Ford (assistant manager) and Talon (lube tech) provided genuinely astounding customer service! Talon noticed me struggling with a flat tire on my bike, flagged me down, aired up my tires, let me charge my bike, and even brought me a bottle of water in 94 degree heat. While at the store charging my electric bike, witnessed the duo in action. I saw them clean the entire store top to bottom and complete a vehicle inspection with impressive thoroughness and precision. These guys deserve real recognition. If this is how they treat someone just charging a bike, I can only imagine how well they treat their actual paying customers.​​​​​​​​​​​​​​​​ read more

Take 5 Oil Change - Oil Change Stations Near Me - Spring, Texas

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Last time great. Today mediocre with one hour wait, no Mobil oil, no sticker, new employee. Still ok $150 little expensive read more

amazing guys did mines fast and easy service requested was quick quality of work was solid and professional and value of customers was outstanding read more

3 employees. All bays were full. Waited for at least 35min I EVENTUALLY LEFT because wtf? It's called TAKE 5 not TAKE 35. Not to mention the employees look like they don't know what they're doing and they move with no sense of urgency. I asked how long it would take I was greeted with a huff and puff and uhhhh idk maybe 10min. Long story short go somewhere else. read more

I would give these folks ZERO STARS IF I COULD. do not...I REPEAT do NOT let them touch your car. they will take 3 hours for a simple oil change and still not do anything right. Noone seemed to know what they were doing. please save yourself the time and go to someone who knows what they're doing! read more

I went by last Saturday morning at 7:30 and nobody was there. If your sign says open at 7:00 then be open at 7:00. Then I went by a few days later around midday and waited for an hour without ever being acknowledged before driving away again frustrated. Keep it up boys, slow and incompetent is really working for you. read more

3 guys for 1 oil change? That's a little ridiculous. I pulled up. Was never told how long the wait would be. There's only 1 car in the bay, 3 workers... waited over 20 minutes and asked one of the guys why it takes 3 people for 1 vehicle and he states it's a corporate policy. Would have just been nice if there was a little more communication. read more

Take 5 Oil Change - Oil Change Stations Near Me - Spring, Texas

Very unprofessional Dude charged me for oil change and filter... didn't even give me a filter . Didn't even change my oil- he literally just added oil. & he didn't even give me a sticker for my window or nothing. He was very rude. Will not be returning. Wish I could give -5 stars. He doesn't take his job seriously and just wants to rush you in, overcharge, and send you on your way . Save yourself the exhaustion. read more

I took my car in at the beginning of August 2025 (ill have to pull the exact date). I paid for an oil change (full synthetic) which isnt cheap. Fast forward 3 weeks later...my oil is leaking. There was no leaks previously until after going to Take 5. I end up taking it to the dealership and they fixed it (free of charge) and it was due to the oil filter leaking. This is unacceptable. POOR LAZY WORK FOR YOU ALL. I should have known better when the guy told me he was working on his day off. Went to Take5 off Rayford Rd in Spring Tx read more

I tried to change my friends oil for her and Take 5 put the filter on so tight that a 350 lb torque wrench couldn't get it off. These people are insane. So, we put new oil in and would have to bring it in the next day. In that time, much of the oil leaked out and now her car is in the shop. I guess I was able to loosen it just a bit, so that's my fault. These people tighten it so hard so you'll have to go back to them every time. read more

Came by today at 7:20, online it says they open at 7 and their sign on the window said open. They definitely weren't open. Every bay door was closed and nobody else was there. You should probably adjust your hours if you actually want business. read more

I showed up, all bays were full and I was the first in line. I've now been waiting 45 minutes and am still waiting in line. There are no less than 3 technicians working currently and this is not the first time I've had this experience here. Take 5? More like take 1:05. read more

They said they could do state inspections and cannot. Wasted an hour waiting on them after they said they could.

They are great. Always so fast and I never have to worry about anything. Brandon took such great care of me. Help me with my inspection sticker too. Highly recommend this place read more

This is the third time I've come here for an oil change and each time it's taken almost an hour. The convenience is not worth it. Some of the employees are very helpful, but they really need to get their act together. They are quick to greet me, and find out what I need. I appreciate that. But when the guy that's supposed to do your oil change spends the first 20 minutes looking for his phone then something is wrong. One time I came and the employees were literally just hanging out while cars were waiting. Thankfully, the manager came back from his lunch and they really hustled then. I will try another location and hope it's better. read more

i would suggest you go somewhere else. 3 different employees had no clue what they were doing. the blind leading the blind. i will say- their Supervisor seemed knowledgeable and was had good customer service. read more

This is the worst take 5 I've ever been to. took an hour to do 2 cars in front of us. Terrible

I've been coming to this location since they opened for oil changes. The staff is always friendly, helpful and the cold bottle of water they offer when you pull up is a nice touch. I like coming to Take 5 locations because I buy Royal Purple synthetic oil and can insure this is what's being used since you're able to relax in your vehicle while they perform the service. I like that they offer our current and retired military a discount as well. read more

