I had a great visit to the Costco Optometry Department l. My Gucci prescription frames were broken and I needed them repaired. The one frame holder over the ear lost a screw and had come off. I walked up to the counter and they were busy. There was a QR Code for check in. Once you scan the code and check in, you may find a seat to relax until they call your name for service. You can also take the time to shop all of the new frames and accessories that they have here in the Optometry Department. My name was called within 7 minutes and I was assisted by Kindra. She was very customer service oriented and she was able to fix my frames, clean the lenses, and confirm that my fit was right in my face. Her professionalism was excellent. I hope that when I go back to buy frames again, that she is there to help me. Thanks Costco! read more

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The food court here is kind of passive-aggressive. They told me I had to get into the whole pizza pickup line but because I'd ordered other things (and there was a wait on the pizza) I was told to get into regular pickup line. But when it was my turn at the regular pickup window I was angrily told that I was in the wrong line. I pointed out that the pizza employee said I had to return to the regular line but I just got eye rolls back. I guess I'm not sure why this location specifically needs to overcomplicate things. The two lines isn't a hard concept to grasp but when you have different employees telling you different instructions and then get scolded for following those instructions is kind of off-putting, but whatever. read more

I just recently went to Costco for some food at the food court and I was just mind blown by the delicious desserts! So I ordered a salad and a churro caramel sundae. The salad was really good and big, it's for 2 people I would say. The sundae was absolutely delicious!! I can't wait to get another one! The staff was a little rude but they're very busy so it's understandable. read more

Costco - Wholesale Stores Near Me - Chula Vista, California

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I had cart full of items but as I approach the cashier their were 2 guys working I handed my card (Costco And I said This is 2 orders I split them up. I walk up Oscar and I are at cashier area and say again these is 2 Orders again and have dividers separated everything Oscar looked mad. He didn't acknowledged me And a word. On the other hand the other guys was nicer and I payed my orders and said Thank you gentleman. As stood there Oscar still said not word Well maybe some manager may see this I hope he's not so rude to all of his customers I'am not like didn't spend $$$ I haven't ever had a bad experience here read more

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When I don't feel like eating a heavy meal, Kirkland Shrimp from Costco it's what's for dinner. The Costco on H Street always has good customer service and really enjoy their variety of seafood options. I always buy several bags of large shrimp because it's quick and easy to cook. In a large bowl, I add cooked shrimp with slices of cucumbers, drizzle lemons and your favorite Cajun seafood boil seasoning. Try this shrimp cocktail so delicious!! Happy Yelping :) read more

Costco - Sometimes I crave a simple hotdog and ice cream from Costco! - Wholesale Stores Near Me - Chula Vista, California

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Solid Costco in the South-bay. The food court has a lot of seating which is nice. The selections of products are good and they have new items all the time.My only issues are parking and waiting for food here. First the parking lot is extremely busy and sometimes I have to make multiple loops to find parking. Secondly they changed the food ordering and pickup process. You pay now at a kiosk which I think is great. The only issue is usually there is one massive line to pickup the food. They have the windows available but not enough workers. read more

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Boooo terrible lines. Supervisors standing around not doing nothing . Ruuuuude workers ruuuude people. Excuse me an sorry seems not only people but employees don't know this concept read more

Costco - Terrible lines. Ruuuuuude supervisors an ruuuude workers. Excuse me doesn't exist here - Wholesale Stores Near Me - Chula Vista, California

I absolutely love this Costco! I found ube liquor the other day and I haven't seen it in other costcos before. They also have a food court and gas station outside. The service is great. The selection is good. The value is pretty good! read more

Costco - Ube cream liquor - Wholesale Stores Near Me - Chula Vista, California

It's time for me to get a pair of prescription glasses. Jessica who assisted me was knowledgeable and professional. I feel confident in my decision. Thank you, Jessica. read more

The Costco itself is like any other Costco. Expect the same items and experience and long wait times at the checkstand but the parking is a huge problem. It's so hard to find parking unless you park very far away. Their lot is pretty big so it's surprising that is the reason for the 3 stars. No one wants to park far away after looking and driving around for 15 minutes and then have to lug a heavy ass cart in an uphill direction to get to their parking spot. read more

