I really like going to this place for yummy treats for my puppies. I ordered a cake for a baby girl 5th birthday and it was perfect! The staff if so friendly and helpful. read more

Treats Unleashed - Pet Stores Near Me - Chesterfield, Missouri

I got my dog groomed. Specially said no shaving Just waited shampoo/dry/clipped toenails-no shavings even for a few matted pieces. When I picked her up I was grilled about her condition of her hair. She was upset I said no shaving. Proceeded to make a scene at the register because she agreed to no shaving. I brush my dog every night. She has two knots. Her lack of professionalism will keep me from spending anymore money there. Wasted 160.00 She didn't even clip her nails. read more

Friendly and knowable staff and groomers. This review is for chesterfield treats-unleashed. My pup was having a bad day, and was uncooperative, the groomer took time and also recommended some treats that will help him calm down, asked us to come back later and did not charge us, even though she spent time with him. I use the self wash area and that is always kept clean/ sanitized, plenty of towel and necessities . And I see team members come clean the area as soon as it is used and get it ready for next customer. Always a pleasure to get yummy treats from here, the staff is very friendly read more

Went here for years but won't be going back. They've lost all their groomers and are scrambling to train new ones. Managers are rude and cruel. Mocked us as we tried to check in and were unhelpful to other customers in the store. Disappointing for sure read more

If you want a wonderland for your pet, check out St. Louis-based Treats Unleashed! They have so much stuff for your pets, from food, to toys, to collars, leashes and clothes, and of course, beautiful treats! I always visit during the upcoming holidays to get Honey and Sugar some cute holiday specific treats! read more

Treats Unleashed - Dog treats - Pet Stores Near Me - Chesterfield, Missouri

We have been taking our dog to Treats Unleashed for 2 years. our groomer left and our appt was cancelled for no reason. I am referring to the Lake St Louis location. I do not like how unprofessional they were. Will let you know that their groomers now take 1/2 to 2 hours. I hope Mariah foes well with her new business. I will be slamming this location for their actions. read more

Always friendly and helpful at the dog wash. The selection of fresh made treats is outstanding! read more

Treats Unleashed - Brandy gets her holiday bath. - Pet Stores Near Me - Chesterfield, Missouri

The best place for everything pet related!! We have gone for food, treats, toys, self washes, and even their fun holiday events. They always have some sort of deal going & always have the best quality products. I highly recommend the fluff n tuff toy brand they carry, their homemade treats and puppy cakes, and their no hide bones! My pup is a tough chewer and destroyer, but between the bones and fluff n tuff toys they have actually stood the test of time compared to other toys and bones that last minutes. read more

Avoid Avoid Avoid I've been going here for five years and recently the business has taken a turn for the worse. Several groomers have left and they are in the process of training new ones. However, expect to pay north of $75 for a small dog (not including tip) for a brand new groomer and deal with all their weird new policies. Front desk worker was extremely unpleasant and unhelpful. I've taken my dog (who is extremely easy to groom, a small Maltipoo that is very mellow) here for the past five years with no problems. Suddenly we are being asked to sign new terms and policies where they will charge for everything imaginable. Then we are standing there for over 30 minutes , where the girl refuses to make an appointment for next time for my dog. Finally she mentioned October, but would not actually make the appointment. Meanwhile, there was a long line of other customers waiting behind us. Everything we ask, she keeps saying "no" and is so unhelpful and awkward. At the end, we just assumed that for whatever reason, she was discriminating against me and didn't want to make me an appointment. Way to treat your long term customers. A note to the business: work on customer service skills for your behind the desk people. My dog looked ok after getting groomed, but I guess it's impossible to get another appointment with this groomer (and any groomer there), and she was one of the only experienced groomers. At the end, I decided it wasn't worth it to pay those prices for a brand new groomer anyways. And I also wonder why all their good groomers are leaving. For others looking for a grooming place, consider going down the road to kennelwood, their prices are more reasonable and you won't deal with this B.S. To the response from the business below: yes it's under my mom's name but obviously I'm not going to share that on a public site. Why does it matter who submitted the review? You should treat all customers the same read more

