The staff at Laser Away are always welcoming and helpful…read more Last week I was early to my appointment so I waited on a bench 1/2 block away. When it was time for my appointment I stood up and accidentally left my wallet on the bench. I went to my appt, went home and realized I left my wallet somewhere! I called and asked the very helpful and sweet FD staff to check the bench for me. They called me back and said they found my wallet!! I was so thankful! They went above and beyond for me! I'm so grateful for their help in my crisis. Thank you so much!!

On December 4, 2025, I walked into the Fremont office to schedule a Thermage Treatment. I was told…read morethat if I paid for two treatments, I would get better results. I paid for two treatments for a total of $1,600.00. First treatment was on December 20, 2025. Nurse warned me that it would be painful at times which it was, but I figured as long as the results were visible in the end it would be okay. It has been five months since and unfortunately; I have not seen any difference. The website states six months for a difference, I don't foresee a change in the next month. On 5/25/28 I made and confirmed my second appointment for 5/29/26. On 5/26/26 I received a text saying there was an issue with my appointment for me to call (510) 402-1150. Instead of calling on 5/26/2026, I scheduled and confirmed a second appointment for 5/28/2026, I figured it was my error since the calendar was showing available appointments. On the same day I got a text saying there was an issue with my appointment, for me to call the above number. I called the number and a guy with no phone skills, with the voice of a dial tone, who sounded so depressed. A guy who I would pray never works for a public service or emergency hotline. I told him why I was calling, his reply was "I tried calling you," that was a lie, I did not have any missed calls or voicemails from him. Without a solid explanation he said the Fremont Office did not have any appointments available for the month of May or June. I thought for sure I was out of $800.00. I asked him what I was supposed to do to which he replied, go to a different office. He then started naming all offices. Now why would I drive two hours when the Fremont Office is 10 minutes from my home? Why not start with the closest offices. I asked him when the soonest appointment was for the Milpitas Office. He put me on a brief hold, came back and said let me call you back. He never called me back. I had to call the Milpitas Office to schedule the appointment myself. The lady who scheduled the appointment was totally different, friendly, with excellent phone skills. The next day I called back to get the name of the employee who never called me back and had the personality of a doorknob. One thing I found out for sure is that my phone number was clearly showing in the system. Every time I called, they sure knew my name, and every time I asked to get transfer to the Fremont Office my call would either drop, or I would get an answering machine. I tried that for about five times to no avail. I had to use a different phone to be able to get transferred to the Fremont Office and even then, the person who answered was very adamant on knowing who I was. When I was finally got transferred, the lady who answered at the Fremont Office was very nice, totally different. She was able to explain that they had recently lost a nurse and as a result the office had no appointments available to a while. I asked her for the name of the guy who had worked the day before and she went silent. I asked her again for his name, and once again she went silent. I asked her a third time for his name and she finally said "Daniel, his name is Daniel". I'm pretty sure Daniel was informed that I called because he called me a couple of hours later and left a voicemail. His message said, I'm calling to find out if you want numbing cream. If you do call the Milpitas Office don't call me. Now, if you are not calling to apologize or to provide any type of customer service, why even call. At my age, results are a priority. Customer Service is also at the top of my list. However, when you don't get any results and customer service is below satisfaction the Fremont Office needs serious attention. To some people $1,600.00 is not a lot of money for others, it is; it is all about how one gets treated. I am hopeful the Milpitas Office will deliver better Customer Service and Results.

I recently got the Diamond Facial at Renew MD, and I honestly loved the experience. From the moment…read moreI walked in, the staff made me feel comfortable and well taken care of. The facial itself was incredibly relaxing yet effective. My skin felt deeply cleansed, smooth, and noticeably brighter right after the session. The diamond exfoliation was gentle but thorough--no irritation at all, just that fresh, glowing skin feeling. What I really appreciated was how knowledgeable and attentive the provider was. They explained each step, customized the treatment based on my skin, and made sure I was comfortable throughout. If you're looking for a facial that gives instant glow, improves texture, and still feels luxurious and calming, I highly recommend the Diamond Facial at Renew MD. I'll definitely be back!

