We had a large problem with water slowly leaking into our master bedroom from the outside of our…read morehouse (among other issues). When we discovered it, we were very stressed about how to start, what to do, etc. Fortunately, we found NW Prestige! They were amazing at addressing the issue, providing a solution and walking us through the steps. Troy, Junior, James and Eric were fantastic through the entire process!!! They were kind, timely, respectful and put our minds at ease. We highly recommend them and are very appreciative of all the hard work they put in!

We had an unexpected water issue and Prestige NW came through for us big time. Dalton, Carlos and…read moreErik were super responsive, so helpful and communicated constantly as they mitigated for us. They make a stressful situation way better with good energy and excellent work. Can't recommend strongly enough!

Horrible experience. Very unprofessional. Talked to guy named Matt he is either owner or manager…read more After coming out and taking measurements and checking moisture for over an hour and promising to give a quote the next morning , upon my follow up Matt refused to give an estimate via email. He wants to price gauge because he sees dollar signs thinking insurance will be involved. I told him this will Ben something I will probably pay out of pocket and he became rude and said they are probably not the right fit. Don't waste your time with these guys. Their competitors will easily come out and give you a fair estimate.

5 Stars!!! Country Restoration is the best company to work with. I was helped after smoke damage in…read moremy house. These guys are highly professional with great people in their team and they really care about their clients!

Servicestar Restoration has my highest regards. Their competent and professional team helped…read morerestore our friend's home after a medical emergency. They did an absolutely amazing job after only being given a days notice. Patrick Renfro and team I thank and applaud you. We will absolutely use your service again without hesitation. Thank you again a million times over!!

I love this company! Servicestar Restoration, LLC Patrick…read morethe owner is hands on and available 100% of the process! If you need a professional trustworthy water mitigation and contractor, then you need not look any further. I had three water line breaks inside the walls of my home and Patrick responded immediately. Patrick and his crew worked hard and fast to abate the crisis and finished the projects expeditiously. In the future if I need construction work, additions or water mitigation I will contact Servicestar Restoration LLC immediately. Sincerely, Nikki Torres

We had a water pipe burst in our crawl space ruining our wood floors. Clint was a godsend, helping…read moreus through the adjuster process and scheduled contractors from start to finish. I'm so grateful we had him to help us through this, and recommend him highly.

Clint Duncan Pro-Tech Construction just finished repairing damage from a water leak in my home…read more They did a perfect job. His sub contractors were courteous, on time and anxious to do anything that I requested. Clint was always available and in and out of my home to make sure everything was just right. I just can't recommend this company enough.

I nominated my sister for work to be done thru a non profit called Rebuilding Together PNW in…read morePortland. Lisa Rose and David Gerber from JR Johnson spearheaded both the clearing of debris, landscaping and replacing her 40 plus year old carpet, with a beautiful vinyl plank floor. Built a lovely ramp for my sister so she could have two ways out of her home, fixed her drywall and then found her a new refrigerator, washer and dryer and a brand new mattress. If you are looking for a contractor I would recommend JR Johnson. If you have a low income elderly member of your family needing help contact Rebuilding Together PNW. My sister lives her new floor and her ramp. Thanks again!!!

Wow J.R Johnson did some extensive work on our condo complex in southeast Portland and the team was…read moreamazing. Respectful of our properly with attention to detail that was top notch. These 9 guys worked diligently to make our complex safe and beautiful. Their efforts were professional and they expertly prepped each day to ensure they safeguarded fixtures and plants without inconveniencing the owners. Truly appreciate these nine guys. Jose Luis Rebelled, Gerardo Rebelled,Gabriel Diaz, Sergio Campos, Jorge Barajas Ramiro Vega, Ignacio Echevarria-lead Tyler Jacobo-Superviser, Connor Cameron-billing

We had toilet overflow upstairs in Sept 2025, Bcc came in and took care of everything for us,…read moreinsurance included, I am not easy to please but Jody did just that, I changed the vanity top and it was a problem but Jody got it fixed, the plumber that came in,Tim, was also pleasant to work with along with the painter and even the drywall guys.I would definitely use them again you can't go wrong. Thank you BCC