This is hands down the worst Costco location I've ever visited. The parking lot is a literal death trap. The entrances and exits are always congested, people ignore basic traffic flow, and it feels like no one follows traffic laws. Every visit is stressful before you even get inside. I've seen so many close calls that it feels like it's only a matter of time before an accident happens. On top of that, there are tons of aggressive, angry drivers and a lot of out of country plates, which honestly makes hit and run situations feel even riskier since tracking can be difficult. It just doesn't feel safe. Inside isn't much better. This is the only Costco I've been to that regularly doesn't stock simple items like plastic forks and spoons. For a warehouse that size, that's surprising. Compared to the Mission Valley and Sorrento Valley locations, this one is by far the worst. I would rather drive farther to another Costco because it would take the same amount of time I'd spend circling this parking lot. Avoid if you can. read more

Who was the genius that moved the self check out lanes to the opposite side of the store so you have to fight through every check out line to get there? read more

You see it right when you enter TJ from San Ysidro. You get 2 hours of free parking. Save your ticket as you'll need it to exit. Costco memberships extend internationally. So if you have a membership in the USA, you can come. They have a tire center which was convenient because we had low tire pressure. Food court was great. Nice and clean. read more

Costco - Having lunch - Wholesale Stores Near Me - Chula Vista, California

Samples are back at Costco!!! Normally, we make a monthly or whenever we need to trip to our local Costco for essentials (mayo, creamer, paper plates, toilet paper, etc..) well somehow our toilet paper trip ended up with a cart full! However, there were some steal dealios! The clothing section was very organized, and there were lots of sale items. Swim shorts for $4, regular men's shorts for $3, kids' clothes (nike) for $6 or $9... women's skechers on sale... nautica and banana repubkic jackets cheap! normally, the clothing section is a mess with most people grabbing and unfolding and throwing it back down, but I noticed 2 Costco workers folding clothes back up. Not everything is cheap at Costco, but you can't beat nice bath towels for $6.99 and 2 pack gel pillows for $14.99, especially when GTM or Dave's wholesale has been hit and miss lately... the small face towels went from being $0.50 at GTM & Dave's to $3 each while Costco has a 24-pk for $13.99. The food court was down during this trip, and it looks like forna whole month (between Sept and Oct 2024) while they remodel. We do get stopped after paying to try and get us to go up to the executive level and not sure how to stop that mo matter how many times we ask if it is because of that.. would like to just keep our current membership and not be stopped each time. read more

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I come to this Costco at least once a month. It isn't the closest to my home, but is usually a pleasant experience. This Costco is kept clean and orderly. I would visit this location for the last five years. I can almost always easily find parking without having to drive around a lot. The spacing of cart returns is appreciated, as they're never too far from wherever I park, yet it doesn't feel like cart returns are taking up "too many parking spaces". Employees are friendly, they do their job well. Sometimes the checkout lines are intimidating but typically move along rather quickly. I'm always happy with the selection in the food area. I enjoy the proper seasonal rotations Costco is able to follow. The food is rotated in a good timing as it's not boring or disappointing from one shopping trip to the next. I'm always happy with the price of bulk items, I don't even compare with other stores anymore. Kirkland brand has not let me down, and the sheer volume of products in the store are always helpful, if one has the storage space for it. This is nice because it does keep shopping trips down to approximate monthly. read more

Great stock and friendly staff. A bit busy throughout the entire day but the gas and perks can't be beat. The parking lot and entrance/exit(s) can be a bit chaotic. read more

The food court order line is out of control. What happened? 30 minutes in line for a slice of pizza!!!

I was in the area and needed to Costco run it. This is my first time at this Costco. The entrance was super busy, but once you go into the store customers disperse to open some space. There was a long line waiting for Rotisserie chickens. There was a lot of samples, which made aisles hard to get through. This Costco just seemed smaller or the layout made the flow made shopping seemed bumper to bumper. The prices were normal prices. read more

My husband and I came here to purchase the Sony Bravia 8 and they didn't have it in stock. Brianna was so amazing! She has incredible product knowledge and her customer service skills is impeccable. My husband has been researching diligently on which tv to purchase and Brianna had all the right answers. My husband and I were absolutely amazed because most employees wouldn't know much on how or why the Sony Bravia 8 is better than the Samsung or LG OLED tv. I love her honesty and how she spoke from experience. Thank you so much Brianna for an amazing experience. You have made this Costco our favorite now. Please give her a raise! read more