Annie was amazing as always! Great energy and vibe at the med spa. Everyone is always so nice!read more

Going, going, gone. I've been coming to this place over the span of a couple years to remove my…read moretattoo and I had my last session today. Rosalind did such a great job, taking consideration for my skin tone and safe and effective removal. The price was very affordable and I've always been seen promptly. I would highly recommend coming here for your services.

Affordable and quick tattoo removal You do have a small…read morewindow o get on the schedule for the month but the with the rates they offer I really don't mind

Coming from Hawai'i. Hands down great tattoo shop all around. Went through a few full days with…read moreTony and it was almost like I was at home. The tattoo came out killah and great hospitality and vibes from everyone in the shop. I would recommend this place to everyone. Mahalo

You know how people always say they "have a guy" for things? I've always wanted that... and then I…read morerealized I do. Tony is my tattoo guy. I've gone to him time and time again for a majority of my work and he can't miss. This last visit in April was extra special because my daughter asked if we could get matching tattoos for her 18th birthday. It was her first and what's this mama going to say, no? Couldn't be me. There was no one else I would trust with that process, especially when it comes to something so precious. We sent Tony our inspo pics and he absolutely nailed it, plus added his own feedback in all the right ways. The detail? On point. The linework? CLEAN AF. Plus, everything healed beautifully. And the compliments? Nonstop. Everywhere we go, someone's asking who did them, and we're more than happy to show them off. Tony and the team also just moved into a new location and the vibe is immaculate. Super laid back, really comfortable, and not intimidating at all. It actually feels like a place you'd want to hang out. No ego, no weird energy, just solid work from someone who clearly cares. Grateful to have found him... because now he's not getting rid of me anytime soon :)

I have been coming to Medical Aesthetics of Menlo Park for years. I first came for laser hair…read moreremoval which I highly recommend - it's very effective and painless. Why did I ever wax?? A few years ago I added Botox. Dr G was my first experience with Botox and she's wonderful. In the beginning she listened closely to what I wanted (to remove the ever deepening line between my eye brows) and she explained that to get a natural look involves considering how all the muscles move together. She tried different injection locations, asked how I liked it at my next visit, and adjusted based on my feedback. Now, when I come in she ensures I want the same constellation of injections and works off her recorded "map" of my face. Dr G is very good at Botox! The results are wonderful and she always reminds me of how to care for it (for example, no exercise that raises my heart beat for 24 hours). Dr G is also wonderful with patients. She's friendly, calm, patient, professional and very gentle with the injections. There's been no bruising. Her goal is to ensure you're satisfied and happy. So grateful for the wonderful service at Medical Aesthetics. It's always clean, safe, and I get amazing results! Cannot recommend enough!!

This update is LONG overdue! As you can see I've been a faithful since 2019 and I continue coming…read moreback to Medical Aesthetics of Menlo Park because their services are always done with the best and highest level of care and so much attention to detail. Things I would recommend having done here....EVERYTHING they have! I am so grateful for the way I feel every time I leave this gem of a place. Dr G (Gity) is spectacular, if you know, you know. This isn't about placing injections and off you go. There is an art and talent that goes with making you look natural and flawless. Dr G has that what many would probably call "God Given Talent" for me I just call her my Goddess of Natural Beauty! I've done so many things sitting happily on her medical chair that I guess now the secret is out! She doesn't exaggerate features, you leave looking glowing, happy, and rested...and naturally beautiful as everyone should! In my opinion she is THE person to go to for lips, hands down, I'll kiss anyone who says different! ha! Yeah, she is THAT good with giving you those perfect lips. This place carries the best products available and when you pay for quality you notice it, feel it (painlessly of course) and see it last longer. They are experts in non-surgical facial transformation. As a mom, I've fluctuated with my weight since pregnancy and always what shows the most change is in my face. Now that I've reached where I want to be, Dr G knows and keeps up with all the leaders of the industry to keep your face looking as it should. She never pushes, she is thorough, explains everything and since I have so much trust in here, I just see stars. When you are with her, you're the most important person in the room, will make sure you are comfortable and she has such a loving and gentle approach...and she uses the good stuff to make sure you're fully numb from feeling any discomfort. I can go on, but I know you just want to make that appointment already! ;) Since we are all friends here, you don't even have to take my word for it, look at her credentials and the master classes and seminars she has been chosen by peers and experts in the industry to attend. Now for my treatment girls, they got all those here too and all the latest, most advanced technology. Take care of your laser hair treatments, if you have a strange scar that you want gone, they have an incredible laser machine for that with a few zap sessions, it will be soon forgotten. Ultratherapy, CO2 and skin resurfacing....again you'll be in the right place and with the right hands to do it for you. Gents, this isn't just a lady's thing....they will know what to do to make you refreshed and rejuvenated too so don't be shy to call for a consult. dr.g_aesthetics on INSTA https://linktr.ee/dr.g_aesthetics?utm_source=linktree_profile_share&ltsid=77fb0814-55f6-4f05-b7fb-33be31604ddc