Treats Unleashed on Clarkson to the rescue. I already bought some Mardi Gras treats at the Kirkwood location, but some how I already passed them out before the holiday actually got here. My fur-babies love their cookies and I love that they're all natural and made in house at each location. We're now set for this weekend with crown cookies with King and Queen written on them. We also have colorful Fleur de lis cookies. Let the party begin. I also grabbed a bag of Charlie Bear all natural grain free treats. These small bite treats are only 3 calories each and are great for training. I use them as a distraction so I can exit my own house - LOL. What I love about the mass produced treats they carry in the store, is that they are all made in the USA. The staff was very helpful, they checked on me several times as I browsed through the store. I laughed and told them, I can do more damage shopping by myself. As I wander, I always find something that I really wasn't looking for. However, if you need help, they're very knowledgeable and can guide you to the appropriate product. Chances of returning? - Definitely. I'm a regular in Kirkwood & Ladue. When: February 28, 2019 Why: Mardi Gras Cookies read more

Treats Unleashed - Mardi Gras Cookies - Pet Stores Near Me - Chesterfield, Missouri

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Occasion: The great food quest for my picky labradoodle Most people who know me know that I have a Service Dog, Piper. What they don't know is how ridiculously picky is said service dog when it comes to food. Here are a list of the foods we had tried prior to taking her to TU: all flavors of Purina Pro Plan, Purina Focus Salmon, Hill's chicken & rice, Hill's lamb, Hill's I/D, Royal Canin Poodle food. Too many foods for a 2 yo dog... Then we had the good fortune to wander into TU one day. I thought I was getting a treat for her, but ended up solving my (her) food woes. When I walked in, we were immediately greeted. I said I needed help finding a healthy food that my dog will reliably eat - the man asked me several questions about my dog and what she's tried in the past before recommending Stella & Chewy raw food blend. Piper liked it for a week or so (just long enough for me to get all excited and spring for the $90 bag:) and then I discovered she was picking out the raw food bits and leaving the kibble. She's really way too clever... Was really afraid that this was the nutritional equivalent to picking the marshmallows out of the lucky charms, so I was a bit nervous when I returned to the store to ask if the raw bits were healthy and if there was an entire food made of them. I was really excited when they told me that yes, those were actually the healthier parts of the food! And they sell it without the kibble in both freeze dried (for travel) and frozen (for home use)!! Now, not only does she eat her food like a regular dog, I know she's getting the nutrition she needs to optimally do her job. Thanks, Treats Unleashed!! Would I return: yep, I have several times Would I recommend: yes, especially if your pet has a special need re: food Service Dog Grade: N/A - she gets to be off-duty here:) read more

Love this place. My girl loves the treats and the harness we got was perfect. Her new favorite toy is the ball we got for her birthday. We will be back for more treats for her. The staff at our local store were so helpful and super friendly. read more

I have three picky dogs. I know this because we have actually done a taste test between Treats Unleashed freshly made treats and the local competitor. All three of my dogs leave the competitor treats just sitting on the ground and can't gobble up the Treats Unleashed treats fast enough. When I visit the store I'm greeted (by a human) 100% of the time. There is a great selection of baked in store treats. If your dog has special dietary needs...I get you can still get fresh treats here. They offer grain free and other options. Need to know ingredients? Don't be shy about asking because there are no hidden ingredients and the staff can provide you the information you need. Great customer service. They do have a frequent buyers program. Sign up and get a free treat the month of your pet's birthday. Need a soft "cone of shame" for your pet after surgery? This is your place with several size selections. Want to give your dog a bath with everything you need provided in store? Look no further. You can even buy a multi wash punch card. The prices on dog beds, from what I've found, are comparable with those on amazon. You won't find them overcharging you here. Many of the items are higher end but there is something for all of your four legged family members right here. read more

Treats Unleashed - Pet Stores Near Me - Chesterfield, Missouri

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Upscale doggy retreat with gourmet biscuits, leashes, grooming, food, etc. Located on Clarkson Rd. in the same plaza as Commerce Bank and right next door to Trader Joe's. They have a cute little delivery truck (similar to a food truck) sitting at the end of the parking lot, which gives off so much character. read more

I've been coming here for YEARS and have always walked out happy and with exactly what I needed. My fur baby LOVES all of her treats and toys I bring home! :] Thank you for everything! read more

Our dog has been groomed and had her nails trimmed at this location many times. We have always given her prescription anti-anxiety medication prior to coming. I mentioned this on the phone when scheduling the appointment again for her nail trim. The person on the phone did not have any issue with that and nor have they in the past. We drove all the way to the location and were declined service because she was on prescription anti-anxiety. Extremely frustrating, disappointing and a waste of time. Edit: Your reply below states that we were told on the phone (when we mentioned the medication) that it was not allowed. As we said before, they had no issue on the phone when we mentioned the medication. That is where the frustration lies because we certainly would have not medicated our dog now or in the past if it was against your policy. We have no issue with policies. We just wish the employee was better trained to know the policy to have avoided medicating our dog and driving there to be declined service. It was never an issue in the past. Hopefully this helps customers in the future and helps ensure employees are aware of the policies. Everyone was nice when we got to the shop, and we have always shopped at and enjoyed Treats Unleashed. Better training on policies would have been helpful. read more

