The good: -Comfortable bed -Beautiful furniture, lighting, and decor -Spacious room -Self parking in a very convenient garage -Quiet -Awesome location and I don't just mean close to shopping and the airport; it was also an absolutely perfect area to do my morning running - super wide sidewalks, large city blocks, but never in an area where I felt unsafe. -Friendly, helpful, accommodating staff The bad: -Worst pillows ever, just like the one in Irvine. Luckily I planned for it this time and had my own delivered before my stay. -It's fully renovated, yes, but it still screams old and worn, especially with the elevators and the carpeting and paint in the hallways. -Tissue dispenser was empty and a half ripped box of tissues (not ones that fit the dispenser) was put next to it. For hundreds of dollars per night for a suite, I would think someone could go buy a square box of tissues for the room. -Ice machine on my floor was out - for the whole week. Could they not call someone in over the course of 6 days to even try to fix it? -Trash bin on floor was overflowing more than once. Good and bad, as I am starting to expect from Marriott. 3.5 stars rounded up to 4 simply because I had such a pleasant experience and enjoyed running in the area so much. read more

See all

The room is a decent size and clean. However, there's no bell service to help with luggage, and only minimum amenities was provided

A few years back, I lived at the CostaMesa Marriott. I used to love them. Their customer service was excellent, NOT ANYMORE! I felt so victimized a couple of weeks ago, there after dealing with the front desk I was on the verge of a breakdown. They told me I had a bad credit card and I was trying to fraud the Marriott!! They did this loudly in front of the rest of the customers. And then he pointed at the door and told me to get out screamed at me with his face right up to mine to get out of the hotel!!! To say the least I was shaken. Hands shaking I called my bank tears in my eyes because I was so looking forward to this. I call my bank and their shocked why would those people accuse me of having a fraud card? They asked me why.????? I still don't know. The bank assured them that my card was mine. Did I get an apology? Absolutely not.!!!! they could have compensated me very VERY EASILLY I told them what I wanted. I wanted a room facing the water.. instead they lied to me and told me that the hotel was full. I lived there. I know what the parking lot looks like when they're reaching their full capacity The hotel was not full not even close! They looked at my face with black mascara streaming down it told me the hotel was full, and then I could not have a room facing the water. I went upstairs to my room crying. I really l used to enjoy this hotel with all my heart!!! IT WAS a favorite I was so looking forward to this trip to the CostaMesa South Coast, Metro Marriott. later that evening, I took a walk around the lake I looked up at the room facing the water I lost count after counting 20 ROOMS! they had MORE THAN 20 dark, unused rooms, facing the water!!!! I know iwhat that hotel looks like in the parking lot when they're reaching their full capacity. The parking lot was empty because the hotel was practically empty. It was a weekday, and I could predict, expect that the weekends are going to look like that as well with the way the front desk abused me! It is really a shame.. I would not recommend this hotel unless you are a masochist and you enjoy being humiliated judged and screamed at, forced out read more

Costa Mesa Marriott - Hotels Near Me - Costa Mesa, California

I recently stayed at your property on 08/19/22 to 08/21/22. I woke up with bed bug bites on my stomach. I immediately contacted guest services to report this issue. I also advise that I wanted my room be cleaned the day prior and was ignored. Additionally there was dirty towels and dishes in the hallway by other guests whose rooms were not cleaned. My concerns were not uplifted or treated with a sense of urgency. I was offered free parking. But, I was not offered any compensation for this negative experience. Here are pictures as proof of my negative experience at your property. I look forward to you contacting me with a resolution for this matter. Sent from my iPhone read more

Costa Mesa Marriott - These dirty towels stayed in the hallway for 2 days. I also woke up with bed bug bites - Hotels Near Me - Costa Mesa, California

See all

I enjoyed my stay at Costa Mesa Marriott. The room was clean and did not have any issues with noise from other rooms.