I don't do much reviews but Ariba Med Spa deserves it so here it is…read more I have been a loyal client of Ariba Med Spa for years, and they never fail to exceed my expectations! Nurse Kalee and the front desk staff are incredibly welcoming, professional, and knowledgeable, making me feel comfortable every time. Over the years, 8 years to be exact I've had Botox, hydrafacials and microneedling. All of my experience has been fantastic. The providers take the time to explain each procedure, answer all my questions, and ensure I feel completely at ease. My results have always been amazing. What keeps me coming back is their attention to detail and commitment to client satisfaction. They use top-of-the-line products and technology, and I love that they tailor treatments to my individual needs rather than taking a one-size-fits-all approach. Also with my complicated work schedule, they always finds a way to work around it so I am very thankful. If you're looking for a high-quality med spa with skilled professionals. I highly recommend Ariba Med Spa. I wouldn't trust anyone else with my skincare and aesthetic needs.

Extremely Disappointed - Poor Service, Lack of Accountability, and Questionable Practices…read moreI'm not usually one to leave negative reviews, but I feel compelled to share my recent experience with Arrive Med Spa. I've been receiving Botox for years and typically need only 30-35 units for my face (forehead, eyes, etc.). I had 79 units banked at Arrive, and because they're closing for renovations in December, I was strongly encouraged to use all remaining units in one visit -- even though I expressed that I never need that much. Trusting their expertise, I went along with their recommendation. To my disappointment, all 79 units were injected, yet entire areas were completely missed, including the right side of my forehead and part of the left. The result was lopsided and underwhelming -- I still had visible forehead movement, which should not have been the case with that dosage. When I returned to have their mistake corrected, I was told I had to pay for half of the additional units needed to fix it. I ended up paying nearly $1,000 total -- for something that usually costs me $300-$400 -- and still had to cover part of the correction for an error I did not cause. I pleaded my case to Jackie, hoping for some accountability, but she wasn't convinced they had done anything wrong. I was told management reviewed it and stood by the decision that I should still pay for part of the follow-up. What's more concerning is that, unlike most reputable med spas, Arrive rarely shows you the product being used before injection. You never see the vial or how it's being prepared. At other places I've been, they always show the Botox label and draw it up in front of you -- a simple but important step that builds trust. At Arrive, that transparency is missing, and it left me wondering whether I even received authentic Botox. I trusted this business with my care and feel completely let down -- not just by the poor administration of the Botox, but by the lack of transparency and unwillingness to take responsibility for a clear mistake. I deeply regret pre-purchasing units, and I highly doubt I will return. I wouldn't recommend this place based on my experience. Be cautious. Ask to see the product. Question recommendations that deviate from your norm. And don't assume that pre-purchasing units guarantees a good experience -- in my case, it cost me more in money, trust, and time.

I have never really struggled with bad acne or anything of that sort so I never really thought that…read morea visit to a skin clinic was what I needed. I have been coming to Abby Skin Clinic for more than 5 years and I am extremely thankful for all the services they provide. I started off with facials because sometimes a girl just needs a little pick me up, thanks Elmery! (By the way, best extractions and best massages). It then gradually started with one Botox here and there and then I realized that a little filler here and there wouldn't hurt. I've always appreciated Abby's, Dom's & Dr. Rocco's opinion, and through the years I think this is why I don't look run down like most people my age. Sometimes I tend to make appointments last minute, and they are able to squeeze me in. Obviously with this, it really doesn't leave time to put numbing cream, but I have a high pain tolerance so I can take my Botox with out it. I'll try to post pics at a later time, but my goal was to not look tired, less lines in the forehead, and to minimize my round face. If you are curious to see what I currently look like after many years coming here, please reference the profile pic where I am wearing black. Let's talk about the location: Abby's is located in a small little plaza. It's kind of a trek for me since I am located in Berkeley, but it's worth it. They also have a second clinic in concord. The interior of the clinic is very calm and serene, and not much space for additional visitors who don't have an appointment, but they seem to always accommodate everyone. One tip I would suggest for those who are first timers is, please let them know what you want done at the time of booking the appointment. This is to ensure that the staff do not run late to the following appointment.