Absolute insurance scam. After their "sister company," Robertson Restoration, charged us $17,800…read morefor remediation (they were on-site within 2 hours of the initial issue, so there was no mold or damage to walls) BCC wanted to charge $20,000+ for drywall and paint. We could have remodeled the whole kitchen for that price. They were rude on the phone, to the point of claiming that their executives have no extensions or direct lines when I wanted to complain. You can't find their people on LinkedIn or ZoomInfo - they know they are fleecing insurance companies. For the record, you're in one mental state when an emergency occurs. You'll use Google to find that solution, thinking you're in good hands for the finish work. The remediation was indeed done quickly, but the repair is a completely different animal. $20k bid for drywall & paint. No. Do not go with BCC because you think they are the only "finisher" for the project. Not the same company, even though they are probably owned by the same group. We chose a different company for the finish work, and they were able to complete the job before BCC could even get a budget approved by the insurance company. That's all you need to know about how these guys work.

Eagle Restoration provided immediate response to our urgent needs in our home over the last few…read moreyears. This company held the highest professionalism, on time, correct process, clean up, communication, the list goes on and on. A lot of companies will cut corners to do a quicker and cheaper job, but isn't always the safest, this company is the opposite and does the job correctly every time. Highly recommend!

I went with eagle restoration originally after seeing all the 5 star reviews and a quick response…read moretime. I unfortunately am paying for things out of pocket and while reviewing the estimates and invoices sent I've been over charge. I was originally told I was charged for three service days when in actuality it was only two. I was charged for an estimate when their website says it offers free estimates. I would frankly never use this company again or recommend them to anyone else in the area. I would recommend summit restoration.

I can't say enough good things about ARS! Their team responded quickly when we had unexpected water…read moredamage, and they handled everything with professionalism and care. From the initial cleanup to the final restoration, every step was clearly communicated, and the results were amazing. Their emergency response time was fast, and the crew was knowledgeable, friendly, and respectful of our home. ARS took the stress out of a really overwhelming situation. They also worked directly with our insurance, which made things so much easier. If you're looking for a reliable restoration company for water damage, fire damage, mold remediation, or sewage cleanup--ARS is the one to call. I highly recommend them!

I had the unfortunate displeasure of having ARS Inc be the restoration company that my insurance…read morecompany selected to handle the job of getting the house back into its prior state after water damage that caused carpet upstairs and the laminate flooring downstairs to need replacement. From the beginning, I was treated as if they were doing me a favor and that the timelines and processes for the project would happen eventually and to not bother them. They would reach out to me. They gave me several speeches about exact matches for flooring and carpet probably not being possible. (Red Flag). Note that the carppet was just installed 4 months prior to the damage. I got warnings of the possible need to replace my water filters. The water filters were installed brand new weeks before the damage. The completion date for the job kept moving month by month; week by week. They made it seem like it was an inconvenience for them to interact with me and provide updates. They may it seem like my concerns around the care in the restoration were unfounded. Every single one of my concerns were realized and became sore topics. When they claimed their job was done, there were plumbing issues that were overlooked when they were "putting" everything back together, there was an alignment issue between laminate and floor in a bathroom, there were unresolved electrical issues in the kitchen, and there were issues with the carpet padding and carpet that they installed upstairs. They refused to listen to me on resolution for the carpet and carpet padding issue. Instead they reommended the cheapest and easiest path for them that would not impact their bottomline. They gaslit me and when going through their punchlist of items, they cast asperations of the veracity of what I said. In the end, I completely cut them out of the electrical and carpet work. At this point, they lost my trust because of their lack of empathy, the poor communication skills of the project coordinator and the project manager, and their inability to do (and see) the right thing. The carpet installer that completely the job - the same one I used for the inital install - removed their carpet, which was multiple shades away from the one I selected and the one that is currently in the unaffected room. He confirmed that they optimized for cheap over what was there before. he also confirmed that they used thinner padding than was there before. Also, he was able to source my old carpet and padding with no problem at all, which demonstrated that ARS Inc made convenient assertions to go down the path they wanted; rather than putting the house back to its prior state - as mandated by their agreement with the insurance company. I should also point out that all the punchlist work that had to be done, which were presented to ARS staff as if I was lying about the issues not existing before, turned out to be due to things they missed in the restoration. I strongly recommend that no one ever use this company again. I also made a formal request to my insurance company to either flag them or remove them from their preferred vendor list.