Dr. Hodes and her staff are topnotch. Their positive approach demonstrates their empathy and care for animals and their owners. We've had Dr. Hodes for my Doberman, who eventually died after twelve years. The staff were so kind and accommodating when we had to let her go. Our Dobie was in such pain that she could not walk or function any longer. The staff took such great care with us, allowing time for our grief. A couple years later, we adopted a mini-Schnauzer mix. Dr. Hodes was there for us again when our little Toby was diagnosed with pancreatitis. She guides and offers suggestions when I am stressed about his condition. Because of Dr. Hodes, Toby just turned seven! Hiroko, who is the groomer, is outstanding. She handles Toby with authority, grace, and professionalism. Schnauzers can be quite rambunctious! Hiroko grooms him in the traditional Schnauzer cut, which is not easy as this little legs and head keep moving. Overall, I highly recommend County Animal Hospital. Top notch all the way. read more

I went through the hardest thing a pet owner can go through this year and everyone at County Animal Hospital went above and beyond to make sure the experience was as painless as possible for both me and my beloved girl. I can not thank them enough. Every visit we had there was pleasant, timely, and made me feel like my girl was truly cared for. On my girls last day, they offered her serenity, plenty of sweet treats, and a comfy & peaceful send off to the rainbow bridge. Thank you County Animal Hospital for the compassion you showed Olivia and I on each visit. The keepsakes provided along with my girls remains make me absolutely come apart with happy tears because of how thoughtful and lovely they are. It may be a bit pricey, but their compassion and genuine love for each animal is apparent as soon as you walk in the door... and it's worth every single penny. read more

County Animal Hospital - Olivia's last treat - Veterinarians Near Me - Ballwin, Missouri

We've been taking our dogs there since 1988 and have complete trust in them. Dr. Hodes is excellent. Very caring. read more

Excellent service, with friendly staff, and amazing vets. Have taken our dogs here for several years and have always been satisfied with their services. They don't force unnecessary tests and are understanding if you're on a budget. Highly recommend County Animal Hospital! read more

I live in the city and drive out to Ballwin just to see Dr. Vitucci. Honestly, I have never have I had a vet who's as committed to going above and beyond for both the fur babies and the owners! There is literally no other vet I will ever take my pets to, hands down. Dr. Vitucci is knowledgeable, accessible and caring. If I could give a higher star rating then I would. read more

County Animal Hospital - Veterinarians Near Me - Ballwin, Missouri

We have been coming here for years. All the doctors and staff we have worked with have been exceptional. Are they the cheapest? Who knows... but they care about my pets and the service they provide proves it. We take our 2 large dogs in twice a year. The dogs take turns getting shots and meds each time but do get a once-over physical each time. The issues we have had with our pets have always been taken seriously. We never feel rushed out our that the appointment HAS to end at a certain time. The doctors sit on the floor with us and our dogs and go over everything they are checking out. We have had 2 emergencies in the many years we had our dogs. The most recent one was when I found our Lab outside laying down. I picked her up, carried her to the car, called the vet in route, and headed right over. They were ready when I carried my dog in. The doctor took x-rays and blood work and did some other tests. Turns out our dog had more or less eaten herself sick. She ate so much grass and ate her food so fast that there was bloating that blocked her stomach. With some meds and a good "cleaning" she came home ready to play (and eat some more!). Another time was when we got our dog fixed. The stitches never seemed to head and there was always leaking. After a few appointments and tests it was determined that our dog is allergic to the material they used to stitch up. Once they used stainless steel wire she healed quickly. All through this process someone would call almost daily to see how our dog was doing. It reassured us that someone else was interested in our dogs well being. My sister-in-law now takes her two dogs there and has been going there as long as she has had her dogs. read more