Just passing by waiting for a customer for a pick up. Receptionist looks so displeased when I asked to use the restroom. Not a customer but a friendly face would be nice. He came out really rude. I know it's very early in the morning but he does not have to show the world how dismayed he was. Just smile.... read more

My wife and I have stayed at many Marriotts over the years and they have generally been comfortable and provided great customer service. In this case my wife and I stayed Christmas Eve as a gift from an in-law. The stay was pre-paid in advance. When checking in the staff requested a card for file...not an usual request should there be incidentals charged to the room. Staff stated at that time it was for a hold only as the room had already been paid for and would not be charged. Well here we are a week later and unfortunately the room has been paid for twice and we have not seen a refund. Not happy with the staff at the Marriott. read more

Our local organization held an event in the Lakeview Terrace at the Marriott on Saturday, June 28, 2025. Our server was Reuben. We can't thank him enough for the excellent service. He was so polite, helpful and on top of things. Every time we were about to run out of something, we looked up and he was coming through the door with what we needed. Thank you to the Catering Manager, Winston, for great planning. However, without Reuben, the event would not have run so smoothly. read more

This property is fine, I guess, but I would never choose to stay here with so many nicer Marriotts close by. there were shoe prints on our ceiling (How?! Not sure, but they were there), the shower was the old style and leaked and the M Club Lounge only offered sparkling water and a couple kinds of soda. No regular still water. If you're in the area, choose the Irvine Marriott, Anaheim Marriott or Fullerton Marriott. All are nearby, cleaner and nicer. read more

Everything was on point! Loved our room!! We are fans of rooms with a separate work area. The layout was amazing cause you can get to the bathroom from both the living room and the bedroom! Our view was literally the best part!!! read more

See all

We just checked in tonight. This is a really nice property, and I love it. Here for work, and I wish I had given them my Marriott membership number earlier. Although I prefer a higher floor (I am on the second), I love that the room is spacious. There is a living room with a desk and sofa. Also the bathroom has 2 entrances. One entrance from the bedroom, and one from the living room. The bed and pillows are really comfortable, and I love the bathroom shower too! read more

Food was absolutely awful! No refills on coffee when dining? Overpriced. Honestly the worst food quality I have EVER had at a Marriott. Bacon was rancid, hashbrowns were super spicy for some reason? My eggs were not cooked properly, and the only thing that was edible was the toast.... but that's hard to mess up. During dinner the bartender was very kind but there was only an extremely limited food menu to order dinner off, maybe 7 entrees? "Dinner" (two basic cold club sandwiches and 2 drinks) was $112 BEFORE tip! Breakfast was $62 BEFORE tip! My room was nice, mostly clean, and spacious, but only two bath towels for a king Suite? Nickel and Dimed. I was not informed that parking was $39? My truck was too big to fit in the parking garage, so I am shocked as to why I was charged this still? So, I suppose if you only stay in the room and budget an extra $39 per night whether you park in the structure on the property or not... the room wasn't bad but don't expect Marriott quality and service. read more

The leaf blower at 7:00 am on a Sunday morning completely ruined the stay. Everything else was actually very good. Except I don't like getting woken up to someone blowdrying the concrete by the pool. Suggestion, maybe don't. We were on the third floor and could heart it loud as if it was right next door. Or idk maybe teach them how to use a leaf blower because the constant on and off was ridiculous to say the least. read more

I have stayed at the Costa Mesa Marriott twice. The last time I had an encounter with the front desk associate Michael B. who took a liking to me. He said the next time I came to Costa Mesa he would give me a complimentary room at the Marriott with a balcony so that he could enjoy the view with me. :) now that's customer service! read more

Not sure what any of the previous complaints are about - I travel frequently for work and this is definitely one of the nicest hotels I've been in this year. Probably in the top 3. Is it a 5 star luxury hotel? Of course not, not at these price points. BUT - it's affordable, quiet, clean, comfortable, toiletries are well-appointed, grounds are well kept and provide a nice respite from the small city vibe of Costa Mesa. Staff was pleasant and welcoming - they offered me a nicer room with a lake view without me even asking. Honestly - if you want luxury, stop crying and go to Laguna Beach. Next time I need a hotel in town or if I need to recommend one to a guest - the Costa Mesa Marriott will be my first call. read more

Love staying here. Three of us stay in a king suite which is a great size with the little extra living room area that has TV and refrigerator. Pool area has cool games--ping pong, bean bag toss, and giant "connect four." It also has nice cabana sofa areas with private shading as well as fire pits. Never seems to be crowded. Some painting was going on -- but I didn't mind -- at the hotel. The only downside is the parking is on the pricey side--$27 or $30 night I think, but you can get really good deals on the room by prepaying and staying on Fri or Sun night and join the Marriott Rewards program! read more