Amazing place! Stephanie and team are extremely welcoming, talented and thoughtful with my senior Westie. She took the time to walk him around and get him used to the space before grooming. He came home happy, clean and with an adorable Spring bow tie. read more

Treats Unleashed - Happy, clean Westie! Not a traditional cut because he got a previously horrible one from PetSmart- See my previous review for comparison - Pet Stores Near Me - Chesterfield, Missouri

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Treats unleashed is seriously awesome. Let our doggies sample treats to find the ones they liked best. Got to know us and our dogs and made us feel like friends. Great experience and our dogs LOVE their treats. read more

Treats unleashed have the best customer service! Everyone is super friendly and helpful. It has the specialty items and foods for dogs and cats. It's quite a wait for grooming appointments which only means they are wonderful at their jobs. They also have birthday cakes made just for your beloved pet! read more

I can't say enough about Treats Unleashed! We absolutely love this location. The staff is always friendly and knowledgeable. We take both our pups here to get their nails trimmed and the groomers always do a great job. The treats they make and decorate are always adorable and always a winner with the pups! read more

I visited Treats Unleashed after the Diamond pet foods recall. My vendor did little to inform customers and had even fewer answers after we questioned her about it. The woman spent roughly 30 minutes discussing the dietary needs of my family's three dogs, and we came up with a diet of raw food and dry kibble. She told me what she feeds her dogs and recommended food based on my budget and dog's dietary needs. I was very impressed with the level of customer service because she stayed friendly the whole time and didn't seem frustrated spending 30 minutes helping me. Although the treats and food is a tad pricey, the quality is worth it. In addition, they have a loyalty program, offer a 10 percent discount for trying a new diet plan and gave me free samples. I was also sent home with information about the pet food brand I chose and a pamphlet on transitioning to a raw diet which really helped when I was relaying the information to my family. They also have adorable, freshly baked dog treats and an assortment of other products. read more

Went on recommendation from my vet to get dental hygiene chew items for the dogs. It smelled good in the store. I stood at least 10 minutes at the checkout line just wanting to get help while two people behind the counter were trying to sign a customer up for their email program. I don't know why it took two to do that! I didn't look at anything else in the store, because I just wanted the dental things for my dogs. When I got help, the varieties were too massive to compute, and I forgot the name of the dental stick thing I should get for my dogs. When I checked out, I got 4 lovely samples of: oven-baked organic dog treats pumpkin; mini baked chicken n' cherryz biscuits; Instinct grain-free nutrition (beef meal and lamb meal formula); and oven-baked lotus. The dogs LOVED all of them. I doled everything out like it was a treat (to last longer). And I signed up for their specials/sales. What I bought were three dental helpful chews for $11.84 that lasted a couple hours. And now they're gone. And I got a coupon for 50% off any fresh-baked treat. I'll have to find out the name of those things I was supposed to get. "Cause $11.84 for a couple hours of chewing pleasure doesn't do it. read more

Our grooming experience was horrible! Our sweet puppy was totally shaved except for her head. Ridiculous! Not what we requested nor agreed to. Groomer met our dog, ran her hands through her coat and said "it should be fine." She did what she wanted and shaved her to her bare skin. We did NOT AGREE TO THIS whatsoever. We would have come to get our dog had we known. Unprofessional on all levels. read more

Treats Unleashed - Our grooming experience was horrible! Our poor puppy was shaved except for her head. Very upsetting and NOT agreed to. - Pet Stores Near Me - Chesterfield, Missouri

Love how roomy the new store is. :) The service is always friendly and helpful. Plus, they spoil our pups with attention and treats and they love it! We love that the cakes and treats are made with wholesome ingredients! The self-service wash stations are easy to use and clean! What a great location too! Right next to Trader Joe's -- so convenient! We've also used the grooming services. By all means, go to Kelli if you want someone who does NOT listen to your specific requests and does whatever she wants to your dog's hair/fur. In the end, she'll tell you, "I cut her hair extra short because you're gonna ask me to cut it shorter anyway" (despite the agreed upon length we communicated at the drop-off). Go see her you want to interact with someone who's completely DEVOID of any professionalism and basic people skills (doesn't apologize for changing an appointment time at the last minute). Maybe I'm a glutton for punishment, but we gave our "groomer relationship" 3 chances to grow, only to be met with so much frustration in the end. But this all ends well. We decided to start going to Jackie! It's been a great experience! She will deliver your grooming needs to your request and provide guidance and recommendations to help you with your pup's fur-style. She's above and beyond friendly, communicates well, and is professional!! Yay! read more

