We live in No Ky and found the exact VW Tiguan with the options we were looking for, at their…read moredealership. David Dowe answered our call and went above helping us. He sent us extra videos and pictures, checked the car over hisself. We purchased it online and he offered delivery to us. Jorge Castillo helped with the financing part. David sent pictures of it cleaned up before delivery. Two retired gentleman, one was Terry, drove the vehicle (2 plus hours away) to deliver it. He even stopped to fill it back up with a full tank of gas! The whole process was a great experience and we highly recommend them!

From start to finish my car buying experience with Raul and Germain overall was fantastic. They…read morelet me move at my own pace and weren't pushy at all, plus I love my new ride!!

This place is great, but the star of the show is the tuner Brian…read more He's so fun to be around, is extremely knowledgeable, and just as excited as I was to get my car up to performance. He fixed some problems the old tune had and gave me way more power than I expected. I drove two hours of mixed usage with zero feedback knock and even zero knock sum. Go here to get your car tuned.

They have built 3 of my STI's! Corey and Mandi and Brad are some of the greatest people. This is…read morethe only shop I will leave my car at for long periods of time and be able to sleep at night lol. I trailer down from the Cleveland area and would do it on the drop of a time for even the simplest of things.

We are in the market for a new SUV. What struck me about…read morethis dealership staff They were friendly well informed and not pushy for me this made the entire experience there better as far as product, accurate and excellent car a little bit expensive. But in my opinion, all cars are. We drove an MDX and we loved it. The sales rep that we were working with was named Keno. Excellent experience, I highly recommend him.

Salesmanship and service have gone way downhill. I've been a customer since 2013. But I'm looking…read morefor a new dealership and service department. Went in last year to upgrade my lease. Salesman asked me the same question 3 times. Clearly wasn't interested in my response and simply didn't sell me at all. I just bought out my leased vehicle. Then at my last maintenance the service department rep lied about my tire tread and advised I get new tires. Shortly after I left I got a second opinion. It was completely different and I still had plenty of tread. So disappointing as I loved Lindsay for a long time. I won't be going back.

Great customer service, just friendly and knowledgeable. I had recalls and an oil change and they…read moremade it easy. The communication was well done . I thought o needed work and they said you are all good. That is trust

Awesome car buying experience service was on point came all the way from VA and it was worth itread more

This is a great facility for the consumer. The facilities are nice but modest. You pay for the…read moreprivilege of a fancier facility with an exorbitant overhead. This is not that place. Clean, straightforward, not too big, and ready to sell. Additionally, when buying a vehicle from an auto dealer, the customer has a singular advocate via the sales person whom they have been dealt. When you go here, ask specifically for TYSON MURTA! I have purchased several vehicles and RV's over the years from many dealers and he is one of the finest auto sales people I've ever worked with. Every car salesperson has the unfortunate struggle of not only having to rightfully look out for his family and his employer, but also to make sure that the customer he/she is serving isn't taken advantage of. Tyson is a guy who clearly still has his character and integrity well intact. This translates to a person who can do his job well while still trying to do the best he can for his customer. During the process of finding our vehicle and determining the costs associated with such a purchase, I never felt manipulated or lied to by Tyson in any way. I imagine this may also have to do somewhat with the management, by extension, but I can only speak to my experience with Tyson. The finance manager who dealt with us at the close of the sale was direct and reasonable as well, but my experience with him was limited. We now have a vehicle which we really feel suits our family's needs. The price was extremely fair and the quality of the vehicle was excellent (we purchased a new/used). Tyson even took care of us AFTER the sale, making sure all of our needs were met even after the close. We are grateful to him and to Lash Chevrolet for an all around excellent experience!