I've stayed at this property at least five different times with my husband. The location is convenient and we love the romantic appearance of the separate rooms and the French doors. This stay was my first experience using the gym. It was very nice with what appeared to be top-of-the-line equipment. The water fountain and cool towels in the refrigerator were a nice touch. In the past I probably would have rated the hotel as a four. Today I'm having to go with a three. The room service experience was pretty terrible. The breakfast menu is extremely lean. There isn't even a simple bacon and eggs option. There are two skillets available. My husband decided on the Chorizo skillet with NO Cheddar. The food comes and it's loaded with cheese. He could see this after he stuck his fork in it. I called down and mentioned that the "skillet" (this was actually an omelet with potatoes in the side) had tons of cheese. She said, "I told them no cheese." Then she said she'd, "call me back". The next thing was a phone call but it was from the front desk saying that the delivery was at my door but I wasn't answering. Okay. I was waiting for a call and this is some super light knocking. The girl comes in and hands my husband the replacement food. She doesn't take the first order for verification. Husband is hungry and is ready to dig in. This time there is no chorizo. This is straight up an onion omelet. I literally searched in his omelet to try to find some meat particles. I opened the first omelet to see what was going on inside. There was a small pouch of meat in a controlled area at the end of the omelet. This is no way to make a Chorizo Skillet. They should change the menu to read Onion and Cheddar omelet, no substitutions. This is truly annoying with no other options close by. Anyway. They comped the meal but it truly should have been. This was not what was ordered or advertised. read more

Costa Mesa Marriott - First omelet is loaded with cheese and they are missing the chorizo on both orders. Also this is not a skillet. - Hotels Near Me - Costa Mesa, California

Antonio is the man. He takes great care of his customers. Great customer service. He makes this hotel flow.

Thank you to the amazing staff at the Costa Mesa Marriott. Had a 6 night stay and left some valuables in the safe . . . the staff was able to secure the items and I was able to pick it up the following day. Thank you all for your professionalism and honesty. read more

Not my favorite of the hotels in the area, but would come back as it was clean, and the room layout was nice. On the flip side, the heater was so loud I couldn't sleep, and it went off every 45 minutes on the dot with such a screeching sound that it startled me every time! That could have just been the particular room though. As for the location, it's near South Coast but in a slightly high traffic area and no real location to walk to- however it borders a nice pond with a small walking area which is convenient and cute. When you are comparing hotels don't forget that this one has a 36 parking fee per night (no other place to park) so it's more costly than you'd originally expect! read more

I enjoyed my stay here. The shower had good water pressure, nice review, comfortable bedding and nice room. Couldn't have asked for more. It's located near shops and restaurants for convenience too. read more

Costa Mesa Marriott - Hotels Near Me - Costa Mesa, California

See all

New years night. Your bar tenders were amazing!!!! Your managers left you fending for yourselves. They were were non-existent. If I was an employee, I would quit immediately. Your managers left you alone on one of the busiest nights of the year I specifically asked for a manager to help the bar tenders. I was told "a manager will be out shortly". No one ever came. Our bar tenders were treated great. They were tipped well. The managers should all be fired. Leaders? Ha!! Not a single manager showed face while their employees drowned. Your "leaders" failed your front line employees read more

Nice and modern hotel in a very convenient location. The rooms were spacious and clean. Everything was in working order. The bar and restaurant had good food. The area was walkable, but also very close to major thoroughfares and freeways to get around. The front desk staff were extremely nice and very friendly. We were glad to have stayed at this location for our recent sporting event trip. read more

A shout out to your awesome team Michael and Malia! Appreciate the great service and friendliness as that created a welcoming environment. We had such a positive experience at your property. The amenities are well kept and above standards. The cafe/dining area was lively and inviting. I am a Hyatt loyal member. However, I believe the personalized service at Marriott is far superior and excellent over the Hyatt. It's been a while staying at the Marriott. I've been missing out! Enjoyed our room and views, and the 2 large screen TVs, tailored with the guests name on the display. Thank you for making our trip so worthwhile and special! read more

I'm not sure how there could be any bad reviews. 6 of us stayed here before we went to Mexico and we had an incredible time. Our rooms were spotless. We got the suite that had a living room, massive bathroom, and massive 2 bedroom area overlooking all of Costa Mesa. The staff was incredibly kind and we had a very positive experience. We liked the proximity to South Coast Plaza (you could walk) as well as only 15 minutes from Disneyland so we did both. Explored Costa Mesa one day then went to Disney the next. We will for sure be back (we live in Fresno) and highly recommend the Costa Mesa Marriott! read more

Costa Mesa Marriott - Outside of the hotel. Also walking distance to the OC Art Museum - Hotels Near Me - Costa Mesa, California

