Great service, and people!…read more I ran into my first major issue with my car since being out of warranty, and the dealership wanted $209/hr to diagnose the issue. Then they wanted another $870+ to continue to investigate it! I found Stewie's and within a half hour, they were able to tell me exactly what was wrong with an estimate for parts and labor. They gave me a short term solution until the parts came in which worked great. Derek and the entire team were respectful, answered all my questions and showed me what was going on. I will definitely be going back. FYI: They balance wheels, have a Wheel Alignment Machine, work on hybrids and full EV's. Thanks to MA Right to Repair, they also have all of the technical resources to work on any make and model.

Absolutely amazing service/people. Felt like family. Did an oil change and installed a bracket for…read moremy license plate. Customer service was top notch. People you can trust. Save time and take your car here.

Randolph Automotive has been a trusted service shop for my family for years. I recently had an…read moreissue with my daughter's vehicle and I knew I could count on them for honest, knowledgeable advice. Great customer service and affordable pricing you can trust they have your best interest in mind.

This is my last visit to Randolph auto. The lack of proper communication from business to customer…read moreisn't new to me, I've been neglected by the business before. I dropped my car off for an inspection sticker and four new tire sensors on Wednesday 08/27/2025. Only found out today, Tuesday 09/02/2025, that they need to order and receive the sensors first and that they haven't done the inspection sticker yet. So my car was just sitting there in their lot for more than a few days, without them notifying me of anything like that. They finally did the sticker today after having my car for 3 entire business days before the long weekend. So I paid for a week long pending inspection sticker and frustrated, I brought my car to a tire shop elsewhere and had my car back in an hour and a half (and with a better price). This is the last time I'll be irritated leaving Randolph auto, and I suggest you might want to consider many other auto shops that are honest and that'll treat you like a paying customer. I'll use this review to also plug Town Fair Tire in Quincy as they took me without an appointment, and got me what I wanted in 1.5 hours, compared to almost a week at Randolph auto.

My son's 2014 Camry needed a front ball joint which I had diagnosed as needing replacement…read more Consequently my non car savvy son took the car to Sullivan Tire to have the repair completed. The service representative was straightforward and courteous and agreed that the ball joint needed replacement. He made no attempt to upsell my son or tell him that additional repair work was needed when it was not required. The repair was scheduled and completed in a satisfactory manner and at a very reasonable price, providing an excellent experience.

Excellent customer service and knowledgeable staff keep me coming back when I need tires and an…read morehonest opinion.

They took in my commercial truck same day did a quick job at swapping on new tires for a great…read moreprice. 10/10 would recommend for anyone swapped on new 19.5 tires quick.

Was at the Randolph location today; Great service, dealt with Todd via phone and met him in person…read moretoday. Very professional, personable. Great experience- I will be back.

A great spot that wasn't pricey, and took their time to explain what was going on…read more We have a pretty new car that was not able to be aligned. The head guy took his time to explain what was causing this issue. When I went in to the dealership, I knew what the problem was, and was able to be very succinct about what needed to be done, and that solved it. If this car wasn't still under warranty, I would definitely trust them to fix it for a reasonable price, and good quality work. I will definitely be coming back!

This is a wonderful auto service shop! They are organized, friendly, honest, and fairly priced…read more They provide ride service and loaner vehicles too. I can only speak to this location, but I have no doubt that their other locations are great too!

Nate was super helpful and was able to diagnose our tire issue, excellent customer service!read more

Stay away from this place. I scheduled an appointment, arrived on time, and it still took four…read morehours to change four tires. If it's going to take that long, what's the point of scheduling an appointment at all?

Had a very minor issue that they probably spent 15 minutes on. Labor was very pricey compared to…read moreother places, but I needed it fixed same day, so I paid a premium for the time convenience. The guy I dealt with was pretty sarcastic, bordering on condescending. The quality of the work remains to be seen.

The owner is top notch. They work on my wheels was nothing short of amazing. They looked brand new…read morelike I just bought them at the store when they were done and they were pretty scuffed up. Thank you Sam. You're an amazing hard-working businessman thank you Neil.

ALWAYS have a good experience at Sullivan Tire of Norwood. The workers are excellent at their…read morecraft, knowledgable, informative and extremely helpful.

Extremely slow workers. No sense of urgency whatsoever. Waited for an hour and then had to leave…read morecause I couldn't stay any longer.

New tires on an FJ Cruiser. The tire recommendation they…read moremade was spot on. Installation flawless, balancing perfect, my truck has seriously never been this smooth before. Couldn't be happier, would highly recommend.

Wonderful experience all around, new to the area and called them asking if they could help patch or…read morereplace a tire. They said 'sure thing' . I came in the next morning, and they were extremely helpful and were able to repair my tire in less than an hour. Highly recommend this establishment.

I just started using Mass Tire a little over a year ago for our tire needs for 3 family cars. I've…read morebeen there about 7 times. Each visit brought excellent customer and mechanical service and very fair pricing. I replaced the tires on 2 cars and had oil changes/p.m. done. You won't get a better overall experience than at Mass Tire.

Amazing service as always! I would never go anywhere else. They always check everything while the…read morecar is there. If they see you may need service on anything else they will call you first. If it can wait they will tell you. They people who work there are always beyond kind and helpful. Being a women and not knowing much about cars I feel I am in the best hands possible! I cannot thank them enough for being so honest!