After being forced to finding a new veterinarian, County Animal Hospital was recommended to us. So for the last few years we have been bringing our cats and dog to see the vets, here. Today, we had to make a decision to allow our dog to transition without further pain. It was a very tough decision, as this dog had been with us for nine years. She was twelve and in severe pain with atrophied spine. We brought her in to the clinic and the staff were all prepared for our visit. They all expressed their concerns for our decision and helped us back to a dimly lit room, where they had a fluffy rug for our dog to lie on. We were so emotional, but the vet helped us through the procedure. Dr. Hummel injected a relaxant, then the euthanizing medicine. Our dog took one last breath and relaxed into her eternal sleep. Dr. Hummel expressed her condolences and assured us that we gave our dog a good life. We love all the doctors and the staff at County. They truly care about animals. read more

I've been taking my dogs here ever since we got them. We love the doctor, but the ladies working the front desk weren't very helpful or friendly. They didn't make me feel welcome at all. They place is very clean and nice. I will keep returning because the doctor is awesome! The only reason to give it a 4/5 is because the ladies who work the front desk. read more

We have taken our dog here since she was a puppy by recommendation of a coworker. We see Dr. Hummel & she is wonderful. Incredibly personable and accessible. I could never trust anyone else as much as I trust my dog with County Animal Hospital. read more

I Worked for them many years ago and i would not recommend them at all, management is very rude and dont care about you.They are overpriced for the care they give and most of the doctors that were there have since moved to other animal hospitals. read more

My family has been taking our pets here for generations. Even though it isn't convenient, I drive across town to take my dog to them. I recommend Dr. Bone, Hodes or Hummel they are all so fantastic and caring, you can't go wrong. If you are looking for a place to take your pet and be treated like family look no further! read more

Been going to County Animal Hospital for years. My 3 Yr old Golden has been under the BEST care!! From pup wellness visits to emergency, CT scans and recently surgery. Totally a one stop shop for all of Annie's needs. Love Love Love Lindsay read more

I have been to County Animal Hospital on several occasions. Unfortunately, the last time I was there will be my last. While County Animal Hospital's staff is amazing, I was unhappy with how they helped me when my dog had a negative reaction to a Leptosporosis vaccine. My dog was treated several times by Dr. Johnson, who is no longer with County Animal Hospital, very successfully. She had a successful mast cell tumor removal and several routine check ups. The rest of the staff is absolutely amazing, they are attentive and kind and caring, and very good at their jobs. Unforunately, Dr. Michael Vitucci's way of "handling" my dog's vaccine reaction is the reason I will no longer use this business. A few hours after being administered the vaccine, my dog would scream and yelp in pain anytime she was touched on her left hind hip (where the vaccine was given) or anytime she tried to move. She is normally very, very active and yet refused to move because she was in so much pain. Her hip was swollen and very hot to the touch. I called County Animal Hospital and told them her symptoms and they told me to bring her in and a veterinarian would look at her. I did, and Dr. Michael Vitucci met me in the waiting room. He palpated her leg and told me that her symptoms were not from the vaccine... what? Of course they were! I informed him that there was no possible way she could have injured herself and that these symptoms came on just two hours after being administered the vaccine. He kept denying that it had anything to do with the vaccine. He ended up bringing her into the back to give her a Benadryl shot (Dipenhydramine) and a heavy narcotic for pain (Torbugesic). After "treating" her, Dr. Vitucci told me that where she was in pain was a few inches lower than where the vaccine was supposedly given so her pain couldn't be correlated to the vaccine administration. That is total BS. I have worked in enough veterinary clinics to know a reaction to a vaccine when I see one. I told him that there was no way she was injured and he told me to come back in a few days for an xray if it didn't improve, assuring me that she must have injured it somehow. Dogs have bad reactions to vaccines sometimes, it happens! The vets and techs have no way of knowing if a dog will have a bad reaction or not (unless it has happened before). I don't blame County Animal Hospital for the initial reaction my dog had to the vaccine unless it was caused by improper administration but I have no way of knowing that. Unfortunately, my dog DID have a negative reaction to the vaccine, for whatever reason. Dr. Vitucci should NOT have told me that my dog wasn't having a reaction because she was. I left County Animal Hospital and sought a second opinion and they confirmed that my dog was having a reaction to the Lepto vaccine. Turns out, negative reactions to the Lepto vaccine are extremely common! While this clinic has been so good to me and my dog in the past, I cannot go back there after being treated so shadily. read more