Hey hey hey hey a great team today!!!!!!!! Outstanding personal Quality Technology Velocity Things to improve a big breakfast Keep going If you succeed we succeed!!!! A lo cabimero. Vergacion e bueno está estoooo read more

Take 5 Oil Change - Excellent job - Oil Change Stations Near Me - Spring, Texas

Came here for a quick oil change. Got everything but the quick service. Waited nearly 45 minutes for them to get to me and when they finally do they didn't even apologize for the wait. They just treated me like I knew nothing about my car. They were also complaining about other people right in front of us. Nobody asked what service I wanted I had to inform them. I requested mobile 1 and they stated they don't have it in stock. I was annoyed at this but then they said they didn't pull the plug so I can leave. I said I have been waiting for over 40 minutes I don't have time to go anywhere else. Overall they were very rude and lacked customer service. read more

0 stars is more like it. Trust me, you DO NOT want to come here. Due to the negligence of the employees after an oil change my car is without AC. They have topped off fluids and didn't replace the caps to any of them. Fluids destroyed a sensor In my car that could cost $1000+ to repair. The manager is no where to be found despite 3 times of returning to speak with him. Corporate is also not reachable. Dont come here. I'll never return to any take 5 ever again. Ignore positive reviews, because there is nothing positive about this location. read more

I've been having problems with my oil after the oil change I got from this location. And come to find out they never put any oil in my car. They just drained it and never put oil. Three guys worked on it. None of them notice. It took so long and yet nothing was done. I'm getting my money back because there's no way you can just charge me for a job not done. And on top of that you put damage to my car. I'm getting my money back and suing this location & the employees. This is my only vehicle and I work two jobs and you're getting in the way of my money. This place is so scummy. The whole place should be shut down by the looks of the reviews. read more

Just pulled in to the location @645pm and it was closed. The sign says 8pm Either update it or have someone here read more

This location is definitely not recommended. Went twice to try to get the car inspected and an oil change. No inspector on the 1st trip. I called the location # prior to the 2nd trip to confirm the inspector was working. Call center confirmed inspector was there until closing time, but that wasn't true. Employee at location kept AirPods in entire time and kept asking us to repeat ourselves. They also didn't confirm the oil level with us like usual at their other locations. read more

I'm a Take 5 regular, because they do great job every time. Prices are a fair value. Service is always fast and friendly. I really like the free top off checks between oil changes. I highly recommend them. Check out coupons for substantial savings. read more

honestly, don't waste your time on this place. It should be called. Take an hour instead of take five. I waited in line for over an hour and once I got up to the bay they started working on a truck that was there after me. Once I asked the guy about it he told me "well. I did tell you it was going to be a long wait. Also these are trainees and they don't know how to service a Toyota so how can they start on a car that they don't know how to service." And I said well "I didn't know that" he said "yeah I know I was just explaining that to you". Come to find out they don't even have the conventional oil that I need. That could've been told when they told me that it was going to be a long way, they could've just said if your here for conventional oil we don't have any and i could have went on my mary way. I feel like they tried to be professional, but I could tell that he was annoyed and I understand that he was stressed and overwhelmed, and I tried to give him grace, but this was one of the worst experience and I just wasted an hour and a half of my life read more

Went in for an oil change and inspection, they handed me a mess of papers and instructed me to leave. When I got home I noticed I had no proof or receipt of the state inspection. I called back and they simply said "oh uhh we forgot. Sorry". I was the only customer there and there were at least 3 guys there working on my car and not a single one noticed this when I was there... very low quality of intellect and service. I've always gone to this take 5 location but not anymore.. I'd rather spend my money elsewhere. read more

Do not go alone as a female, they will take as advantage of you. My adult daughter has been using this facility for years now and said her fluids were marking low. My husband went to check her car due to the expected freeze and found all the fluids were low. He could not open the radiator fluid reservoir because it was stuck and crusty from not being opened in so long. Well come to find out she took her car in a month ago to this location to get her oil changed and they instructed her she needed her washer reservoir to be replaced at a cost of $400. Luckily she didn't do this at the time and said she would do it later. She was also another heating part was needed to be replaced at a cost of $300. We added over a gallon of fluids to the radiator and her heater is working fine now. My husband (who is mechanically knowledgeable) instructed her not to use this facility again. It's a shame young women are taken advantage of when they don't know mechanics and rely on what they believe are trusted companies. read more

On July 7th I went to this location and got an oil change and a coolant flush. Ever since the coolant flush my truck has been over heating and is now inoperable. I have called over and over again. Left voice messages for someone to reach back out to me. Got lucky one time and got a hold of someone and they told me they couldn't get a hold of anyone at the store. Was told that a message was being sent to the shop supervisor and he would be contacting me soon. That was yesterday, go figure still no reach out on their behalf. Note.... My vehicle has had no other service of any kind since this visit.... read more

The worst service ever! Waited in the bays for over 20 minutes and they hadn't even touched my vehicle, but had no problem servicing other vehicles behind me! Very poorly managed! Stay away! Take your business elsewhere. read more