Went there first thing no carts I get it it's busy this place been on a steady decline anyway inside I was shocked at their refrigeration case empty boxes everywhere how are you supposed to find what you need now I know where to get boxes to bag my groceries this place has really gone downhill no organization it's become Like K mart isles everything thrown around I think I will be shopping a different Costco read more

Shitty food court operation! There are no signs detailing the lame kiosk ordering system. So, after long waits in line, customers are being told by the arrogant workers that a purchase slip is necessary and paying at the window seems to be ignored by them. Then you are told to get back in line after ordering to wait for pick up. I've always hated the congested parking lot & poor customer service mishandling your items in your cart at the register. Now they screw it up at the food court too! read more

Worst Costco. Parking is bad, lines are long and they never answer the phone. Have called numerous times over the last month and they never answer. I actually live near here but drive to Poway because this Costco sucks so bad. read more

Tried this new item in the food court and it was so yummy! I suggest ordering on the machines so you can see the different options because not all of them display on the physical menu. read more

Costco - strawberry swirl yogurt ice cream | IG: @socalsnomnoms - Wholesale Stores Near Me - Chula Vista, California

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Probably one of the worst food courts there is in San Diego. Been here multiple times and every single time it takes almost an hour to pick up a whole pizza. I usually order right before doing my shopping so when I'm done I can just pick it up and go home but when I get to the pick up line they tell me it'll be another 15-20min after I already shopped for over 30min. Ridiculous, unreliable, unprofessional. read more

Specifically for the tire center. I made an appointment for Sunday at 10AM for tire rotation and to figure out why my tire sensor light was on. They told me I needed new sensors and so I paid for 4 new ones + installation. Got a call 1 hour later that it's ready. I came by 2-3 hours later since that was the only time my other ride could take me back. When I got there to pick up, 1) they lost my keys and it took approx 20 mins to find that they were with someone else's paper work 2) when I turned on my car to go drive it, the tire light was on again so I told the workers and they scanned the sensors again--but get this, they said it looks like I need new tire sensors. Hmmm... you mean the exact service I made an appointment for and paid for?!?! I came here early enough to pick up my car and go to a baptism but because of that, I was not only late to it but I paid $260 for nothing and to waste my day-- the only day of the week I had someone who could drive me back and forth to Costco. They told me to come in another day to get it done. Very disappointing experience. Imagine planning your whole day around an appointment and paying for a service just to not get it done. Never had an issue with this tire center until now. Hoping this inconvenience can be solved. read more

Not sure what made me drive into Tierra Del Rey street to get into Costco's other side of parking lot when it's the worst entrance due to gas station. To top, I went on a Wednesday, the day before Thanksgiving just so I can grab an apple pie (actually bought 2). From the 4-way stop light and then cars merging into two lanes, the challenge now was to finding parking. I was about to give up and go to my neck of the woods, the Costco on Broadway, in Chula Vista. After 15 minutes of traffic jam and chaos, I found a parking space on the opposite side. My shopping experience at this location was good. I thought the long lines would scare me but I was pretty sure there would be a short line, somewhere. Low and behold, a lane opened up. Luck was on my side inside the store. I was in line paying for the apple pies and out the door within 5-10 minutes. Store was clean and stocked. Staff were all busy....on their phone. What's a Costco without a little chaos. read more

Went to the tire center to check the sensors and have the rotation. They only did the rotation. I had an appointment at 1:00 they finished the car at 4:30. Yes it was that bad!! read more

I dislike the new way of getting your food at the food court. Now whether you order at kiosk or cash you have to make the same line to get your food. The line gets long and having to keep an eye on your grocery basket cause I heard someone had their basket stolen at another Costco food court is kinda nerve wracking. Also hoping they bring back the supreme pizza love the sandwich and smoothies are very good wish they also had the old chicken bake this new recipe is not as good missing the pizza chunks and can't go wrong with the hot dogs read more

