "official" drivers). Uber black at that time was only $150 for an SUV. Surely we looked liked total idiots if they thought we would go for that. They offered to take us for the uber black price when they realised we were not as dumb as they thought. We refused and Instead we booked the uber blacks x2. Costed double but we had no choice. Luckily I had brought along my child's ride safer car seat (awesome but that I would recommend if you travel and need car portable car seats) for short Ubers so we did not have to worry about the lack of a car seat. Not sure what we would have done without it. Uber black was (as expected) amazing. Clean, new cars, with very polite and helpful drivers. Wish I had not bothered with the shuttle service at all. Wasted hours of valuable time which meant we could not get up early to go to Disney the next day. While we would not let it destroy our trip it did destroy my impression of LA and LAX. I've travelled the world and always been very careful about scams but the biggest scammers I have met thus far in my travels to over 40 countries is this company. Maybe I have just been lucky. Or perhaps because it was LA I let my guard down a bit and was a bit lax in usually due diligence. While on our way to Anaheim I did get some very inappropriate emails from the "driver" including one that said "any luck" when it was clear we were looking for alternative transport. When I indicated I knew it was a scam he changed his tune saying "the police made me move to terminal 1" and "I've been here all this time." It was 2am with plenty of space for cars and no police in sight with very few flights arriving at this time. Nobody made him move. He either never existed or took another group that offered more $ than he was going to get from us and then left his friends to scam us. They knew we were standing there waiting, tired, desperate for a ride and instead tried to use that as an opportunity to scam us. This company is an embarrassment to Los Angeles and airport shuttles everywhere. If you want to risk it and book anyway to save a few $$$ then go ahead but it could end up costing a lot more than that including valuable vacation time. I would stay far away. Their price was reasonable but not that much better than others, they include the car seat so was $15 cheaper than others and had such glowing reviews on Yelp I assumed it was a safe bet. They had ONE google review that echoed my experience which has since conveniently disappeared. Not sure why the yelp reviews are decent. Perhaps they figured that all reviews don't have to be good and they could mess up a few reservations and try to make some money off it. Unfortunate because I try to tip well and if my airport trip goes well I tend to make more bookings for the rest of the trip but instead we rented a car and used uber/lyft as we were too traumatised by our airport experience. I'll just stick with Uber Black at LAX from now on. I'd rather pay double than ever deal with a company like this again.

Found Xpress Shuttles on Yelp. Response time was quick. Reserved roundtrip to LAX. Drop off by…read moreBilal. He was friendly and professional even at 5am. Upon our return we had Katrina. She was great. up would recommend and will use again.

I know things come up but I found out I did t have a ride from airport while I'm standing and…read morewaiting on the shuttle. Considering I'm coming out of town, more and earlier communication is needed.

PROS: - everything can be booked online…read more - FAST responses - no hidden fees - driver arrived within 5 minutes of us walking to the passenger pick up area at LAX even when it was super crowded at midnight and we were in terminal 5 - didn't have to walk/go to the Uber pick up area at LAX - clean SUV car with PLENTY of space for car seat, checked bags, golf clubs, etc. - proper car seat installed for our toddler - kind driver, professional and very helpful We did tip our driver cash & he was not expecting it. When you are arriving at midnight with a toddler the last thing you want to do is wait for a car or have someone show up unprepared! Tips: - emailed confirming REAR facing toddler seat for xxx lb toddler - texted the driver right when we landed - texted him when we had one of our 2 bags from baggage claim & let him know the door number - then texted immediately when we got the bag so the timing lined up perfectly Will be using this company again in the future!

Professional service, quick response, competitive pricing. We used them before and we will use them…read moreagain for airport service

this service is trash, nit organized at all. and you can bet on the bus driver not participating at…read moreall. you'll remember this post after you experience this so called service.

I requested a quote online from LAX Transport when I couldn't reach them by phone. The quote came…read morein at more than twice the cost of a regular taxi, so I clicked the "Cancel quote" button. Nevertheless, I received multiple messages confirming my reservation. I wasn't able to get them to cancel the reservation that I had not made either by sending messages online or by leaving phone messages. It was only when I was contacted by the driver that I was able to get him to convey the message to dispatch.

Excellent friendly service by Jonathan, as well as a great confirmation phone call the night before…read moreto confirm our next day morning pickup. Great car, friendly driver, a lot of space and curbside pickup at LAX is effortless. Highly recommended for sure, thanks!

I'd look elsewhere for airport transportation (there's a lot in LA). Received an email with my…read moreflight being tracked for an earlier arrival (9:22pm about 25 mins) and was told the driver would be there early as well with this info (yayyy!) That wasn't the case. Received a text from the driver that "I'll start making my way in" to LAX at 9:41pm ( he had info that my plane was landing at 9:22pm), no biggie, luggage takes time. Went out to curbside at 9:44pm. He ends up showing up at 10:18pm...I waited 34 minutes at curbside (an HOUR after I landed) for a pickup that was supposed to be on time (remember, they knew HOURS in advance that my arrival would be early). And the kicker? There's a tray with a vape and small torch that my daughter trips over on the vehicle floor and a dirty plastic fork as well. I get that things happen and sometimes there's traffic, but when you know when and where you're supposed to be hours in advance, you plan. I even tipped the driver because the company must not be training their drivers correctly, and I'll expect some type of compensation from this mishap. This is professionalism at its base for a private car service that charges hundreds of dollars. Like I said, look elsewhere, there's tons of competition. I'll update this review if everything is handled correctly from the office.

We have used Happy Shuttle service many times for trips between Pasadena and LAX, and they are…read morealways reliable. Our driver, Rudy, is fantastic, professional, friendly, and consistently on time. It's such a relief knowing we can count on him for a smooth, stress-free ride. Highly recommend!

Absolutely love using this service! Rich and his team always provide excellent service and go above…read moreand beyond. Most recently, I needed to use the service for a pick up from UCLA to home for my baby Bruin who wanted to come home for the Halloween weekend. While I easily could have went with Uber, Rich gave me an incredible deal that came out to the same as Uber. Our driver was Harry. Not only was he amazing, but he was completely reliable and most importantly safe. The car was spacious enough for my Bruin to bring home laundry to do at home. So if you have a college student who needs to arrange a ride home, Happy Shuttle is definitely the place to call. They continue to exceed expectations and their prices are affordable. Will definitely be using them again!

What truly sets LB Limousine Service apart is its exceptional attention to detail. Communication is…read moreoutstanding, the booking process is seamless, and Patrick consistently goes above and beyond to ensure every aspect of the experience is flawless. He was even able to accommodate last-minute schedule changes without missing a beat, which made a potentially stressful situation completely effortless. This service feels less like transportation and more like a first-class experience from start to finish. If you're looking for reliability, professionalism, elegance, and exceptional customer service, I highly recommend LB Limousine Service. They have truly set the gold standard for luxury transportation, and I wouldn't hesitate to use them again.

Great experience with Vaz. We will be repeat customers, no doubt! He was professional, personable,…read moreprompt and the car was immaculate.

Reliable. Communication was on-going. Information regarding driver and estimated arrival time…read moreexcellent. Very Satisfied - Will Use Again.

Been using service for many years.I find it very reliable and with very pleasant good drivers.read more