See all

Nice location! Easy access to the 405 Freeway. Just down the street from South Coast Plaza. Across the street from Starbucks. Close to restaurants and other eateries. Clean and comfortable! Has a 3-floor parking structure. Just a warning, there is no elevator in the parking structure. Handicap parking spaces are located outside of the parking structure and are right across the front entrance of hotel. This location has M Club , but we found this M Club is not good. M Club breakfasts are very basic and slim selection. Coffee and hot water dispensers are on during breakfast hours, but are put away or most of the other hours of the day are not working or are empty. Then if there is coffee, there are no cup or sometimes no cup covers. During M Club happy hour, there is only a very small basket with a few bags of chips or granola bars and a few cans of soda. No coffee or hot water for tea available, but tea bags are available at that time. read more

I've stayed here twice in the past month, just one night each time. The first time around everything was good except the water pressure on the main showerhead was bad and the streaming services on the TV didn't work at all, no big deal I'll watch cable / use the handheld showerhead. Then the second time, the air conditioning didn't work, that's fine, I'll get under the covers. Rooms were otherwise clean and I never heard noise from anywhere outside of my room. Customer service was generally pleasant, I do not use any of the amenities e.g. bar, pool area so I can't speak on that. It's not perfect but I enjoyed my stays here. read more

Hotel is ok but I've never been to a hotel that didn't provide basic internet service... I guess I don't have to pay the resort Fees, since no internet and I'm not using the pool, gym or any other services!!! read more

2 1/2 stars. Strange hotel. Not a horrible hotel but tiny toilets in the rooms, bed sheets that don't quite fit, low slung couches difficult and uncomfortable in the room to sit on. Dated and cheap furniture. Weak AC, strange room layouts - 2 doors on the suite bathroom coming back to essentially the same place. Useless lanais. The restaurant is staffed by the bartender. (Food was good and reasonably priced, but slowish service.) We were the only ones there at 5:30. Four tops and high tops only - not really appropriate seating for couples or busy people at breakfast. M Club only open weekdays :(. Guests on the way to the pool traipse through the restaurant in various states of undress lol. Noisy. Hotel desperately needs a valet to handle traffic at the entrance. Breakfast again was good buffet style but hotel forgot to give us our voucher for another small headache. Can't think of any reason I would stay here again. read more

I was really scared off by one reviewer's mention of bed bugs but that was not our experience, and was very pleasantly surprised! Big perk: every room is a suite, as in you have doors separating each room, and ample privacy if needed. Also unlike other business hotels, felt there was some character with the paintings on the walls. The shower water got hot right away (bonus!), so good plumbing or not old pipes accumulating debris. No slippers in room but we brought our own. The M lounge had comp wine on tap, cranberry juice, yogurt, cheese, and sparkling water. They told us they didn't have much bottled water at the time and also no hot water for tea (if you prefer this over coffee). Breakfast was better than most places--ham, sausages, eggs, potatoes, but it's their salsa that made everything tastier. Oh, and Chobani blueberry yogurt plus oatmeal with toppings. The fruit assortment left much to be desired (only watermelon). The bed, pillows, and mattress were very comfy!! However the heater fan blew too much air atop one's head and was tough to redirect. I disliked the toiletry products (had diff toxins/chemicals), but most hotels do..and TP was the really thin Walmart kind. Overall, would stay here again as it's newly renovated, big perk. read more

When it's hot, hot, hot in Orange County we do a staycation at the Marriott. Sabrina, at the front desk was very accommodating to us. She made sure we got the best view in the house. The rooms were clean, the common areas were well kept and the pool was perfect temp wise. The food was amazing also! Chicken wings with the Thai sauce, garlic fries and the fish tacos tasted great! Will definitely be returning. read more

Costa Mesa Marriott used to be my primary hotel, 2x per month (4 days) to visit my daughter's family in Orange County. I canceled one reservation, last weekend, 24 hours in advance, because my grandchild's birth was delayed, and they charged me a $210 cancellation fee. They now require a 72-hour advance notice to cancel, not the 24 hour that had been their policy for years. I requested, as a courtesy, that they remove the charge, and they flatly refused. Consequently, I will never stay at that hotel again and will freely express my poor opinion of them on social media. I understand, as of a few few months ago, it's under new ownership. The new owners must be foreign or something. Screw them. I am not wealthy enough to contribute to bad service. I didn't mention that they charged $180 again for no-show, claiming that I had 2 Reservations and only cancelled one. As a "courtesy", they said they will refund the $180. It's just weird... Stay away. Or be very, very careful. But do you really want to travel being concerned that they will take your money? read more

