No one goes to a mechanic without some feeling of dread, especially when it's your transmission…read morethat is in need of repair. It's one of the most expensive repairs and while you are struggling with the cost, you are always left hoping the mechanic isn't taking advantage of your lack of knowledge. Ted and his wife are absolutely fantastic and couldn't be more honest and down to earth if they tried. They were really fantastic to work with and I can't say enough good things about how they handled making my transmission run again. Of course a good outcome is always to be desired, but the journey is half of the challenge, and I'm happy to say this place took care of me the whole way through. Really appreciate it and if you're looking for a mechanic yourself, you've found the right place.

I had been having problems with my car for months. 3 warning lights would come on when I was…read moredriving. I took my car to my usual mechanic and they repaired what they thought was the problem, however, it did not repair the problem. I brought it back and they tried something else, but the warning lights persisted. I then thought a fresh set of eyes might solve the problem, so I brought my car to a garage near my office and they tried their fix, but it did not work. I was told that if their first fix did not work, the problem may need a costly repair. I was talking to a neighbor and relay my concerns about whether anyone could fix the problem and he suggested Ted's Tranmissions and General Repair I dropped my car off and within an hour they diagnosised the problem. They recommended I bring it to Sullivan Tire for an alignment. None of the other shops had suggested an alignment, so I figured at this point what did I have to lose. I got the alignment and I am now light free! I would recommend Ted's to anyone who is having getting answers for a problem with their car. They are wonder diagnosticians and I am sure they would be great at repairs, it they could have repaired my car.

I am a 78-year old female and have had many cars serviced in my lifetime. However, I was deeply…read moreimpressed with FNA's professionalism, expertise, kindness, and honesty displayed throughout my transmission issue being serviced. I cannot say enough about Vinnie and Mary Jane who made my heavy load lighter with their fair pricing and work done in a timely manner. They are a company of compassion and truth toward servicing their customers . I never experienced anything like it before! Thank You FNA for giving my 2010 Civic Honda a new life....you are the Best!

Saved me 5k. I too k Mazda there after dealership said rear differential had to be replaced. They…read moresaid the cap was loosed they topped fluid off tightened cap. No charge. That is honesty and integrity!

Jimmy knows transmissions. If you have any shifting related issues with your car take it to Batco…read moreright away. Ended up needing the transmission replaced, decided on a new versus rebuilt transmission. It took weeks to get the car back. He's just that busy! He warranties all his work, and you get a free 3k checkup.

I saw the 5 star reviews and had a referral to this business. I thought that this would be a great…read moreplace to get my transmission issue looked at, but I was wrong. I had a terrible encounter with the business owner Jim. He was extremely rude, curt and not customer friendly at all. After an unpleasant dialog over the phone , he told me that if I didn't get my car off his lot immediately that he would charge me storage fees. I walked to the business and waited around for him to return and collected my keys. He didn't even have the courtesy to apologize nor care. If I could rate my encounter a zero I would have. I would strongly encourage others to think twice before considering using this business purely from the customer service aspect alone.

I am a former customer of Auto Doctor which went out of business and recommended Norwood Auto Care…read more We recently had our 2 cars serviced and inspected. We anticipated that both cars needed some work. Allen kept us informed, all work was done to our satisfaction and the price was fair.

I have had some horror stories when dealing with auto repairs, especially "Dealers". As…read moreautomobiles get more complicated, you worry about mechanics keeping up. I believe that worry is over for me now since I have found Norwood Auto Care. Alan over there, has restored my faith in this industry. They were obliging, honest, and up front with everything. Great work for a price that was very fair and reasonable.

Tenacious, when it comes to diagnostics! Our Grandfather's VW Jetta had numerous issues causing…read morepoor running and idling. One by one, Bill and his team waded through the long list of codes and vacuum leaked. Their persistence went on all week but when we got the car back, it ran like new. Thank You BC Auto!

Bill and Steve were amazing m, would highly recommend to anyone with car trouble. Quick and…read moreefficient service

5 Stars - Trustworthy, Professional, and Woman-Friendly Auto Shop!…read more I found D&G Auto Repair thanks to the great Yelp reviews, especially from other women. My longtime mechanic had retired, and I wasn't sure where to go next until I discovered D&G Auto Repair on Yelp! In August 2025, I brought my car in for brake service (pads and rotors replacement). From the very beginning, I felt I was in good hands. Paulo, the manager, responded to my Yelp inquiry almost immediately. He was professional, kind, and attentive. He listened carefully to my concerns and explained everything in a clear, respectful way, something I truly appreciate. I felt a strong sense of trust that he genuinely cared about my car and my safety. When I arrived at the shop, Paulo was just as professional and kind in person. He made me feel confident in my choice to use to D&G Auto Repair. After I left my car, he followed up via text with an estimated bill before starting any work, which gave me peace of mind and control over the process. The shop itself is small but clearly run by expert technicians, and the waiting room is clean and comfortable, a nice bonus! I returned yesterday with a question about a noise I'd heard. Tony, one of the technicians, came out and personally walked around my car with me. He pointed out how clean it looked and even asked about repairs I had done elsewhere. He gave me a mini lesson on body repair which was surprisingly enlightening. He then gave me directions to the nearest Auto Parts store and Car Wash. That kind of extra care is rare and so appreciated. Overall, I highly recommend D&G Auto Repair, especially for women who are looking for a respectful, honest, and trustworthy place to bring their vehicles. I'll definitely be back!

They were Great. Service was awesome and the staff and the mechanics were very good. They answered…read moreall my questions and I gave me an accurate estimate for repairs.

Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

I recently moved to the Peabody area and received what seemed to be an inflated quote from my local…read morecar dealership for work on my front brakes. As a woman with limited knowledge, I wanted to be sure not to overpay, so I called a few places and East Coast Auto Repair offered to check my car out the next morning, which worked great for me. (I was right about the high quote from the dealership by almost $400.) I asked the person who greeted me at the shop if they had time to complete a thorough check of the car while they had it for my brakes and they did. When completed, their review included the work on the brakes and only the usual maintenance type things with no pressure for any additional, or possible unnecessary work. In fact, they appreciated my need to control my expenses and made suggestions on how I could get the most out of my car. The people working there were polite, knowledgeable and honest. They deserve their high ratings and I am happy to be able to have found this exceptional auto repair shop close to my new home. I highly recommend them.

Old school quality work, and extremely knowledgeable people who know how to diagnose the…read moreproblems.. weather your vehicle is new or an old mussel car they get it right.....

Great place! If you are looking for a business with integrity and honesty, this is the place. We…read moretook our son's 2008 SUV expecting to have a full transmission rebuild. The owner told us upfront what the cost would be but said he would look at it and let us know...the next day he got back to us and told us the only thing we needed was a $24 part, which he had already replaced. He could have easily just done the transmission job and we would never had known the difference. We had originally taken this to our dealership and they told us there was a 2-3 week wait for the car to even be looked at and it would cost $300 just for them to look at it. I wish this place was a full auto service shop as I would bring all of our cars here for service. If you need transmission work this is the place to go!