The first thing I can say is the employees were very nice when they greet you at the door. In my…read moreopinion they're a little pricey and a small selection to choose from compared to party city. Halloween land are the real last resort Halloween costume store.

The only thing I can say about this is that it's just seasonal store. They do come into a closed…read morestore and open up and they're there from about September 1st to November 1st and then they leave until a Christmas one comes up. I have never been to one of the stores but you can see them all over. It's nothing much to say about it I have talked to other people and they said it's quite overpriced for what they have. Also Unlimited on the sizes of things that they have. Trump's I don't celebrate Halloween it doesn't make that much difference to me but I know others to do and they have said they've been very disappointed by it.

Shopping for a "car" mask. My brother and I go through this every year, it has to be the perfect…read moreone. I let him do his thing as I explore all of the most popular costumes for the year. Which just so happen to be Stranger Things. Yes, 7 of 10 were searching for an adult or child. In second place, Harry Potter costumes. My brother found his "car"mask.

I just wanted to give Party City in Merrillville, IN a huge thank you. My balloons were…read morepractically deflated the next morning after picking them up Friday evening. I had paid extra for the "better" Helium because it was supposed to last 24 hours. The party was at 11:00am Saturday morning. I called Party City and they not only replaced my balloons, but they even delivered them to my party venue at no extra cost. A huge shout out to this company for doing the right thing.

This store is a joke!!!!! I bought a costume and used a 25% off coupon. (Saved $9.25)) After…read moregetting home my daughter tried on the costume & hated it so I went right back to the store. I got another costume (slightly more expensive) and when I made the exchange the cashier told me so owed $13.11. NOOOOO...the 1st costume was $36 ($27 w/coupon) and the 2nd costume was $39. Had I been making a full return then yes I would see I would be getting back $27 only, however when she applied my refund amount of $27 to the exchange then charged me the full amount of $39 for the 2nd costume then in the end...I basically lost my coupon. If this store wants to lose a customer that shops there every year for costumes & accessories with my 3 kids then OH WELL!!! Clearly they're not doing something right to move from the large location they've been in for years to a tiny store where no one even knows there at now. Maybe it's because their customer service sucks and they're willing to lose a customer over less than $10.

Came here with my young kids to look for Halloween costumes and decorations. I understand it's a…read moreHalloween store but the really scary decorations should be in the back IMO. Not one employee acknowledged us so we left. They weren't even busy. Won't be back.

She is an ABSOLUTE AMAZING SEAMSTRESS! Just wonderful!…read moreThank you! Everything fit perfectly after she altered to fit me perfectly!

I obtained a wedding dress that needed to be altered at a moments notice. Ms.Young accommodated me…read morewith expertise and knowledge of how to salvage my dress. She was warm and incredibly kind throughout the entire experience. She's truly a treasure, what was an ill perceived internet purchase turned into a gown of my dreams only thanks to her. Incredible work and craftsmanship, crack on!

Purchase a head wrap which the box clearly stated $1.49 and went to register to pay the owner…read morecharges me $3.49 spoke with the help and she too saw the price of 1.49 each. Went I questioned the amount he told me it was the wrong price, I said to him but the price is on the box$1.49. would not give me my change. Very disappointed due to I had loved this store no more of my MONEY!!! HERE IS A PICTURE OF THE BOX WHERE I PICKED UP THE HAIR BONNET need to up load a picture. Took a friend in there to purchased a hat only gave her 10% if she knew about the incorrect amount of the bonnet she would not have purchased the Hat!!

This is the only beauty supply store I go to when I'm in Indiana. They have absolutely everything…read more If you want "Grandma's secret hair grease" in a can....it's probably on a shelf somewhere. You can find unique winter hats and summer sandals...and of course wigs. I've never been treated rude here. Actually, I feel they can be a bit too helpful at times. If I'm reading the ingredients on a shampoo bottle.... I don't need to have a "togetherness" moment. They also have good specials and discounts if you are lucky enough to be in the store at that moment.

We booked Ms. Rachel and it was a terrible experience. I was beyond disappointed. The character…read morethat showed up barely talked she did not talk to any of the children and did not smile. She didn't say "hi" when she arrived: she looked scared to be there. She played a "game" with the kids by taking out a flamingo and telling one kid to hide it and asked me to help her talk to the children. The kids couldn't hear her because she was speaking so low. When it was time to "face paint" she stood there helpless until my sister in law asked her if she needed something and she said she didn't have warm water. But I wonder if she hadn't asked would she have attempted to try. The only time she seemed enthusiastic and talked was when she was going and it was time to ask for her money. I am truly disappointed and feel it was such a waste of money.

We recently booked a princess appearance with Characters IO for my daughter's birthday, and while…read morethere were some positive aspects to the experience, there were also disappointments that are worth sharing for others considering this company. To start with the positives: the princess looked fantastic and looked exactly like the character she was portraying. She brought a couple of books and coloring supplies, which the kids enjoyed doing alongside her, and she danced with the girls in a circle. However, one of the reasons we booked with this company was that the initial booking emails highlighted that the princess could provide simple face painting. Unfortunately, when she arrived, she did not bring any face paint. This was especially disappointing as face painting was my daughter's top request. During the event, the princess was fairly passive and required prompting--such as being asked to join in the singing during the cake cutting--rather than taking initiative during key moments. After the party, I followed up with the company to express my disappointment and to better understand what went wrong. They responded that face painting is not guaranteed per their terms and conditions. I explained that this was not clearly communicated and asked what I should have done differently--whether I should have confirmed in advance that our specific princess could provide face painting. Despite sending seven emails and five follow-up texts, I never received a clear response or guidance on this. So while the appearance was visually impressive, the lack of clear communication and follow-through on a key feature left us frustrated. If face painting is a priority for your event, I would recommend confirming it very clearly in advance--or booking with another company that can guarantee it.

Nice costumes and products good service very respectful people , good prices and very clean storeread more