Randolph Automotive has been a trusted service shop for my family for years. I recently had an…read moreissue with my daughter's vehicle and I knew I could count on them for honest, knowledgeable advice. Great customer service and affordable pricing you can trust they have your best interest in mind.

This is my last visit to Randolph auto. The lack of proper communication from business to customer…read moreisn't new to me, I've been neglected by the business before. I dropped my car off for an inspection sticker and four new tire sensors on Wednesday 08/27/2025. Only found out today, Tuesday 09/02/2025, that they need to order and receive the sensors first and that they haven't done the inspection sticker yet. So my car was just sitting there in their lot for more than a few days, without them notifying me of anything like that. They finally did the sticker today after having my car for 3 entire business days before the long weekend. So I paid for a week long pending inspection sticker and frustrated, I brought my car to a tire shop elsewhere and had my car back in an hour and a half (and with a better price). This is the last time I'll be irritated leaving Randolph auto, and I suggest you might want to consider many other auto shops that are honest and that'll treat you like a paying customer. I'll use this review to also plug Town Fair Tire in Quincy as they took me without an appointment, and got me what I wanted in 1.5 hours, compared to almost a week at Randolph auto.

Tenacious, when it comes to diagnostics! Our Grandfather's VW Jetta had numerous issues causing…read morepoor running and idling. One by one, Bill and his team waded through the long list of codes and vacuum leaked. Their persistence went on all week but when we got the car back, it ran like new. Thank You BC Auto!

Bill and Steve were amazing m, would highly recommend to anyone with car trouble. Quick and…read moreefficient service

A great spot that wasn't pricey, and took their time to explain what was going on…read more We have a pretty new car that was not able to be aligned. The head guy took his time to explain what was causing this issue. When I went in to the dealership, I knew what the problem was, and was able to be very succinct about what needed to be done, and that solved it. If this car wasn't still under warranty, I would definitely trust them to fix it for a reasonable price, and good quality work. I will definitely be coming back!

This is a wonderful auto service shop! They are organized, friendly, honest, and fairly priced…read more They provide ride service and loaner vehicles too. I can only speak to this location, but I have no doubt that their other locations are great too!

I needed a second opinion from a reputable mechanic, and I got it here. We were having some Issues…read morewith tire wear on a new car. They did an alignment and called out that it couldn't be trued and the springs were not holding. With this information I was able to make a case, and got the dealership to file a warranty claim to replace springs and shocks. Definitely will be going back, and very reasonable pricing.

MY daughter was involved in a car accident, not her fault though. A truck hit the car behind her,…read moreand that car hit the back of her car. The mechanic shop be bring our cars to in town recommended L & W Auto Body to do the repairs. We contacted them and they scheduled up a time for us to drop off the car. The repairs were complete a day sooner than their original estimate. We are very happy with the value of their service and would use them again in the future.

Went for an oil change. Super fast, super nice…read more Will recommend and return. Outside deck if you need to wait.

I brought my car in last year as it was pulling left. I was led to believe that I needed a pricey…read morenew steering rack. When I picked my car up, it was no better. I was then told I had a bent strut and asked for additional payment. It was quite obvious to me that Eli had misdiagnosed the problem costing me thousands. He made no attempts to amend the situation. Consumers beware!

I brought my car to Matt's after getting a quote from the dealership. (Didn't know about Matt's…read morewhen I brought car to dealership and my regular mechanic moved out of state). I had received a six page report from the dealership with a list of items that were categorized as needs immediate attention, could be done, and can wait. The quote was $6,000 something. I showed Matt the quote and he said a lot of the things listed were exaggerated and really did not need attention. He replaced a $40 part and charged me $75. My car is running great.

The guys down at Matt's garage do great work they are professional and prices are quite affordableread more

My family gos way back with the owner and can not say enough about him the shop has always helped…read moreme with all my car needs

I think these guys are the most pleasant and good looking too...This place is the best..not only…read morethat there work perform is excellent and the prices are reasonable there very fair and honest in what they do... I would recommend then every time... There the best...

I recently purchased a Mercedes CLS550 from Rockland Auto Brokers, Randolph, Ma and I couldn't be…read morehappier with the car and service I received. I had been looking for quite some time for a Mercedes with specific options like the one I found at Rockland Auto Brokers, but I just couldn't find it and the ones that I had looked at were overpriced and had high mileage. I was pleasantly surprised when I drove from NH to their showroom in Randolph. In the Showroom, they had 15-20 pristine high end vehicles, Mercedes, BMW, Bentley, Hummer and Corvettes. I was greeted by salesman Doug who was extremely professional and worked closely with me throughout the acquisition process. There was no pressure during the sale and Doug was very informative, answering all of my questions and worked with me to get the best deal on the car. Doug explained that they had recently received the car that I was looking to buy and that he wanted to make the car whole before it left their showroom. Doug was very honest and fair during the buying process. We looked over the vehicle together and I noticed the car brake pads were worn, plus, one of the lower rocker panels had a small crack in it. Doug didn't hesitate and stepped up right away letting me know that they will replace all of the pads and rotors, all four tires (tires were in pretty good shape) do an oil change, plus, fix the cracked rocker panel. I went to buy this car on a Friday an and by the following Friday Rockland had my car ready for me with all of the repairs completed. The car looks and runs like new. My experience with Rockland was very positive. Doug kept in touch with me during the entire time, calling and texting me letting me know about the process and repairs that were getting done. So if you are looking for a high end nice looking vehicle at a great price I would highly recommended considering checking out Rockland Auto Brokers in Randolph, Ma. Paul P.

Avoid this dealership - Deceptive "Bait and Switch"…read more I contacted this dealer regarding a truck listed at $11,995. I spoke with the sales team, agreed on the price, and authorized a credit pull to begin the financing process. I repeatedly offered a deposit, which they refused to take while assuring me the truck was held for me. Spoke with Doug everyday and Andre ran credit After waiting four days for their bank to respond, they notified me I was approved--but then immediately hiked the price to $14,995, claiming the original price was a "mistake." They refused to honor the agreed-upon price even though they had already run my credit for the lower amount. I have screenshots showing the truck was even marked as "SOLD" at the $11,995 price point before they changed it. Unprofessional and dishonest. I took my business elsewhere and bought a truck from a dealer that honors their word.