Ford (assistant manager) and Talon (lube tech) provided genuinely astounding customer service!…read more Talon noticed me struggling with a flat tire on my bike, flagged me down, aired up my tires, let me charge my bike, and even brought me a bottle of water in 94 degree heat. While at the store charging my electric bike, witnessed the duo in action. I saw them clean the entire store top to bottom and complete a vehicle inspection with impressive thoroughness and precision. These guys deserve real recognition. If this is how they treat someone just charging a bike, I can only imagine how well they treat their actual paying customers.​​​​​​​​​​​​​​​​

Take 5? More like take an hour and a half. NO sense of urgency. People come here because they want…read morea quick as possible oil change - if we wanted to wait two hours, we would go to a dealership!! It was NOT busy at all and everyone seemed like their job was an afterthought. The manager was just in the office and chatting with a co-worker in the parking lot like it was their lunch break when there was 2 cars waiting to be serviced while he left 1employee to run the whole show. Disgraceful!

Tooooooo expensive. Towne center automotive on 45 is better and humanely priced…read more The idea of what my olio changed cost was comical. All for people making money but damn

I have been coming to this location for about 15 years. I have had some good and not-so-good…read moreexperiences here (years ago, a tech left a filter not screwed on tight and also had an air intake hose disconnected, but these are all simple mistakes that can be made, especially with trying to service lots of customers as quickly as possible). Either way, I've never had a really bad experience, thankfully, and I simply wanted to write this review today of how much I appreciate the technicians there and the service staff. Big shout out to Victoria F., Hannah A., and Mitchell M. All three were exceptional in helping me today, and I have to say that Victoria went above and beyond, just making sure I was satisfied with my purchase and helping me throughout. Probably the most I've ever spent in one go here, so it was nice to have such a pleasant experience!

I have been using their services after Aqua Wash turned into detailing only and I have been happy…read morewith them.

Worst car wash in SPRING Tx…read more Do not waste your time or money here, there's a self car wash down the street. Only good thing I can say is the hard workers outside. Front desk girls are horrible. Can't even get change to tip the workers cause the girls are to lazy to get change. If they are closed at 5:30 don't expect anyone to help you after that time. Even if your car is still washing.

You can't get into or out of this place it's so condensed. They are trying to do too much with…read moretheir 10th of an acre of land. No parking. Nobody greets you when you pull up so you wander around looking at all the workers that couldn't care less. First time there because I had a coupon and it will be my last. Just about any other place will be a better experience.

I arrived at 3 pm on a Friday afternoon. The tech came out to greet me as soon as I pulled up. They…read moregot my inspection knocked out in 5 minutes and I didn't even have to get out of my truck. Excellent customer service and I will be using this shop in the future.

i went to Christian Brothers Automotive in Spring to diagnose a ticking noise coming from the…read moreengine on a car I just purchased. I ended up paying a little over $1200 for the diagnosis which also included a charge of $250 for spark plugs, $250 for radiator coolant flush and $250 for brake fluid flush. The technicians diagnosed the problem as a knock and I needed to replace the engine but with nothing to back up their diagnosis. I went to another shop and got the same diagnosis, again, with the same diagnosis and nothing to back up or guide me to the problem. Finally, I called Angel Car Medic (via Yelp) and got a very detailed diagnostic report including cylinder pressures. They pulled the spark plugs and showed me how bad they were - even after just being replaced. Long story short, the diagnosis Christian Brothers provided was correct but they charged way too much for the other services. I was so stupid to select them for this!

I am livid with Christian Brothers Automotive. I booked an appointment two days ahead, arrived on…read moretime, and sat in their waiting area for THREE agonizing hours. Not a single technician inspected my truck. Staff offered vague excuses and zero updates while servicing walk-ins ahead of me. This is blatant disrespect for customers' time. Their "Christian values" of integrity, transparency and excellence? Total hypocrisy. I walked out without letting them touch my vehicle and will NEVER return or support this business. If I could leave zero stars, I would. Save yourself the frustration--go anywhere else. No one should waste their time here.