Always smells great every time I enter the store- my pup loves their soft chews and the yogurt drops! The ladies that work there always gives me some extra treats to take home as well :) Both my dog and my cat fight over the freeze dried chicken liver! read more

Marianna is very sweet. We have moved a lot and finding a groomer for my Standard Poodle and Bichon babies is always a daunting task. Unfortunately, my babies have not had good grooming experiences in our moves. So, finding a groomer that is kind, considerate, and talented is such a relief!!! Our last groomer in Seattle was wonderful and I felt sick and somewhat hopeless about finding a comparable experience for my babies. I am so relieved to have found that same experience for them!!! Marianna is that groomer!!! read more

They've MOVED!!!!!! They're now closer to hwy 40 and the mall next to Trader Joes. I can walk there, it's perfect! The new location feels weird cuz I'm used to the small old one but they still contain the old awesome ladies, treats, food, and toys I was after today. I saw briefly from afar the new "wash stations" they have. Supposedly you can pay a small fee to come use their facilities and tools to groom/ clean your own dog. They also upgraded to include a groomer. She starts February 1st at this location and is off on Sundays and Mondays. We are looking for a reasonably priced groomer as our current one has meh customer service. The prices seemed legit - will be like $45-$60 for our fur baby. I'm pretty excited to give them a shot and will check out the groomers abilities the first week in February! Yea baby. They apparently have one groomer ATM and they book in 2 hour increments, so like 9-11, 11-1, ect.... ----update - our lovely fur baby who is a 15 lb Morkie or so cost us $50 for the grooming. Kelli was as sweet as could be and sooooo helpful! She was there to ask any questions when I dropped him off and we went over together what I was wanting him to look like. She took about 1 1/2 hours total to finish his groom (I had a 2 hour block from 3-5). When we picked him up he looked so different to me! But, I was very impressed with the service. He looks super cute and she did an excellent job - I was VERY happy with the grooming job and the price of it. I will definitely be back again! Kelli and the other ladies there were super friendly when we picked up our baby and were talking about how cute and playful he is. He was in a room (NOT CAGE!!!) when I went to pick him up. She said they were playing while they waited for me to come back. How sweet is that?! At the other place - not going to mention where, but, I've reviewed them - their customer service was definitely lacking and their groom was not near as nice. They also had 5-10 dogs in wire cages which just didn't seem quite so nice! I'd rather have 2 hours tied up at TU for a groom and have such friendly people :D Thanks Kelli for a great experience! :)))))) oh and they are computerized I believe and can make notes of what you like/dislike and she offered to change anything we didn't like or make a note for next time - how awesome?! Love it! read more

Treats Unleashed - Birthday groom and bone for Diesel :) thanks Kelli for cleaning him up!! - Pet Stores Near Me - Chesterfield, Missouri

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This is an upscale dog boutique, with a real bakery inside... it re-defines the dog treats. :) While I love the products, I think its a bit overpriced. I almost bought a leash on sale, for 25.00 ! No, it wasn't re-tractable, and no, it was not leather.. so why the high price? I also saw a winter coat I liked here, but then saw the same thing at Home goods in 1 size larger for half the price.. seems a bit odd. Overall, I love the dog food they sell here, the treats are very well-liked by my pup, and the toys/beds/clothing is all top-notch, if you have the cash to shell out. :) read more

I am here on a weekly basis buying treats and a monthly basis getting Bella's (my dog) nails trimmed. I'd much rather spend money on treats from Treats Unleashed than the generic store bought. I've bought many toys, collars, and a dog bed from Treats Unleashed as well. If Bella is with me in the store the employees come and great us and usually give Bella a free treat. Very sweet employees, great food for dogs. Highly recommend checking it out! read more

Excellent service. The staff loves all the pups that come in. Great treats and very very clean.

