Contacted at 8am for a tow, received a response back at 4:30pm. That's not exactly helpful. Also,…read moretheir pricing is double other companies. $100+ for less than a mile in distance towed.

Had a wonderful experience with PJ's towing. They arrived exactly when they said they would and…read moretheir driver was incredibly kind and helpful.

I can't say enough good things about this company. I had a "fender bender" last winter that was…read morerepaired by this shop. Their repair schedule was full and, since my car was drivable, I had to wait a few months to get it repaired. But, it was definitely worth the wait because they did a fantastic job and my car looks like new. Unfortunately, I recently had a parking lot incident which resulted in a bad scrape to the side of my car, and it also affected a tire. When I brought it back to Lakeview Body Shop for an estimate, again their schedule was full for several months. But since I told Aaron (the owner) that I had plans to move out of state soon, he assured me that, depending on what needed to be done and availability of parts needed, he would try to get me in ASAP. True to his word, I was called in a few days and told that I could bring my car in the next week. When I brought my car in for the repairs, Aaron personally took the time to explain to me that since one tire had been damaged, and the tread on all of my tires was extremely low, I should get all four tires replaced. He then took the time to work directly with Discount Tire to secure and mount all four new tires, keeping me informed and in the loop during the whole process. I honestly can't say enough good things about Lakeview Body Shop, Aaron, and Sue and Melanie in the office. If you need any body repairs to your vehicle, you should call them. Even if you have to wait, I promise that you won't be disappointed. The service and repairs that you get will be well worth any wait that you may have. And, the fact that there is a wait should say something, right?

I have a 2014 Chevy Suburban and I was in a car accident in February. Some lady hit an icy patch…read moreand slid through an intersection and struck the front side of the driver's side portion of my vehicle. The work on the front to replace the headlight was amazing and it was so amazing, I didn't even see the long scratch in the finish coat they put on the driver's side door after they tried to blend in the paint. I did, however, notice the handle as soon as I tried to pull my door shut, the clips inside cracked and now I have a broken handle. I mentioned about the back bumper needing repair and to please add it to the list of items damaged in the accident (because I bounced into another car and swerved back into the first one) and he said he would have to write that down and of course never fixed it; forgot about it completely. He gave me a card to reach out later but honestly the only thing good about this place was the customer service. I should not ever find hidden broken clips in my door handle that someone tried to cover up nor should I see a scratch in the finish coat of paint that runs the entire length of my door. I will be taking it someplace else to fix their mistakes.

Scammers!! Paid 4200.00 for an engine over 4 weeks ago…read more Gives a delivery date.. then said truck down... that has been excuse last three weeks! Still no engine and blocking our calls!

Have been going to Scott's garage to have my vehicles fixed for over 25 years. Just out of…read morecuriosity I was looking over the reviews. Let me say that this guys knows how to fix cars, hands down. He is very honest and will tell you what he believes to be the problem. Always friendly and has gotten the job done for us dozens of times over the years. I'd hate to have to find another mechanic in the area.

I thought I was having battery issues and then was told that I needed a new starter . I called…read moreCurtis and he helped me so much ! He wanted to do diagnostics first before anything else was done . So that is what we did . They were so thorough, honest and he was such a gentleman . It turned out that everything with my van was fine and instead of an $800 bill it was $60 ! While I was waiting he was so kind to me and kept me updated on what they were doing in the garage . Also, for some reason my oil change light came on . He checked that also and said that I do not need an oil change at this time and in another Thousand Miles have that done . So honest ! Thank you so much Curtis ! I appreciate you ! Sincerely, Jo Simkovich

Pat and the Crew were lifesavers! My truck broke down on the highway coming back from vacation…read more They gave us high priority and had us back on the road within hours including shuttling me back and forth to our camper in Dewtt Meijers parking lot. We are very grateful to all the crew here and can't thank them enough. If your in the area you can't go wrong with giving them a call. If I lived in the area I'd send everyone I know there. Thanks again Pat and crew!!

