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    CoStar Group

    1.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - CoStar Group

    Commercial real estate

    Buyer's agent

    Listing agent

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    Pasas Properties - Pasas Properties

    Pasas Properties

    (76 reviews)

    Ocean Beach, Point Loma

    After living in one of their units for over a year, and leaving the apartment clean and in good…read morecondition. I was hit with a $1,181 charge for "prorated painting." Painting is considered normal wear and tear under California law, especially after over a year of tenancy. Worse, I formally requested a move out inspection one month prior to my move out date but this wasn't offered until April 29th, just one day before my lease ended which denied the chance to address any concerns. Renters: be cautious. Know your rights. And document everything if you're dealing with the company.

    Our son rented from Pasas Properties. Following a surgery, he passed away unexpectedly. We live out…read moreof state. Patti Cardosa went out of her way to be helpful and kind. She provided information we needed to rehome our son's cats. She sent us a photo and information regarding his vehicle. Patti always responded quickly. When we arrived in San Diego, Ryan Blanco met us at the apartment to provide access. Ryan also responded quickly to all of our communications. Our son's security deposit was processed right away, with details of which expenses needed to be deducted. Ryan also let us know about mail which had arrived after we left and followed our instructions for each piece that was received. Both Patti and Ryan made an extremely difficult experience that much easier. Their compassion and professionalism were very appreciated.

    Arrow Real Estate - Property under management with a remodel completed with our contractor Arrow Construction Group!

    Arrow Real Estate

    (80 reviews)

    University City

    Arrow Real Estate assisted me with managing my rental unit before I sold it this yearread more

    Our HOA worked with Arrow Asset Management for over 3 years, and while there were periods of…read moreresponsiveness and greatness, overall service consistency declined over the last year. During that year, I personally referred Arrow to multiple HOA presidents and spent several days handling referral calls on their behalf, which contributed to the company adding a number of new accounts. At the time, I raised concerns that growth without corresponding staffing and oversight could affect service levels. Janeth and Caden served as our primary manager during a period marked by frequent staff turnover and operational gaps. We experienced missed or lightly supported meetings, delayed follow-up on post-meeting action items, and slower responsiveness on time-sensitive issues. As turnover increased, continuity and accountability became ongoing challenges. Several maintenance and financial items took longer than expected to resolve, including common-area repairs and aspects of a loan process that carried meaningful impact for our homeowners. During this period, our account was supported by multiple assistant and full-time managers, which appeared to contribute to the lack of continuity. Based on our experience, associations considering Arrow-particularly those facing major projects or financing, may want to ask detailed questions about staffing stability, oversight, and communication expectations before proceeding. They are the best we have had compared to our last, but our board feels that they may be entering past management habits.

    Coastal Pacific Real Estate

    Coastal Pacific Real Estate

    (5 reviews)

    La Jolla

    I cannot say enough good things about my agent at Coastal Pacific Real Estate, Justin Chimento, and…read moreCoastal Pacific founder, Susan Forster. I've done a number of real estate transactions over the last couple years and fortunately for me, I used Coastal Pacific for the two transactions that turned out to be the most challenging. One transaction was a property sale using a 1031 exchange. Justin and Susan were instrumental in making sure every detail and requirement was addressed and adhered to. My most recent transaction was the sale of my primary residence where material information that jeopardized closing was not provided by the buyers' agent until less than a week before closing. To say that I was stressed is an understatement. I did not know from one day to the next if the transaction would fall apart or close ... up to and beyond the closing date. Throughout the transaction, Justin kept me informed. He told me my options; he listened to my concerns and frustrations and he tried to get my questions answered by the buyer's agent. He was realistic yet not pessimistic. When I needed space during the most critical days of waiting for the buyer to perform, he gave me space while working steadfastly to affect a successful outcome. Justin listens. He has invaluable experience in the industry. He is professional, responsive and part of a super team along with Susan and the title/lender/escrow companies they have done transactions with successfully over decades. When you hire Justin, you get someone you can easily work with AND you get a village if you need it. You can't go wrong with Coastal Pacific.

    I have recently had the extreme pleasure of working with Teresa Rodriguez. We crossed paths while I…read morewas searching for a rental home in the very competitive market of Carlsbad, and I was so fortunate to have her reach out to me in my time of need. Teresa is the consummate professional. Not only that, but at every turn she provided the positivity I needed when we were turned down several times. She is so knowledgeable in not only the rental market, but purchases and the real estate market in general. She is so communicative, which is a must in this fast paced environment where literally every hour that passes is critical and decisions need to be made quickly. She reached out to agents and owners and got me in front of people I otherwise wouldn't have, and I am happy to say we have secured a rental! Not only that, but she put me in touch with a great group of folks at her preferred lender, and we are now working on getting a home loan within the next few years, something I would have never thought possible without her education and encouragement. She even took us to an open house just to show us the ropes, what to look for, etc. All of this for no personal gain, other than the fact that she loves what she does. Thank you Teresa for all of your help, and I can't wait to work with you again soon!

    CoStar Group - commercialrealestate - Updated June 2026

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