This is a big practice. They seem to be up to date on technology. They never make me feel they are rushed when looking at my 3 dogs and they are nice as can be. It is very clean. My main problem I had is that I never seem to see the same doc twice in a row. Our shelty had been acting strange for almost 3 years by not eating much and avoiding hard food & treats. His teeth were nasty yellow & brown too. I asked every time we were in about his teeth being gross but it was never properly addressed. They even have posters on the walls telling you about this very problem. Finally, I pushed the issue & mentioned the posters & made the doc look closer. Well, the poor thing had a cracked tooth in back for that whole time! Then they suggested we wait til they get their new wiz-bang X-ray machine in to take some shots since another tooth was also questionable. It took 4 weeks. But ok, whatever. Then they call us after leaving the dog there for the day so they can X-ray him. They tell us the one tooth is for sure broken but the other maybe has a speck on the pic. So it's inconclusive. Yikes, we waited three years & four extra weeks to hear that?! Anyway, they are all kind of young. They maybe are a bit less experienced than Pusateri at Stonegate. But I'm willing to still go there. I may even up my rating later on. Just insist on the same doc every time. Which can be tough on scheduling, I know. Seeing a different doc each time was the real problem. Now here is a big tip: don't give your dogs any Busybones or deer antlers or other hard chews. This breaks teeth. Watch out! read more

I have used county animal hospital for over 15 years. As a kid, my parents took our basset hound here, after going to a previous vet who just wasn't as good. When our dog passed away, Dr. Vittuci met us ON A SUNDAY in the afternoon to meet us and help us. I grew up and got my own dog so I decided to keep going to county animal. Dr. Hummel has been amazing to say the least. My dog had a rare reaction to a stomach surgery and she went above and beyond, even so much as going there on Easter to visit him and text me. They genuinely care, the whole staff, and I trust them with everything! Your dogs are your children, and they treat them just as such. I will forever be grateful to the staff and Dr. Hummel especially. read more

After visiting several different vets and vet hospitals I can safely say I will never go anywhere else. The front staff is always so friendly an helpful. Dr. Vitucci is impossibly knowledgeable and I was able to get a definitive diagnosis of my Cane Corso's hip dysplagia and arthritis within our first visit. Since that time 2 years ago my dog has made vast improvement between medications and cold laser therapy. To be honest when Dr. Vitucci mentioned trying cold laser therapy to help with movement in my dogs hips I was more than a little skeptical. However, I have come to trust this vet and veterinary office for their excellent care and practice and let me tell you I am so glad I did! My dog gets therapy every 3 weeks and I have seen quite the difference. We have even been able to decrease the amount of medication he has to take. My dog is in less pain and my pocketbook is happier...major win all around! I can not say enough good things about this office. They have awesome staff and veterinarians as well as an incredible training facility downstairs. My dog is both people and dog reactive (we are working on it) and the staff are more than accommodating and encouraging. read more

I have to tell you I adore this place, from the front staff, to the vet techs to the vets themselves, I cant say enough good things. It is so awesome to take your pets, who are so important to you, to a place they are not afraid to go. Dr Bone is our vet and he sits on the floor and interacts with my dogs, you can tell he loves what he does, that is the most important thing ever!!! I have absolutely no problem giving them 5stars and I am picky as heck....we have had a few bigger issues and he handles them with kindness and information, I couldn't ask for more. read more

The poor rating is 100% due to the rude front office staff. I have felt like an inconvenience every time I've dealt with them. They have also given me contradictory information and then, guess what, acted annoyed when I followed their advice. Don't waste your time and money vets are plentiful. also they take DAYS to approve my dogs refills usually need to call them 2-3 times! read more

