1. Countryside Veterinary Care

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    Gallatin, TN

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    Countryside Veterinary Care

    4.6 (9 reviews)
    Open 8:00 am - 12:00 pm, 1:00 PM - 5:00 PM

    Services - Countryside Veterinary Care

    Pet physical or wellness exam

    Pet vaccinations

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    Bluegrass Veterinary Hospital

    Bluegrass Veterinary Hospital

    (4 reviews)

    Stormborn has been a patient with Bluegrass for more than two years. I like the staff and the care…read moreshe has received there. Recently, my dog has had an allergic reaction that is very concerning. I had found no one that could help or point me in a direction. Dr. Stoneman got a hold of an ER record and took the time to help us get an emergency med kit to take care of her without going to the ER. A week later, I got another call and the vet had taken the time to review her records and make a recommended plan for long-term treatment of the issue. It is hard to find medical services that will take the time to care - Bluegrass Vet Hospital has taken the time and effort to care. Yes, it's a little pricey - but take a look at how sparse veterinary services are (not many people becoming vets) and to find a great one is a wonderful thing. I am grateful and will continue taking her there for her medical needs.

    I've been waiting over 3 weeks now to get answers with my pupper. I've paid almost $1k for not one…read morebut two blood tests and urine samples with chest X-rays within the three visits. And my last visit was on the 18th which was 10 business days ago. When I called them on Wednesday the 23rd they said I was on the DR work list to call I asked they contact us by my phone number because of my husbands job. I never got a call but he left a brief voicemail on my husbands phone of course with no results. I called on Thur 24th and they said my DR wasn't in. I called on Friday afternoon and begged them to not keep me waiting until over the weekend that I used the supply of meds they had her on and they said stoneman was in an appt. I called back before they closed at 5pm they said I'm number one on his call list. Never got a call. Husband calls them Monday afternoon and they said he was in appt. I call shortly after asking them to please promise me that I will hear from him before end of the day and explained the situation of how many times I've called and how long it's been again that they claimed I was number one on his call list over 5 days ago now and asked for my fungal test results but he was in appt and they would give him a note. Never got a call. So I called AGAIN right before closing at 5pm and they said they would be staying after close today and he'd give me a call. Never got a call. I'm just praying I hear from him first thing this morning, I really don't know what else to do other then just drive the hour into town and show up in person at this rate. I'm in disbelief of the whole situation honestly. It's extremely heart breaking the difficulty we have had with communication when in the begining the Dr was so great with us. I'm unsure why it's been impossible to get in contact with him for our results or why we have had to redo blood tests and be asked to bring her down to relisten to her lungs again when they already did that and X-rays showing inflammation. It feels like we spent a lot of money and time for no answers and with a little bit of a wrap around at this point. We were reccomended by a trusted source to come here and our first visit was so amazing that I'm hoping my experience changes because we did love the hospital and our Dr at first. He showed so much care and checked her (what we thought was so thoroughly) while getting down at her level and giving her love. After the two pricey meds prescribed and the unusual redo of blood tests and urine tests the costs are really starting my to add up AND QUICKLY. I fear they will only continue to do so carelessly and with no answers or results.

    Countryside Veterinary Care - vet - Updated September 2026

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