I am very disappointed. I will be going to Petropolis from now on. My initial post explained what happened. Although I'm still unhappy and will not be going back. COVID has closed a lot of businesses permanently. I dont want to add to that stress. My service prior to yesterday has always been pleasant. read more

Took our neurotic pup in for a long overdue nail trim and was very impressed. Staff is kind, professional and helpful. The work they did was wonderful at an unbeatable price. read more

I had a disappointing and insulting experience with Treats Unleashed. I went to "exchange" a pack of Stella and Chewy's Wild Weenies for a different flavor. The pack was unopened and I had the receipt. The pack had been purchased on a Saturday and this was Monday. The Store Associate and Manager both said the product had been purchased on sale so they would have to charge me an extra $2. I was shocked and insulted. I had been a loyal customer for 5 years and "purchased everything" from Treats Unleashed: food, beds, grooming, leashes, everything!! And I spend $1,000's of dollars with them. I realized supporting and being loyal to them only goes "one" way. They lost my $1,000's of business for $2. So, if you have a problem with them, I have 2 solutions. "Earthwise" Pet Store on Olive is locally owned, they carry everything Treats carries - and the owner is in the store everyday. He is knowledgable and friendly. The other is Pet Supplies Plus. They also carry everything Treats carries and they have sales from 25% - 30% off of all the same products. Carl R read more

I discovered this store recently even though it has been in this location I believe they said 7 years! I was not realy looking for anything special I just decided to go inside because I had a new puppy and I was curious. The employee there (who I haven't seen since my first visit and I loved her, sorry I don't have a name) was so informative. I walked out of the store with lots of samples of dog food and a whole new knowledge of really good dog food and the food we buy at the local large pet stores. I have since changed my dogs food, and not they are doing great. This store also offers nail trims and has a large selection of cool toys and leashes and stuff and don't forget the treats!! It was my other dogs 1st birthday and we got her a birthday cookie and she loved it!! read more

Such a friendly place for pets! They carry quality food and toys. They have great reward incentives, bake the best treats in town, and even gave my dog a free birthday biscuit for his birthday! It was huge! And he LOVED it! read more

This was my second visit with my 2yr old dog. I understand everyone has a bad day but when management stands by with no comment that's just disappointing. I Was questioning a cut that looked like nothing had been trimmed- groomer makes amends while I'm there but my dog sits on shears as she trying to groom what should've already been done- my sweet pup is bleeding - groomer was gracious with apology but shouldn't shears be pointed sideways or downward? A managing staff member was there witnessing the entire event - no apology or how can we make this better, nothing. Worst witness of customer service ever. To make matters worse I had to make a 2nd trip back to pick up the collar that she forgot to give me back :( read more

Overpriced products. You can find the same thing at Pet Supplies Plus for lower prices across the board. The staff is rude. I cannot recommend. read more

Best Cat Stuff/Not Just Dogs...I'm late writing this but about a month ago I found this store because I was in the Chesterfield area. I rescued a CAT who has some allergies to fillers (e.g. corn, gluten...). I assumed they catered to dogs but I entered the store where I was lucky to meet Brandon, their manager; I believe. Being in sales a lot of my life, I want to note that he practiced very wise customer acquisition skills (whether he knew or not). Any good salesman knows that sometimes the first sale doesn't make $$ or even there's a loss; the sales come the next visit or the next etc. Brandon sensed my frustration and immediately gave me a very safe n good brand of pumpkin to try and offered me some samples. He cared about my cats diet needs. He has innate sales skills/people skills and the owner's hired wisely. The company, through him, earned my trust and my business. Also, they were closing in 20 minutes and he listened to me and showed me everything which really educated me on doing better with cat food. The Big Pet Chains have structure, so much supply, strategies, & systems but Treats Unleashed has exactly what I needed. Excellence is enough! At first, it seemed pricier but with the better quality foods (they sell some in the top tier) my pet has easy to clean litter box, isn't begging for food nor scarfing it down. Almost 0 smell. Their toys are perfect n unique. I continue to spend most of my pet $$ at their stores now. Thanks, Brandon, for your help...i look forward to getting out that way but I've been going to Des Peres where they're so helpful, too. I've received coupons and they took a competitor coupon, too. read more

I love this store...and I bought no grain treats and treats made with oatmeal. However they have very few fish treats in the homemade variety. I hate to be negative, but pet lovers are fun loving and happy peeps. The cashier didn't laugh or smile or even talk to me while she was checking me out. Not acceptable... I will be back and let's hope she is in a better mood. read more

Marianna is excellent! We have an older mixed breed who requires loving care and attention. Marianna gave him that and a beautiful haircut. Everyone there is very friendly. It smells wonderful too! Perfect place to take your dog to be pampered and at a great price. read more