I requested roadside service through AAA. My APPOINTMENT window was from 4pm-6pm.... The wrecker…read morecalled at 3:45 and said he would be there in 15 minutes. I told him i was on my way. I left work and arrived at 4:10pm and waited another 10 minutes. No tow truck. I tried to call there was no the number back. No answer. Way to pile on an already frustrating situation. I called AAA at 4:19 the said i had to wait 2hrs before anyone could come back. I had to leave work to get there to my already broke down car. Then wait in the cold in the dark in November in Michigan. Their customer service is awful. Save your money. Frequent an establishment that has integrity or at least cares that a person whose car is already broke down might need 10 minutes...

I called AAA to help tow my EV which had no remaining battery power, and Ed from Lansing Towing…read morecame within an hour--which is the fastest response I've ever received from AAA. Ed was incredibly helpful, knowledgeable, friendly, and went above and beyond to make sure that my car was safely towed to a charger. The internal battery also went out, and Ed knew exactly how to jump start my car to ensure I could get a proper charge. I'm very grateful Ed was able to help me today believe he represents Lansing Towing incredibly well :)

If you call them in an emergency, and you have part cash part debit card to pay the total, and the…read morereceptionist agrees to it, make sure you confirm the total TWICE. I was confirmed a total amount and when service arrived, which I admit was very quickly, I was given a higher amount AND THEN told if I didn't have that amount (I was TWENTY DOLLARS short!!) that my car would be impounded. Guess they shouldn't have pulled me out of a ditch before they asked for payment. Caused unnecessary drama and I'll be damned if my car is getting impounded over $20. Smh.

Long story but AAA's first provider failed to perform. Request rerouted to McClaine's. First…read moreprovider over 5 hours and could not show up at right location. Scott with McClaine's arrived with in 25 minutes plus called to verify information. More operators like Scott would be a credit to the industry, to McClaine's and to the world in general. Thank you Scott!!!!!!

I had broken down on a busy intersection in Lansing. We called PJ's Towing and got a driver named…read moreShawn. He was fantastic, very professional and we enjoyed speaking with him on the ride back. If you ever need a tow, this company is great and will take good care of you. He was even able to give a ride home since I didn't have my truck. Extra fee, but worth it! I hope i don't need to use them too often but I will definitely use this company again if needed. They are prompt with answering the phone and getting a driver out to you. Fantastic experience, minus my truck.... We didn't use our insurance and the rate was way lower than I thought a tow would be. Services

True definition of service with a smile!…read more I was recently involved in a car accident, and there was a lot of confusion on the scene as traffic was busy and it occurred right in front of a high-traffic business on a main street. After speaking with the police it was unclear if I needed to call for a tow, or if he would. I called my insurance company and they advised to let the police handle it. I approached the officer once more and he provided me with phone numbers to a couple of different companies. After calling the first company, I wasn't optimistic about how the aftermath of this accident was going to play out. Next I called PJ's and from the moment they answered the phone, I felt relief and assured that everything would be ok. The woman that answered my call was extremely helpful and knowledgeable. She was also quick in gathering info and making decisions. She collected my payment info and assured me that I would be charged only once the car was picked up. About 5minutes after leaving the vehicle to seek medical care, the tow truck driver called and told me that they would not be charging me because car was totaled. He took the necessary info from me and said he would take care of the rest. I was elated to avoid the unexpected $100 expense the week of Christmas! I am thankful for PJ's for their service, care, and honesty!

Very polite and professional staff who don't try to scam you. A lot better than a lot of other…read morechain auto repair shops. They don't try to sell you stuff you don't need and don't charge ridiculous prices for what you need done. Much better than other big shops. Worth the wait if they can't get you in immediately and you need to wait a few days to get the repairs done.

I can always rely on Hastings Pro Auto to diagnose and repair my vehicle properly. They have the…read moreright diagnostic equipment, tools, and qualified personnel to make repairs, always leave there satisfied!