Honestly I think this is the worst costco I've been to. Inside they don't have discounts like the other Costco's in santee, La mesa, and Poway. Went here because I was near by and I did not even end up getting anything because the lines were not moving and no good products or discounts for anything. Food court, I don't even know what to say about that. Lines don't move and don't say predictable times. I got 1 pizza and it took 1 hour to get. The lady kept saying the big orders come first. I get that but you can't have a person wait on a pizza for 1 hour. This is crazy This guy behind me asked "I tried to call in but no one was answering" they lady Bridgette responded "it's too busy to answer phones. We are not taking any phone orders or answering questions" I will never be back to this Costco. Not worth my time. Every time I go to Costco, food court takes like less than 30 minutes. Don't come here!!! read more

I am mad at myself for coming here instead of discount tires, which is right next-door. I usually love Costco and the experience. However, the tire place is disorganized, and the wait is super long. There is nowhere to sit and you have to drop off and go into the store to deal with the tire people. There's only one person working in a forward facing way for customers. Each customer has a unique issue and/or problem. They are literally dealing with customers and spending 10 to 15 minutes per customer on each matter. All while there's a line. Also, most of the time there's nobody to receive customers because they walk away to deal with issues on a case by case basis. I just need new tires. I am now returning the next day because there is a tire pressure sensor issue that I've never had before. I'm returning the next day to pay an additional $240 for tire sensors. I am annoyed because this is just a time suck. Plus, I think I got upsold because I wasn't a male. read more

I've been a Costco member for 5+ years. To this day, Costco never fails to find unique and delicious new snacks to add to their warehouses. From food to products, quality is always guaranteed at Costco making shopping less stressful. read more

Costco - Crispy Dillies - Wholesale Stores Near Me - Chula Vista, California

This Costco is a little crowded from the parking lot to the store and check out lines just be prepared!

Classic Costco experience - everything you need in massive quantities at excellent prices under one roof. Plus the crowds that come with it. As is usual, I find that coming towards opening or closing minimizes stress. Parking can get full / competitive as well. They usually do a solid job opening enough registers. The warehouse seems well stocked these days too. Their gas station is massive - usually not too much a wait as well. read more

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Very busy location they usually have all the things I need but I'am super ec·stat·ic that they finally carry the large tub of Daisy sour cream . It was out of stock for some time and the squeezable ones are cool n all but I much rather have the tub . Recently I tried their Shrimp Ceviche . It's pretty good I must say . I mean add some fresh avocado pieces, maybe a little fresh lime and salt and it's perfect and well maybe dish out some of the onions . Way to many for my taste . Overall pretty good . read more

Costco - Daisy Sour cream tub - Wholesale Stores Near Me - Chula Vista, California

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Made me wait over an hour for a large pizza and chicken bake. when I asked the guy why it took so long he gave me an attitude. my number was in the 300s and every one else was in the 700s by the time I got my pizza. read more

Not a very large Costco, but who doesn't love Costco and all the great stuff that they have to offer? Definitely a must go to when traveling. read more

Unfortunately, I had a very bad experience at this location lately with return services. This location is closed to me so I always shopping there. The staff who was working there doesn't seem like to care about customer service. Few weeks back, when I was returned a thing I had brought, at the time I got there; there was only one customer before me but I still had to waited almost 15 minutes for my turn. There's 3 staff members worked at the time and only one person was helping for some reason. Also, I wasn't the only person waiting, there's about 5-6 people behind me. I was in a hurry, so I didn't even bother trying to make a complain. But their pharmacy staff was great, that's why I am gave them two stars instead. read more

Bad costumer service, there's always long lines if you have in store return be prepare to wait at list an hour in line

Costco, a place where thousands of people frequent, but has less than 300 reviews. Amazing. haha Well perhaps too many people are busy trying to get in and out of this place quickly, without breaking their budget, and without being held captive, mesmerized by the plethora of consumerism at its finest. Almost anything and everything you might want and need at Extra Jumbo Size resides here. Just try and come here for "one thing". I dare you! Four stars because I loathe the crowds at the gas stations, parking, and those bottom feeders that lurk and prey on every sample station, sometimes two or three times...Don't be that person. Don't make me loathe you. read more

the pharmacy dept is made up of an extremely professional staff including doctors Aliva Viviana and manager Evelyn. along with the techs they consistently provide the best quality care I've ever experienced. in spite of the amount of prescriptions they fill daily , they provide the type of community service they needs to be acknowledged. Thankful for your continued dedication and commitment. read more