This review is in addition to a review I wrote about a different job Platinum Plumbing did for me…read more After 7 years or so I once again called on Platinum Plumbing for a project. Replace the first floor baseboard with high output baseboard. Peter measured the job up and returned with Christian another day to complete the work. I admit I was impressed with the concern that was paid to how each peice was installed. A level and tape measure was used on each peice of baseboard to insure that when completed the entire run was the same height and on the same plain. Each cover was trimmed if needed so it fit together properly. When they were done they cleaned up after themselves and even helped me put my things back, which they didn't have to do. I could say I'm happy with the work they did and leave it there. The truth is I'm really impressed with the work did, it came out more beautiful than I hoped. They showed more attention to detail than they had to, and the price was very competitive. Its been 7 years and Pete is still doing really prideful work. I highly recommend you give this company a chance to work at your home or business. Im certain you're going to be impressed with the end result. Henry.

Did a great job fixing our link in the show drain line. Located the issue and reached it from the…read morebathroom below with minimal damage. Project was completed in good time and at a reasonable cost

I was prepping the laundry room for a new washing machine and noticed the water valves were leaking…read morewhen I tried to close them. Did a quick Google search and found John, who had an amazing number of five star reviews. I called, and he said he'd be here in an hour!! Friendly, professional, job well done all at a reasonable price. I have had a lot of maintenance folks in the house over the decades I've been here - John is in the top one percent. Like others have mentioned, I now have a new plumber!

Trustworthy, knowledgeable, fair pricing... and fixed everything (prior plumber could not figure…read moreout). He's amazing and I will never call another plumber from now on!!!

The "three-ring" targeted scam is a sophisticated fraud pipeline active across Long Island where…read morecorrupt plumbers, predatory mold remediators, and crooked contractors collude to systematically drain a homeowner's finances and insurance payouts. By passing the victim from one trade to another, they artificially manufacture an emergency that escalates a minor issue into a five- or six-figure disaster. They are part of this ring and target elderly disabled people as well. Beware and stay away from hiring this company.

I hired Sal Manzo Plumbing to fix a leak, and they replaced a section of pipe for $2,000. Just six…read moreweeks later, the same area had another leak. I was then told by them that I needed a completely new sewer line from the house to the street -- a $10,000 job. Before moving forward, I got two second opinions from other licensed plumbers. Both confirmed there were no cracks in the sewer line, and that the recommended $10K replacement wouldn't have solved the issue. I've now hired a different plumber who identified the actual problem and will be replacing the correct section of the pipe -- the real issue -- for $6,700. I feel I was misled and pressured toward an unnecessary and extremely expensive job. I want my $2,000 back for a repair that clearly did not work and failed within weeks. Disappointed and frustrated. I would not recommend this company based on my experience.

Very Knowledgable They fixed my problem quickly…read moreI now have a real big commercial job they are doing for me next month

They said they where going to show up and never did, I called them back and they said I had to…read morespeak with the other guy and he gave me his # I tried calling him and no one answered, so I called the other guy back and he never answered again, stay away definitely unreliable.

I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

Very satisfied with the work done. He is very professional, helpful and kind. Job was done fast and…read morenot messy at all.

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

this company needs to be looked into, very incompetent drivers. Someone I know was driving and one…read moreof their vans was in front of him and basically completely ran him off the road, there is dash cam evidence, and it is visible that the driver of the van for this company was aware of what he was doing and could see that he was running someone off the road and had no remorse for doing so. The driver that got ran off the road is a teenager himself and had his younger brother in the car and it could've been a very dangerous situation. The driver has tried calling the company and reaching out, but have been given no answer, which is unacceptable.

horrible workers. One of the employees that was driving their work vehicle ran me off the road onto…read moreon coming traffic and didn't apologize or anything. Then after that he starts to tailgate me. I tried to call the company and no one picks up the phone. That employee needs to be fired! I have dash cam evidence too

Keith and his team came again today on short notice to fix a leaky tub. Exceptional work and price…read more Beyond honest trustworthy and reliable.

Been living in the same house for the past 45 years and Keith was our plumber when we had or first…read moreproblem. Still our go to plumber after all these years. Hot water tank started leaking recently. Keith's crew had a new one in the next day. They were polite, clean and above all extremely competent. I highly recommend this business.

The secretary exceptional, the Office Manager exceptional, the technician on service call novice,…read morebut polite and courteous. The work, not what we wanted done with lots of "add-ons" and "recommendations made by the supervisor" and lots of time on phone. The supervisor was rude, argumentative. If you want to spend nearly a grand and not have what you needed done on your new boiler and pumps my all means call this company. But costumer beware: you might as well throw your money in the toilet. As per supervisor: "They are so good, they don't need my future business; so, don't give them yours!" According to supervisor: this was cleaned when the flushed out system. This is what it looked like still after 4 hours because they didn't do the service we called for:

Unfortunately, they only time we can get them to come is in an emergency, at emergency pricing…read more Twice we have taken off of work to be home for a scheduled appointment, and twice they were a no show. I'll have to find a new plumber.