I love this clinic! Both locations are amazing. I have done the three sessions of Fotona laser and…read moreI love the results! My skin feels so refreshed and rejuvenated. So worth it. Thank you Dom for doing an amazing job as always!

My Dermatologist Charles Chiang was amazing! I have been going to him for years and he always has…read morethe most positive attitude and helps me get a handle on my acne issues! Highly recommend! You won't be disappointed! :)

I have a lot of bad dermatologic issues and Dr. Chiang is the only derm who has helped improve my…read moresymptoms - they have improved a lot under his care. Dr. Chiang listens empathically and has a great bedside manner while being very well-informed in the latest practices and techniques. He explains well and is not dismissive. He is exceptionally well-trained in hair loss (by the famous Dr. Fu at UCSF) for very complex cases, and is very knowledgeable in both cosmetic and medical/surgical dermatology. His office is really, really clean and beautifully renovated and the MAs have always taken good care of me and been sweet and personable.

For the longest time (wished I wore sunscreen when I was younger), I struggled with…read morehyperpigmentation and honestly felt like I had tried everything. During my pregnancy and postpartum, my pigmentation became much darker, and it really affected my confidence. I kept hoping each new treatment would be the one. I tried chemical peels, microdermabrasion, microneedling, IPL, and BBL, and spent so much money on products that promised results but never truly made a difference. I started to feel discouraged, but I decided to trust the process and stay consistent. What finally changed my skin was alternating Pico laser treatments with Salmon DNA microneedling while using hydroquinone. This Pico laser session was done just a week ago, and my skin is already improving and it will continue to get lighter as I use hydroquinone every night. One of the biggest lessons I learned is that sunscreen is non-negotiable. The tinted EltaMD sunscreen has become my everyday essential and honestly should be the gold standard when treating hyperpigmentation. And I can't say enough about Crystal. She is truly amazing!!!! so patient, knowledgeable, and genuinely invested in helping you reach your dream skin. She guides you with honesty and care, and that support makes all the difference when you're on a long skincare journey. If you're feeling discouraged like I once did, don't give up. Healing your skin takes time, consistency, and trust. Be patient with yourself, protect your skin, and trust the process

I have been havinamazing experience at this med spa from start to finish. The staff is welcoming,…read moreprofessional, and helpful especially Monika. The med spa was spotless and had such a relaxing atmosphere that I immediately felt comfortable. If you're looking for a med spa that combines professionalism, expertise, and excellent customer service, I highly recommend this place. You'll definitely return again!! Maz

Dr. Siddiq has to be one of the nicest and most professional doctors I have ever come across. She…read moreis a beautiful person inside and out! She is hands on and extremely gentle and explains everything about the procedure. I am very fortunate to have met her and will return again for a velashape treatment. Again she is MY Favorite in the Bay Area. Thank YOu Dr. Siddiq! I will be back to get my next treatment soon

UNFREAKINBELIEVABLEEEE! If I could give this place ZERO stars- I definitely would! I went there…read moretoday for a consultation with my cousin since I am getting ready to be married next month. THIS SNOOTY lady, the dermatologist, didn't even show any type of patient care and just stared at my face with what looked liked disgust and said,"I need to prescribe you antibiotics! How would you like to pay. It's $150." When we asked what type of antibiotics since I'm very big on knowing what exactly goes in my system (I mean, who doesn't? Right?!) she said she CANNOT inform us what antibiotic it is and to retrieve the money right away so she can write the prescription! When I said my checkbook was in my car, she just said "ok! Go get it!" How incredibly rude!!! All you care about is money, lady! You might as well tattoo a big dollar sign on your forehead! We decided to go somewhere else where I can actually get the type of customer care I deserve!!! I will most definitely not come back and not refer any of my friends or family here! Stay far away, people!!!