Will was not only quick and professional, he was also smart about diagnosing the problem I had. I…read morethought I may have to fix or replace my AC system. Will considered other possibilities and figured out that the real issue was a leak in my windshield. He saved me a lot of money and headaches. The price for his work was fair as well. Highly recommend.

He is quick to respond, thorough, super kind & honest. I've used him twice & he will always be my…read morefirst call. Highly recommend him!

Came here this past Sunday for an simple oil change and replace brake pads off the recommendation…read moreof a friend in the area (I live in the Galleria area) and me expectations were blown away by their service. Showed up at 8:55am for my online appointment and Jerry greeted me at 9 promptly getting right to work. Chatted with some other long time customers in the waiting area and heard nothing great things about their experiences. I told Jerry what I was looking to get done and he was very straightforward and honest in letting me know what they were going to look at and even doing a walkthrough with me of their findings and suggestions. After talking it over with him a bit, ended up getting new pads, rotors machined, new calipers, alignment done (lifetime warranty), as well as take advantage of their oil change coupon book from the holidays (4 for the price of 3). He walked me over to their computer and showed him adding in the individual services and applying the applicable discount at the time (online appointment is a MUST!) so everything was as transparent as possible. All in all, I was extremely pleased with my visit here and will definitely be back as I think I've now found a place where I can leave my car in hands I trust.

Very unprofessional I got there in the morning The guy told…read moreme to wait a few minutes he was in a meeting, i said ok no problem Nothing but teenagers and bad faces like they don't want it to work

This is the first mechanic shop I've been to where I genuinely felt like I was dealing with honest,…read moreknowledgeable people who actually care about helping you instead of just selling to you. Tom and JT took the time to find the real problems, explain everything clearly, and give me practical advice without trying to pressure me into unnecessary work. That kind of integrity is rare these days. What really stood out to me was how much they went out of their way to help. You can tell they value people, not just profit. Even the waiting room reflects that -- they have a Bible there if you want to spend your time reading the Word while you wait. I'll absolutely be bringing all of my vehicles here from now on. Huge thank you to Tom, JT, and the whole team for such an amazing experience.

What's different about this location when there's so many locations to choose from? Location,…read moreconvenience, great customer service! I love in and out service! Know what you need and the tech will give you estimated time when it's done! Be prepared to leave your car and have alternative plans if you don't want to wait 3-4 hours. I had to return to drop off my car.. My great mechanic told me I needed to get my brakes done. So everything can get done with a discount if you choose to get it all done!

I think these guys have been review-bombed, because in my experience they are great, and this…read morelocation is my new favorite tire place. There are two firestones for the woodlands part of I45, the one up by the Walmart on the southbound frontage road, and this one just north of the Raeford Road exit on the northbound frontage road. This is the northbound one. That does put it on the "other side of the tracks" -- the Shenandoah rather than the Woodlands side of the freeway. Undoubtedly, this is a more working-class neighborhood--Mexican meat market, a tattoo place, and a Mexican restaurant share the strip mall. But the crew is better. The people are better than the Woodlands location. The place is run by an African American gentleman who probably opened the place--seems to have been there forever, and his crew are all experienced mechanics. He went above and beyond calling other firestones to track down my truck's lifetime alignment, suggested the coupons for discounts and they really did me right on the tires, mounting and balancing, and alignment--I watched them through the big plate glass windows. These aren't high school kids, they are 20-year-old men. That says something about the manager and the culture. I have never had a better experience at a Firestone, and now I cross the tracks every time to use these guys.

The technician sat in my vehicle and put grease all in my seats which are peanut butter leather. He…read moretouched my radio was in the backseat and missing with sun roof. The only thing he was to be doing was working on the suspension. I am upset to say the least. no respect for other people property. Headrest is up for what? I am so upset I want to file some charges on him. Everyone knows you put paper or plastic except for this smuck. Here is what angers me because the young man Carlos is A+. Professional, polite and honest. The tech undermined everything with his ignorance. The manager can call me because your technician is straight garbage can juice for disrespecting my property. I am concerned about what he was suppose to be doing because he has done everything except fix my car