My son and I went to Lash to purchase a used car, a 2015 Honda FIT…read more In fairness to Lash, the car was a used Honda FIT with 60,000 mi. It was mislabeled as an EXL but owning a FIT myself, I could see it was an EX. But the price was right. We were not anticipating any problems. . We took it on an extended test drive and something was off with the electronic display. Among other things, you couldnt see the gas gauge. Restarting the car did not reset anything. We were assured that it would be fixed either by the Lash service department or taken to a Honda dealership. That was written in the contract as an exception to an "as is" purchase. But Honda makes very reliable cars so we were okay with "as is" provided the electronic display got fixed. And it did...for about 3 days in mostly undriveable weather. Then the problem reappeared. I urged my son to immediately contact our salesperson and the dealership. And he did many times, by phone, text and email. Crickets. Everyone was always "off"or away. After all, it was in the written contract that THIS problem would be fixed. But they had his money. Now me, I would have driven the car to the dealership and camped out with Lash's unresponsiveness. But my son is an adult who prefers to avoid confrontations. Long and the short is my very positive initial experience with Lash has changed to a very negative experience. They should have fixed what they said they would when the problem almost immediately returned.

The following review is for my purchase of a new 2023 RAV4 Hybrid XLE in November 2023…read more After calling Zanesville Toyota to inquire about RAV4 Hybrid availability, I talked with salesperson Amanda. We briefly discussed the only RAV4 in stock in the trim level I wanted. Everything moved very quickly after the call. Amanda was straightforward and the deal was simple and easy to understand. Amanda paid attention to details of our conversations. I did not have to repeat myself or haggle about a single issue. When I told Amanda the tax on the offer was $100 too much, I got zero attitude. Amanda looked into it and the number was corrected. Amanda walked out to meet me as I pulled into the lot the morning I arrived. My appointment was at 9am on a Saturday and the whole deal was done by 10am. Amanda sat with me afterwards to make sure I got Apple CarPlay set up. She was totally focused on me and making sure I was satisfied that morning. That's a rarity these days. Overall, my experience purchasing from Zanesville Toyota was a dream. Taking time to write reviews isn't something I do often, but this review is deserved.

In the first instance, I would have given the product a zero star rating if it were possible, but…read morethe system does not permit it. Consequently, I purchased a 2021 Toyota Highlander from Zanesville Toyota, a brand-new vehicle, and it came with a lifetime powertrain warranty provided by the dealership. However, my Toyota Highlander has developed a transmission issue that necessitates replacement. Zanesville Toyota has informed me that their warranty company will not replace my transmission because I failed to change the air filter or cabin filter. Despite this, my oil changes and major servicing have been conducted in the past, and I have maintained a record of these services. Zanesville Toyota has refused to honor and replace my transmission solely due to an air filter issue, which is unrelated to the transmission itself. This situation exemplifies a lack of integrity in business practices and a failure to uphold the company's commitment to its products. I have no intention of purchasing any products from this dealership in the future, and I will inform my acquaintances about the poor conduct of Zanesville Toyota

To be honest I don't remember much, I was very excited and I was in and out of there so fast the…read moreonly person I remember by name was Dez. She was amazing! Before I could even sit down she put a frosty ice water in my hand and proceeded to show me my new car. She even got down on the ground on a 85 degree day to put my temp tag and plate holders on. Everyone was very friendly and the atmosphere of that place is very pleasant. I would 100% recommend anyone going here for a new car, especially if you can have Dez help, she really put her all into making sure every aspect of the deal was absolutely to my liking. She made the whole experience feel like something I want to go do again. Thanks Dez and Kelly BMW!

I had a 2022 4-series that needed new tires and brakes, and a couple other smaller replacements…read more Zac was my sales rep and he was great! Everything was communicated quickly the dealership was flexible with my schedule. Importantly the price didn't change throughout the transaction. Overall very positive service experience and I would go back!

Did a wheel alignment for my Camaro SS1LE. They are expert for Chevy performance car. Car drive a…read morelot better now. Only cost $129. Good price. They also provide free shuttle. Thanks.

Took my vehicle here to get my bumper replaced through my ins. and it took 2 weeks to get the…read moreparts. They did the multi point inspection and said nothing was wrong with my vehicle just for them to call and say my vehicle was ready for pick up and I get there and find out my power steering lines are leaking and they said it had nothing to do with there work but my lines were not leaking when I brought my vehicle there. My first and last experience with these guys they are dishonest and will have you leaving unhappy and unsatisfied so be careful taking your vehicle here to get repaired! I trusted them and got screwed over. They need trustworthy mechanic's that care about the customers and the work they do!