Stayed here for the weekend while monthly visit to the beach Michaels service was great service perfect he made us feel right at home thank you Michael will definitely be coming back thank you again from john and family. read more

I visited Socal to see family for my birthday and stayed this hotel for 3 nights. After we checked in, there was no bar soap for hand sink. Called front desk and asked for bar soap, his response was "we don't have bar sopa, we have liquid soap only" I am like.. um.. never seen that before but ...oh.ok And also asked him see if they can bring microwave to room... of course he said "NOP" Next day on the way back to room, stopped by front desk and asked for bottle water, he asked for my name without any explanation, I am like why?? I told him my name then he said "you are only silver status so I can give you free water, you have to buy them" Wow ... oh ok. I felt some discrimination there. I asked for extra liquid soap and he went to back room grabbed me 2 shampoo, I told him this is not a soap, you gave me shampoo... Guess what he said? Shampoo is kind of soap. And he walked away.OMG I asked other person for soap, he gave me BAR SOAP!!! He also told me there is microwave on 4th floor which they should of offer me when I asked for microwave. There customer service is worst I ever experienced. And I found hair brush on the floor in my suit room, hair every where and ANTS. I strongly NO recommend this hotel. They also charge $30 per night for parking. read more

See all

Don't even think twice about staying here. Last night my bathroom was flooded due to a leaky faucet. I was asked if I wanted more towels. I had to push to move rooms. No help in moving belongings. I woke up at 6 am today with noise from construction across the street. Had to move rooms again today with again no assistance. I really wish I could just check out. Posting pictures of the leak in the bathroom. Very poor customer service here. Westin South Coast Plaza and Avenue of the Arts are way better options in the area read more

See all

Probably won't stay here again--dirty pool and the TVs turned on by themselves in the early morning, jolting me awake! The shower made a loud drilling noise when I turned it on. The phone in the room didn't work. read more

We had a very nice stay at this location. The front desk staff deserve special recognition: Malia, Choung and Sabrina were professional, helpful and very welcoming. You can tell a lot about a hotel from the moment you check in. We have stayed at dozens of hotels (mostly Marriott) over the years, and the best ones employed front desk staff who operated just like the three mentioned here. Our room was very clean. We always check the beds, showers and carpets on check in. I was surprised to read other reviews that found housekeeping lacking - that was not the case in our room. The breakfast offerings were somewhat limited, but the quality was higher than usually found. The eggs, potatoes and meats were fresh and tasty. The fish we had a dinnertime, while pricey, was very moist and delicious. The server was very busy, but took time to be friendly too. The one negative for me would be the bed (which is a pretty important thing considering its a hotel). Very clean, but also very firm. It does have a mattress topper on it so it felt softer when you just sit on it. But after lying on it for awhile, I found the stiffness uncomfortable. It would be great for someone who likes very firm/hard mattresses. I prefer medium - so a negative for me might be a positive for someone else. read more

Manager is a liar. Horrible customer service, her lies cost me thousands. Also called me an idiot twice. Have proof too.

DO NOT STAY HERE! BEWARE management steals items left behind . We stood here new years eve 3weeks ago.. One of my bags was left behind, Antonio F. front desk manager confirmed house cleaning found my bag, logged it and put my bag in a locked room where HUGO BARBA HAS ACCESS to retrieve my belongings. Again I spoke with HUGO BARBA general manager and he refused to cooperate and return my bag until he investigates, still till this day HUGO BARBA has not completed an investigation. HUGO BARBA is insisting my bag was never left. Two managers, Antonio and the cleaning lady confirmed it was found in the room we stayed and it was logged. We notified the Costa Mesa police and now have an open investigation and HUGO BARBA STILL refuses to cooperate. Besides this hotel stealing personal property we asked for a iron, never received it, TV OR Refrigerator did not work properly. DO NOT WASTE YOUR MONEY HERE , BEWARE OF A THEIF WORKING FOR THIS HOTEL!! read more

So disappointed. I understand that things happen, which are unfortunate, but it is the way the staff responds that really matters. In the morning I turned on the faucet of the tub and disgusting brown water came rushing out. It went on for minutes, so clearly I had to skip a shower. I shared the incident with the front desk as I checked out and the video I took. While there was an apology offered, the front desk staff didn't seem surprised it happened. He didn't offer to comp the room, even though I couldn't shower but said he would issue me Marriott points as an apology. Two weeks later, no points. I called the manager and she couldn't be bothered to return my call. read more

Costa Mesa Marriott - Skip the shower - Hotels Near Me - Costa Mesa, California