I was greeted with a smile and offered a water bottle. The young men were so friendly and polite. Professional and speedy service. Recommend! read more

Very disappointed in this place and it was actually recommended! I should have checked the reviews before I went because a couple of them hit dead on to what I experienced! Pulled up there was two vehicles in the bays so I was third bay. The greeter was great offered water and checked my tires, added air to one and then I sat there!!!!! One truck leaves another pulls in to bay two and they immediately lift the hood on this new comer and I'm still sitting. So I ask the greeter do you know how much longer it will be and he says oh after the two trucks you are next, I said the red truck pulled in after me and he says oh well when they finish black truck you are next not true at all and 22 minutes had past, Sat there another 25 minutes watching them working on the red truck! Felt like I was invisible, not sure if it was my skin color or the CA plates! I finally asked this other guy stand in over by computer messing with papers, if there was anyone or anything that would keep me from moving and he said no you can pull straight out and I did, and once out of the bay I had to get out to close my hood! Didn't have the decency to ask what the problem was or to even close my hood! read more

I was advised of an initial 20 minute wait however that turned into nearly 45 minutes. Secondly, I asked the Employee to check my in cabin filter and he advised me that he would have to take my entire dashboard off! I explained to him that it was located under the glove compartment on the passenger side. Needless to say it was obvious that he did not want to do his job which was apart of the service. In addition, he couldn't assist in resetting my oil indicator light. Needless to say I will not use their services again due to the lack of service that I received for an overpriced oil change. read more

I highly recommend not going to this Take 5 the service was a -5 I arrived to get my oil changed at 6:15 and waited til 8 to be serviced the 2 employees told me they didn't have the tool they needed to reach my oil filter so they would have to brake the clips and take 5 would replace them so I asked the employee to call the manager to confirm the manager Joseph was rude af and said no the company wouldn't replace them fine but the fact I waited two hours for a service I didn't get to receive and everything is closed is sad but the funniest thing about the situation I just got my oil changed there in May smh I will never spend a dime with this location again I'll drive 20mins to 1960 it's faster and the employees are very sweet and knowledgeable of the job read more

Ok Take 5 Oil Change thinks this is a joke you dare respond to my review with lies again I called and got an automated system no live person to talk to basically telling me to repeat what I put in my review am like wow 504-837-0670 is a joke number so who sent this message the Owner read more

Take 5 Oil Change - Air filter box - Oil Change Stations Near Me - Spring, Texas

This place was terrible there was four workers and I I only had one car in front of me . It took a hour and half to get a oil change . I think that's ridiculous and you can't leave cause you get stuck in there in the garage . read more

I read the buyer beware reviews, but decided to give them a chance nonetheless. BIG MISTAKE. I'll start with the pros... They're super quick, super convenient not having to get out of the car. There was no wait. Now the cons...The whole experience was a literal con. I explained it was my first time there. The tech had me pull up and right away they went to work. BEFORE explaining the packages to me. The tech takes my name and info and begins to explain the packages. Standard stuff. They basically have a premium package at $85+, two midrange packages between $65-75, and then a pretty much basic oil change valued at $42.99. They're all visible on a board that says PROUDLY PROVIDING (previously mentioned package and another Mobil oil package) RIGHT before the basic package. I tell the tech that's the one I want, that $42.99 package. She tells me I can't get that one. "Why not?" She says, "because you need a 20 weight oil in your car, I can't give you that one. You can have these..." points to the $65-75 oil changes, nonchalantly... Nah, I say, "just put that lil oil you took out of my car, back in, and I'll make my way on to Jiffy Lube, where I know they can do what I want..." Technician says "I can't, he's already done..." gesturing to another tech that just popped up from underneath the car... So this is what we're doing? Don't get me wrong, I understand most of these businesses "up sell" to make a profit, but Take 5 is just predatory. That's okay though, just as nonchalantly as the tech swiped my card, I dialed that 877 number on the back and filed a partial dispute...do better. read more

My 17 year old son needed an inspection, so I told him to take his car to Take 5 on Rayford. After his passed inspection, he tried to pay with his Copper card, and it wouldn't work, so he called me to come and pay for it. I checked his card balance, and he had plenty of money. I went to the location and gave him my card. I went home, and after about 20 minutes, I texted to find out what was taking him so long. He said they made him go through the car line again to run my card. Why? I called the store and asked the woman who answered why they would do that. After explaining what happened, she put me on hold. A couple of minutes later, it went to voice-mail. I called back, and they wouldn't answer. Called back again, and they immediately hung up. We have been taking our cars to this location for over 5 years, and in the last couple of years, the service has been horrible. We will never return. TAKE 5, MY A$$! read more

The men here when you first ride up greet you with a bottle of water. Then they show you a board qith different prices for different oil changes, I got the cheap one which was like $50 i believe. Anyways, my car was empty on oil so I didn't mind the price. The men talked me through everything that they were going to do. They even found a part in my hood that wasn't connected and they connected it for me. read more

Had an issue with old management, brought it to Terry and he was able to fix everything no issues. Very knowledgeable and great service