Amazing service!! Dr. Mike Vitucci is the best Vet in the area hands down! He is so knowledgeable and always takes the time to explain everything to you....even if you don't always understand the medical terminology :) The staff is very friendly and the environment is good. These people genuinely care about the welfare of animals and it shows. I never feel like they are taking my money. The care is excellent and I would never take my 2 dogs anywhere else. Dr. Vitucci has done 2 knee replacements on my chocolate Lab, so I definitely trust his judgement with my baby dog. read more

We have been taking our dogs to County Animal Hospital for over 10 years. Our rat terrier Ana had to have patella surgery right after we got her; Dr. Mike Vitucci did that and had great results. Ana never had any problems with movement after that. Our miniature dachshund Buddy saw pretty much all the veterinarians who have worked here over the years. Buddy had dry eye syndrome and a hypothyroid condition. It was not immediate, but perseverance on the part of the staff paid off (especially Dr. Hodes and Dr. Hummel) and Buddy's eyes were treated successfully for years as well as the thyroid issue. We had to have Ana euthanized last year for cancer and Buddy euthanized in June, 2020 for cancer. Most difficult decision ever with Buddy, but Dr. Hummel is so compassionate and understanding and helped us get through it. And this was in the middle of the pandemic. If we ever get another pet, we will return to County Animal Hospital because we have learned we can trust them. Thank you to the entire staff; we appreciate your professionalism, compassion, and shared love of animals. read more

We have been a customer of CAH for over 26 years. Recently, my family (5 dogs in total) have left this practice due to poor service and extremely over priced and unnecessary diagnostics. Our 9-year old dog developed a serious skin disorder in September. CAH took five biopsies, ran blood test, and ran medical test -- with expenses coming close to $800. They had three possible diagnoses, but no course of action. Rather, the referred us to a Veterinarian Dermatologist in the St. Louis area. Even though the medical records from CAH were transferred to the new Vet, additional pathology tests were required -- doubling our expenses and putting our dog through more stress. Bottom line -- it has been over two months and our dog's condition is worse. Secondly, we had to euthanized our 14.5-year old lab last week. We decided to work with a new Veterinarian to help us through this difficult time. We have gone to CAH for this same service for three other euthanizations; the difference in care was unbelievable. Where CAH was more interested to collect the fee before we left, our new Veterinarian showed so much compassion -- for our dog and how we were coping. She shared that all service fees for this type of service is the last thing her patient's families needed to worry about. We were able to stay with our furry friend as long as we wanted; we didn't feel rushed and pressured; and no payment was required when we left her office. read more

I started taking my cat Goose to County last month. It was the best veterinary experience I have had. Everyone was upbeat and positive and Dr Bone did a great job explaining everything to me. I would definitely recommend them to a friend, read more

Completely underplayed the severity of my dogs swollen eye. They sent me home telling me nothing was wrong. I took my dog to another vet for a second opinion. It turns out my puppy was going blind due to onset juvenile cataracts. When I called to tell them that my dog was blind.. Dr. Johnson's response was that "it must have happened after we left" her office. It's not Dr. Johnson's fault my dog went blind..but she should have seen the pin point pupil or lack of light response in my puppy's eye. The staff is very friendly but I've just lost all trust in them being able to provide quality care for my baby boy. read more

We were recommended to County Animal Hospital by a friend and have been going there for 11 years for preventive care, surgery and boarding. Dr. Mike is our primary vet and have always experienced professional, friendly and top-notch service. Have also met several of the other vets and they all are knowledgeable, friendly and caring of our multi-poo canine. Every one of them will sit down with you during your visit and explain how the animal is doing, they take the time to discuss your concerns and they are all very knowledgeable on how to treat my dogs' troubles. Never have I felt rushed or on a time limit. I feel they care for my dog and treat him like family. The front desk and staff are very knowledgeable, friendly, helpful and caring no matter how busy they are. Lindsey is always there with a smile and greets every canine like it is her own. read more

