At the time of sale for my vehicle they stated the tint was legal in Ohio, but it was not. Ohio law…read moreprohibits car dealer vehicle sales with illegal tint, so they should have addressed this before selling the car. I requested reimbursement for the ticket I received as well as the replacement of the tint on the first and second row side windows, not the back windows. They refuse to reimburse the full amount because the second row windows in Ohio don't have any restrictions, same for the back window. I didn't agree to a purchase of a vehicle with mismatch tint, so I guess my next step if filing a lawsuit.

We had seen the exact car we wanted on CarGurus and asked if it was still available. We were coming…read morefrom PA and set up an appointment with Matthew to see and test drive it the next day. He offered to walk around the car and video it or take any additional pictures we wanted. That was unnecessary as there were many pictures on CarGurus, and we felt pretty confident as the dealership had a 5 star rating. We live in Kentucky and were visiting family in Pittsburgh area for Christmas, so the drive home made this stop barely out of our way. However, due to van problems with our current vehicle's tires we were later getting to the dealership. We kept in contact though, and Matthew was ready with the vehicle when we arrived. It was a beautiful 2018 Prius 4, and we were ready to buy. Unfortunately, my checkbook had been left at home in KY by mistake and, due to our tire mishap, we were too late to do a wire transfer from our bank. The finance guy was awesome, though I cannot remember his name, and worked something out with us to enable us to drive out with the vehicle that day! What above and beyond service! They were such a blessing and saved us another round trip of about 7 hours, if we had had to come back another day. So thankful! What a super company!

We had an incredible experience buying from out of state. Emily Bowman worked with us and made the…read morewhole experience seamless and enjoyable. She was prompt in answering all questions and was extremely professional, having everything set up and ready for us when we got there to look at and pick up the car. I would highly recommend John Hinderer CDJR dealership and would definitely purchase from them again.

I agree with the person that said that if there was a zero star that you could give that's what she…read morewould give and I would give that as well. I purchased a 2024 Acura Integra with 51 miles on it on May 23. We left the same time they closed so my husband and I drove 1 mile down the road to go to Jimmy John's while in line at Jimmy John's a light came on something was wrong with the mitigation system. I called on Monday to find out what could be done and basically said not their problem. Take it to an Acura dealer then to come to find out that there's open recalls on the vehicle and one of them is with the steering that the steering can get stuck, causing a crash again not their problem. We were told that if we would do the deal, they would tint the front two windows to match the back we said we wanted them darker but the salesman Brad said we're not allowed to go darker so of course we believe that. LIES again!!! So the service guy called to schedule the window tint and said that they can go as dark as we want and I said well that's not what we were told so in the meantime, I've talked to a manager his name is Taylor he said that if we brought the car down, they would detail it because they sticky stuff on the handles from when the car was shipped so it looked like the paint was scratched so he said if we drove it down there, they would detail the car and give us a full tank of gas. I then spoke to Taylor. Taylor said that what Brad had told us about the window tint was not true we could go as dark as we wanted. I said OK so if you do the window tint, I won't bring the vehicle to be detailed and I won't expect a tank of gas. Just do the window tint. of course he has to look into it. We've literally been through so much stuff and just got the call from the service department to schedule the front two windows of the car bc that's what the deal said but it wouldn't have if we knew the truth!!! So I called back down there to talk to a manager and obviously everyone's so busy they couldn't take my call so I left a message. I'm sure I won't get a return call but I would not recommend this place to my worst enemy only if you want a headache.

I was very happy with them until my temporary tags expired. I made several calls to no avail…read more Hopefully, if I get pulled over, the nice officer will understand. If not, maybe Coughlin will pay my ticket?

They had what I wanted at a fair price. They answered all my questions and showed me all the…read morefeatures of the car I was looking for

Purchased new a 2016 Fusion from Coughlin Ford (Matthews Ford at the time). Since then I have been…read morethere (3) times for repair quotes. They are double the cost compared to other ford dealers. April 2026 they quoted me $550 (2 hrs. labor) to replace a fuel filler door assembly and had to drop off car. Went to Capital Ford in Reynoldsburg and it was $300 and done in (1 hr. labor) while I waited. They lost my business

I found a vehicle on auto trader I was in contact with the sales rep last night and early this…read moremorning. We had terms of deal already in place I approved the deal and told them I do have the cash to solidify the deal if the credit application does not approve. 10 minutes after they had me fill out credit application they had another customer come in and start to test drive the vehicle and look at it. Long story short they sold the vehicle out from under me and pulled my credit for no reason. I want them to call the creditors they called to reverse my inquiry. I have text messages I have emails and I have phone calls to the dealership. Today - 4-19-2025

Bought a car there, 2 days later the transmission start jerking, I take it to my local shop and…read morethey tell me its leaking transmission fluid. I go back to Clark Motor and they tell me the car is AS IS, wint even help with the repair. The manager became angry and threatened me. Byer beware!! They're all smiles until you pay them and then they you're worthless to them.

I bought my second car from Clark Motor Company. I must say that their customer service is…read moreABSOLUTELY OUTSTANDING! They made the car buying experience for me so easy. When I bought my first car, the process was such a nightmare for me, so I absolutely dreaded the thought of having to go through the process all over again. However, this time around, it was a much more pleasurable experience. I wish I would have known about Clark Motor Company when I bought my first car. They were very personable and very helpful. They made the process so easy. I knew that once I stepped in their dealership that I didn't want to do business with any other car dealership and that I was going to buy my car from them. I would HIGHLY RECOMMEND Clark Motor Company to anyone!!!

Awesome car buying experience service was on point came all the way from VA and it was worth itread more

This place sells unreliable vehicles. I purchased a Santa Fe 2 years ago and was told yesterday…read morethat it needs a new engine. I asked the salesman when I bought it about the exhaust smell because it smelled different from other vehicles I've owned. He said they all smell like that. I accepted his answer because he seemed like a nice honest person. Come to find out the engine issues are a known problem with this vehicle. I tried talking to the sales mgr and the gm but they wanted to sell me a new engine and said I can finance it. I still owe $18,000 and have a vehicle with 114,000 miles on it that I can not drive unless I buy a new engine! This is just wrong. I will never buy another vehicle from them and I will never buy another HyundaI. They are both pieces of shit!

If you're in the market for a gently used vehicle, this is the place to go!! The owners, Sherm and…read moreRon are really great guys and are honest and professional in their dealings! The first few cars I bought (years ago, shortly after getting my driver license), I got from Sherm. The vehicles ran great and I never had an issue with them. With many used car places, it's hard to know who you can really trust! This place, I highly recommend for quality and honesty!! Great job, Northland Auto Sales!

Excellent, courteous service. Very well priced ($150 less than anywhere else i called), got it…read morefixed in 1 day even though they were very busy.. They came very highly recommended by my usual mechanic (who was out of town on vacation at the time) and i now understand why.. I give 2 thumbs up and will say if in the newark area and need some work done in a reasonable time at a great price, this is the place to go!

From the owner: Established in 1989, locally and family owned and operated.read more