I would not recommend this vet !!! Especially if your pet needs surgery it was the worst experience I've ever had my dog torn his ACL he had surgery the wound got infected he had to get two more knee surgeries and my purse got stolen from their parking lot they were not helpful with anything read more

If you want a vet who CARES ONLY ABOUT THE BOTTOM LINE, then this is the VET for you. Michael Vitucci held my dog's urine sample hostage after I left County Animal Hospital without paying a $125 bill for the day's appointment. There is even a reference to this fact in my dog's chart. Dr. Stacey Bone, who started a few months before my dog's examination, recommended bladder surgery costing $1250 be performed to solve my dog's problems. He wanted a urine test first to confirm the type of bacteria causing my dog's problems, because one type of bacteria could apparently be treated with antibiotics and didn't require surgery. My two dogs and two cats have gone to this vet for more than two years; I have paid the clinic over $2500 in vet costs since starting to use this practice, I didn't 't have $1250 for dog surgery, and knew if Freckles needed surgery it would mean putting my 14-year-old dog down. There was no one at the check out desk when I left, and I was crying, so I went home to wait for the results. Fifteen minutes later the office called inquiring about the fact that I had left without paying. I explained the situation and told the woman I would be in the next day for surgery or antibiotics. Two hours later, she called and told me Michael Vitucci, the owner, would NOT send out the urine sample unless I PAID THE BILL FIRST. That's outrageous! I have over an 800 credit rating, did not owe the facility a penny, and Vitucci was going to hold my dog's health ransom for a small amount of money! I paid the clinic via credit card. This was the end of my animals' relationship with this man. I took Freckles to a different Missouri vet, had the surgery done for $400, and he is happy as can be. It is shocking that a vet who claims to be "there for our clients when a pet is sick or injured . . . . and who has "been providing top quality pet care in St. Louis for over 65 years" (quoted from County Animal Hospital's website) would be more compassionate. The first thing that pet owners need to know is that Vitucci purchased the County Animal Hospital from the previous owner, who was awesome, and he HAS NOT provided "top quality pet care in St. Louis for over 65 years." Tamra Phelps read more

Dr. Mike and staff are phenomenal. OUr dog had ACL surgery there and Dr. Mike took time to explain it all to us and spent HOURS researching just the right technique for our dogs size and specific injury. Our dog is his happy healthy self again and loves everyone at CAH. We talked to many dog owners who had very BAD experiences with ACL surgery - we couldn't be happier. read more

This facility is clean and the technology is up to date, but it feels sterile. I don't feel like the staff actually cares about my dog. In fact, when I last voiced concerns when my dog was sick, the vet was extremely condescending and basically acted like I was an idiot that didn't know what I was talking about. I know I'm not a vet, and I'm definitely going to refer to an expert in regard to my pet's health. But he could have at least listened to my concerns about the situation. I've never been made to feel more small and stupid in my life then after listening to him go on and on about how wrong I am. I don't need that feeling, especially given the extremely inflated prices that come along with it. I don't think I ever walked out of the office without paying at least $100. Yes, they have clean facilities and all the latest medical technology. But really that's about all I can say for it. read more

They are only interested in money. The prices are very high compared to nearby vets. They told me my pet "needs" surgery when there was a medicine option. They also told me my previous vet (who I loved and never had a complaint about) prescribed the wrong treatment. I didn't believe that and thought it was very unprofessional. I now go to another nearby animal clinic and they are great! They discuss ALL treatments and their prices are much more reasonable. read more

So, you can take your cat in for a $19 routine glucose check and then when you check out be told it will be $65? I asked why and they said they decided to give my cat flea medicine and lotion. I told them I just gave my cat flea medicine 2 weeks prior and he wasn't due for another dose for 2 more weeks. Besides, I was in the waiting room the whole time and they never came out to discuss with me the flea medicine or if it was okay to give to him. They just did it and wanted me to pay for it. I did not pay for it and I will be looking for another place to take my animals. Very unprofessional. read more